WorkWave Service is a cloud-based field service software solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field.
The mobile applications allow field workers to time in and out of jobs from the field, view important job details and more.
WorkWave Service’s dashboard provides real-time, actionable information, especially when paired with the mobile application. A variety of scheduling features allow users to manage services, service packages, recurring jobs and one-time work orders.
The appointment calendar and dispatch board show revenue per route, along with any unscheduled jobs. Users can quickly reschedule an entire route for inclement weather or sick days and preview the new route to avoid scheduling conflicts.
There is an available route optimization feature that calculates and delivers the most optimal route choices based on customer preference, eligibility windows, drive time and more.
WorkWave Service also syncs in real-time with both QuickBooks Online and Desktop.