ITS Dispatch Software


 

ITS Dispatch by ITS Canada is a Web-based fleet management system designed with small to midsize fleets and freight brokerage firms in mind. It features a suite of fleet management applications, including dispatch, fleet maintenance and rates and quotes management.

With ITS Dispatch, users are able to view and manage all active loads and create invoices with one click. It also features a detailed reporting module that provides critical statistics to the user. It is ideal for fleets smaller than 50 trucks with fewer than 20 concurrent users.

ITS Dispatch is priced as a monthly subscription at two different tiers based on the number of trucks. There are no contracts and training and support are free. It is compatible with both Mac and Windows-based systems. In 2014, ITS was the third fastest growing software company in Canada on the annual Profit 500 list.

 

Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

259 Reviews of ITS Dispatch

 

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Software Advice Reviews (3)
More Reviews (256)

Showing 1-3 of 3

steve from Pro Guide Logistics, LLC
Specialty: Trucking: Freight broker or forwarder
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ITS Dispatch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using ITS Dispatch for almost a year now and i love it.

Pros

easy tracking and very user friendly. Quickly export to Quick books. able to upload files and keep them very organized.

Cons

I wish Internet Truckstop or DAT was incorporated into the system more than just being able to post a shipment.

 
 

Linda from Pacific Ag LLC
Specialty: Other

September 2016

September 2016

ITS Diapatch - Shipper's View

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like being connected with Truckstop.com to post my loads. It's good to have combined billing with my load board and dispatch system. I like being able to add shippers and consignees 'on the fly'. The alert when expiration of insurance is approaching is very helpful.

Likes Least

As a shipper, there are functions for brokers and billing functions that we do not use and there is not an option to customize my personal view. The reporting dashboard leaves a lot to be desired, but part of that is because of the way that I use the product. I find that the best thing to do is export the data I want and then analyze it in Excel.

Recommendations

Know what your priorities are. After you look at the demos, be sure and talk with someone at ITS to close any gaps in functionality.

 
 

Ronnie from Manns Logistics
Specialty: Trucking: Freight broker or forwarder

October 2015

October 2015

My review of ITS Dispatch Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product was easy to conform to my company including logo and made dispatching much easier than I ever expected. The vendor was okay but sometimes hard to get a hold of.

Likes Least

Was not happy about the cost and the fact that it was not directly connected so putting loads on it would not directly post those loads on Internet Truckstop.

Recommendations

Take it one step at a time when checking out this product and do not try and complete all your needs at once, ITS Dispatch can be tailored to suit you but it cannot be done in a day.

 
 
 
Showing 1-20 of 256

Eldin from Prostar express llc

October 2016

October 2016

Perfect dispach software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good product to use easy to work with customer service excellent software is all you need for trucking industries

Pros

That is easy to use

Cons

Nothing

Advice to Others

Non

Source: Capterra
 

Jack from Haulin' Jack Shipping Service, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great Program for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its is great and dependable software for smaller trucking companies ....Very Affordable! We love it

Source: Capterra
 

Monica from ADA Logistics

October 2016

October 2016

ITS Dispatch Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ITS Dispatch makes my everyday workload as easy as possible !! helps me keep track of all my invoices! Great software

Source: Capterra
 

TANESHA from PHX TRANSPORTATION FREIGHT CORPORATION
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

PHX TRANSPORTATION FREIGHT ITS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software was very easy to learn and has made load and fleet management a less stressful process, paying drivers managing loads, tracking and communicating with shippers and receivers.

Pros

being able to communicate with drivers

Cons

NA

Advice to Others

NA

Source: Capterra
 

THOMAS from THOMAS A HUNEYCUTT TRUCKING,INC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Product,saves me money and time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using ITS Dispatch and it saves me over 700 man hours per year.It is easy to use and accurate and always there,up and running.No down time.I highly recommend this software!

Pros

easy to learn,good support,many functions and priced reasonable

Cons

none

Advice to Others

saves you time and money so you can do other things

Source: Capterra
 

bereket from been trucking llc

April 2016

April 2016

it is every easy you just have to put the miles and gallons the the software does every thing,

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am really happy that I signed up because ITS Dispatch makes it easier for me to do my road and fuel taxes. I saved money time. it is a win win . thank you truck stop for offering us this software.

Source: Capterra
 

Donna from LWY Transportation, LLC

April 2016

April 2016

help with IFTA at the last minute

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

great everything works well

Source: Capterra
 

Komil from Bullet Trans Co

April 2016

April 2016

Very helpful

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy to use, calculates miles very accurately. Hope you will add a text message feature.

Source: Capterra
 

Lex from A Logistics Miracle, Inc

April 2016

April 2016

This software is very useful

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've been using ITS Dispatch for about 4 years. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome. The only downfall is, you can only get to the file from the record. There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. The upfront cost and per user cost for proprietary software is much more expensive. If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront. I like ITS for this reason. It operates pretty much just like proprietary software does. There are a couple of features that we would like to enhance, but for the most part its good. It would be nice if we could add comments or notes to "each" rate confirmation. Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign. As the world keeps changing so do the methods. The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally.
Cons: Cant add or make comments or notes on each individual rate confirmation
Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record.

Source: Capterra
 

Milton from C&F Trucking LLC

April 2016

April 2016

The website really helps me keep my paperwork organized and the pay manager is awesome!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I really like the pay manager since it allows me to know which loads have been paid and other arrangements. The downside to this software is that it doesn't give you a lot of flexibility to add other stuff to the pay manager. Also, I like how it keeps the loads organized and also it lets me know when my trucks need to be updated and my drivers need a new medical exam.

Source: Capterra
 

Maria from K & K Freights LLC

April 2016

April 2016

makes it easier when it's time to file IFTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Entering a new fuel receipt; new entries should start on top, not the bottom. After you enter so many you need to scroll down for a new entry. Entering a new trip; it would be better if you could enter the same date if you have multiple stops on one trip.

Source: Capterra
 

Mark from MARK MYERS TRUCKING DBA- M&M EXPRESS

April 2016

April 2016

LOVE IT

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I love this product and i have no cons of it.

Source: Capterra
 

CHRIS from SIDEWINDERS EXPRESS INC.

April 2016

April 2016

I enjoy using the software. It is easy to use.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is easy to use and has increased the time spent with family by giving me a short cut on paperwork,

Source: Capterra
 

Tracy from Independent Transport

April 2016

April 2016

Great product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

ITS Dispatch is a great product to use on a daily basis. Once you've become acclimated with the software if becomes more functional for every day use. Great job!!!!

Source: Capterra
 

Nick from Americas Energy Transport Co

April 2016

April 2016

Allow multiple User Windows

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

No way to cut and paste
Always have to hit save
have to close one window to open next

Source: Capterra
 

Beau from Whitfield Holdings

April 2016

April 2016

Great Product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have used it for years and always will

Source: Capterra
 

Tom from Lakota Logistics LLC

April 2016

April 2016

Great Product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is the best product for the money available. It has everything you need to keep your business organized. Its main cons are the inability to really customize it but thats not a very big deal.

Source: Capterra
 

Denise from D2 LOGISTICS, INC

April 2016

April 2016

GREAT EXPERIENCE

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

There are no cons as far as I know. I have had great experiences with my IFTA reports.

Source: Capterra
 

VITALIY from LADA II EXPRESS CO

April 2016

April 2016

Good

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I'm happy with it. Help me organize my business.

Source: Capterra
 

zafar from turbo llc

April 2016

April 2016

very easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

easy to manage all my drivers

Source: Capterra
 
 
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