RTA Fleet Management Software


 

RTA Fleet is a solution designed by fleet management professionals for fleet managers at any size organization and in many different verticals. It offers a suite of applications including asset management, preventative maintenance, work order management, and inventory management. The system can be deployed either on-premise on a local server, or as an SaaS solution.

RTA Fleet helps users reduce liability and improve efficiency by keeping a full work order history, tracking technician work time and fuel usage, maintaining a centralized vendor database, and more. With the work order module, RTA Fleet helps consolidate purchase orders and parts and equipment inventories through one central interface. Management can also track technician productivity by assigning a standard goal time for a particular job. RTA Fleet offers an annual update to the software to ensure its users are always operating on the most up-to-date version.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

31 Reviews of RTA Fleet Management

 

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Software Advice Reviews (8)
More Reviews (23)

Showing 1-8 of 8

Adam from Trans Power
Specialty: Trucking: Shipper (private fleet)
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

The overall experience so far has been excellent everyone is so knowledgeable and willing to help.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like that the product can create any type of report I would like. Also, the product is extremely user-friendly.

Cons

The initial training program could have lasted longer, taking in all the information in 3 days is overwhelming.

 
 

John from Reload Trans
Specialty: Trucking: Owner-operator
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

RTA

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good Product. I like it. Would recommend for others to use. A little Pricey

 
 

Sergey from Gulfstream Goodwill Industries
Specialty: Other

September 2016

September 2016

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I have been utilizing RTA Fleet Management software for about 6 months. When I was shopping for software I went thru 5 different offers and stopped on RTA. There are couple strong points: first of all pricing. With the same options, RTA costs almost twice less than the competitors. You can choose options that fits your needs and pay only for them a.k.a “a la carte”. I was positively surprised by the ease of interface—you can learn how to use software on intuitive level. Also, it’s not web-cloud based software, so you do not have to worry if someone hack into your database or you won’t be able to track your fleet if internet goes down. Customer Service/Support is unbelievable. When you downloaded software and you have any questions—just click the icon and share your screen instantly with their tech that will show you where to go and what you should do to perform the task. They "do not leave you alone": since you installed software you have unlimited training classes, they will stay with you on-line until all your questions are cleared.

Likes Least

RTA Fleet Management software satisfies all our needs, so I have nothing wrong to say about it. Only one thing I would like to be improved in a future: it takes about 6 weeks to download the fuel cards. I wish it would be faster.

Recommendations

Get free trials from different providers and see if you like it or not.

 
 

Dwayne from Corrigan Oil Co
Specialty: Trucking: Shipper (private fleet)

December 2015

December 2015

RTA Fleet Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have grown our fleet size and use of RTA in excess of 700 units. There have been no speed bumps with adding units. RTA helped us to set up the program initially and then made training available. Tech support has been very timely when needed. We have been a customer since 2005.

Likes Least

When checking inventory part numbers, the process can be slow. It is important to keep your computer optimized to maintain data speeds.

Recommendations

Observe other customers in action. Attend the regional training classes along with the online training.

 
 

Mike from All Aboard America! Holdings, Inc.
Specialty: Other

October 2015

October 2015

Robust fleet management from a great company to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Top notch support team! Lots of features to manage hours, inventory, and costs. There is always ongoing development, improving core functionality and producing add on modules. Now with Crystal Reports, custom reports are easier than ever. Has a User Manual that is actually worth reading!!!

Likes Least

It is complex software and the workflow is not always intuitive. If there was second shift tech support the vendor would be perfect.

Recommendations

Use the training! The training is very good. The product is robust and only easy if you are just using minimal features. Take advantage of all the features appropriate for your business by, did I mention, USE THE TRAINING! Don't be afraid to ask questions.

 
 

Angela from City of Texarkana, TX
Specialty: Government

September 2015

September 2015

GOOOOO RTA!!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

THE SOFTWARE IS VERY USER FRIENDLY AND THE CUSTOMER SERVICE IS OUTSTANDING!

Likes Least

can't think of anything that I don't like about the product or the vendor.

Recommendations

If you aren't using RTA what are you waiting for? The software is very user friendly and the techs are awesome at their job. It's a great software for any business that is looking to keep track of their maintenance on their equipment/vehicles. You can also use the software for tracking maintenance on your buildings or shop equipment. RTA also offers custom programs if you have a special need that the software doesn't cover.

 
 

Tim from Town of Queen Creek
Specialty: Government

September 2015

September 2015

Good system with some limitations and some odd quirks

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There easy access to support. That I can call just about any time and some one will try to help me.

Likes Least

It's lack of ease when it comes to reporting and odd inter face between paperless shop and the main work order system.

Recommendations

Be as uniform as possible when intering anything. Make sure parts share nominclature, vehicles are inter in the same way.

 
 

Tracey from City of Bullhead City
Specialty: Government

September 2015

September 2015

Very User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the people in the office and Tech Support and the fact that it is so user friendly.

Likes Least

To many different ways to get reports and to input things.

Recommendations

Go to all the training it is very informative. Use it to its full potential. So many things you can do with this software

 
 
 
Showing 1-20 of 23

Gloria from IPI

November 2016

November 2016

RTA Fleet Management Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

One really great service all together. I have worked with many fleet management products with many different clients and companies. For folks who which to cut out the middle man and be more incharge of there own fleet management software then this is a great product. This product has only a one time fee. You have the capability to use this product through the Cloud, as a SaaS, or on the Web, or have it installed in Windows. This gives you great capabilities. Plus you do have many of the great features that we all look for: Accident Tracking, GPS Integration, Driver Management, Fuel Management, Inspection Management, Inventory Management, Maintenance Scheduling, Maintenance Tracking, Vehicle Tracking, and so much more. I highly recommend this product for the folks that don't mind taking charge of there own software product and cutting out the middleman.

Pros

One really great service all together. I have worked with many fleet management products with many different clients and companies. For folks who which to cut out the middle man and be more incharge of there own fleet management software then this is a great product. This product has only a one time fee. You have the capability to use this product through the Cloud, as a SaaS, or on the Web, or have it installed in Windows. This gives you great capabilities. Plus you do have many of the great features that we all look for: Accident Tracking, GPS Integration, Driver Management, Fuel Management, Inspection Management, Inventory Management, Maintenance Scheduling, Maintenance Tracking, Vehicle Tracking, and so much more. I highly recommend this product for the folks that don't mind taking charge of there own software product and cutting out the middleman.

Cons

Like many great products that require you to cut out the middle man there will always be a few cons. But the only areas that I could find would be areas to store information such as pulling up vehicle by vin. #, license plate or registration #.
Would like to be able to toggle between screens without having to exit a particular section.

Advice to Others

NO

Source: Capterra
 

Phil from private

January 2016

January 2016

Great Product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As with many products, there's pros and cons. The pros with RTA largely outweigh the cons. They have great customer support. Their turnover rate is low so you end up talking to the same people, and when you call you get a friendly voice not an automated system. Its not a one size fits all solution, they will fit it to your business. They will customize if you want. It doesn't come with a huge price tag that says "no changes allowed". Their 7.0 product will help them be a lot more competitive with the big players, it puts them right up to the top. Between the price and what you get, I would use and suggest RTA time and time again. They continually update, improve and expand their product. They listen to your suggestions. There were many times we asked for something and they ending up delivering those "wish list" items. With any large software system, there are screens and fields that some business' dont end up using, such is with software. I use about 25% of all the functions of Microsoft Word. Their reporting was/is outdated, but they are aggressively making changes to it and improving it. I remember the reason our company went with RTA was the customer support, the willingness of the management to meet and talk with us, and their flexibility to our requests of expanding their product to fit our needs.

Source: Capterra
 

Rod from Coconino County Public Works

November 2014

November 2014

Number one in customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer service is RTA¿s number one asset in my opinion. They listen to their users and customers to determine what it is they need, and then they incorporate those ideas into the RTA Fleet Management software.
We have been using the RTA Fleet Management software since 1991. We use the vehicle, parts, tires, purchase orders, and fuel module extensively and have dabbled with the motor pool and tool modules. We are on Paperless Shop and are also a "hosted" system. The software is very user friendly and customizable to fit our needs and there have been many success stories along the way about how the software has speeded up a process for us, provided reliable costs that were defendable, or kept the auditors at bay because the process was seamless.
I would recommend RTA to anyone that is interested in an excellent fleet management software.

Source: Capterra
 

Brian from City of Haltom City( Fleet Services)

November 2014

November 2014

RTA Fleet Maintenance usage

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have used RTA over 8 years now, It has been one of the easiest Fleet Maintenance Programs that I have Used. We have used 3 others before RTA, and they were just hard to operate in. The simplicity of RTA is beyond compare, I have been in the Fleet Bus, for 14+ years, and have used the Mgr. functions and also the Parts and Tech functions many times, and it has been a very useful tool, for our Government fleet. Customer service, is the best I have ever seen, I have not had any issue with them fixing any problem I have had, the call back time is always very short, and always gets me up and running quickly. I also enjoy the training from RTA, at their facility, and the expertise is extremely well done. So if you are looking to upgrade to another Fleet Program, I would advise to use RTA Fleet Program, and use their expertise, as they always treat everybody like family, and will do everything they can to bring it all together.

Source: Capterra
 

Steve from Twin Transit

November 2014

November 2014

RTA for Bus fleets

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have only been using RTA for one year, there are a lot I like about RTA and of course I'm still learning the system and processes along with cleaning up a huge mess left behind by my predecessor where they had been using RTA since 2007. It's hard to list what I like about RTA because those areas work easy and I don't think about them, its the problem areas I find I remember of course. The main issues I have is I run a bus fleet and the main aspect of RTA is trucking so there are gaps in areas that just don't cover items that I have on the bus fleet and may items that deal with trucks and trucking that will never pertain to my fleet. I am constantly having to jump from screen to screens, looking for items and I have to close the area I was just in and when I come back to that area I have to start over from the beginning. I know some of this is me not knowing how to use what I have in RTA and some may not. I like RTA and hope the sometime in the near future with all your staffs help that I will have it all cleaned up and working the best it can be for my fleet.

Source: Capterra
 

Aleda from Duluth Transit Authority

November 2014

November 2014

Review of RTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Do wish it was more mobile, more compatible with other applications to cross data streams, for example: payroll, mileage, etc.

When numbers are transposed that it would automatically sync and flag, we have a lot of redundancy due to this?

Source: Capterra
 

Tim from Town of Queen Creek

November 2014

November 2014

Not sure what you are looking for?

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Reports are cumbersome, I have a hard time finding the reports I need and without Crystal, some don't seem to be available at all. The relation ship between Paperless shop and full RTA is difficult they don't always behave in the same way and interfere with one another. The fact that 2 or more Techs can't be on the same job without opening a second line is also awkward.

Source: Capterra
 

steven from blue water area transit

November 2014

November 2014

great things

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

First I would like to say that 4 years ago I did not like the system and was looking at others system out there. I went to a conference but in San Diego and learned a lot. Since then I have been working with the system and with the Tech. had on site training and it is looking great. The support I get when calling in is second to none and I do really feel the tight family bond that if formed with RTA and the users. I was told this at the conference when I had met the crew but as the years went buy you do feel it. Just wanted to say thanks for that and keep up the great work. Would like to see in the all the fields when a note is put into the system that the notes pad would turn a different color this would make it a lot easier to spot. Thanks again

Source: Capterra
 

Michael from Yuma County Public Works

November 2014

November 2014

RTA Fleet Management

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Cons;
Would like to be able to pull up vehicle by vin. #, license plate or registration #.
Would like to be able to toggle between screens without having to exit a particular section.

Pros;
Very easy to use once you have learn the basics.
Customer service is fantastic, all of the techs are courteous and willing to help.
Overall the program fits our needs perfectly.

Source: Capterra
 

John from City of Worcester DPW&P

November 2014

November 2014

Nice things John Rugg has to say about RTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

You folks are about the best vendor we deal with as far as a superior product, outstanding customer service and all around nice people.

Keep up the great work

Source: Capterra
 

Jon from WCSD

November 2014

November 2014

Our experience as an end user

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We started with RTA in 2004/2005. Coming from a basic fleet software program into a manageable program with endless possibilities to expand was very exciting for us. RTA has grown with our fleet and allowed numerous avenues to captures saving and defaults within our own processes not previously recognized.
We continue to expand our fleet and RTA is able to offer technologies and opportunities that have made our fleet software provider choice a no brainier.

Source: Capterra
 

ARMANDO from TORNADO BUS CO.

November 2014

November 2014

exellent

Product Quality

Customer Support

Product Quality
Quality
Support

It is very good because the sistem or the provider is always giving up dates. That way any changes occur get updaed soon.

Source: Capterra
 

JONATHAN from COWLITZ COUNTY FLEET OPS

November 2014

November 2014

RTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

FANTASTIC CUSTOMER SUPPORT, EVERYONE IS EASY TO TALK TO AND VERY HELPFUL
PROGRAM CAN BE A LITTLE DIFFICULT TO NAVIGATE AT TIMES. WISH THERE WAS A "BACK" BUTTON INSTEAD OF HAVING TO EXIT TO THE BEGINING AND START ALL OVER. THIS WOULD ESPECIALLY BE HELPFUL IN THE PARTS SCREEN.

Source: Capterra
 

Tracey from City of Bullhead City

November 2014

November 2014

EXCELLENT

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

RTA is very user friendly. The reports can get a little confusing as there are so many ways to do things. The staff is very friendly and helpful.

Source: Capterra
 

David from City of Maitland

November 2014

November 2014

great

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall RTA is a great product with great tech support and training.

Source: Capterra
 

Rick from CCC Feeds

November 2014

November 2014

Migrations done right!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been involved in various IT projects for fifteen years and this was by far the best. The team was personable, prepared, and intelligent about the product. Our RTA install was upgraded to the current version and moved to the cloud version so quickly that our users did not miss two hours of system availability! Your people all understood the working of your program; from Sales to Service. Everyone gave us tips on how to get more out of the system. Follow up calls were made to make sure everything was working. Not a single complaint on our side and frankly RTA exceeded every expectation!

Source: Capterra
 

ANGELA from CITY OF TEXARKANA, TEXAS

November 2014

November 2014

RTA FLEET MANAGEMENT REVIEW -- GO RTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

THE PROS CUSTOMER SERVICE IS THE BOMB! COULDN'T ASK FOR A BETTER GROUP OF PEOPLE.
THE CONS HAVING TO WORK OUT THE BUGS WHEN UPDATES ARE INSTALLED.
ONE OF THE BEST SOFTWARES AND VERY USER FRIENDLY.

Source: Capterra
 

Mont from City of South Salt Lake

November 2014

November 2014

South Salt Lake and our partners at RTA

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using the software for about 10 years. I put a lot of study in selecting a fleet software system before we made our commitment to RTA and I'm really glad that I did. RTA has been a vital and comprehensive tool in managing our fleet of about 250. Customer service and RTA training has been the biggest part of our success. The staff at RTA makes a good product great! We plan to expand the use of RTA to include facilities, properties and other assets. I am very happy to endorse this great product and the support team behind it.

Source: Capterra
 

Rodney from City Of Jackson, TN

November 2014

November 2014

Fleet Management Survey

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have used a number of Garage Operating Software systems and RTA is the best I have used.
We interface our fueling system and this gives us mileages for scheduling pm's and accurate tracking of fuel consumption.
Parts file is fantastic with many options on tracking parts usage, cost, cores, vendors.

Support is the best I have ever experienced. Normally problems are resolved same day, great support staff. If I have special needs they are great at solutions.
Highly recommend this system for Fleets.

Source: Capterra
 

Michael from Kroger Co

November 2014

November 2014

Request for Review of RTA

Product Quality

Product Quality
Quality

RTA is a good garage product. We need a product that works in both the garage and warehouse maintenance areas. The fact that we have been told that version 7.0 would be ready in a few months, for the last three years, doesn't put a good face on your company. I look forward to seeing this in the spring.

Source: Capterra
 
 
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