Software Advice has helped thousands of IT support desks choose the right help desk software to manage their tickets and improve end-user experience. How does it work?

Help Desk Software


 
Freshdesk logo
 
Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read More
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Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read More
 
Freshservice logo
 
Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
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Freshservice is a SaaS-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers multiple features which include a ticketing system, self-service portal and... Read More
 
Zoho Desk logo
 
Zoho Desk (formerly Zoho Support) is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management... Read More
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Zoho Desk (formerly Zoho Support) is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management... Read More
 
Agiloft logo
 
Agiloft can be deployed on-premise or through a hosted model. The modular suite of applications for business process management include knowledge management, customer service, field service, and help desk.
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Agiloft can be deployed on-premise or through a hosted model. The modular suite of applications for business process management include knowledge management, customer service, field service, and help desk.
 
Requuest logo
 
Requuest is a cloud-based IT support and service request management solution that helps businesses handle client inquiries. It provides tools for defining workflow, opening new tickets, assigning tickets to agents and monitoring compliant... Read More
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Requuest is a cloud-based IT support and service request management solution that helps businesses handle client inquiries. It provides tools for defining workflow, opening new tickets, assigning tickets to agents and monitoring compliant... Read More

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IncidentMonitor logo
 
IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
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IncidentMonitor™ is an Information Technology Service Management (ITSM) application to support IT, ITIL and any other business process. The service management framework offers free ITIL process templates plus an integrated workflow... Read More
 
Vision Helpdesk logo
 
Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments. This software allows businesses to automate ticket workflow using rule-based criteria and centralize the recording... Read More
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Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments. This software allows businesses to automate ticket workflow using rule-based criteria and centralize the recording... Read More
 
Helprace logo
 
Helprace is a cloud-based customer relationship management (CRM) solution targeting businesses looking to provide customer support. This product features a personalized help desk (HD) and user feedback portal. Helprace lets users... Read More
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Helprace is a cloud-based customer relationship management (CRM) solution targeting businesses looking to provide customer support. This product features a personalized help desk (HD) and user feedback portal. Helprace lets users... Read More
 
LiveChat logo
 
LiveChat Inc.’s platform was specifically designed from the ground up to provide and improve online customer service. It has all the expected core live chat functionality as well as a wide range of add-on modules, including some... Read More
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LiveChat Inc.’s platform was specifically designed from the ground up to provide and improve online customer service. It has all the expected core live chat functionality as well as a wide range of add-on modules, including some... Read More
 
PlanPlus Online logo
 
PlanPlus Online is a complete online solution for customer relationship management and business collaboration. It includes modules for SFA, customer support and email marketing, all designed to enhance overall productivity.
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PlanPlus Online is a complete online solution for customer relationship management and business collaboration. It includes modules for SFA, customer support and email marketing, all designed to enhance overall productivity.

Call us for a free FastStart Consultation: (844) 852-3639


 
Web+Center logo
 
Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
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Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
 
SmartSupport logo
 
Built on cutting-edge technology, SmartSupport by Safeharbor is a comprehensive, plug-and-play knowledge base platform that is scalable to companies of all sizes. Safeharbor has more than a decade of experience as a leader in knowledge... Read More
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Built on cutting-edge technology, SmartSupport by Safeharbor is a comprehensive, plug-and-play knowledge base platform that is scalable to companies of all sizes. Safeharbor has more than a decade of experience as a leader in knowledge... Read More
 
Salesforce.com logo
 
Salesforce.com is the market leader among cloud-based CRM providers. They serve a wide range of industries and business sizes. Because the system is Web-based, users can access this powerful solution anywhere with Internet access.
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Salesforce.com is the market leader among cloud-based CRM providers. They serve a wide range of industries and business sizes. Because the system is Web-based, users can access this powerful solution anywhere with Internet access.
 
Samanage logo
 
Samanage is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. Samanage offers comprehensive service desk functionality that helps businesses respond to service requests in... Read More
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Samanage is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. Samanage offers comprehensive service desk functionality that helps businesses respond to service requests in... Read More
 
OnContact CRM logo
 
Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.
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Offering a choice web-based or on-premise deployment, OnContact CRM 7 is a great fit for price-conscious companies in several industries, including Banking, Software, Healthcare, Insurance, and Field Service. It is Mac compatible.

Call us for a free FastStart Consultation: (844) 852-3639


 
Remedyforce logo
 
Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
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Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
 
ChangeGear by SunView logo
 
ChangeGear by SunView Software is an enterprise-level IT help desk solution that enables companies to better track, manage, and control IT services. The system is available in both web-based and on-premise deployment models. Constructed... Read More
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ChangeGear by SunView Software is an enterprise-level IT help desk solution that enables companies to better track, manage, and control IT services. The system is available in both web-based and on-premise deployment models. Constructed... Read More
 
NetHelpDesk logo
 
NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
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NetHelpDesk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide... Read More
 
Service Desk + logo
 
Koho’s Enterprise Service Management software provides a unified approach to service management by offering customer service and support, web self-service, knowledge management, field service, help desk and live chat tools within... Read More
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Koho’s Enterprise Service Management software provides a unified approach to service management by offering customer service and support, web self-service, knowledge management, field service, help desk and live chat tools within... Read More
 
InvGate Service Desk logo
 
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More
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InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Aspect Zipwire logo
 
Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
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Aspect Zipwire delivers cloud call center features in a scalable, user-friendly environment. Its multi-channel inbound and outbound capabilities are a fit for small to enterprise-level organizations, and everything is conveniently... Read More
 
SAP Digital CRM logo
 
SAP Digital CRM is a cloud-based customer relationship management (CRM) solution suitable for small to medium-sized businesses across a variety of industries. Key features include contact, lead and opportunity management, a customer... Read More
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SAP Digital CRM is a cloud-based customer relationship management (CRM) solution suitable for small to medium-sized businesses across a variety of industries. Key features include contact, lead and opportunity management, a customer... Read More
 
Vizor Complete logo
 
Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More
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Vizor provides a customizable IT asset management and web-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle... Read More
 
Vivantio Pro logo
 
Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
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Vivantio is a service management system that allows users to create a personalized solution that aligns with internal business processes. Key features of the software include dashboards, charts, and reports, routing and assignments,... Read More
 
Spiceworks logo
 
Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support... Read More
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Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
PhaseWare Tracker logo
 
PhaseWare Tracker is a customer support and help desk solution. It automatically notifies users whenever clients report or escalate existing issues. Applications for help desk and customer service can be supplemented with a web self-service... Read More
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PhaseWare Tracker is a customer support and help desk solution. It automatically notifies users whenever clients report or escalate existing issues. Applications for help desk and customer service can be supplemented with a web self-service... Read More
 
TechnologyEssentials logo
 
TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
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TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
 
EasyVista logo
 
EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a... Read More
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EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a... Read More
 
OnContact CRM 7 logo
 
OnContact CRM 7 is a customer relationship management solution for mid-market organizations. OnContact has focused on the mid-market for over 10 years. Its latest release offers a comprehensive CRM solution for multiple industries,... Read More
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OnContact CRM 7 is a customer relationship management solution for mid-market organizations. OnContact has focused on the mid-market for over 10 years. Its latest release offers a comprehensive CRM solution for multiple industries,... Read More
 
Pivotal CRM logo
 
CDC Software’s Pivotal CRM is a flexible, customizable customer relationship management (CRM) solution designed to reduce the learning curve and increase the speed of user adoption. It includes marketing automation, lead management,... Read More
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CDC Software’s Pivotal CRM is a flexible, customizable customer relationship management (CRM) solution designed to reduce the learning curve and increase the speed of user adoption. It includes marketing automation, lead management,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
NetSuite logo
 
NetSuite CRM+ provides a breadth of features for increasing sales, marketing and support efficiency. Managers can closely monitor performance and forecast future sales, while fine-tuning processes for maximum efficiency.
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NetSuite CRM+ provides a breadth of features for increasing sales, marketing and support efficiency. Managers can closely monitor performance and forecast future sales, while fine-tuning processes for maximum efficiency.
 
Cynergy Software logo
 
Cynergy Software is a help desk and customer relationship management (CRM) solution for both internal employee and external customer ticketing support. Key features include detailed ticketing, a knowledge base, calendars, asset management,... Read More
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Cynergy Software is a help desk and customer relationship management (CRM) solution for both internal employee and external customer ticketing support. Key features include detailed ticketing, a knowledge base, calendars, asset management,... Read More
 
SAP - CRM logo
 
SAP's powerful CRM solution arms medium and large companies with actionable customer insights, streamlined workflow and advanced reporting. Users will see improved efficiency, productivity and sales and marketing success.
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SAP's powerful CRM solution arms medium and large companies with actionable customer insights, streamlined workflow and advanced reporting. Users will see improved efficiency, productivity and sales and marketing success.
 
Maximizer CRM logo
 
On the market for over 20 years Maximizer CRM is designed for SMBs looking to automate their sales, marketing and service processes. It can be deployed both on-premise and in the cloud.
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On the market for over 20 years Maximizer CRM is designed for SMBs looking to automate their sales, marketing and service processes. It can be deployed both on-premise and in the cloud.
 
LiveHelpNow logo
 
LiveHelpNow offers a family of products designed to increase sales and lead generation, improve brand loyalty and raise customer satisfaction. It is a cloud-based platform designed to scale to any size business, from startup to international... Read More
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LiveHelpNow offers a family of products designed to increase sales and lead generation, improve brand loyalty and raise customer satisfaction. It is a cloud-based platform designed to scale to any size business, from startup to international... Read More

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Saleslogix logo
 
Saleslogix offers a flexible CRM system for managing your relationships, your information, and your CRM to accelerate profitability and your strategic advantage. Considered a premium CRM offering, this product provides comprehensive... Read More
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Saleslogix offers a flexible CRM system for managing your relationships, your information, and your CRM to accelerate profitability and your strategic advantage. Considered a premium CRM offering, this product provides comprehensive... Read More
 
RightNow CX logo
 
For companies looking to meet the high service expectations of their customers, RightNow CX (Customer Experience) ensures that each and every customer is valued and supported. The customer experience suite gives businesses the tools... Read More
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For companies looking to meet the high service expectations of their customers, RightNow CX (Customer Experience) ensures that each and every customer is valued and supported. The customer experience suite gives businesses the tools... Read More
 
ServiceWise logo
 
ServiceWise by TechExcel is a comprehensive service desk solution that offers a single solution to manage help desk, employee self-service, knowledge management and customer service and support. With ServiceWise, organizations can... Read More
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ServiceWise by TechExcel is a comprehensive service desk solution that offers a single solution to manage help desk, employee self-service, knowledge management and customer service and support. With ServiceWise, organizations can... Read More
 
FieldPower logo
 
FieldPower is a field service management solution that is a fit for companies in the property management, utilities, energy and transportation industries, among others. This system supports automatic dispatching, allowing for responses... Read More
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FieldPower is a field service management solution that is a fit for companies in the property management, utilities, energy and transportation industries, among others. This system supports automatic dispatching, allowing for responses... Read More
 
Mothernode CRM logo
 
Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that... Read More
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Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Ascend - Physician Relationship Management System logo
 
Ascend is a physician relationship management application that helps healthcare organizations grow and discover new referral volume opportunities. The application combines physician profiles with business intelligence data and offers... Read More
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Ascend is a physician relationship management application that helps healthcare organizations grow and discover new referral volume opportunities. The application combines physician profiles with business intelligence data and offers... Read More
 
EBSuite logo
 
EBSuite’s customer support solution integrates issue capture, assignment, escalation and resolution tracking while also offering a customizable customer/vendor portal presence. The EBSuite solution can scale from 5 to 30+ support... Read More
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EBSuite’s customer support solution integrates issue capture, assignment, escalation and resolution tracking while also offering a customizable customer/vendor portal presence. The EBSuite solution can scale from 5 to 30+ support... Read More
 
Logicbox logo
 
Logicbox is a cloud-based customer relationship management solution that is best best suited for small to mid-sized businesses. It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique... Read More
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Logicbox is a cloud-based customer relationship management solution that is best best suited for small to mid-sized businesses. It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique... Read More
 
HEAT Software Solutions logo
 
HEAT Software is an IT help desk solution with on-premise, cloud-based and mobile options. The system integrates service management with client management, in both a web-based and server-based environment. HEAT can support any type... Read More
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HEAT Software is an IT help desk solution with on-premise, cloud-based and mobile options. The system integrates service management with client management, in both a web-based and server-based environment. HEAT can support any type... Read More
 
Soffront On-Premise CRM logo
 
Soffront CRM is a Customer Relationship Management solution for small to mid-size companies. Soffront CRM helps businesses streamline and optimize all customer-related activity across the enterprise: marketing automation, sales force... Read More
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Soffront CRM is a Customer Relationship Management solution for small to mid-size companies. Soffront CRM helps businesses streamline and optimize all customer-related activity across the enterprise: marketing automation, sales force... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
ProBusinessTools logo
 
For almost 15 years, ProBusinessTools has been a leader in the industry, offering the single most popular web-based service management solution for companies of all sizes. As an entirely web-based application, PBT streamlines the entire... Read More
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For almost 15 years, ProBusinessTools has been a leader in the industry, offering the single most popular web-based service management solution for companies of all sizes. As an entirely web-based application, PBT streamlines the entire... Read More
 
InfoFlo logo
 
InfoFlo is a scalable, integrated CRM solution that can be accessed online or installed on premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users... Read More
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InfoFlo is a scalable, integrated CRM solution that can be accessed online or installed on premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users... Read More
 
Commence CRM logo
 
Designed for small to midsized organizations, Commence CRM is a flexible and customizable customer relationship management system with features to help companies nurture leads and improve sales. The system includes several modules... Read More
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Designed for small to midsized organizations, Commence CRM is a flexible and customizable customer relationship management system with features to help companies nurture leads and improve sales. The system includes several modules... Read More
 
Jive logo
 
Jive is considered a trail blazer and innovator in the Social CRM market. In fact, the company was recently positioned in the leader quadrant for Gartner's Magic Quadrant for Social CRM. Jive offers a state-of-the-art social business... Read More
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Jive is considered a trail blazer and innovator in the Social CRM market. In fact, the company was recently positioned in the leader quadrant for Gartner's Magic Quadrant for Social CRM. Jive offers a state-of-the-art social business... Read More
 
WebQA logo
 
Since 2001, WebQA has been providing small to mid-sized clients with flexible, cost-effective CRM software for their business, school, or organization. As one of the more affordable web-based options on the market today, WebQA serves... Read More
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Since 2001, WebQA has been providing small to mid-sized clients with flexible, cost-effective CRM software for their business, school, or organization. As one of the more affordable web-based options on the market today, WebQA serves... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Socious Online Community logo
 
Socious is a leading provider of private online community software, and is perfect for mid-sized and enterprise-level businesses, user groups, and nonprofit organizations. Founded in 2002, Socious began by primarily serving technology... Read More
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Socious is a leading provider of private online community software, and is perfect for mid-sized and enterprise-level businesses, user groups, and nonprofit organizations. Founded in 2002, Socious began by primarily serving technology... Read More
 
TeamSupport logo
 
TeamSupport is a B2B customer support software that helps teams collaborate together by eliminating miscommunications, improving customer communication and swiftly addressing client issues. TeamSupport has several key features that... Read More
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TeamSupport is a B2B customer support software that helps teams collaborate together by eliminating miscommunications, improving customer communication and swiftly addressing client issues. TeamSupport has several key features that... Read More
 
TrackerRMS CRM logo
 
TrackerRMS CRM Software is a comprehensive, feature-rich Customer Relationship Management (CRM) system that provides a cost-effective option for businesses of most sizes. By automating sales processes and providing extensive opportunity... Read More
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TrackerRMS CRM Software is a comprehensive, feature-rich Customer Relationship Management (CRM) system that provides a cost-effective option for businesses of most sizes. By automating sales processes and providing extensive opportunity... Read More
 
Bloomfire logo
 
Bloomfire is a cloud-based collaboration platform that aims to help enterprise employees search for information to do their jobs by connecting people with information and knowledge. Bloomfire delivers content management and social... Read More
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Bloomfire is a cloud-based collaboration platform that aims to help enterprise employees search for information to do their jobs by connecting people with information and knowledge. Bloomfire delivers content management and social... Read More
 
e-Service Suite logo
 
Epiphany’s e-Service Suite takes NetSuite a step further with a group of advanced applications to better manage the essential operations of your business. Epiphany’s goal was to allow users to personalize their cloud experience... Read More
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Epiphany’s e-Service Suite takes NetSuite a step further with a group of advanced applications to better manage the essential operations of your business. Epiphany’s goal was to allow users to personalize their cloud experience... Read More

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MangoApps logo
 
MangoApps is a suite of social collaboration applications, combining employee social networking, messaging, team collaboration and company intranet into one consolidated platform. The company intranet is fully customizable, and no... Read More
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MangoApps is a suite of social collaboration applications, combining employee social networking, messaging, team collaboration and company intranet into one consolidated platform. The company intranet is fully customizable, and no... Read More
 
SalesOutlook CRM logo
 
SalesOutlook CRM is a unique and comprehensive Customer Relationship Management and email marketing system that was developed from the ground up to be fully embedded into Microsoft Outlook. This system is the first of its kind, and... Read More
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SalesOutlook CRM is a unique and comprehensive Customer Relationship Management and email marketing system that was developed from the ground up to be fully embedded into Microsoft Outlook. This system is the first of its kind, and... Read More
 
1CRM logo
 
1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More
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1CRM by CRMonCall offers businesses a solution for managing their sales, customer service and business operations. 1CRM combines a CRM system with full order management functionality to develop quotes, track orders, generate invoices,... Read More
 
AgentCubed logo
 
Founded in 2009, AgentCubed focuses on delivering powerful lead management and CRM solutions specific to those in the insurance industry. By partnering with other leaders in the industry, AgentCubed is able to offer a comprehensive... Read More
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Founded in 2009, AgentCubed focuses on delivering powerful lead management and CRM solutions specific to those in the insurance industry. By partnering with other leaders in the industry, AgentCubed is able to offer a comprehensive... Read More
 
Desk.com logo
 
Created for customer service professionals, Desk.com is a customer support engine for rapidly-growing companies. The system integrates with Salesforce, and contains a variety of reporting features that aim to help administrators make... Read More
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Created for customer service professionals, Desk.com is a customer support engine for rapidly-growing companies. The system integrates with Salesforce, and contains a variety of reporting features that aim to help administrators make... Read More

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Gazelle logo
 
Origo Software, founded a decade ago, is an innovative company with a vision and passion for realizing the promise of content convergence. Origo Software’s Gazelle Platform connects information, communications, and people in a single,... Read More
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Origo Software, founded a decade ago, is an innovative company with a vision and passion for realizing the promise of content convergence. Origo Software’s Gazelle Platform connects information, communications, and people in a single,... Read More
 
SpiceCSM logo
 
SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers companies... Read More
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SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers companies... Read More
 
Aplicor logo
 
Aplicor 3C is a web-based CRM solution with a multitude of integrated applications. It's a good fit for several industries, including Accounting, Advertising, Media, Distribution, and Consulting.
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Aplicor 3C is a web-based CRM solution with a multitude of integrated applications. It's a good fit for several industries, including Accounting, Advertising, Media, Distribution, and Consulting.
 
SmartTouch Interactive logo
 
Smart Touch Interactive is a web-based Customer Relationship Management platform designed specifically for homebuilders and real estate agents. This comprehensive suite of applications can help businesses understand and make the most... Read More
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Smart Touch Interactive is a web-based Customer Relationship Management platform designed specifically for homebuilders and real estate agents. This comprehensive suite of applications can help businesses understand and make the most... Read More
 
UseResponse logo
 
UseResponse is an idea management solution designed to organize a community of customers and provide support to them. It features a help desk ticketing system along with social CRM. With UseResponse’s social CRM application, customer... Read More
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UseResponse is an idea management solution designed to organize a community of customers and provide support to them. It features a help desk ticketing system along with social CRM. With UseResponse’s social CRM application, customer... Read More

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Answerbase logo
 
With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,... Read More
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With an impressive client base and a full suite of CRM features, Answerbase is a robust solution for mid-size and enterprise-level companies looking for Marketing Automation and analytics, Customer Service and Support, Social CRM,... Read More
 
Oracle Siebel CRM logo
 
An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
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An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market. Siebel CRM is a... Read More
 
Parature logo
 
Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More
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Parature is a cloud-based customer service solution designed especially for small to midsized businesses (SMBs). Its key strengths lie in its knowledge base, which allows companies to provide self-service options for customers so they... Read More
 
Track-It! logo
 
Track-It! is a comprehensive IT service desk management platform by BMC Software. It handles asset, change, knowledge and license management and provides a wide selection of reporting and analytics dashboards and reports. Knowledge... Read More
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Track-It! is a comprehensive IT service desk management platform by BMC Software. It handles asset, change, knowledge and license management and provides a wide selection of reporting and analytics dashboards and reports. Knowledge... Read More
 
SAP Cloud for Sales logo
 
SAP Cloud for Sales is a cloud-based suite of sales-centric applications from SAP, a longtime provider of enterprise ERP and CRM solutions. As a modern, online evolution of SAP’s widely adopted on-premise sales force automation (SFA)... Read More
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SAP Cloud for Sales is a cloud-based suite of sales-centric applications from SAP, a longtime provider of enterprise ERP and CRM solutions. As a modern, online evolution of SAP’s widely adopted on-premise sales force automation (SFA)... Read More

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LANDESK Service Desk logo
 
LANDESK Service Desk is a process-driven service management platform that provides a wide collection of tools for end-to-end problem resolution. Its process management engine lets users build, automate and adapt an organized library... Read More
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LANDESK Service Desk is a process-driven service management platform that provides a wide collection of tools for end-to-end problem resolution. Its process management engine lets users build, automate and adapt an organized library... Read More
 
Pega CRM logo
 
Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More
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Pega CRM is an enterprise-level customer relationship management (CRM) solution by Pegasystems, a leading provider of business process management (BPM) solutions. It includes sales, marketing and customer service applications, complete... Read More
 
Kayako logo
 
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
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Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and customer-facing... Read More
 
Sellsy logo
 
Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
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Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
 
Ivinex CRM logo
 
Ivinex offers multiple deployments options, either as an on-premise or web-based solution. The system is a fit for businesses in an expansive range of industries such as healthcare, manufacturing, retail, technology and much more.... Read More
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Ivinex offers multiple deployments options, either as an on-premise or web-based solution. The system is a fit for businesses in an expansive range of industries such as healthcare, manufacturing, retail, technology and much more.... Read More

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Oracle E-Business Suite CRM logo
 
Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments... Read More
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Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments... Read More
 
Nimble logo
 
Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More
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Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email... Read More
 
Workbooks logo
 
Developed by a team of entrepreneurs based in the UK, Workbooks is a robust SaaS-based CRM system offering marketing and sales automation, customer service and support, and a host of other useful business and customer relationship... Read More
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Developed by a team of entrepreneurs based in the UK, Workbooks is a robust SaaS-based CRM system offering marketing and sales automation, customer service and support, and a host of other useful business and customer relationship... Read More
 
Infor CRM (formerly Saleslogix) logo
 
Formerly Saleslogix, Infor CRM offers a flexible customer relationship management (CRM) system for managing relationships, information and CRM. It provides comprehensive capabilities for managing sales, marketing and customer service... Read More
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Formerly Saleslogix, Infor CRM offers a flexible customer relationship management (CRM) system for managing relationships, information and CRM. It provides comprehensive capabilities for managing sales, marketing and customer service... Read More
 
Bitrix24 logo
 
Bitrix24’s customer relationship management (CRM) solution provides a platform for businesses to organize and track interactions with potential or existing clients and partners. With it, users can log and manage client interactions,... Read More
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Bitrix24’s customer relationship management (CRM) solution provides a platform for businesses to organize and track interactions with potential or existing clients and partners. With it, users can log and manage client interactions,... Read More

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Capsule logo
 
Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
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Capsule is a Web-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pipeline. Capsule... Read More
 
Apptivo logo
 
Apptivo is an integrated Web-based suite of over 50 modules (called “Apps”) designed to help small businesses manage a wide range of functions, including financials, human resources and supply chain management. Apptivo’s CRM... Read More
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Apptivo is an integrated Web-based suite of over 50 modules (called “Apps”) designed to help small businesses manage a wide range of functions, including financials, human resources and supply chain management. Apptivo’s CRM... Read More
 
Batchbook logo
 
Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create rich customer records. Custom fields allow you to flesh out contacts with detailed information... Read More
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Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create rich customer records. Custom fields allow you to flesh out contacts with detailed information... Read More
 
Nutshell CRM logo
 
Nutshell makes cloud-based customer relationship management (CRM) software for small businesses. The Nutshell platform offers outbound sales teams sales process and collaboration tools, email sync with Gmail and Outlook, out-of-the-the-box... Read More
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Nutshell makes cloud-based customer relationship management (CRM) software for small businesses. The Nutshell platform offers outbound sales teams sales process and collaboration tools, email sync with Gmail and Outlook, out-of-the-the-box... Read More
 
Amdocs Customer Management logo
 
Amdocs Customer Management is an integrated revenue and customer management solution tailored to meet the needs of communications service providers (CSPs), and is one of the most widely deployed CRM systems in the communications industry.... Read More
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Amdocs Customer Management is an integrated revenue and customer management solution tailored to meet the needs of communications service providers (CSPs), and is one of the most widely deployed CRM systems in the communications industry.... Read More

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OASIS logo
 
OASIS is a wholly customizable, full-featured ERP system for small to midsized companies. This system is customized to the company’s precise specifications without the need for expensive third party systems integrators. OASIS is... Read More
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OASIS is a wholly customizable, full-featured ERP system for small to midsized companies. This system is customized to the company’s precise specifications without the need for expensive third party systems integrators. OASIS is... Read More
 
CRMnext logo
 
CRMnext is a Web-based platform that helps improve customer-related processes, from lead capture to post-sale. It was the winner of Gartner’s CRM Excellence Award in 2014. CRMnext’s marketing management feature allows for the... Read More
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CRMnext is a Web-based platform that helps improve customer-related processes, from lead capture to post-sale. It was the winner of Gartner’s CRM Excellence Award in 2014. CRMnext’s marketing management feature allows for the... Read More
 
Really Simple Systems logo
 
Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More
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Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organizations. The solution comes in both free and paid editions. The free edition offers only sales force automation... Read More
 
Oracle Service Cloud logo
 
Oracle CX for Service is a suite of customer service and support applications under the Oracle Cloud product line for customer experience (CX) management. It provides multichannel ticket management, which combines all customer service... Read More
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Oracle CX for Service is a suite of customer service and support applications under the Oracle Cloud product line for customer experience (CX) management. It provides multichannel ticket management, which combines all customer service... Read More
 
SprinxCRM logo
 
SprinxCRM is a CRM suite for small businesses and divisions of larger organizations, with a range of modules for both sales and marketing. These include contact management, pipeline management, sales collaboration, task management,... Read More
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SprinxCRM is a CRM suite for small businesses and divisions of larger organizations, with a range of modules for both sales and marketing. These include contact management, pipeline management, sales collaboration, task management,... Read More

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bpm'online sales logo
 
bpm'online CRM is a salesforce automation system for companies to manage the entire sales cycle: from lead management, to orders, to invoicing. This process-based cloud CRM includes referenced processes for lead management, opportunity... Read More
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bpm'online CRM is a salesforce automation system for companies to manage the entire sales cycle: from lead management, to orders, to invoicing. This process-based cloud CRM includes referenced processes for lead management, opportunity... Read More
 
Snapforce logo
 
Founded in 2011, Snapforce offers a customer relationship management (CRM) system with three price options. This Web-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included... Read More
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Founded in 2011, Snapforce offers a customer relationship management (CRM) system with three price options. This Web-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included... Read More
 
SAP Marketing Suite logo
 
SAP Marketing Suite is an integrated marketing platform from SAP, a longtime provider of enterprise solutions for enterprise resource planning (ERP) and customer relationship management (CRM). It offers a wide range of marketing capabilities,... Read More
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SAP Marketing Suite is an integrated marketing platform from SAP, a longtime provider of enterprise solutions for enterprise resource planning (ERP) and customer relationship management (CRM). It offers a wide range of marketing capabilities,... Read More
 
SAP Cloud for Service logo
 
SAP Cloud for Service is an online software solution for customer service and support (CSS) by SAP, a longtime leader in the enterprise resource planning (ERP) and customer relationship management (CRM) space. This system offers multichannel... Read More
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SAP Cloud for Service is an online software solution for customer service and support (CSS) by SAP, a longtime leader in the enterprise resource planning (ERP) and customer relationship management (CRM) space. This system offers multichannel... Read More
 
OrangeCRM logo
 
OrangeCRM is a Web-based software designed to aid businesses in managing their relationships with their customers. The system is equipped to serve all levels of businesses, from small startups to multinational organizations. OrangeCRM... Read More
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OrangeCRM is a Web-based software designed to aid businesses in managing their relationships with their customers. The system is equipped to serve all levels of businesses, from small startups to multinational organizations. OrangeCRM... Read More

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Cherwell Service Management logo
 
Cherwell Service Management is a highly configurable service management platform offering both cloud, third party hosted and on-premise deployment. Cherwell’s Software-as-a-Service (SaaS) hosting infrastructure offers the highest... Read More
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Cherwell Service Management is a highly configurable service management platform offering both cloud, third party hosted and on-premise deployment. Cherwell’s Software-as-a-Service (SaaS) hosting infrastructure offers the highest... Read More
 
Telemation logo
 
Telemation is a call center customer service platform by Database Systems Corp. (DSC). Unlike other customer relationship management (CRM) platforms, Telemation is fully integrated with its own telephony system and uses computer telephony... Read More
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Telemation is a call center customer service platform by Database Systems Corp. (DSC). Unlike other customer relationship management (CRM) platforms, Telemation is fully integrated with its own telephony system and uses computer telephony... Read More
 
BlueCamroo logo
 
BlueCamroo is an all-in-one online business management platform that integrates lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing,... Read More
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BlueCamroo is an all-in-one online business management platform that integrates lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing,... Read More
 
PeopleSoft CRM logo
 
Acquired by Oracle Corp. in 1995, PeopleSoft CRM is an on-premise solution targeted at mid and enterprise-sized organizations. Marketed and sold across the globe for a wide range of industries, this solution can be customized according... Read More
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Acquired by Oracle Corp. in 1995, PeopleSoft CRM is an on-premise solution targeted at mid and enterprise-sized organizations. Marketed and sold across the globe for a wide range of industries, this solution can be customized according... Read More
 
Healthcare Relationship Cloud logo
 
hc1.com provides healthcare organizations with the secure hc1 Healthcare Relationship Cloud® platform to personalize consumer, patient and provider relationships, retain and gain patients, and achieve operational excellence. hc1... Read More
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hc1.com provides healthcare organizations with the secure hc1 Healthcare Relationship Cloud® platform to personalize consumer, patient and provider relationships, retain and gain patients, and achieve operational excellence. hc1... Read More

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SchoolKeep logo
 
SchoolKeep is a cloud-based learning management platform that helps companies direct their internal, customer, and channel partner training processes.  SchoolKeep’s online course creation feature allows users to develop self-paced... Read More
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SchoolKeep is a cloud-based learning management platform that helps companies direct their internal, customer, and channel partner training processes.  SchoolKeep’s online course creation feature allows users to develop self-paced... Read More
 
JitBit Helpdesk Ticketing logo
 
JitBit Helpdesk Ticketing is an IT help desk management solution designed for companies of any size that offers automated routing, incident management, inbox management, ticket management and self-service portal functionalities within... Read More
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JitBit Helpdesk Ticketing is an IT help desk management solution designed for companies of any size that offers automated routing, incident management, inbox management, ticket management and self-service portal functionalities within... Read More
 
HP Service Manager logo
 
HP Service Manager is a solution that consolidates all aspects of service management. It offers a single contact point for core IT process, such as knowledge management, problem management and incident management. It also offers smart... Read More
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HP Service Manager is a solution that consolidates all aspects of service management. It offers a single contact point for core IT process, such as knowledge management, problem management and incident management. It also offers smart... Read More
 
iSupport logo
 
iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport allows... Read More
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iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport allows... Read More
 
JIRA Service Desk logo
 
Jira Service Desk is an IT service management software solution that assists IT and service teams in incident management, problem management and change management. The solution offers both web-based and on-premise deployments. Jira... Read More
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Jira Service Desk is an IT service management software solution that assists IT and service teams in incident management, problem management and change management. The solution offers both web-based and on-premise deployments. Jira... Read More

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SalesNOW logo
 
SalesNOW by Interchange Solutions Inc. is a cloud-based CRM platform that can be used on laptops and desktops via web browser or any connected mobile device. The system offers applications designed specifically for Android, iPhone,... Read More
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SalesNOW by Interchange Solutions Inc. is a cloud-based CRM platform that can be used on laptops and desktops via web browser or any connected mobile device. The system offers applications designed specifically for Android, iPhone,... Read More
 
WORKetc logo
 
WORKetc is a Web-based customer relationship management (CRM) software with integrated CRM, project management, invoicing, help desk and sales and marketing management modules, catering to the business management needs of companies... Read More
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