TeamHeadquarters is a help desk management solution that offers small and midsize businesses a service desk, project management, resource management and scheduling functionalities within a suite. The software is available for deployment both on-premise and in the cloud.
The service desk functionality of the software allows users to manage and monitor their resources in order to address problems and incidents. Users can create tickets for their service requests and track the status of all ongoing and closed service requests in a unified queue.
TeamHeadquarters also offers project management functionality, which enables users to create projects, assign them to people and track tasks status with Gantt charts. Users can also collaborate and share documents with team members. Scheduling and time tracking on projects are both supported with TeamHeadquarters as well.
TeamHeadquarters is available on a per user per month basis.