VisionFlow is a multi-feature project and service management solution. It provides integrated tools for managing help desks, asset lifecycles, customer relationships, inventory, contracts and workflows. VisionFlow can be deployed on-premise or in the cloud.
VisionFlow’s issue and case tracking feature allows businesses to manage processes by tracking, recording and then communicating issues to the relevant team or individuals within an organization. Businesses can also track ideas or suggestions internally for creating a knowledge base of innovative ideas and best practices to be shared across the organization.
VisionFlow generates unique ticket numbers for every customer service and technical support request received in order to help track the status at different stages.
VisionFlow offers a scalable pricing model in which users pay per module selected within the suite.