Alora Home Health Software


 

For home health agencies looking to increase operational efficiency and staff productivity, Alora Healthcare Systems combines all of the functions of a successful business into a single solution. From billing to scheduling, HR functions to point of care, the solution was designed to be extremely user-friendly. Its thoughtful design requires a minimum of training and can be configured and set up in a few hours.

Designed specifically for home care, Alora Healthcare Systems offers both on-premise and web-based deployment. The web-based option allows users to access the solution from a PC, tablet, iPad or smartphone. The onsite installation gives users the ability to access the software offline while at the patient's home and then sync this data with the main office later.

Alora streamlines plan of care, generating 485s and 487s and tracking those 485s that are due for re-certification. The scheduling feature is friendly and nimble, allowing users to schedule and track visits. There's a recurrence option to create multiple visits from one entry and completed visits automatically flow into billing and payroll. There are also optional OASIS, point of care clinical documents and paperless records features, offering a complete software solution for growing home health agencies.

The Alora billing module generates both the electronic claim files and the UB-04 and CMS-1500 paper claim forms. It can also generate Private Pay invoices and posts charges to A/R during this claim generation. It comes with a full list of ICD9 codes with new codes added through regular software updates.

 

Alora Home Health - Scheduler
 
  • Alora Home Health - Scheduler
    Scheduler
  • Alora Home Health - Patient Demographics
    Patient Demographics
  • Alora Home Health - OASIS
    OASIS
  • Alora Home Health - Aide Plan of Care
    Aide Plan of Care
  • Alora Home Health - Employee
    Employee
  • Alora Home Health - Employee Credentials and Expiration Dates Tracking
    Employee Credentials and Expiration Dates Tracking
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS

50 Reviews of Alora Home Health

Showing 1-20 of 50

 

from Agape Christian Home Health Care
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

The best folks to work with work at ALORA

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They listen and they are helpful. Each person that I have talked to has a desire to help me through whatever the issue is

Likes Least

Can't think of any negatives and we have been using the software for years.

Recommendations

Ask if the software vendor is willing to work with you on your specific needs

 

from SCCH Home Health
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use. If I have question or need help with a issue can contact Rachel and if she can't help me at that time she can give me a time she will be available to call and settle my issue. Very good customer service.
Thank you

Likes Least

All orders, visit notes ect. needs to have patient ID number on every page. With CMS requesting ADR's and I'm mailing copies of episode to them, I find myself having to manually add the patient ID number to these pages which can be very time consuming.

Recommendations

System flows together from entering new patient to visit notes from clinicians.

 

from Med1Care
Specialty: Home Health Care
Number of employees: 101+ employees Employees number: 101+ employees

I love this healthcare software. Staff is amazing and fast to respond.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Customer service, ease of training new staff, very simple.

Likes Least

A couple internal software glitches continue to happen, even after reporting the problem many times.

Recommendations

Definitely try this software. I recommend this over 5 other software programs I've charted on in the past.

 

from Moore Home Health Care, Inc
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Fantastic Home Health Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Our agency has worked with 3 other home health software companies and Alora best meets the needs of our intermediate sized agency. The sales department was wonderful as well as technical support. We are treated as if our business matters!

Likes Least

On the rare occasion that the software is not available during business hours it can be challenging. However, the downtime is minimal.

Recommendations

Take a look at the software and you will love it! It is easy to use and comes at a great value!

 

from MArianas HEalth services, Inc
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Alora Classic

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The Alora Classic is so friendly user, easy to navigate and have a good customer support

Likes Least

When we moved to Remote Desktop, it is so slow and the printing takes some time

Recommendations

I really want to see some new guidelines and updates from CMS in their Announcement portion. That will help us to be aware of something new from Medicare

 

from Surgical Home Health Specialists, Inc
Specialty: Home Health Care
Number of employees: Single employee Employees number: Single employee

One of the first ones I looked at for review. Goodproduct

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Ease of use, which is important for clinicians in the field

Likes Least

price, needs to be priced lower for start-ups Start-ups dont have a lot of cashlying around

Recommendations

Look at a large number and try to get the sample trial

 

from LLC
Specialty: Home Health Care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

A Perfect Fit

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I love that the software offers everything our company needs to run efficiently. The software is easy to use and covers every aspect of the day to day operations. I also love that the vendor is always available when I need them.

Likes Least

I wish it offered a Payroll program, then I could have a all in one software for the business. However they do offer tabs on keeping up with pay rate and differential pay rates, which is a big help. All in all I am glad I chose Alora.

Recommendations

Practice makes perfect. I go through the tabs often to familiarize myself with the software and if I have a question, I don't hesitate to call.

 

from Supreme Touch Home Health Services
Specialty: Home Health Care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Alora is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This product is very user friendly and it is easy to train others on it.

Likes Least

Sometimes it can take awhile to hear back from customer support

Recommendations

Pinpoint what is most important to you in a software and start with reviewing those items

 

from Independence Home Health llc
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Payment summary issue

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Very helpful and work to get issues resolved. Everyone is quite professional and personal at the same time.

Likes Least

The system has glitches in it making my job more difficult to work around the issues ie; there is still not a fix in Alora for the same billing code, same date with different shifts to populate on a single line item on the claim. This causes the claim when submitted electronically to see the second line item as a duplicate entry and does not pay causing me to change it in the other online system. This can be time consuming if there are a lot of entries and a lot of claims in this situation.

Recommendations

Your software needs to integrate employee times so different shifts show on the same line item in the claim.

 

from CareCo Medical
Specialty: Home Health Care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Alora is non-interactive

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

Likes Least

The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

Recommendations

Keep Looking! There are much better programs out there as we have discovered for ourselves for approximately what we are paying.

 

from Cura Care Corp.
Specialty: Home Health Care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I inherited this product and have had to teach myself how to use it.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use for field staff.
When a problem does arise, customer service is prompt in resolving it.

Likes Least

I had to make a manual for my staff as the product manual and help sections provided were insufficient.

Recommendations

It needs to work easily for your field staff. Review the provided manuals.

 

from Elder's Journey
Specialty: Home Health Care
Number of employees: 101+ employees Employees number: 101+ employees

It get's the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The service personnel respond very quickly to queries. The software is easy to understand from a nurse's perspective in filling out OASIS and nursing documents. At the administration level, it's a little harder to understand, but the staff is always willing to assist.

Likes Least

The product could have a much more robust error-checking system or verifying system. The text that builds the 485 from the OASIS documents has errors. This reviewer knows of programs that have more robust error and data scrubbers.

Recommendations

Give it a 2-week trial. Ask a lot of questions based on your needs.

 

from Life Star Home Care
Specialty: Home Health Care
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Awesome Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

They have very good customer service, and the software decreases double entry of some of the other programs. It takes very little time to learn to be able to navigate through it. All the information on our client as well as staff members is right there at my fingertips, I do not need to thumb through charts anymore! Keeps track of license due dates, as well as recert., and supervisory visits.

Likes Least

N/A I haven't found anything I don't like. Once I got familiar with the product, I was off.

Recommendations

Research and explore all software I was convinced Healthcare Synergy was the best, Alora beat them out in more than one way!

 

from Ivory Home Health Services, Inc.
Specialty: Home Health Care
Number of employees: Single employee Employees number: Single employee

Alora Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's a user-friendly, all-inclusive home health solution.

Likes Least

The software does not have Medicare claim transmission.

Recommendations

If possible, include a Medicare claim transmission system at an affordable price for new home health agencies so they don’t have to pay other vendors for Medicare billing.

 

from Haven Home Care
Specialty: Home Health Care
Number of employees: Single employee Employees number: Single employee

Stellar Representative Support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Our rep has been instrumental in helping us navigate our software transition issues and changes in billing code rates set by individual payers. She has been timely with her responses and consistently provides us with solutions to our problems. She is a excellent representative for Alora!

Likes Least

I dislike the lack of communication between the software engineers in my business. I am constantly having to check on the progress of a project I am currently working with a software engineer on. This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.

Recommendations

Ensure that it will meet your needs start to finish and that your data can transfer smoothly into the platform.

 

from Home Health Connection
Specialty: Home Health Care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Alora Home Health

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They have great customer support! The software is very user-friendly.

Likes Least

The reports are not always as functional as we need them to be.

Recommendations

Make sure that the software is meeting your needs, and evaluate the support you get from them.

 

from Hat's Home Health
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

Greatest support team!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use and that I can click right into DDE. The support team is always helpful, and they all have superior knowledge of the system and have great attitudes!

Likes Least

I wish Medicare eligibility showed if the episode is early or late, if there is an MSP and any listed episodes with another agency.



Recommendations

Be patient and learn the system.

 

from Camillians Home Health Services
Specialty: Home Health Care
Number of employees: 11 to 15 employees Employees number: 11 to 15 employees

Alora delivers what we need.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's a super friendly product with excellent vendor support.

Likes Least

They need to support Mac for export and improve some of their functionalities, like the dashboard...

Recommendations

Use real people to do their training and not Webcast.

 

from Hilltop Home Care
Specialty: Home Health Care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Good bang for the buck

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They have very good customer service, and the software decreases double entry of some of the other programs. It takes very little time to learn to be able to navigate through it.

Likes Least

Posting takebacks for negative receivables can be difficult.

Recommendations

Check how the software populates information so you don't have to re-enter the same information

 

from From The Heart Home Health Care
Specialty: Home Health Care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

We love it

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of the use of the system.

Likes Least

Allergies are not up to date. There are multiple missing medications.

Recommendations

Compare how much service help is available with any software.

 
 
Write a Review