Alora Home Health Software


 

For home health agencies of all sizes looking to increase operational efficiency and staff productivity, Alora Healthcare Systems combines all of the functions of a successful business into a single solution. From billing to scheduling, HR functions to point of care, the solution was designed to be extremely user-friendly. Its design requires a minimum of training and can be configured and set up in a few hours.

Designed specifically for home care, Alora Healthcare Systems offers both on-premise and web-based deployment. The web-based option allows users to access the solution from a PC, tablet, iPad or smartphone. The onsite installation gives users the ability to access the software offline while at the patient's home and then sync this data with the main office later.

Alora provides several features such as generating 485s and 487s and tracking those 485s that are due for re-certification. The scheduling feature allows users to schedule and track visits. There's a recurrence option to create multiple visits from one entry and completed visits automatically flow into billing and payroll. There are also optional OASIS, point of care clinical documents and paperless records features, offering a complete software solution for growing home health agencies.

The Alora billing module generates both the electronic claim files and the UB-04 and CMS-1500 paper claim forms. It can also generate Private Pay invoices and posts charges to A/R during this claim generation. It comes with a full list of ICD9 codes with new codes added through regular software updates.

 

Alora Home Health - Scheduler
 
  • Alora Home Health - Scheduler
    Scheduler
  • Alora Home Health - Patient demographics
    Patient demographics
  • Alora Home Health - OASIS
    OASIS
  • Alora Home Health - Aide plan of care
    Aide plan of care
  • Alora Home Health - Employee
    Employee
  • Alora Home Health - Employee credentials and expiration dates tracking
    Employee credentials and expiration dates tracking
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS

62 Reviews of Alora Home Health

Showing 1-20 of 62

 

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Robbie from Home Health Services
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

New to Alora 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Alora has great training for our company. It does take time to get everyone one on board. Once the confusion is over everything runs great.

Pros

How easy Alora is to use. All clients charts are easy to read or find something in the chart. I like how you can give each person as much or as little access to Alora.

Cons

A few customer Support members are not trained as well as others. When I get that person I'll hang up and call back, to get another team member.
Don't like it take 4 hrs to get old logs due to if an attorney needs the ppr work that's to long.

 
 

Hervin from Marianas Health, LLC
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Alora Home Health Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It doesn't have have the capability to generate report for QAPI, OBQM, etc.

Pros

Comes with Classic and Plus. I like the how the calendar and scheduling system was designed. Plus version is web-based.

Cons

Alora Plus often not syncing with Alora Classic. Few QA Features especially not being able to generate reports on gender, ethnicity, or group according to DX.

 
 

Abraham from Rishavena Home Health Care Agency, Inc.
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Alora is a comprehensive, user-friendly platform with a team of dedicated professionals to offer remote support and software training.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, dedicated customer service staff to assist with issues, a lot of useful features constantly being added

Cons

Very few cons if any at all. Looking for more thorough and user-friendly billing options to edit/tweak claims, e.g. editable list of bill types, more clearly defined electronic claim/payer editing

 
 

Kristi from Love's Home Health Care
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Company Through and Through

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I just want to say after all of the demos and conversing back and forth with other software companies before making my final decision, I must say it was all worth it, when you know you made the right decision. Alora has proved themselves to be not only the company that I chose to put all of my agencies documents in their hands but also a company that I can depend on. They are available late hours which is very important for us in the Pacific timezone. The support staff is awesome and very knowledgeable of the software. Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so. Thank you guys.

Pros

Availability, assessable, web-based, scanning capability, and easy to use

Cons

The only thing I don't like is that you can't view the scanned documents from the Alora Plus (web-base) but you can view it from Classic (desk version). I was able to voice this concern with the owner (whom is not hard to get a hold of (another plus)).

 
 

Angel from Angels Home Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Director of Business Development and Clinical Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We recently decided to go with Alora and so far it's impressive. I would say it is very user-friendly and offers so much more than others. We spent several months looking for several software companies and all options and Alora was among the top that was a complete system. One other company that is very well known actually had fewer features and way more money. For homecare, this is by far the best choice.

Pros

The set-up and support to get started are extremely easy and fairly short process. User-friendly for the staff of all levels. Great for billing, payroll, and scheduling.

Cons

A little slow and not as well established with hospitals, doctors office, and discharge planners. It would be nice to have an interface with EPIC, PCC, and others or be familiar to those that use those systems.

Advice to Others

Look at others, obtain demos, ask a lot of questions about billing scrubbers, multiple payers, set-up and training process before you decide. I am confident you will find Alora best for your needs and better than most.

 
 

Kati from Med1Care
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Best and most simple software I've ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used a lot of homecare software systems. Nothing compares to the ease and simplicity of this software. Every clinician loves the fact it is simple and fast to use and doesn't cause a lot of extra time to chart. We will use Alora forever!

Pros

Simple charting, tracking reports and makes every clinician happy. A Happy staff makes everything flow perfectly. When things flow patients are taken care of and happy too!
Customer service for Alora is top notch. When I need something or anyone needs anything we get immediate service without substantial hold times or call backs.

Cons

None

Advice to Others

You cannot go wrong with this system.

 
 

Graciela from Tendra Home Health, Inc
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Alora Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is very easy to use. It is not complicated.
Anyone can use all aspects of this system, unlike another system where you have to find a computer savvy user.

Pros

It has the ability to copy and paste information from one place to another that is used frequently.
You can add and customized information that is used frequently

Cons

None

Advice to Others

Try the product, and will love it

 
 

Shannan from Supportive Learning Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Alora

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Alora is an amazing software. The training was slow and at a pace that was easy to adapt to.

Pros

the options for all the various types of home health care

Cons

no mileage tracker

Advice to Others

Recommend this software

 
 

brenda from ICA
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Alora home care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use but would like more drop down boxes and carryover.

Pros

user friendly

Cons

needs more carryovers from last visit note

Advice to Others

good for small practices

 
 

chris from lifestouch home health
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

good job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is central to our ability to conduct our mission. We actually have become way more productive with the help of this product. The support staff have always been very helpful even if they needed to spend a lot of time to help us understand and correct a issue.

 
 

Amberlynn from Nurse Registry
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Alora is easy to use and navigate through. It keeps everything organized in one place which makes my searches more efficient.

Pros

It is easy to learn and get used to.

Cons

Sometimes Alora will be slow.

Advice to Others

I highly recommend this software.

 
 

Mama from Right Care Home Healthcare
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I started using Alora Software little over a year, I am very satisfied with the software because is user friendly. Alora customer services is great. All my software issues are handled in a timely manner by Alora staffs which is very important to me as agency administrator. I highly recommend Alora to other home care agencies.

 
 

Judy from Family Home Health
Specialty: Home Health Care

September 2016

September 2016

An Example of Going Beyond

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

With the screens that I work with daily (not on the clinical side), I like the ease of having almost all the options on the admission screen to where I can go from one screen to the next and still be within the patient's file. I have the ability to write emails within the software and create a separate folder within the mail to store those. I like it when Alora "predicts" or anticipates my date range, etc., does spell ck (wish all screens had that), F5 capability (again wish more screens had that), bringing over data from previous admission on a re-admit (still bug on med profile being addressed/rolled out), and of course....last but not least the customer service is so helpful.

Likes Least

The lag time in enhancements, the process of how enhancements & possible bugs are fixed based on how many customers have expressed concern over that same issue, & lack of flexibility within some screens. See some of the items mentioned in the first question.

Recommendations

Since this is my only experience with this type of software, see how flexible in movement around to other screens is, predictable, i.e., ICD-10 codes, etc. Speed of system when using the Classic vs the newer web based system (we are still on Classic); how the company handles customer service with bugs, suggestions, rolling out found issues to current customers to be watchful of until the issues are fixed are a few I'd be evaluating software on.

 
 

Dennis from Agape Christian Home Health Care
Specialty: Home Health Care

September 2016

September 2016

The best folks to work with work at ALORA

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

They listen and they are helpful. Each person that I have talked to has a desire to help me through whatever the issue is

Likes Least

Can't think of any negatives and we have been using the software for years.

Recommendations

Ask if the software vendor is willing to work with you on your specific needs

 
 

Nita from SCCH Home Health
Specialty: Home Health Care

September 2016

September 2016

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use. If I have question or need help with a issue can contact Rachel and if she can't help me at that time she can give me a time she will be available to call and settle my issue. Very good customer service.
Thank you

Likes Least

All orders, visit notes ect. needs to have patient ID number on every page. With CMS requesting ADR's and I'm mailing copies of episode to them, I find myself having to manually add the patient ID number to these pages which can be very time consuming.

Recommendations

System flows together from entering new patient to visit notes from clinicians.

 
 

Kim from Moore Home Health Care, Inc
Specialty: Home Health Care

September 2016

September 2016

Fantastic Home Health Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Our agency has worked with 3 other home health software companies and Alora best meets the needs of our intermediate sized agency. The sales department was wonderful as well as technical support. We are treated as if our business matters!

Likes Least

On the rare occasion that the software is not available during business hours it can be challenging. However, the downtime is minimal.

Recommendations

Take a look at the software and you will love it! It is easy to use and comes at a great value!

 
 

evelyn from MArianas HEalth services, Inc
Specialty: Home Health Care

September 2016

September 2016

Alora Classic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The Alora Classic is so friendly user, easy to navigate and have a good customer support

Likes Least

When we moved to Remote Desktop, it is so slow and the printing takes some time

Recommendations

I really want to see some new guidelines and updates from CMS in their Announcement portion. That will help us to be aware of something new from Medicare

 
 

Garrett from Surgical Home Health Specialists, Inc
Specialty: Home Health Care

September 2016

September 2016

One of the first ones I looked at for review. Goodproduct

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Ease of use, which is important for clinicians in the field

Likes Least

price, needs to be priced lower for start-ups Start-ups dont have a lot of cashlying around

Recommendations

Look at a large number and try to get the sample trial

 
 

Kristi from LLC
Specialty: Home Health Care

September 2016

September 2016

A Perfect Fit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I love that the software offers everything our company needs to run efficiently. The software is easy to use and covers every aspect of the day to day operations. I also love that the vendor is always available when I need them.

Likes Least

I wish it offered a Payroll program, then I could have a all in one software for the business. However they do offer tabs on keeping up with pay rate and differential pay rates, which is a big help. All in all I am glad I chose Alora.

Recommendations

Practice makes perfect. I go through the tabs often to familiarize myself with the software and if I have a question, I don't hesitate to call.

 
 

Christy from Supreme Touch Home Health Services
Specialty: Home Health Care

April 2016

April 2016

Alora is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very user friendly and it is easy to train others on it.

Likes Least

Sometimes it can take awhile to hear back from customer support

Recommendations

Pinpoint what is most important to you in a software and start with reviewing those items

 
 
 
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