Arrow Solutions offers comprehensive scheduling, billing, case management, reporting, payroll interface and human resources for non-medical home care agencies.
With Arrow Solutions, private duty agencies simply become more efficient. By automating tasks, agencies can increase coordinator caseloads and improve workflow. The system can be deployed both on-premise or in the cloud and also offers integrated time & attendance telephony and GPS verification features.
Users have immediate access to complete client information, including emergency contact details, a full admission and discharge history, referral sources and clinical documentation tracking. We really like the strong HR functions; in addition to absences and multiple pay rates, agencies can also track working preferences, violations, compliance status and in-services.
The billing and scheduling functions are also robust, with HIPAA compliant electronic billing and multiple billing rates included in the solution, as well as an unlimited schedule history and conflict management.
Arrow Solutions is also known for top-notch customer support, as well as deep experience in Medicaid, private pay, insurance and contract billing. With more than 10 years devoted to the non-medical home care industry, they should definitely be considered by any growing agency.
Lisa from Ageless Home Health Care
Date: January 2012
Arrow Solution Home Care System is the software product that I use for my home care company. Their training style is one on one with staff members. The training staff is competent, patient, knowledgeable and focused on the exact needs of our organization. I have utilized other software products in the past and found that Arrow Solution is the most user-friendly, efficient, uncomplicated and cost effective.
Customer support works right along with our staff to assure exactness of customer requirements, needs, and satisfaction. They are always well informed, pleasant, cooperative and professional with our staff. The upper management style within Arrow Solution is hands on with excellent communication styles and ethics. Their understanding of running a business with relation to cost, operations, and challenges is priceless. In my dealing with other software products, I am most satisfied and at ease with Arrow Solution Home Care System.