CareSmartz360 is an integrated web-based solution designed to help manage private duty agencies. Included in the suite are point of care, billing, scheduling, accounting, HR, CRM, telephony, and more; the system can accommodate multiple locations and franchises within a single platform.
The scheduling module offers multiple calendar views, drag and drop functionality, and caregiver suggestions based on the needs of the client and the caregiver abilities. The telephony application automatically calculates hours worked, tracks mileage and expenses, and sends alerts if caregivers don’t show up on time.
The mobile app includes calendars and schedules, details on caregivers and clients, service plans, and other features; it is role-based and permission-based, and customized push notifications can be configured. Integrated email and SMS allow agencies to communicate with caregivers.
The straightforward monthly pricing includes free basic set-up and implementation; professional services are also available for agencies that are interested in extensive customization or large data migration.