HomeTrak is a hosted, cloud based extremely user-friendly, powerful software solution designed to help support the needs of private duty agencies of any size, from small startups looking to build their client base to seasoned home care agencies looking to streamline and optimize scheduling and business management operations.
With more than 11 years in the home care industry and over 1200 in North America, HomeTrak has become an industry leader for private duty organizations. HomeTrak Companion offers everything necessary for a successful home care business: powerful scheduling, a built-in CRM and telephony time keeping system, as well as seamless integration with existing systems like accounting.
At the core of the solution is its flexible scheduling system. HomeTrak Companion recognizes the importance of simply getting the right caregiver to the right place at the right time. By allowing users to create detailed profiles, agencies can quickly match caregivers and clients based on skills, compatibility and more, leading to increased client satisfaction.
The software's telephony option eliminates time sheets and time-consuming payroll data entry by letting caregivers clock in and out using an 800 number, while the built-in CRM and reporting tools offer businesses complete visibility into office management operations.
HomeTrak Companion integrates with a variety of business applications that you may already have in place: payroll, billing, mapping and more. The software's new Drop box interface lets caregivers access scheduling and contact information from their mobile device.
HomeTrak Companion is a scalable, affordable solution for private duty and Medicaid agencies of all sizes.
We are a small home care agency specializing in TBI and SCI patients. We have been using HomeTrak since 2009 and have been very impressed. They continue to come out with fantastic upgrades and improvements that have been beneficial, and help make the program run better and better each time. Support is excellent, always returning calls in a timely manner. The program is easy to learn and is very user-friendly.
HomeTrak has streamlined our scheduling, payroll, and billing and made the process so much easier. The only aspect we wish was more developed was the care plan area - it would be wonderful if we could do some more case management type activities within the program. It sounds like they are releasing some updates soon that may give us some more functionality in that area, though!