Alexandros Front Office by Sunsoft LTD is a scalable hotel management system for small to midsized businesses with multiple properties. The system contains features for every aspect of operating a hotel, from reservation and housekeeping management to point-of-sale functions.
Reservations can be made for individuals and groups, and packages can be added on during the booking process. Using the interactive room planner, reservations can also be dragged and dropped to select the optimal room. Guest information is categorized by traveler (individuals, children or additional guests per room) with different rates for each.
The housekeeping function keeps track of each room’s status and linen service history, as well as a list of housekeeping employees for communication. Maintenance functions also track room status, i.e. whether they’re being serviced or are available for bookings.
This system also includes accounting functionality with a list of payments, a night audit function and credit and debit card processing. Alexandros Front Office is an on-premise system that can interface with several other systems, such as online booking engines, a PBX system and a customer relationship management (CRM) system.