Base7booking.com Software


 

Base7booking.com is a virtual property management program designed by hoteliers for the hospitality industry. The system is accessible from any mobile device, allowing managers to run their properties without being stuck behind the front desk. The program is suitable for running a single property or multiple locations simultaneously.

Base7booking.com includes front office and property management tools alongside core accounting features, a central reservations module, an Online Booking Engine (Oboe), guest relationship management, and maintenance management tools.

Base7booking's real-time dashboard provides a snapshot of daily operations and check-in/check-outs. The smart calendar allows users to extend, split, and block rooms and register guests with a single click.

A booking engine is also included with every Base7booking account, helping businesses collect vital information from their guests and track their behavior, all while welcoming them online in their native languages.

 

 

Base7booking.com - Check-in
 
  • Base7booking.com - Check-in
    Check-in
  • Base7booking.com - Calendar
    Calendar
  • Base7booking.com - Smart Calendar
    Smart Calendar
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 8

62 Reviews of Base7booking.com

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Boris from Hotel Walliserhof Zermatt
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

AMAZING - Base7booking - JUST AMAZING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We got it - we use it - we keep it.

Base7booking - PERFECT!

We can work and use it everywhere. The cloud makes it so easy!

Source: Capterra
 

laurent from Hotel Tor SA
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Facile rapide et pratique

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Easy to use and easy to install
Very efficient for small business like ours (28 rooms)
you receive all needed information rapidly and reflect easily the situation

Pros

accessibility

Cons

you ca not choose how all your reports will be printed

Advice to Others

use it

Source: Capterra
 

Laetitia from Can Talaias
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

3 years of better organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I ve used the software for 3 years and am very happy with it, and if I don t use it to its full potencial, it s merely because of my lack of time and poor computer skills to look fully into it . Still it has improved the all organization a lot ...

Pros

Easy to use

Cons

a few issues remain unsolved even after a few calls and enquiries to customer support . A few issues also with the spanish billing system, not fitting the base 7 format perfectly ...

Source: Capterra
 

josanny from ocean Blue Hostel
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Easy and Use friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is very easy to use, i learned it 3 days, we totally recommend it!! The staff is very comfortable using it, and make check ins and check out to do it really fast.

Pros

easy to train other people with.

Cons

we have to use a separate cc system in order to charge cc.

Source: Capterra
 

Sandra from Darling Harbour Getaway
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great Job Base7Booking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

looked , looked and looked some more at all the different programmes available , tried a lot of demo sites , found base7booking, and that was the 1, I could not fault the service I received when I was just inquiry on the functions and cost to suit my small property. It ticked all the boxes,

Pros

the ease of moving around the different areas, the dashboard keeps me up with what is happening , able to add and change rates which change all my site without having to leave base7booking

Cons

not being able to add a last minute promotion to attract more direct traffic. wish it could automatically send emails at different stages of a guest stay , pre arrival arrival day prior to departure and review at finish .

Advice to Others

keep up with your support, it is such an important part of what makes this programme great. not sure if it is available , i will be following up, but to be able to have paypal linked for payments. otherwise great job.

Source: Capterra
 

Geir from Candia Hotel AE
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Full control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No overbookings. Integrated with our own web-site as well as booking.com and Expedia. Easy to work more people inside at different level. Must have.

Pros

Easy to see the bookings and make invoices.

Cons

Little bit difficult to set up the first time and make it all work together. Got good help from Base7.

Advice to Others

Remember that you also need another plattform like Cubilis.

Source: Capterra
 

Bruno from Hotel Kernen
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Professional, easy, user friendly, good service and support,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had a much more difficult programm before. Base7 is easy to handle. Recruting new staff is no problem. If there is a problem, the support people are available within very short time.

Pros

Security, flexibility, no fix point at front desk. We can use it at any place with any kind of pc. Good people with even better ideas.

Cons

Internet can be slow.

Advice to Others

Get it!

Source: Capterra
 

Laurent from Hôtel Restaurant Cave Bel-Air
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Excellent solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The staff is competent, the solution very good, well thought by hotel professionals. Debugging takes some time though as some basic functions are still broken. But with the new version coming soon we hope they'll be adressed. If you are looking for a frontend solution but are afraid that your staff won't understand it, take Base7Booking! The solution is powerfull but very easy to get ahold of

Pros

Ease of use, clarity, reliability, integrated to almost every other channels through Cubilis (Beware, payant!)

Cons

Some basic features broken, such as downward price counting and other small things

Source: Capterra
 

Amelie from Hotel les deux magots
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Hotel Les Deux Magots à la Roche Bernard work with Base7booking, Morbihan 56130 - 0299906813

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Base7booking allows us to optimize our availability , we are about to do to overbooking and we sell the last room on all systems , up to the last minute

Source: Capterra
 

Frederic from Hine Adon Fribourg
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great features and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Base7Booking from the beginning. It's been a great help for us so far. And we cannot imagine using an other software.

Pros

The SGUMUL is really user-friendly, so easy to use that anyone can handle in a really short time.

Cons

The development of new features and functionnality takes time. And that's the only con we can say about it.

Advice to Others

Do not wait to start using it.

Source: Capterra
 

Catherin from Hotel du Marché
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Base7booking - easy and functionnal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using this software for now 3 years, all of out team really like it. It is easy to handle, and always improving.

Pros

A new employee will very quickly understand and be able to work with the software, it is realy maniable

Cons

So small things that have to be fixed

Advice to Others

I can recommend it to all hotel owners

Source: Capterra
 

Caroline from Casa Ortega
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Always with me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use,always very friendly and patient customer care! Everyday!! Ask any question:you ll get your answer immediately!!

Source: Capterra
 

Lysiane from Hôtel Le Grand Chalet
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great solution fur us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a 30 rooms hotel and this program fit us perfectly.

Pros

Easy to use and usable from anywhere

Cons

Some small promised improvements are still not done

Source: Capterra
 

Peter from HRM Hospitality

March 2016

March 2016

A good system with a few inconveniences

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The hotel management part is great; very easy to use and quite intuitive. This means that 80% of what you need to run a hotel is very well done.

There are two not insignificant inconveniences:
- the financial reporting is poor. Difficult to understand and not possible to produce simple, well formatted reports for most of the reporting requirements.
- the booking platform does not allow for the creation of offers. This means that the prices on the hotel site are nearly always more expensive than those on Booking,com or Expedia. Thus making it almost impossible to convince clients to reserve using the hotel site. "Book through our site and we will give you the reduction when we send the confirmation" - good luck!

Source: Capterra
 

Bart from Ter Streep

March 2016

March 2016

Very good

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Perfect system, easy to use for a hotel of +/- 40 rooms.
Good customer service.

Source: Capterra
 

Nadia from Hotel Engelberg

February 2016

February 2016

Flexible software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are juste at the beginning of using this software base 7. We are very happy with it. They are still many questions (staying without answer) we have the feeling "base7"Team is very busy. All the staff are very helpfull even if they are still learning the software.

The Software is good and quite easy to use. Very nice that you can look at your disponibility where ever you are and answer to your guests without doubt.

We are wishing to base 7 a lot of succes,
Family Infanger

Source: Capterra
 

Oliver from Homoki Lodge - Nature Quest resort

February 2016

February 2016

Great easy to use, just can recommend it.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

a great development, getting better and better

Source: Capterra
 

Anna from Le CoqChantant BnB and Boutique Hotel

February 2016

February 2016

We really like it! Easy to manage!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

At the beginning , it took us some time until we understood everything. Once we got used to it the program is very easy to manage .

Source: Capterra
 

Marina from Riad Kheirredine

February 2016

February 2016

User-friendly, Flexible and handy

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

A simple, easy to use system which you can take with you anywhere in the world. Fits perfectly for small and medium property and customer service is very helpful and very good supportive.

Source: Capterra
 

BARRAS from HOTELS GREEN & ROBINSON

February 2016

February 2016

Simple, pratique, intelligent

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Système simple mais très pratique. Gain de temps important.

Source: Capterra
 
 
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