MSI CloudPM is a full suite of hotel management applications including front office, housekeeping, maintenance management, and accounting. CRM, CRS, and revenue management solutions are available integrated through partners.
A tape chart view allows front desk and reservations teams to view pre-blocked reservations by room, while a rate-quoting feature lets them obtain rate estimates prior to booking. Users can also manage room blocks, rooming lists, and custom corporate, promotional, or group rates.
MSI CloudPM offers a cloud sync technology that keeps the system functional even when the Internet is down. An emergency offline mode allows the property management platform to function while data is backed up automatically either to a remote or onsite server. Training can be done remotely online or onsite, and a suite of online help tools is included at no additional charge. 24/7 chat and call support is available.