Easy InnKeeping Software


 

For hotels, condos, resorts and other short-term rentals, Easy InnKeeping provides a complete web-based software suite that manages everything from reservations to marketing to financials in one of the simplest systems on the market. Easy InnKeeping is ideal for property managers with as few as 1 unit, and up to 100, and includes industry-specific features like GDS Connectivity and seasonal rate support.

Easy InnKeeping is a comprehensive property management software with a fully integrated online booking engine. It provides a simple, attractive management solution that can be accessed from anywhere via any type of computer, tablet, or mobile device. With Flash and a great photo display, property managers can advertise amenities, room features and surrounding environment. Building maintenance and housekeeping can be tracked, and the Easy InnKeeping suite comes with a built-in sales and marketing tool for sending out bulk emails with promotions, seasonal specials and thank you's. There's also an optional credit card processing interface and GDS/ADS marketing.

The reporting tools in Easy InnKeeping are really broad and extremely customizable. Users can track guest history, run financials, report maintenance and upkeep and plan reservations in advance. All of this information can be exported to Excel for analysis. We also like the messaging center, which allows staff members to leave each other notes and reminders. The system itself has customized access levels, which allows every employee to use the program based on their level of security.

For buyers looking for a simple, efficient property management software with a fully integrated online booking engine, Easy InnKeeping is a flexible, affordable option.

 

Easy InnKeeping - Dashboard
 
  • Easy InnKeeping - Dashboard
    Dashboard
  • Easy InnKeeping - Calendar
    Calendar
  • Easy InnKeeping - Online booking engine
    Online booking engine
  • Easy InnKeeping - Online booking engine room selection
    Online booking engine room selection
  • Easy InnKeeping - Quick reservation
    Quick reservation
  • Easy InnKeeping - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

34 Reviews of Easy InnKeeping

Showing 1-20 of 34

 

Start your review of Easy InnKeeping

Click to start
http://www.softwareadvice.com/hotel-management/easy-innkeeping-review/

Sahidur from Distinct Inc
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very easy to access and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can check pretty much everything and status recode etc. Printable. It has also inventory control provisions.

Cons

Not really. But one thing I should really like say that in the of enter the guest information need to click at least 2 times . If it fixed it will be the best software in the market.

Source: Capterra
 

SAHIDUR from Distinct Inc

May 2017

May 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to operate, this is really very useful to run a hotel big or small, this software is printer friendly.

Source: Capterra
 

Shelli from Flip Flop Beach Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best Hospitality software I have ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Their customer service is amazing and always available! Product is so easy to learn and use. They listen to your needs and making adjustments to your needs.

Pros

Ease of use

Cons

NOTHING!

Advice to Others

Please dont change its perfect for my needs.

Source: Capterra
 

Shelli from Flip Flop Beach Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Awesome product and Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used this product for 7 years and it is amazing! Easy to use and service is unbelievable.. any time and day they will be there!

Pros

Everything!!

Cons

Nothing

Advice to Others

Must have best software I have ever used

Source: Capterra
 

Nikki from Ridgemark Golf Club & Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Gracesoft Service is on par with ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Easy Inn keeping system is easy to understand and use. The more I use the product, the more I learn about the functions. If ever a problem, the customer service team is always up for the challenge.

Pros

The ease of use and understanding

Cons

Some features are difficult to maneuver for the first time, but once you've done it a few times it sticks

Source: Capterra
 

Chris from Episcopal Church Center of Utah
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy Innkeeping Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work for a small 14-room hotel and we use Easy InnKeeping software. It's not exactly geared to our operation, but the GraceSoft staff have been very accommodating about adding enhancements to help lighten our load. Their help by chat is very, very good, with technicians who are committed to improving your experience and knowledge. I would recommend Easy InnKeeping for smaller hotel spaces.

Pros

Ease of use, adaptability to some of our more esoteric problems like two unrelated individuals in one room, each paying for his own accommodations.

Cons

The learning curve is pretty steep, but once you are experienced, the software is intuitive.

Advice to Others

Watch the YouTube instructional videos. They're extremely helpful.

Source: Capterra
 

Janine from The Morgan State House
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Easy Innkeeping - Gracesoft

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are very happy with this software. Easy to use and the view is easy to the eye. We have looked at other programs and they were cumbersome to use and not eye friendly. I would recommend this software.

Pros

Very easy to use

Cons

None that I can think of

Advice to Others

We had a few features that we wanted and Gracesoft was able to work with us to make the program work for us.

Source: Capterra
 

Eva from Ratna Ling Retreat Center
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Easy to Easy Inn Keep!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

No trouble at all with the initial use of this product. a few too many clicks sometimes but overall very user-friendly.

Pros

User- friendly.

Cons

Too many clicks.

Source: Capterra
 

Curtis from Beachcomber Cottages
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If I have issues they are always available! The mobile version is wonderful as well! I 100% recomend Easyinnkeeping!

Source: Capterra
 

Eva from Ratna Ling Retreat Center
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Easy to Keep Inn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am fairly new to this software but find it to be fairly intuitive and user friendly. There are some areas (the calendar function for instance) where it seems like a lot of extra clicking.

Pros

easy to use even with little training

Cons

the extra clicks. any changes made to a reservation have to be made one at a time with time for the change to load before making changes in other fields.

Source: Capterra
 

Todd from Leucadia Beach Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

General Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Been a good relationship with EZ Innkeeping. Support is good and responsive. Need to fix some elements of Direct Booking to make smoother for customer

Pros

Ease of use and mobility

Cons

Improve Direct connect issues to avoid overbookings. Also how multi day bookings get slotter into multiple rooms makes more work for customer and causes some confusion

Advice to Others

Add more Third Party companies to the Direct Booking

Source: Capterra
 

Stephen from Mirabelle Bed and Breakfast
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great reservation system for the Mirabelle Bed and Breakfast

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!

Pros

Ability to enter reservation via cell phones, iPads, etc. while away from our B and B

Cons

Capturing customer data into excel to perform analysis on my own ... but I have not discussed this
with customer service.

Advice to Others

We do not allow customers to see our availability ... the switch is off ... We did not know that we could do this until we had an indepth conversation with a sales person.

Source: Capterra
 

rhonda from lake michigan vacation rentals

November 2016

November 2016

Stress free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We went from doing all business off paper to turning over to easyinnkeeping which made my life stress free. There customer service is EXCELLENT and always available.

Source: Capterra
 

Sandra from Tres Palmas Inn and Villas
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Good for beginners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For people who are not computer savvy, this is a good program to start. The challenges: not being able to produce the reports that I need even if I customize it, since you cannot get all categories in the report. Sometimes follow-up have not been the best with the issues I had asked to be assisted.

Pros

User friendly

Cons

Not being able to produce the reports I need.

Source: Capterra
 

Paula from Oak Grove Manor B&B/Pine Grove Cottages
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great Software for Running Your Guest Lodging/Vacation Rental Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

Pros

Visual view of bookings across units by month.

Cons

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

Advice to Others

There is lots of flexibility here as we have proven my running very different properties in the same system.

Source: Capterra
 

Rich from Casa Sucre Boutique Hotel and Coffeehouse
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love Easy Innkeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and great customer support. I would reccommend Easy Inn Keeping to any one with a large or small hotel.

Pros

easy of use

Cons

no cons at the present time

Advice to Others

no

Source: Capterra
 

Nikki from Ridgemark Golf Club and Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Great support team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Benjamin is great and takes time to walk you through problems when they arise. The software has many features that make it easy to run lodging.

Pros

Many features including group and packaged reservations

Cons

Somethings require many steps to achieve the end goal

Advice to Others

Benjamin at customer support is excellent

Source: Capterra
 

Catherine from Leadville Hostel

November 2016

November 2016

Hostel review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

seems slow, especially adding multiple rooms (ie for groups). Other than that I haven't encountered any problems, support is great

Source: Capterra
 

Amy from Sun Burst Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Awesome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I moved this little inn from pencil and paper to having software. It has been a great experience getting everything online. The improvements that they continue to make keep making this more and more user friendly. I have recommended it several times and will continue to do so.

Pros

It is very user friendly.

Cons

Some of the changes that have been made were not made known to the users, so when we tried to make changes in a reservation it wouldn't allow it.

Source: Capterra
 

Eva from Ratna Ling Retreat Center
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Easy to Keep Up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have only recently started using Easy Inn Keeping but it is very user friendly and intuitive. Training is easy on this software.

Source: Capterra
 
 
Write a Review