Designed specifically for holiday rentals, i-Pro Software’s Holiday Booking Software is an online booking engine that helps property managers track leads and availability. Users can drive bookings directly through a custom-built website integrated with several payment providers, such as PayPal, SagePay or WorldPay.
This cloud-based system allows managers to access features such as a live availability calendar, a search function or outstanding balances in the system from any Internet-connected device. This software is modular, which means users can configure the system for their unique needs by choosing among lead management, booking management, CRM, marketing management, social media integration and more.
Clients who make a booking inquiry online or by phone can be tracked as they move toward a completed booking, and they can leave feedback or reviews following their stay.
Angie from Lets Unlimited
Employees number: 2-10 employees
Invoiced up front. Data migration promised did not work, a lot of our office time trying to help. 12 months later system not working, kept delaying, promising. The system was not developed or tested when sold to us! Deluded if they think this is fit for purpose.
Have worked with other software for our businesses and IPRO is beyond horrendous.
Avoided our questions, never delivered.
Sadly my rep still thinks it is a working system. Very damaging to our business!
nothing - never worked
migration, accounts, booking process, support, promises that are not delivered
Look at reviews, type in IPRO SOFTWARE as a lot of people are being caught. If only we had done this before signing up and paying 100% upfront
We have abandoned the software and they refused to refund at all stages despite it not working and being so delayed.
Vern from DreamBeaches Inc.
Employees number: 1 employee
We acquired a license of the I-Pro software in 2014 and went through a very bumpy introduction and painful learning process. Many functions were not easily to understand, some never worked, and some are still not available. The flexibility of the system has been oversold.
As each update created new problems and deleted paid for special additions, we asked I-Pro to freeze our version in order to avoid weeks of hassle to rebuild the software system.
The reliability of the software is very low, the software stops working for days until they find and fix the errors.
The price tag of the system is relatively low. The old saying, "you get , what you pay for" applies perfectly to I-Pro. We never ever would deal with the software and the supplier again. It cost us many extra hours, did not meet the sold features in several areas, and the frequent system crashes are counterproductive to any business.
The basic concept of content management (has big flaws)
Lack of reliability and system availability
Promised features do not work or not work as originally indicated
Limited selection on displaying values, using features, etc.
It might be possible to use I-Pro with one property (villa, condo), limited expectations, and located in the UK. Everybody else will have a hard time.
Jenny from Rental Retreats
Employees number: 2-10 employees
Since making the business decision to choose iPro Software we have felt supported by the team. They have helped us with their industry knowledge to make changes to the company which will improve our growth and revenue. From the start to where we are now with the implementation, we have been guided through each stage.
We love the design of the new website, we feel the new look is on brand and professional. The design process at iPro Software has saved us money and time. It has allowed us to have unique content which is search engine friendly.
As we learn more about the CRM booking management system to integrate with our website, we are surprised how much functionality there is. We anticipate a 50% reduction in booking administration, a reduction in the reliance on 3rd party sites and a more professional image. We are delighted to be working with the team at iPro, to achieve our company goals when setting on this project.
Jennifer from The London Agent
Signed up with them in July 2015 - big mistake. They misrepresented what they are able to offer and it has cost me thousands of pounds and hours wasted waiting for them to get their act together.
Two of the main reasons that I signed with them was:
1. They said they could connect directly to my current pms and import our properties, bookings, etc directly. Turns out not the entire truth. In February 2016 they were still trying to perfect this.
2. Paid them to set up a special VAT calculation on rent. Their sales person said it would take one day to do. They only started working on it in Jan 2016 and is still not complete. But they are currently telling prospective clients that they can in fact offer this. More lies.
The entire process of working with them has been terrible because no one person oversees your change over and set up. I constantly have to follow up, repeat myself to different people, generally chase them to get things done and at the same time pay them to "manage" the project.
They know that their performance on our change over has been shoddy; they know we are not going to proceed any further with them - after 9 months trying to get started why would we. I've given them the opportunity to give us a refund and we can go our separate ways - even though they mis-sold their product from the very beginning. They have chosen to ignore my suggestion - another poor business ethic and typical of their ineptitude.
Iain from Azure Holidays
We have been using I-Pro for over 3 years and it has been a fantastic product which has continued to improve over the years, offering online booking a fantastic lead management system which helps to convert more opportunities to bookings. We have integrated with a number of the available channels and can honestly say it has reduced our workload tremendously. Very happy indeed!