InnTender by Lodge Tools, Inc. is an affordable Web-based hotel management platform. With central reservations, GDS capabilities, guest relationship management and other comprehensive features integrated within the Front Office application, properties of any size can manage their operations from the ground up.
Along with multilingual capabilities, the system also offers a native mobile app so that housekeepers and maintenance staff can work from anywhere on-property.
Since this system is completely Web-based, properties can be managed anywhere in the world, from any Internet-connected device. The intuitive interface means that agents spend less time and effort trying to navigate through the system, and more time on guests. Current users of the system praise the night audit as easy to run, read, and balance. The dashboard is completely interactive, and features a touchscreen design.
This system is suitable to properties of any size, and it’s suitable for independent and boutique hotels, as well as limited service chains and property management companies. InnTender offers two unique pricing models, including an option with no start-up fee.
Hank from The Inn of Clanton
Specialty: Independent Hotel
Employees number: 11 to 20 employees
The company is responsive and lives up to its promises.
To this point I have had no negatives about which I might report.
I would recommend that those evaluating software like this make sure that they can actually use - and easily train others to use the software.
Tony from Super 6 Plus
Specialty: Independent Hotel
Employees number: 6 to 10 employees
It is difficult to name one thing because there are so many pluses. Having been exposed to nearly every possible property management program on the market over the past 10 years in the industry, I can say this is the best program with which I have worked. It has a simplicity that makes it very intuitive, while remaining comprehensive in terms of functionality. You'd be hard-pressed to find a more user-friendly product with this much depth.
There are no 'cons' with this program, because when one has arisen, it has been resolved quickly, and it is in this where you find InnTender's greatest strength: their service.
I highly recommend this software. From the fluid processes of front-desk operations (check-ins, check-outs, room tracking, etc) to the expansive database of property management reports, to the value added through its time management tools, to the excellence of their support staff, you'll simply find no superior product on the market today.
Roger from Data Center Solutions
Employees number: 2 to 5 employees
The screens are amazing. It's easy to use. The reports are incredible. The housekeeping and maintenance app is a great tool. The reservation widget will revolutionize the business. There are no more weeks of training before an employee can be sent to the front desk. It takes just minutes to train an employee.
They also have incredible customer service. The snap feature for highlighting any report, any screen that you have a question on is super cool!
Compared to other PMS Systems, I'm still evaluating and comparing.
If you're using other booking engines, you need to look at the Reservation Widget.