Maestro PMS Software


 

Maestro by NORTHWIND is a guest-centric property management system that includes more than 20 different modules, offering an end-to-end hospitality system. This solution is suitable for properties of most sizes, particularly midsized to large condominiums, timeshare properties, retreats, luxury resorts, conference centers, independent hotels, boutique hotels and multi-property groups.

This system provides a wide range of flexible, robust functionality and management controls. Because Maestro is platform and database independent, it will continually grow and adapt with new technologies; no matter how large a business grows, Maestro will continue to scale to support its needs.

The ResWave booking tool lowers costs and dependence on third-party engines. ResWav is a real-time booking engine that enables direct website room reservations, service and amenities add-ons, packages and activities. Guests can book all of this from their mobile devices, landing pages, emails and even Facebook.

As a cloud-based system, Maestro allows hospitality professionals to work from anywhere with Internet access. When paired with social media integration, properties can make use of these tools to boost interaction with guests and ultimately increase revenue.

 

Maestro PMS - Facebook integration
 
  • Maestro PMS - Facebook integration
    Facebook integration
  • Maestro PMS - Reservations
    Reservations
  • Maestro PMS - Online registration
    Online registration
  • Maestro PMS - iPad interface
    iPad interface
  • Maestro PMS - Multiple devices
    Multiple devices
  • Maestro PMS - Guest portal
    Guest portal
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

2 Reviews of Maestro PMS

Showing 1-2 of 2

 

from Double JJ Ranch
Specialty: Resort
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.

Likes Least

The only thing I like least about this product is that yes means no and the no means yes.

Recommendations

I am very satisfied with this software and I would recommend this to anyone!

 
 

from Double JJ Resort
Specialty: RV Park
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Customizable PMS on MSDOS platform easy on server resources

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The vendor Northwind is outstanding. Great support. Great sales team. They listen to customers and worked closely with our team to understand our software needs, IT resources, personnel, and our customers. Their attention to our needs helped their product stand out as the right fit for our resort. We purchased the highest level of support and they have gone above and beyond to deliver what we need.

Maestro has countless customized and customizable options. It has numerous modules for the different operations of a resort like ours.

Likes Least

Northwind is based in Canada, so we changed our phone plan to package calls to Maestro tech support.

Maestro has a basic GUI design. User interface has the outdated look, feel, and functionality of a text-based interface. Menu bar and menu lists are not intuitive and some lists are 20 items long making it hard to find menu items. Copy and paste only available in text entry boxes. Cumbersome, not intuitive. Although the data can be found, it can take 10-12 steps to locate it.

Recommendations

Recognizing Northwind is a small independent software company that is a stark contrast with mega-corporation Micros, which makes Opera PMS. While Opera PMS fits great in many hotels, the unique aspects of a resort like ours can all be handled in Maestro PMS from golf tee times, to horse trail rides, to all the different room types, privately owned home-owner association units in our rental pool, banquets event orders and invoices, maintenance tracking and billing, and so much more.

 
 
 
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