Smart Hotel offers a full-featured Hotel Property Management System suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges, and marinas. Front Office & Property Management and Catering & Event Management applications are both available on a standalone basis, or within a suite with offerings such as Central Reservations, Housekeeping, an Online Booking Engine, Guest Relationship Management, Maintenance Management, and Club Management.
Some of the many features this solution offers include reservations with built-in yield management, advanced deposits, confirmations, check-ins, registration cards, check-outs, guest folios, housekeeping, and maintenance. The Internet booking module is commission-free, and the third-party billing offers unlimited folios per reservation. Each module is fully-integrated – PMS, POS, BEOs, and CRM; this eliminates the need to duplicate information across multiple, disparate systems.
There are a couple key features we really like about this system. It integrates seamlessly with many popular accounting systems like QuickBooks and Sage, so it helps properties maintain strong fiscal control. The Point of Sale, great for both retail and table service, has touchscreen menus on non-proprietary hardware. And the custom reporting can support needs like transport manifests or meal plan reports.
We typically recommend this flexible solution to hoteliers with fifty or more rooms to manage. It has strong multi-property functionality that replicates guest profiles among properties so agents can welcome back a guest that has stayed at a sister property. Smart Hotel offers both on-premise and web-based deployment models. It’s a great option for properties that needs access to more complex functionality like packages combining meals and/or activities.