WINHMS

RATING:

4.8

(21)

About WINHMS

WINHMS is a property management solution for small, midsize and large hotels. It caters to a range of businesses including hotels, motels, resorts, clubs and spas. WINHMS key features include front office management, back office management, material management, human resources, a point of sale functionality, purchase management, inventory, payroll, banquet organization, maintenance, and custom interfaces. The front office system handles client reservations, queries, tariff details, discount schemes, group bookings and billing. It provides a tape chart that contains information about room availability and room allocation. The system also notes down details like guest complaints, suggestions, hotel comments and previous visit statistics. WINHMS point-of-sale pro...

WINHMS Pricing

Modular pricing. Contact Winsar Group for more details.

Starting price: 

A$1,000.00 one time

Free trial: 

Available

Free version: 

Not Available

Front office
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WINHMS Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for WINHMS

1 - 5 of 21 Reviews

khwaja

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best Software in Hospitalaity Industry

The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.

PROS

The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.

CONS

While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.

Reason for choosing WINHMS

the best software for hospitality.

Reasons for switching to WINHMS

not the proper support and parameter in software which required in.

Ahmed

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

A great PMS for both small and large hotels

We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company

PROS

easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.

CONS

Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.

Reason for choosing WINHMS

We have chosen this product because of the features that it has, the good financial reports and its friendly use as well as the latest technology applied to it. and its flexibility one it comes for integrating into other systems.

Sathish

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

Need some improvement of Support

Need to improve your service standards. Create SOP, use some software tool to follow up the complaints. Every customers are important. Since the current scenario you may loose your customers in future.

PROS

User Friendly software..................

CONS

Need to upgrade your product as per the customer requirements, also you have beat your competitors to prove your product in a best way.

Gokula

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best Hospitality Software

Best Hospitality Software, Better than any other software.

PROS

All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available

CONS

Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.

Reasons for switching to WINHMS

Yes I enjoyed the complete experience of it.

vikas

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2020

Very relevant and efficient software

Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.

PROS

Overall it is a great product with lot of option to modify. Prices are economical with world class quality.

CONS

It has all the reports which you want for audit and internal purpose. User friendly.

Reason for choosing WINHMS

I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product.