APS Software


 

APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management. APS combines their services in a streamlined format that can be scaled to various sized companies.

APS delivers flexible tools for managing core human resources (HR), payroll, time and attendance and absence management. Since APS uses a centralized database, once employee information is entered into the system, it is immediately available across all modules. By automating workflows, APS reduces time-consuming payroll tasks, eliminates paperwork and provides an electronic audit trail for all data changes. Their robust standard and customizable reporting tools allow HR professionals to focus on strategic activities. 

Employees and managers can access APS from any smartphone or tablet. ClockZonesTM is their mobile time clock that utilizes GPS tracking to control wherever employees clock in and out.

With additional features such as APS Hire for applicant tracking and onboarding, and online performance reviews, APS provides a unified solution from hire to retire.

APS has experience working with various system integrations through its Enterprise Integration Platform (EIP), which includes over 100 pre-built integrations that are supported by APS. Plus, APS has the ability to assist with virtually any integration need and can have these up and running in a relatively short timeframe.

APS is focused towards small to midsize organizations. They're suitable for restaurants, health care facilities, oil and gas and wholesale and supply companies, as well as churches and nonprofits. APS connects each client with a dedicated account manager who has worked with payroll previously.

 

APS - APS ACA Alerts
 
  • APS - APS ACA Alerts
    APS ACA Alerts
  • APS - APS Employee Self Service Console
    APS Employee Self Service Console
  • APS - APS HR Console
    APS HR Console
  • APS - APS HR Dashboard
    APS HR Dashboard
  • APS - APS Manager Self Service Console
    APS Manager Self Service Console
  • APS - Desktop, Smartphone, and Tablet Dashboards
    Desktop, Smartphone, and Tablet Dashboards
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

171 Reviews of APS

 

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Software Advice Reviews (48)
More Reviews (123)

Showing 1-20 of 48

Jennifer from Junee Brands
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great option. more user-friendly than ADP or Paychex in my experience. Very easy to set up new employees.

Pros

Very easy to use and great customer support when I have questions. They got us set up very quickly and made our timeline work.

 
 

Marcy from McCorkle Trucking Company LLC
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Definitely APS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer service is always available and very helpful. They are aware of potential needs for your company and make insightful suggestions to eliminate future problems.

Cons

As of this writing I have no negative thoughts about APS. As a first time user of a payroll company, I feel very comfortable using the software.

 
 

Phyllis from Watch Systems, LLC
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great support before and after training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the ease of the training as it is done in steps, which really helps you take it all in. I think the layout of the website could be a little more friendly as sometime you have to look around to find where data is located.

Pros

The ability to merge HR / Payroll / Insurance all into one system. They have a great training system.

Cons

There is no mobile app though you can log into their web site via mobile. The app would make it more friendly to use. At this time they can not import data from files to documents so that it is automatically populated, also the employee can only electronically sign the form but cannot add any information to the form.

 
 

Eric from Vergys LLC
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Small Consulting Company Pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best part of the APS tool is their attention to customer service. Any problems there is someone available to help. APS makes time reporting and payroll easier for us - that's all we need. Great value.

 
 

Tanya from Vergys, LLC
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great Choice For Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using APS for 2 years. It's easy to add employees, change their deductions and monitor their hours and PTO. Employees like the ease of a web-based timekeeping system. Customer service is always polite and very responsive.

Pros

Easy to use, changes update automatically. Web-based so employees at multiple sites can always access it to enter time or view paystubs. Customer service has been great.

Cons

Employees would like a little more access to update bank account information and deductions.

Advice to Others

Great value for a small company, it's easy to use and having an integrated payroll and time-keeping keeping system saves time and energy.

 
 

Angela from Mad Science
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

APS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing customer service, service representative was very informative and easy to work with. Program is very flexible for business with unique needs as well as the pricing for small businesses!!!

Pros

Very flexible and easy to work with

Cons

Doesn't include payroll

 
 

Anna from Elite Media Technologies, LLC
Specialty: Media

August 2016

August 2016

My experience with APS - Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I appreciate the quick replies to any of my questions

Likes Least

I spend way too much time going over everything with a fine tooth comb to be sure things are accurate. Still after many months, there are on-going issues with how things are set up etc. It defeats the purpose of "saving time, saving money" when I cannot count on things being correct. Many of the functions do not quite work how I would expect them to. I have had to go back to support multiple times on different issues and many of the same issues (the biggest frustration) to correct things. My customer support has gotten better but initially it was clear the person I was set up with never took the time to actually read my emails.

Recommendations

Do your homework. My other suggestion would be to get a company that is in your state and knows your state laws inside and out.

 
 

Anna from Elite Media Technologies, LLC
Specialty: Media

April 2016

April 2016

Why I like APS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use. At first (if this is new to you / your company like for me) it seems like a lot of information and a lot to learn. It is a lot of information but so very easy to navigate. Super user-friendly. Getting answers to questions is a cinch and multiple ways to get them. From the self help which truly is step by step, simple to understand or I can call, email or submit a request. I have done all of the above for the littlest of things and I always find or get my answer, almost immediately. Everyone on the "team" that I have had contact with has been great and always kind. The best part is having everything we need at hand from Payroll to HR and employee services.

Likes Least

What I liked least, though it was temporary was the "set-up" of services. There seemed to be "too many hands in the pot" so there were misunderstandings about what services we wanted or needed and I felt I was resubmitting documents repeatedly to different people or departments that didn't know they already had them.

Recommendations

Do your homework. I met with, researched, compared and evaluated many options and providers of the services we were looking for, which was everything. From the "big" guys to the "little" ones. Overall, we went with APS because not only did they come highly recommended but they also are very personal. It was important to me and for our small and growing business, to be able to have direct contact with someone and that would get to know us. We have our own team with APS and that is a huge plus. With that, we have all services, one platform that also allows us to empower our employees. Definitely the most bang for your buck. Great services and not overpriced.

 
 

Ronald from 82nd Street Academics
Specialty: Education

November 2015

November 2015

Filled with Features but Easy to Learn

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

1. The orientation is 4 half hour sessions. It's really that easy to get started.
2. Reduces labor hours in ACA report, EEO report, OSHA report, and Workers Comp audit
3. Staff Appraisals are easy to set up and its easy to look back at previous reports
4. Required docs have to be acknowledged for staff to continue having access. Staff who do not give direct deposit information automatically get free pay cards so compliance and check handling labor is saved

Likes Least

Especially in the early months, it would be nice to have a next button to go from one staff to the next sequentially. You have to back out, choose the employee list, and then choose the next employee. This is not serious enough to affect choice of program.

Recommendations

We have previously used Paychex and ADP. They have portals that were designed in the 90's and not intuitive. For large payroll that uses ADP daily, it's not that hard to learn. For small companies who don't use it daily and for training new payroll staff hires, the old companies are way behind the intuitive interface of APS.
There are dozens of choices and we examined 6 options before choosing APS

 
 

Jaime from New Orleans BioInnovation Center
Specialty: Consulting

June 2015

June 2015

Breath of Fresh Air for MAC Users!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software works on the Safari platform so I don't have to download other browsers. Although not completely intuitive, the software is easy to use and the customer service is excellent. I love how they assign one service rep for consistency but others are always available to help you if needed. I have used Automatic Data Processing (ADP) and Paychex, and hands down this is the best software we have found to manage our payroll. I would highly recommend this company to anyone.

Likes Least

Some of the features are not as adaptable to our needs as we would like, and some of the reporting capabilities are not intuitive, but again the customer service is far superior to that of any other company so it has really been a non-issue.

Recommendations

Customer service and ability to correct user errors efficiently is key. If you are looking for a software that will make payroll less stressful and will do everything it says it will, this is the one for you.

 
 

Abby from Hoelscher Equipment Solutions, LLC
Specialty: Other Services

June 2015

June 2015

Happy Customer!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is quick and easy to use and they are always very helpful!

Likes Least

There are several steps that aren't necessary for my business.

Recommendations

If you have any questions, just call, they are always willing to help!

 
 

Dedra from Lucid Medical Management, LLC
Specialty: Healthcare / Medical

June 2015

June 2015

Awesome service and software.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The transition from our own payroll process to APS was almost seamless and such a time saving process. Any minor problems were addressed and solved expediently by our assigned account representatives. I can't stress enough the amount of time and effort it has saved my company when processing payroll and when calling for support, I am so glad that we chose this company.

Likes Least

No issues with this product. The learning curve was very minimal.

Recommendations

I would highly recommend this service and software. We looked at several different payroll processing services, but this company was not only the best pricing but very easy to learn and utilize. Not only is this service is reasonably priced, but is time saving and very efficient. We couldn't ask for better service from this company, as previously with our other service, any problems (even small ones) involved a minimum of 3-6 hours of waiting on hold with the customer service group and some problems were never solved after months of waiting.

 
 

Stephen from PC-NET Consulting, LLC
Specialty: Consulting

June 2015

June 2015

APS is by far the BEST payroll service provider available.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Responsive, professional and have never had a problem

Likes Least

There is nothing I can think of that I like the least.

Recommendations

Keep in mind to review all aspects of the vendor including their technologies especially for time keeping and employee clock-in. APS has superior products for this.

 
 

Tanya from Vergys, LLC
Specialty: Consulting

June 2015

June 2015

Good Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We really like the integrated time keeping and payroll modules. We were using 2 separate services before and this has saved us huge amount of time. It also fairly easy to use and it looks really clean.

Likes Least

Sometimes it acts a little buggy. You'll need to refresh or log out and then log back in but not too often and the support staff is really nice and helpful. Some of the reports arentied to check date instead of real time so I can't get as accurate an a report as I would like but I'm still getting used to it.

Recommendations

It is a great price for an all-in-one system. It's easy to use and it looks very clean.

 
 

Lyric from Keller Williams First Choice
Specialty: Real Estate

June 2015

June 2015

Smooth Website

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love how the website is easy to navigate through. Everything is very simple to understand. Each category is easily labeled.

Likes Least

I always have liked this product, I have nothing negative to say!

Recommendations

I recommend using the help that is given. You can always call or instant message. When I instant message within 5 minutes I have received a response. It is a live person messaging you so they actually understand the question and answer it correctly. If I end up calling my calls are usually less than 3 minutes. They always give the best answer to my question.

 
 

Courtney from Bee Cave Dental
Specialty: Healthcare / Medical

June 2015

June 2015

APS Payroll- GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Ease of use and always someone available should any concerns arise.

Likes Least

Most everything is easy to use with the exception of running certain reports and unscheduled payroll runs. Maybe newer version corrected this?

Recommendations

I cannot currently think of any recommendations that I have.

 
 

Holly from Partners Financial Services
Specialty: Other Services

June 2015

June 2015

Great product for combining time card management and payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The conversion process was seamless and we were under a time crunch. APS staff are very helpful; any questions were answered quickly and completely.

Likes Least

Nothing! From the conversion to day-to-day use it has been great.

Recommendations

Consider how much time front line managers spend reviewing and approving time cards; APS makes it easy! Processing payroll is a breeze! Having all employee information in one place is a huge time saver.

 
 

Julie from Alliance Auto Auction
Specialty: Other

June 2015

June 2015

Used for 4 months

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ability to use the data and build specific reports.

Likes Least

A few things are a little difficult to use but not many. Examples - pay raises that fall in the middle of the pay cycle, adding new pay accounts (just need to remember to add the department groups) and importing to QuickBooks.

Recommendations

Give it some time. It gets easier the more you use it.

 
 

Susan from Whispering Pines Sportswear
Specialty: Manufacturing

June 2015

June 2015

APS OnLine Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy implementation/transition from current payroll service. Representatives have been professional and informative during training and throughout the process. Cost of services is very competitive with other quotes we received. We begin live payroll end of June 2015.

Likes Least

I have no complaints with the software or vendor. Pleasure to work with thus far and very intuitive software.

Recommendations

APS has been at the top of our list of payroll companies viewed recently for our payroll conversion. Excellent option for cloud based payroll services.

 
 

Jeanna from Eagan Insurance Agency
Specialty: Insurance

June 2015

June 2015

APS is great for your Payroll/HR needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

APS has made our Payroll/HR processing a lot smoother...a real timesaver. The staff are extremely helpful with implementation and all of our needs and questions.

Likes Least

Updating some information in the system was slow at times but I have seen an increase in speed lately.

Recommendations

After researching several companies, APS was the best company to fit our Payroll/HR needs.

 
 
 
Showing 1-20 of 123

Scott from Partners Financial Services, Inc.

December 2016

December 2016

APS review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have not yet had any problems with the APS program. I'm fairly new to it but appears user-friendly and has been easy to manipulate to adjust the clock in/out times when the employees need their time adjusted.

Source: Capterra
 

Michelle from Montgomery United Methodist Church

November 2016

November 2016

Time clock needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mobile interface has a few glitches. You can't stay logged in or it locks up. Saving to home screen also locks up the program.

Source: Capterra
 

Tini from George's Grill
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Superior Value, Superior Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, easy to learn and the people who service the accounts are always friendly and able to help if there is a problem.

Pros

Easy to navigate

Cons

Would like some forms that could be built with a little more ease

Source: Capterra
 

Jordan from Zip beverage

November 2016

November 2016

Easy to use and very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since switching to APS it has helped save our process a lot of time. Employees are more willing to clock in and out now rather than report missing punches. I highly recommend APS!!!

Source: Capterra
 

Jay from Sombrero's LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Keep up the good work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using your service for a long time , any time we had an issue your customer service was very good and always helpful keep up the good work

Pros

User friendly

Cons

None I can think of

Advice to Others

No

Source: Capterra
 

Jane from Zip Beverage

November 2016

November 2016

Value and Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

APS keeps the application very clean and easy to navigate from changing information to looking at your benefits. Simple and clean!

Source: Capterra
 

Jackie from Zip Beverage

November 2016

November 2016

Good but could use some improvement

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The mobile website could use some work. I would like to stay logged in, but whenever I do the screen stays blank. I would actually really like to have an app to log in and use my tough ID as my password. I do like the time card set up, that part of the website is nice. I also like how the scheduled time off shows up on my home screen. The accrual balance for my vacation is confusing though. I would like the accrual to show up on the first of the month, since we are supposed to get them on the first of the month, not in the middle of the month.

Source: Capterra
 

Melody from Zip Beverage

November 2016

November 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The application and the web version are both easy to use and easy to access from my phone. Thanks for a great product.

Source: Capterra
 

Michael from Total System Services, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Goodbye ADP, hello APS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent onboarding & customer service, walked us through the transition, we love it so far! The account reps. have been very easy to deal with and very responsive.

Source: Capterra
 

Sandy from Christian Brothers School

October 2016

October 2016

Awesome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love using APS. It is very user friendly. The support staff is very helpful as well. It didn't take me long to learn how to use the software. I have only had a few problems here & there and the staff was always able to help me. They are awesome.

Source: Capterra
 

willie from willie.a.white

October 2016

October 2016

Willie White 25687

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome customer service the website could be better it's to hard to navigate it's to confusing and has to be refreshed to much

Source: Capterra
 

Teresa from Safari Quest
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Safari Quest - A user for 6 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used this software for 6 years. It is easy to maneuver through choices. Customer support has helped IMMEDIATELY when I had to call in. You are directed to your rep or someone right away. Have been approached by others to change. If it's not broken, don't fix it!!

Source: Capterra
 

Daniel from Cafe Venture Company
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The onboarding and sales was first class. Training average and the ongoing week to support is below average.

Pros

Freatures

Cons

Ease and support to use

Advice to Others

Have more service minded people for the ongoing account support.

Source: Capterra
 

Angie from North Louisiana Economic Partnership
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Part of the Team for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small non-profit organization and cannot afford to have HR and payroll staff so I wear those hats as well as many others. Having APS manage our payroll system has helped us tremendously and makes me less worried we are missing something.

Pros

It does an important job for us.

Cons

It takes a few times using it to understand where to find what I am looking for.

Source: Capterra
 

Valerie from Pediatric Care of Rockville

October 2016

October 2016

APS Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I find the reporting features difficult to use, but I am new to APS and have had no training yet. Setting up employees and payroll items, and making changes to them, is fairly easy and intuitive.

Source: Capterra
 

michael from Keller Williams Realty, NWLA

October 2016

October 2016

Great payroll company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great company to work with always ready and willing to help. They will remind you about getting payroll done and help you if you have any questions.

Source: Capterra
 

Jonathan from Gordon, Inc.

October 2016

October 2016

I highly recommend APS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used APS for over 3 years and I highly recommend their services. By switching to APS, we were able to streamline our entire payroll process.

Source: Capterra
 

Damon from Family Support Network
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Full of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having the option to create customized reports has really been helpful and we couldn't ask for better customer support. The few times we have had issues, the team at APS has always been quick to help us resolve them.

Pros

The customizable reports and vast array of features.

Cons

It isn't always intuitive which tab will have the option I'm looking for. For example, it took me a while to find "setup benefits" because it is under Admin.

Source: Capterra
 

Ben from Mellow Mushroom

October 2016

October 2016

APS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have worked with several different payroll companies in the past and were always looking for something that was less complicated. APS works great. The site and lay out is simple to use and easy to navigate. Being able to direct import our payroll information and review it makes completing payroll simple and less time consuming. We still have all of the other information and reports provided from other companies, but with out the head ache.

Source: Capterra
 

Wayland from AnyTable, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great Partners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the sales process through contract to go live the team was nothing but professional and engaging. We have formed a great partnership with the team.

Pros

Breadth of functionality, ease of use

Cons

Having a QBO interface is available. It would be great if it could be automated as a result of the completion of the payroll run instead of having to push / pull it after completion.

Source: Capterra