BambooHR Software


 

BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee lifecycle.

BambooHR provides HR process automation tools that are accessible in several languages and multiple currencies. The platform allows HR professionals and managers to track organizational data such as employee turnover and retention.

BambooHR also provides customization services, multiple administrator seats, user support and the ability to maintain inactive employees. Administrators can provide access to all employees or limit access to only those in the company that need it.

Pricing is subscription-based depending on the number of employees plus a one-time implementation fee.

 

BambooHR - Employee payroll data
 
  • BambooHR - Employee payroll data
    Employee payroll data
  • BambooHR - Dashboard
    Dashboard
  • BambooHR - Payroll overview
    Payroll overview
  • BambooHR - Mobile app
    Mobile app
  • BambooHR - Home page
    Home page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

254 Reviews of BambooHR

 

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Software Advice Reviews (191)
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Showing 1-20 of 191

Patch from Work-patch
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

ot better than and Excel spreadsheet.

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Customer Support

Value for Money

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In an Excel spreadsheet one can move/archive candidates who are no longer in the running. This is not possible with the BambooHR. In other words, with BambooHR you're forced to keep EVERY APPLICANT who applies. This means that as your pipeline grows so does the time it takes to move around. Once the role contains several hundred applicants you must slog through multiple pages (10+ ?) of information that's only slowing you down. As we veterans know, time is money and efficiency is the key to success.

Pros

Easy UI (user interface). Inexpensive. Quick password changing/finding tool. Rating stars 1-5 is good. Can sort by date, stars, status, name, etc. Quick link to Linkedin profile (an absolute must), allows companies to write their own email templates. Works much like

Cons

Limited. Can't move candidates to another role (Change from Project Manager to Project Analyst, for example). Can't archive: don't want to see all those folks who don't even meet the minimum qualifications for the role. Company is NOT open to adding or updating features. We wrote to them and got a canned answer back from the engineering team via our customer service rep. A company that doesn't take advice from its users isn't going to make it in this highly competitive industry for very long.

 
 

Sam from Femasys
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

BambooHR Review

Ease-of-use

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I like the simplicity yet with adequate features that a small company would need.

Pros

Simplicity
Domestic customer support team

Cons

limited customization

 
 

Sarah from Egen Solutions
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great Value for the Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It is very cost effective for a smaller company and it is very easy to use. The video tutorials and customer service team are also very helpful.

Cons

Because the cost is lower, the functionality isn't as great as more expensive systems and there isn't as many options to customize certain features within the platform.

 
 

Valeska from Pineda Law Firm
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

We recently signed up to use Bamboohr services. So far we like all the features that we've been using. It has made our tracking of new hires much more easier.

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Functionality

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Value for Money

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Pros

Easy to track and customize the job openings applicants and communicate with them. Also the employee's database is really helpfull. they also have a good customer service.

Cons

We would like to customize the email address to the company one when communicating with the applicants.

 
 

Jennifer from NY Kids Club
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Wasn't right for us

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Functionality

Product Quality

Customer Support

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The system didn't have even functionality for our users. Would be great if there were more options for file storage/sharing and easier navigation.

Pros

Beautiful layout and easy to use.

Cons

Not enough features to create a robust HRIS database.

 
 

Kadesh from Goodnews LLC
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great User-friendly system

Ease-of-use

Functionality

Product Quality

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Value for Money

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BambooHR has a great user interface and is easy to navigate. It is not the cheapest option but it is well-organized, user-friendly easy to set up and to utilize. How they handle performance reviews is very easy and not complicated.

 
 

Melissa from CRC
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great for start ups or small companies

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Functionality

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N/A

We did not end up going forward with implementation for BambooHR, but I liked the fact that they allowed for a pretty extensive demo/trial site to make sure it would fit your needs. It ended up being a little too small for us, we were already using other tools and systems wherein BambooHR would not have solved all of our gaps. It's more geared toward companies that are completely paper-based or using spreadsheets. Great for a startup.

 
 

Haley from Women's Hope Medical Clinic
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Decent program, could be cheaper

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Functionality

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Value for Money

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N/A

I have enjoyed using this program, though I feel the price might be a little high for its limited features. Have not ever used customer service, but it seems they are easily available.

 
 

Valerie from Power Zone Equipment
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Excellent HR Resource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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BambooHR is very user-friendly has many great features, is a great place to keep and store employee files and information all in one place, and it is easy to set access for users. You can post jobs, onboard, request signatures on forms, upload documents, manuals, set your own PTO policy's and have as many policies's as you want/need and manage the time taken, run employee evaluations, etc. There are many reports which are clear, easy to run and are a very useful for many departments to use. I would highly recommend this product for anyone looking for a simple, easy-to-use, cost-effective HR resource.

 
 

Sharon from HR Unleashed
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Solid HRIS for SMBs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I've used BambooHR is small, growing companies of 50 -150. It gives you most of the functionality you're looking for and will eliminate most, if not all, of your manual processes. Their continuously adding new modules like recruiting and onboarding. I've found these extras to be okay but not the best available. If you don't have these tools, then it's a good place to start.

Pros

The UI is clean and the system is easy to set up and maintain. The employee self-service was also easy and intuitive for our employees to use. They have many different modules that can be added to address many of your HR needs. It integrates with many other SaaS providers, so we were able to link our ATS and performance management tools.

Cons

Doesn't integrate with all of the payroll providers, so we had to maintain two separate systems. Fortunately, the payroll provider was able to handle the integration with our benefits provider and the carrier feeds.

 
 

Sheri from Allied Staffing, LLC
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

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N/A

We tried BambooHR and the software was really easy to use and it was so easy to track where in the hiring process our new hires were. If you're looking for an ATS/Onboarding system, this is probably the best for the money. The only reason we didn't stick with it is because it didn't have all the features we were really needed one system to track applicants, placements, changes in assignments and pay rates, etc.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Love Bamboo-ing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We are a small company but found that general HR tasks were very time to consume and overwhelming since employees here wear multiple 'hats' -- BambooHR was just what we needed. For the price, this software has some great features and grows with the company. As a user, the company will also send out emails for training and other external events for interested parties - another great benefit of BambooHR!

Pros

So many features to make HR as easy as possible. Different training areas can be set up for multiple staff types, dashboard makes checking upcoming employee announcements easy to follow (such as time off, birthdays, anniversaries, etc). Enjoy the ease of uploading documentation into employee files as well as the employees having access to particular areas and documents (which can all be assigned by Admin). Additional software can be implemented and used right along with BambooHR - also a plus. The company sends out emails reporting pending updates to the software so we always feel like a part of the changes as they are occurring instead of after the fact.

Cons

While we love the ability to make pdf files editable, don't like the amount of time it takes to set them up. Once they are set up, they work great until an update of the document is needed - which means another set-up.
Offering current subscribers new products at a discount (or free) would be great. Since we are a smaller company, we can't often spend - spend - spend but BambooHR does offer continued options for subscribers.

Advice to Others

Suggest others find out exactly what they need from the software.... the list of needs / wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

Samantha from Stitch (Formerly RJMetrics)
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Really happy with BambooHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Support

We switched to BambooHR and I'm really thrilled we did. It's super easy to use, my team likes it and has been helpful in keeping us organizing. I can't imagine my day without it now! For a small company (30 people) - this is the PERFECT tool.

Pros

Ease of use, interface, the value of what you get for your $$$, multiple partners to integrate with, etc.

Cons

Setting up permissions is a little more complicated than I think it should be. Setting up and getting documents signed is also difficult. I wish the ATS had more features but that's just being nitpicky. You get so much with Bamboo for so little!

 
 

Heather from Performance Painting
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Amazing product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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BambooHR has really helped streamline all of our HR processes, it even allows us to track time off and hours used. We were using nothing but spreadsheets and paper files before, it was chaos. Now with BambooHR everything is electronic and the processes are much more efficient.

Pros

A company directory is a great tool for all the employees. I love the ease of running reports for EEO, PTO balances, personal information, birthdays etc. It is completely tailored to our needs. If I need more tabs and categories I just send an email.

Cons

I would like to be able to add more signers to the workflows for my forms. I am currently limited to 3 people, and there are certain forms I need more people to be notified for.

Advice to Others

Sign up for Bamboo today! It is amazing.

 
 

Andrea from Synchrony
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great tool to establish structure and accountability in HR for employees and staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
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The product is very scalable for very small to very large companies (by employee census). Pricing adjusts at different employee census brackets which are nice. I really appreciate having a software tool dedicated to HR and administrative structure. With more and more virtual team members, this is critical to next gen businesses.

Pros

The applicant tracking system is great and really helps us collaborate, establish priorities, remain efficient, and talk more frequently to candidates.

Cons

The PTO accrual often gets out of sync with payroll calculations, causing us to have to manually reconcile. Would also be nice if there was a bulk "no thank-you" option to send out to many candidates for a job. Also would be nice if there were additional integrations with varied recruitment boards.

Advice to Others

Give it a shot! The pricing is per month, so not much risk. I haven't met a manager who doesn't appreciate Bamboo for it's value.

 
 

Mandy from SoundBite Medical Solutions
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great HRIS and Recruitment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Great Experience I was able to post a position quickly and push it to social media with ease! I can easily track and rate applicants and send emails to the candidates. We are a startup and finally have an amazing tool to track Paid Time Off as well as employment history easily and accurately. It was so easy to get started and the training webinars work great!

Pros

User-friendly.

Cons

None that I can think of.

Advice to Others

If you have are a startup like us and have all your employee data and other info in different places and spreadsheets, this is the tool for you!

 
 

John from CRM Physicians
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Very Intuitive software for small business (10 -50) employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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I've had good experiences with BambooHR. Wish I had spent more time thinking through implementation issues. If I had, I would have had less to adjust shortly after installation. Having said that, the implementation process with Bamboo is much easier than I imagined. This is a very good product and good value for money.

Pros

Value for money. Gets small business out of spreadsheet management. Handles most issues a company needs.

Cons

I have no true cons, however, I feel a little bit restricted by built-in protocols and would like a little bit of flexibility in report writing.

Advice to Others

Pay attention to HR data needs and work flow well in advance of implementation.

 
 

Jay from Nicky USA, INC.
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Created to Accommodate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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BambooHR was an immediate front-runner when we were looking for an HRIS. The BambooHR representative was the first of the competitors to reach out and begin a dialogue by several days. Answers were provided within minutes of being emailed, the answers were clear, and the representative was always available for a telephone conversation and incredibly personable. The aesthetics and social media profile format were both extremely attractive when considering employee buy-in and use, as was the fact employees can access their profiles on mobile devices to communicate with HR. Once we decided on BambooHR, the onboarding representative continued the outstanding service and uploaded our employee information within 24 hours. At that point, I was able to go in and build my profile as HR Director and found it insanely easy. BambooHR seems created to accommodate all our HR needs and will definitely make my job easier.

Pros

Mobile Device Access
Social Media Profile Format
Ease of Uploading Documents
Ease of Communication

Cons

None so far

Advice to Others

Do yourself a favor and check out BambooHR.

 
 

Marie from TEAM Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Customer service and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Functionality
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In looking at several products, I was struck by how easy BambooHR is to use. Implementation was quick and easy. They were exceptionally supportive.

 
 

Nicole from Thinkingbox
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Another happy BambooHR customer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have now implemented BambooHR for 2 technology companies. It has everything we need for the employee profiles - and for the few things they didn't have they were able to customize the profiles for us to accommodate. The first time I set it all up on my own and the second time I utilized their integration service.

Pros

Ease of use - online software so everyone can access from wherever they are. I also like the vacation request and document signing feature.

Cons

With the document signing feature they don't allow you to add an image of your signature - only to draw your signature with your mouse.

Advice to Others

Great product for the cost - helpful customer support team.