BambooHR Software


 

BambooHR is an online human resources (HR) software service for small and midsized businesses. BambooHR helps small and growing companies transition from spreadsheets to a Human Resource Information System (HRIS) that adapts to their changing needs. HR professionals can focus their time on meaningful work by using BambooHR’s Applicant Tracking System (ATS) and HRIS to manage all aspects of the employee lifecycle.

A winner of the 2013 Alfred P. Sloan Awards for Excellence in Workplace Effectiveness and Flexibility, BambooHR serves tens of thousands of employees in 70 countries worldwide and in multiple currencies.

BambooHR gives executives visibility into strategic indicators like employee turnover and retention. BambooHR is a Software as a Service (SaaS) application, so businesses only need to pay a low monthly subscription based on the number of employees and a one-time implementation fee. There’s no extra charge for customization, multiple administrators, enhanced features, support or inactive employees.

 

BambooHR - Customizable dashboard
 
  • BambooHR - Customizable dashboard
    Customizable dashboard
  • BambooHR - Self-service
    Self-service
  • BambooHR - Customers
    Customers
  • BambooHR - Tracking
    Tracking
  • BambooHR - Time-off tracking
    Time-off tracking
  • BambooHR - File organization
    File organization
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

244 Reviews of BambooHR

 

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Software Advice Reviews (186)
More Reviews (58)

Showing 1-20 of 186

Jennifer from NY Kids Club
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Wasn't right for us

Ease-of-use

Functionality

Product Quality

Customer Support

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Quality
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The system didn't have even functionality for our users. Would be great if there were more options for file storage/sharing and easier navigation.

Pros

Beautiful layout and easy to use.

Cons

Not enough features to create a robust HRIS database.

 
 

Melissa from CRC
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great for start ups or small companies

Ease-of-use

Functionality

Product Quality

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N/A

We did not end up going forward with implementation for BambooHR, but I liked the fact that they allowed for a pretty extensive demo/trial site to make sure it would fit your needs. It ended up being a little too small for us, we were already using other tools and systems wherein BambooHR would not have solved all of our gaps. It's more geared toward companies that are completely paper-based or using spreadsheets. Great for a startup.

 
 

Haley from Women's Hope Medical Clinic
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Decent program, could be cheaper

Ease-of-use

Functionality

Product Quality

Value for Money

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N/A

I have enjoyed using this program, though I feel the price might be a little high for its limited features. Have not ever used customer service, but it seems they are easily available.

 
 

Valerie from Power Zone Equipment
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Excellent HR Resource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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BambooHR is very user-friendly has many great features, is a great place to keep and store employee files and information all in one place, and it is easy to set access for users. You can post jobs, onboard, request signatures on forms, upload documents, manuals, set your own PTO policy's and have as many policies's as you want/need and manage the time taken, run employee evaluations, etc. There are many reports which are clear, easy to run and are a very useful for many departments to use. I would highly recommend this product for anyone looking for a simple, easy-to-use, cost-effective HR resource.

 
 

Sharon from HR Unleashed
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Solid HRIS for SMBs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
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Support

I've used BambooHR is small, growing companies of 50 -150. It gives you most of the functionality you're looking for and will eliminate most, if not all, of your manual processes. Their continuously adding new modules like recruiting and onboarding. I've found these extras to be okay but not the best available. If you don't have these tools, then it's a good place to start.

Pros

The UI is clean and the system is easy to set up and maintain. The employee self-service was also easy and intuitive for our employees to use. They have many different modules that can be added to address many of your HR needs. It integrates with many other SaaS providers, so we were able to link our ATS and performance management tools.

Cons

Doesn't integrate with all of the payroll providers, so we had to maintain two separate systems. Fortunately, the payroll provider was able to handle the integration with our benefits provider and the carrier feeds.

 
 

Sheri from Allied Staffing, LLC
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

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N/A

We tried BambooHR and the software was really easy to use and it was so easy to track where in the hiring process our new hires were. If you're looking for an ATS/Onboarding system, this is probably the best for the money. The only reason we didn't stick with it is because it didn't have all the features we were really needed one system to track applicants, placements, changes in assignments and pay rates, etc.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Love Bamboo-ing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

We are a small company but found that general HR tasks were very time to consume and overwhelming since employees here wear multiple 'hats' -- BambooHR was just what we needed. For the price, this software has some great features and grows with the company. As a user, the company will also send out emails for training and other external events for interested parties - another great benefit of BambooHR!

Pros

So many features to make HR as easy as possible. Different training areas can be set up for multiple staff types, dashboard makes checking upcoming employee announcements easy to follow (such as time off, birthdays, anniversaries, etc). Enjoy the ease of uploading documentation into employee files as well as the employees having access to particular areas and documents (which can all be assigned by Admin). Additional software can be implemented and used right along with BambooHR - also a plus. The company sends out emails reporting pending updates to the software so we always feel like a part of the changes as they are occurring instead of after the fact.

Cons

While we love the ability to make pdf files editable, don't like the amount of time it takes to set them up. Once they are set up, they work great until an update of the document is needed - which means another set-up.
Offering current subscribers new products at a discount (or free) would be great. Since we are a smaller company, we can't often spend - spend - spend but BambooHR does offer continued options for subscribers.

Advice to Others

Suggest others find out exactly what they need from the software.... the list of needs / wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

Samantha from Stitch (Formerly RJMetrics)
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Really happy with BambooHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We switched to BambooHR and I'm really thrilled we did. It's super easy to use, my team likes it and has been helpful in keeping us organizing. I can't imagine my day without it now! For a small company (30 people) - this is the PERFECT tool.

Pros

Ease of use, interface, the value of what you get for your $$$, multiple partners to integrate with, etc.

Cons

Setting up permissions is a little more complicated than I think it should be. Setting up and getting documents signed is also difficult. I wish the ATS had more features but that's just being nitpicky. You get so much with Bamboo for so little!

 
 

Heather from Performance Painting
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Amazing product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
Quality
Support

BambooHR has really helped streamline all of our HR processes, it even allows us to track time off and hours used. We were using nothing but spreadsheets and paper files before, it was chaos. Now with BambooHR everything is electronic and the processes are much more efficient.

Pros

A company directory is a great tool for all the employees. I love the ease of running reports for EEO, PTO balances, personal information, birthdays etc. It is completely tailored to our needs. If I need more tabs and categories I just send an email.

Cons

I would like to be able to add more signers to the workflows for my forms. I am currently limited to 3 people, and there are certain forms I need more people to be notified for.

Advice to Others

Sign up for Bamboo today! It is amazing.

 
 

Andrea from Synchrony
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great tool to establish structure and accountability in HR for employees and staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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The product is very scalable for very small to very large companies (by employee census). Pricing adjusts at different employee census brackets which are nice. I really appreciate having a software tool dedicated to HR and administrative structure. With more and more virtual team members, this is critical to next gen businesses.

Pros

The applicant tracking system is great and really helps us collaborate, establish priorities, remain efficient, and talk more frequently to candidates.

Cons

The PTO accrual often gets out of sync with payroll calculations, causing us to have to manually reconcile. Would also be nice if there was a bulk "no thank-you" option to send out to many candidates for a job. Also would be nice if there were additional integrations with varied recruitment boards.

Advice to Others

Give it a shot! The pricing is per month, so not much risk. I haven't met a manager who doesn't appreciate Bamboo for it's value.

 
 

Mandy from SoundBite Medical Solutions
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great HRIS and Recruitment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Product Quality
Quality
Support

Great Experience I was able to post a position quickly and push it to social media with ease! I can easily track and rate applicants and send emails to the candidates. We are a startup and finally have an amazing tool to track Paid Time Off as well as employment history easily and accurately. It was so easy to get started and the training webinars work great!

Pros

User-friendly.

Cons

None that I can think of.

Advice to Others

If you have are a startup like us and have all your employee data and other info in different places and spreadsheets, this is the tool for you!

 
 

John from CRM Physicians
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Very Intuitive software for small business (10 -50) employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've had good experiences with BambooHR. Wish I had spent more time thinking through implementation issues. If I had, I would have had less to adjust shortly after installation. Having said that, the implementation process with Bamboo is much easier than I imagined. This is a very good product and good value for money.

Pros

Value for money. Gets small business out of spreadsheet management. Handles most issues a company needs.

Cons

I have no true cons, however, I feel a little bit restricted by built-in protocols and would like a little bit of flexibility in report writing.

Advice to Others

Pay attention to HR data needs and work flow well in advance of implementation.

 
 

Jay from Nicky USA, INC.
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Created to Accommodate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
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Support

BambooHR was an immediate front-runner when we were looking for an HRIS. The BambooHR representative was the first of the competitors to reach out and begin a dialogue by several days. Answers were provided within minutes of being emailed, the answers were clear, and the representative was always available for a telephone conversation and incredibly personable. The aesthetics and social media profile format were both extremely attractive when considering employee buy-in and use, as was the fact employees can access their profiles on mobile devices to communicate with HR. Once we decided on BambooHR, the onboarding representative continued the outstanding service and uploaded our employee information within 24 hours. At that point, I was able to go in and build my profile as HR Director and found it insanely easy. BambooHR seems created to accommodate all our HR needs and will definitely make my job easier.

Pros

Mobile Device Access
Social Media Profile Format
Ease of Uploading Documents
Ease of Communication

Cons

None so far

Advice to Others

Do yourself a favor and check out BambooHR.

 
 

Marie from TEAM Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Customer service and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

In looking at several products, I was struck by how easy BambooHR is to use. Implementation was quick and easy. They were exceptionally supportive.

 
 

Nicole from Thinkingbox
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Another happy BambooHR customer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have now implemented BambooHR for 2 technology companies. It has everything we need for the employee profiles - and for the few things they didn't have they were able to customize the profiles for us to accommodate. The first time I set it all up on my own and the second time I utilized their integration service.

Pros

Ease of use - online software so everyone can access from wherever they are. I also like the vacation request and document signing feature.

Cons

With the document signing feature they don't allow you to add an image of your signature - only to draw your signature with your mouse.

Advice to Others

Great product for the cost - helpful customer support team.

 
 

kelley from A-C Electric Company
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Bamboo HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

We used Bamboo HR for a short time only because it did not offer enough customizations for us. Task Items were only for on-boarding and off-boarding which didn't aid us much. This is an okay ATS.

 
 

Victoria from Gosite
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

BambooHR Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I am the HR manager of a start-up with about 30 employees. We had data and paperwork stored in manila folders, excel spreadsheets, and various software. It was an inefficient system and process to onboard employees, store their data and track their time off. Then came BambooHR. They provided a demo and answered all of my questions. My rep was amazing, communicative, and easy to work with. Once we agreed on a price--which was very reasonable, implementation was simple. I rolled out BambooHR at the start of the new year and my employees are very happy!

Pros

Streamlined on-boarding process and e-signature for documents
Tracks PTO / sick time/birthdays/work anniversaries
Stores employee information
Easy to use

Cons

Setting up the rules/policies/procedures were somewhat difficult to understand. It was helpful when the implementation specialist walked me through how to set up rules within the system but she only did this for PTO, not for other things such as what employees can access/ permission groups, etc.

 
 

Lisa from Nvoicepay
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

BambooHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Bamboo is very easy to use and provides terrific functionality. In addition, they have a great help system that walks you through questions and terrific follow-up. We are a small but growing company and Bamboo provides us with an essential service and lots of extras - and gives us the opportunity to grow.

Pros

Ease of use and learning
Functionality - ATS, HRIS, Benefits, Time off
Integrations (for us, timekeeping)

Cons

Quick implementation - would have liked more time to dig in and learn what else we needed to set up.

Advice to Others

If you are looking for a reasonably price, almost all in one system, Bamboo is great!

 
 

Michael from Cingular Staffing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

BanbooHR system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It has what I need to perform my job. Cost and service are important to my organization. I first notice how quickly you answer my questions and how you able to track my employee's benefits, training, and all of my information with a touch of a Botton I can have all my information.

Pros

Cost and service When reviewing the system I notice its data friendly it allowed me to find employees quickly without going through too many portals. I am recommending the HRIS system to the executive team. We will be meeting on Friday so I can give them my recommendations. I feel this is a system that can grow with our organization in a way that will make us leaders of our employees by tracking training, benefits, and other key information that I need to perform my duties.

Cons

We have 5 different companies not sure if BanbooHR can handle this.

Advice to Others

Ask all the questions

 
 

Kristen from The Boiling Shrimp
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

BambooHR is definitely one of the easier to use software systems out there! Their onboarding software has saved so much time and paperwork! Highly recommend if someone is looking to fully switch over their employee records to paperless.

Pros

Easy to customize and navigate through the web page

Cons

Offers a lot of functionality, better used for medium to large sized companies (offers too much for smaller businesses).