Big Biller Software


 

Big Biller by Top Echelon is a web-based recruiting and hiring software that combines the functionality of an applicant tracking system and recruiting CRM solution. The solution helps to automate and organize recruiter's daily workflow and allows them to hire quality talents for their organization.

Big Biller ATS helps to keep track of the candidates and their work history. The solution offers features such as resume parsing, document importing and email marketing. Big Biller is also equipped with candidate relationship management tools that allow users to track candidates' interactions, schedule interviews and manage a centralized information database. Once a resume is uploaded into the system, the solution automatically scans the relevant information required to create the candidate profile for initial screening.

Big Biller also offers job board integration tools that help recruiters post open job details on their websites and other job portals. The solution offers email marketing capabilities and helps to send targeted messages to clients about their hiring needs or to candidates about their job search. Big Biller also gives recruiters complete visibility of where candidates are in the hiring pipeline and how quickly they're moving along.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

112 Reviews of Big Biller

 

Start your review of Big Biller

Click to start
http://www.softwareadvice.com/hr/bigbiller-review/
Software Advice Reviews (84)
More Reviews (28)

Showing 1-20 of 84

Karen from The Recruiting Pros
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Good graphics, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Pros

I liked the layout, easy to use, quick links to see everything you need within one click; really liked the resume review to show all keywords highlighted.

Cons

No Google interface, this was/is an important feature that I've heard is on the roadmap for upcoming releases.

 
 

Mike from MDE International
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great entry level.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall very pleased with it.

Pros

I have used several systems while in the recruiting business. For the cost, Big Biller is a great value. I like the ease of parsing resumes and adding candidates.

Cons

Unable to email resume with letterhead directly from the system. Have to save the resume in the system twice.

 
 

Michael from Pathfinder Alliances
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Excellent software CRM product for any size recruiting firm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used this product for the past year and my daily recruiting business. It has all the features I need to interact with my clients and candidates. It is easy to use and is a real price value.

Pros

Complete coverage of all components of the recruiting process

Cons

I would like for them to provide a simpler, more robust reminder feature that automatically alerts you that something critical needs to be attended to.

Advice to Others

Talk with the representatives at Top Echelon to see if it meets all your needs.There is no contract so you can stop using it at any time if you're not satisfied.

 
 

Donna from ATC Healthcare
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Easy and cost effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Quality support each and every time! We could not be more pleased! The entire team at Big Biller cares about your success and will go out of their way to deliver quality support each and every time! Nothing beats support when it's needed.

Pros

Great support by the staff

Cons

None as of yet. we are small.

Advice to Others

Try it out before you spend big buck on larger ATS systems.

 
 

Kay from Phoenix Partners, Inc.
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

My experience converting from an old ATS to Big Biller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Big Biller is the fourth program we have implemented to run our recruiting firm. The Big Biller software is easy to use, fully functional and very intuitive for all levels of tech skills. The learning curve was almost non-existent for both me and my admin who works on our ATS constantly.

Pros

Ease of use, etc. but also I can't say enough about the support staff. Most especially our account manager, our training person. I didn't have too much contact with the tech person who did the implementation of the Big Biller job board into our Web site, but I understand that that went smoothly also.

Cons

Nothing that stands out in my mind.

Advice to Others

Big Biller is an ideal choice for an ATS system from all aspects.

 
 

Rory Carle from 4C Connect
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Software feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We've used BB with my current company and previous company. I've found it limiting in terms of searches; documenting, and call planning. Some of my peers that own agencies have gone to other services.
Also, I just bought a Mac and have recently found out that BB is not compatible with it.

Pros

None notes

Cons

See above review.

 
 

Vilma from Tesinc, LLC
Specialty: Staffing Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We love using the Big Biller application. It is easy to use and easy for training new users. They provide an ample amount of training for new users and the tech support and data conversion teams are quick and a delight to work with.

Pros

Easy to use. Technical support staff very knowledgeable and friendly. Inexpensive to operate and maintain.

Cons

I would like to see more flexible reporting functionality.

 
 

Brian from Ring Search Consultants
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Bigbiller feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Great product. Easy to manage, plan and track for data purposes, internal reporting, and emailing sync to our email.

Pros

Price, on-line support, on-going training.

Cons

When a person goes to a new company, it would be better if a new field opened (number 1, employment history) so that we wouldn't have to erase and drop everything back (previous companies) down a field and rewrite their companies, titles, etc.

Merge requests, great to have YOUR support to do it for us, but I kind of feel bad having to ask often and wish I could just do it on my own.

Advice to Others

Do the demo!

 
 

Gary from SMB Recruiters, llc
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Customer Review - SMB Recruiters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial).
It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.

Pros

Ease of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems

Cons

Needs some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates.
Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.

Advice to Others

The product is well priced, complete but not overly complex. I would recommend it to any small or midsize staffing company or even a large company if you don't need all the bells and whistles. I like those additional users are inexpensive to enroll.

 
 

Patrice from PKM INC.
Specialty: Recruiting Agency
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Big Biller User...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This software is easy to use, Features are relevant to recruiting,

Pros

Easy to use, search, and enter basic info on a candidate.

Cons

On the skills section, it is cumbersome to put relevant skills into the profile.Limit on the number of characters you can type if the skills are not picked up and you want to add others. Only scans for the ones at the top of the recruiter's list in the skills section. Time-consuming but an important step when you are searching for a candidate with certain skills. You miss good candidates because the skills you are seeking, although they have them, are not listed on their profile.

Advice to Others

I would still recommend the Big Biller software.

 
 

Diana from MYHealthRecruiter
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

As a small, boutique firm, efficiency is so important as we are doing a lot with a little! Big Biller is easy to use, simple to track where candidates are in the pipeline and simple to upload resumes.

Pros

Easy to use. Simple to see where candidates are in the pipeline. Easy to train others.

Cons

Does not integrate with all versions of Outlook so you will have to manually request resumes being uploaded.

Advice to Others

Make sure you know what you need to have integrated with this product. Have fun with it!

 
 

Leigh from Leo Search Group
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I love my new product! Even better is the TE team. Everyone has been supportive and great to work with. Big Biller does everything I need it to and if I ever have a question I know my answer is a quick call away.

 
 

Steve from Spencer James Group
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

BigBiller recruiting software review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The software is easy to use, does everything I need it to and is very affordable.

Pros

The software is easy to use, does everything I need it to and is very affordable. The customer service is based in the US and always resolves the problem.

Cons

The customer service used to pick up quicker or call back quicker. The reporting on the Pipeline when you convert to an excel spreadsheet doesn't have a place for notes. Or conversely, the pipeline doesn't have a column for "Company". I've been going on about this since 2010 and nothing has changed.

Advice to Others

Try it. You'll like it. You can master it.

 
 

Dave from Progressive Search
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Many years on Big Biller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been working with Big Biller many years. Its easy to use and stable. Brought a team of recruiting partners onto BB several years ago because of its ease of use.

Pros

I work with 7 other recruiting partners with different levels of sophistication using software products. We had used other ATS products but Big Biller was the one that was the easiest to use and the group stuck with. It's stable, easy to access on-line and uncomplicated. There is also some degree of customization allowed.

Cons

Not as feature rich as other products. BB's own email has been somewhat problematic due to some servers kicking out email sent from Big Biller thinking it was spam. I now send all emails through outlook. The only problem is the outlook integration with BB is clunky. You have to manually hit a button for each email you send or want to attach to a record on BB.

Advice to Others

If you don't mind the extra work with manual Outlook email integration and want a stable basic recruiting ats platform, then Big Biller can be a great value.

 
 

Ralph from MEDSEARCH Staffing Services Inc.
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

MEDSEARCH Review of Big Biller Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been a Big Biller user for more than 10 years and find the staff, overall support and software to be excellent. Have reviewed other database software options over the years, but have continued to utilize Big Biller based on the reason above and the value for the dollars.
Ralph Steeber, CEO MEDSEARCH, Cleveland, Ohio

 
 

Michele from SMJ Recruiting
Specialty: Recruiting Agency
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I think Big Biller is an asset to my organization. It helps keep me organized and track of candidates

Pros

Logging of candidates

Cons

I think that logging activity is confusing and I haven't found it helpful yet

 
 

Stacey from Bienville Recruiting
Specialty: Recruiting Agency
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Great recruiting software, great company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've used Big Biller for years. It is intuitive software, feature rich and adds great value to any recruiting organization!

 
 

Lauren from Lincoln & Creed
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Easy Tech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a wonderful tool for a small or medium-sized staffing firm, there are easy tools to see where you are in process on a search, and some customizing available on the names of your activities. Easy to use, super great for workers who are not as technically literate. Keeps your sales folks on the phone instead of trying to figure out the technology. Great tech support, they always answer me back within 15 minutes and are rarely needed.

Pros

Ease of use, customer service, staff, great job posting tools, reasonably priced, super simple to add or remove users.

Cons

No integrated mail server for both in and outbound

 
 

Ron from Moore,Co.
Specialty: Recruiting Agency
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Still learning it. Tend to get busy and wander away from it, but I love it

Pros

The search functions make my life so much easier
Got rid of all those manilla folders and file cabinets

Cons

All the input that is necessary. I am not a typist, I am a "hunt and pecker" and have to look at the keys, so not the fastest typist. I think a lot faster than I type

Advice to Others

Don't do what I did. Learn how to use it and take advantage of it. It will save you time and make you money.

 
 

Chris from Pitisci and Associates
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Big Biller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Have a great product. Easy to you, and expensive and has some great features

 
 
 
Write a Review