Bullhorn Staffing and Recruiting Software


 

One of the most popular applicant tracking and recruiting systems on the market, Bullhorn Staffing and Recruiting Software is designed to maximize the efficiency and output of recruiting and staffing agencies. With this intuitive system, agencies can manage contacts, track candidates and fill open positions faster. The system grows with you as your business grows, keeping your organization nimble and focused on outperforming competitors. 

With its business intelligence platform, Bullhorn Staffing and Recruiting Software provides the data and insights senior and mid-level management need to make the right business decisions. The software is highly configurable, allowing you to lay out screens according to your personal preferences and modify user interfaces. The software is Web-based and paid for monthly based on number of users. Bullhorn can also integrate with your existing business management systems. 

Since 1999, Bullhorn has served staffing and recruiting firms. Recognized by the Inc 500 and 2012 BBJ Pacesetters, the company continues to carve out its place in the recruiting software market. 

 

Bullhorn Staffing and Recruiting Software - What's new
 
  • Bullhorn Staffing and Recruiting Software - What's new
    What's new
  • Bullhorn Staffing and Recruiting Software - Menu
    Menu
  • Bullhorn Staffing and Recruiting Software - Search records
    Search records
  • Bullhorn Staffing and Recruiting Software - View candidates
    View candidates
  • Bullhorn Staffing and Recruiting Software - Configure views and columns
    Configure views and columns
  • Bullhorn Staffing and Recruiting Software - Drill down into candidate details
    Drill down into candidate details
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

371 Reviews of Bullhorn Staffing and Recruiting Software

 

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Software Advice Reviews (320)
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Showing 1-20 of 320

Alicia from BC Management
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bullhorn review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I think Bullhorn is great for larger staffing firms. Perhaps too complex for a small firm and not very user-friendly.

 
 

Carol from SourceAbility, Inc.
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Long-Time User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I think overall Bullhorn is a solid product. We have had some issues when we had to move over to another provider for our email. There have been some bugs that really took much longer to resolve than they should have. But overall their tech support is solid.

Pros

The ease of integrating resumes into BH. I also think that the Tech support is top notch!

Cons

It feels like sometimes BH can turn into a black hole of candidates. It would be helpful to have better searching features. I would also like to add that it would be extremely helpful to work out bugs that have been an issue for several months listed as a priority and not you get to them when you get to them.

Advice to Others

Bullhorn is a solid product but they do have features/bugs that they need to work on. There tech support is great and most go out of their way to help you.

 
 

Jennifer from Island Recruiting
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
Quality
Support

I have no formal training with Bullhorn so have been learning as I go. My review is based on how easily I have been aable to use the ATS without training and by using my own Google searches for information.

Pros

Fast Find, binoculars icon

Cons

I have been unable to link up with my LinkedIn account

Advice to Others

I would advice to take training, as I am struggling on my own at times.

 
 

Seth from The Gold Standard of New York, Inc.
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

not a fan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

i was a maxhire client and converted to bullhorn, the conversion was not done well and when I requested to go back to maxhire they declined. It is not an easy system to use and is expensive as anything extra is a la carte.

Advice to Others

make sure that this is the specific system that you want before signing up, i believe that they got too big and don't cater to a smaller shop

 
 

David from Meeting Alliance
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

perfect fit and value for our team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

our company took some time to vet a few different CRM Tools, and also lead data providers as we began our journey of starting a sales dept. we were advised by peers and professionals in the world of selling to look very closely at the products and find the best fit for our needs. bullhorn made an impression on us from the first call and demo. clean, clear software, with intuitive tools, and features that would directly benefit and support our efforts - all at a VERY affordable price for a small sales team. the newer blueprint tool stood out as a way we could add new companies into our pipeline w/o having to pay through the nose for downloading lead lists from other providers. with bullhorn we are able to add leads, manage mailing campaigns, track the life cycle of a leads and contacts, and maybe even expand to other features and services as they relate to our growth. we highly recommend bullhorn CRM, and have continually been impressed with the service after the tool is set up and in use. customer service has been top notch, and our questions are always answered in a timely fashion with courteous representatives.

 
 

Dave from Cooper Talent
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Bullhorn has a highly customizable ATS with all the bells and whistles! Customer service is speedy and the support team is always very helpful. The system takes a bit of work to get it going as it's highly customizable, but once everything is in place it's very user-friendly. Overall, I'm happy with this ATS and would recommend.

Pros

The Support Team is always thorough and available.

Cons

The introductory training was not helpful. Also, the training for the reporting tools is poor. Fortunately, there is a helpful database, however, there is still a huge need for better training for their reporting tools.

 
 

Jay from Oxford Tax Recruiting
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Lots of features and room to grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been using Bullhorn for about 5 years and have grown to like it more and more. They are constantly upgrading and adding new features and improving the user experience. For a recruiting firm of 4 people it offers a lot more bells and whistles than we probably need. I don't have a lot of experience using other ATS/CRM systems, so I don't know how it compares to others, but I have other recruiters I know that have migrated over to Bullhorn because of the features that Bullhorn offers.

Pros

Lots of customization possibilities and lots of features available.

Cons

It seems that they cater to larger firms and clients. After moving from the Team Edition to the Corporate Edition I feel that I get better support.

Advice to Others

Although it's not perfect, I suspect they are one of the best products out there.

 
 

April from The HCI Group
Specialty: Staffing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Fetures/Functionality/Training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall I find BH to be a good product on the ATS side of the house. We just went live with the Back office. The one thing that stick out to me is that there are so many things that we want to do that will require a "Customization". I think that it is locked down too tight. An example would be that we can not apply logic....If this ..... then that. The reporting isn't very useful. I am HOPING that we are able to get Canvas. Hoping that will fix those issues! The dashboard is geared way too much on sales and not on recruiting. I know that there is a "My Activity" card that was just released, but there is no way that the recruiting manager and/or the EVP of recruiting can view their teams card on their dashboard. The managers should have the option to view all activity in their department on their dashboard as well. I feel that we should be able to make our own user types and create entitlements as we see fit.

Pros

Export function. I wouldn't be able to run our office without it!
It is easy to follow like an iPhone
Support staff is great!
Webinar/Training on new releases and features

Cons

Too many customizations
Dashboard for ATS vs CRM
Training on Back Office - VERY LITTLE, NO on-site training and staff was only given an overview 4 months before go live and no training when we went live

Advice to Others

Overall it is WAY better than Sendouts and would recommend to others in staffing.

 
 

Sarah from Executive Network
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

New Bullhorn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The customer service is fantastic, ever since we merged with G Mail there have been problems and the new format although in some cases easier ( adding images and resumes by dropping)is not as fast to work through.

Pros

The ability to drop resumes and images into each profile.

Cons

Navigating searches are not as easy

 
 

Chuck from Paul Bridges Group
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bullhorn review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)

Pros

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

Cons

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!

Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.

The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.

Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.

Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.

Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

Advice to Others

Bullhorn pretty much owns the market share of recruiting CRMs. There are advantages to it but you need to thoroughly understand what they can and can't do when it comes to data migration if you are currently on a different platform. I would ask for references/referrals to other new and existing clients and I would completely make sure you have the big picture before making a decision.

I do like Bullhorn - I'm not trying to turn anyone away from it. I've made many recommendations to them about enhancements, fixes, etc. and they tend to have a deaf ear from my experience.

 
 

Marsha from Redspot Healthcare Solutions
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bullhorn CRM/ATS/Onboarding/Backoffice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have the full Bullhorn Suite of products and I am loving it. The ease of use is amazing. The team to help configure the site was so knowledgeable and walked me through every step of the way. Know that I am up and running all the expectations that I had about how the full suite line would help my business is coming true. I show new hires how to navigate the system and it blows them away at how intuitive it is. Great work Bullhorn! Keep it up.

Pros

Ease of use, Intuitive process, Configuration controls, administrative controls are easy to use as well.

Cons

I asked for the Chat with Support link to be more accessible and they were already working on do it! I have nothing!

Advice to Others

You owe it to yourself to do a Demo with Bullhorn and learn what they know! Do it today!

 
 

Angela from Lynx
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Customer Support, Easy to Use and Effective CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This product has been very straightforward, easy to use and easy to train others on. Certain functions could be a bit more streamlined and effective.

Pros

Straightforward commands and options. Great User Interface.

Cons

A bit clunky to search through the database.

Advice to Others

Call and speak with a customer service agent or sales rep, they're extremely knowledgeable and very helpful.

 
 

Kay from PrideStaff
Specialty: Staffing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Bullhorn is user-friendly and the interface looks modern. I appreciate the many ways the system allows us to pull/export reports. Customer service and support are great.

Pros

Customer service, easy of use.

Cons

Custom requests can get costly.

 
 

Jared from New Web Foundation
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bullhorn - Solid CRM Solution with Flexible API

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I am a software developer and have been working with Bullhorn for several years now. The API is feature rich and is well-documented. I have used it to produce XML/CSV job feeds and also to integrate with a website - allowing for the searching of jobs, candidates and clients within pre-existing forms. When I have needed help, Bullhorn support has helped me figure out any issues I have had.
I have not used it for much more than testing and verification, but the web portal is powerful and easy to use. I find the filter/search functionality to be very effective and it also has built-in CSV export functionality which I find to be very helpful.

Pros

Flexible and well-documented API, knowledgeable support staff, easy to use web portal.

Cons

Some functionality that is accessible via the web portal is not accessible through the API.

 
 

Cathy from HbM
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I use Bullhorn every day and am amazed at all the functions it has and all it can do. I learn something new every day.

Pros

Bullhorn is a must in the staffing industry; it does everything you need to be successful and more.

Cons

None

Advice to Others

Try it. You will love it.

 
 

Michael from Talent Hitch, Inc.
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

A Bullhorn in the China Shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

While I have used many CRMs throughout my recruiting career, Bullhorn Staffing and Recruiting software out of Boston has the best product in my opinion to date.

Pros

It dovetails well with Gmail, Google calendar, and keeps accurate records of all correspondence.

Cons

Categories, fields, and labels are not easily modified without an additional fee and the tech support could be better. There are many "bells and whistles" which are not needed by my firm so the offset of modifying a few we do should not be an additional cost.

Advice to Others

Buy the most affordable version and use that one. The upgrade doesn't really seem worth it to me.

 
 

Gurbeer from Talent Hitch Inc
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Review of Bullhorn Sofware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

As COO we implemented Bullhorn for our ten people recruiting agency in February of 2016. We needed a CRM and candidate tracking system that allowed us to enter our large amount of resumes and improve our workflow. After trying a few different systems on the market we decided Bullhorn was the best option for us. Today we use this system all day every day to enter resumes, contact information for our clients, submit candidates to jobs, enter new jobs, and almost every other aspect of running our business. Bullhorn helps us immensely and we are grateful we found such a great system that helps us save time and increases our bottom line.

Pros

-Resume Parser helps us import a large amount of candidates in a short period of time
-Customer Support
-User Interface is can be customized for our needs

Cons

-Resume Wizard does not fit our criteria

Advice to Others

If you are looking for a easy to use out of the box cloud system that makes communicating with your candidates, clients, and coworkers easy, then Bullhorn is the solution for you!

 
 

Luke from Lincoln Bay
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Seems to be the best out there for the Staffing Industry

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

We evaluated many different options and all roads seem to lead back to Bullhorn.

Pros

Easy to use, built for IT Staffing.

Cons

You have to make sure you understand all the customizations you will need when implementing, they do not let you change your install without a charge after the final go-live date.
Once you migrate onto Bullhorn you will have to pay a large data migration fee if you ever want to migrate off the platform.

Advice to Others

Make sure the functionality is fully understood before you go live.

 
 

Juli from Rylem
Specialty: Staffing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Bullhorn for Staffing Agencies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I generally like using Bullhorn and its functionality. Once you figured out how to use it, it's practical and quick.
We are a staffing agency with 20 producers and it's fairly easy to customize for Recruiting and Sales. Staying on top of data accuracy and documentation is an issue because a lot of functions have to be done manually. An automation of some kind would be helpful and I can't imagine using Bullhorn efficiently for a larger organization.

Pros

- Easy to use for a small operation such as ours
- Great customer service
- Regular updates to the software

Cons

- New features are rarely communicated and it's difficult to find out what products were added and are available to me (We have Bullhorn S release and lots of functionality is available but I wouldn't know about)
- Some type of automation would be needed to make daily processes easier, for example, buttons to track calls vs. having to add a note
- Currently no data mining tool available for no cost that would allow to clean up data.

Advice to Others

A Bullhorn is a great tool overall. Just make sure it's the right choice for you because switching from Bullhorn to a different SaaS will be difficult. Data transfer isn't as easy as it seems and Bullhorn aggregates data fast.
Make sure to assign someone to learn the ins and outs of the software and create subject matter experts. Even people who have worked here 9 years don't always know the features and how to tweak reports and such. Be pro-active in your outreach to Bullhorn to learn about updates and new functions. They won't tell you and I haven't heard from my customer service rep in at least a year.

  Response: Emily, Bullhorn, Inc.

Date: February 2017

February 2017

 

Hi Juli,
Thank you for your feedback regarding are communication style with new features. We strive to provide a great experience and provide our customers with all the information that they need to be successful, and it is helpful to know where we can improve. I will send you a private email with a link to the customer portal. In addition to great learning videos, the portal also provides detailed monthly listings of all new features, updates, bug fixes, etc. If there is anything else that I can help with, please feel free to email me at emily.saquet@bullhorn.com.

 
 

Mari from Mardavis Group, Inc.
Specialty: Staffing Agency
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Good features, bulky product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Bullhorn has strong ATS capabilities. The integration with Outlook, however, requires too many login attempts and overall hands-on training could be a lot better. As a solo recruiter, the price is too much for what I need. There are better, less expensive options that don't require an extra cost to customize the software to your needs.

Pros

Functionality, training videos, customer service

Cons

Many tasks require too many clicks, parsing function is better with other ATS, Outlook integration is bulky.

 
 
 
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