CIPHR Software


 

CIPHR is a comprehensive human resources (HR) suite designed to handle the complete employee lifecycle for businesses and organizations in the U.K. It offers functionality for a variety of HR needs, including core personnel tracking, payroll, benefits administration, recruiting, training administration and more.

It starts with CIPHR’s applicant tracking system, where users can track vacancies and any applicants from application receipt to offer of employment. CIPHR can automatically match applicants’ competencies against job profiles to determine the best fit. CIPHR also handles onboarding in order to get new hires up to speed and to track necessary documentation.

From there, CIPHR allows for secure individual files for each employee, where organizations can keep track of personal information, job and pay records, training, absences and more.

Analysis of absences can be handled through the platform to identify any trends or patterns with one employee, a department or the entire organization. CIPHR also features employee self-service, expense management and reporting functionality.

 

CIPHR - Absence summary
 
  • CIPHR - Absence summary
    Absence summary
  • CIPHR - Employee directory
    Employee directory
  • CIPHR - Global who's off
    Global who's off
  • CIPHR - Pay review
    Pay review
  • CIPHR - Outstanding needs
    Outstanding needs
  • CIPHR - Personal details
    Personal details
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

11 Reviews of CIPHR

Showing 1-11 of 11

 

from Previously Aetna Global Benefits
Specialty: Insurance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Grows with your business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I worked using this system for 7 years, it adapted through varies business changes, improvements and specific tailored needs. Customer service was always a call away and very helpful. I also worked on specific projects to adapt our requirements with the project team at CIP and various Consultants.

Pros

Customer service
Ease of use
Implementation support
Training options for the system
Ability to host Ciphr if necessary.

Cons

Costs, business are always looking for savings.

Advice to Others

Understand your own business requirements of an HR system then ensure Ciphr can meet them. Have a strategic plan of how to implement the system, especially if you need to break down costs and implement more in stages than all at once. Review against similar businesses using the system.

 
 

from Origin Housing Ltd
Specialty: Non-Profit
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Easy to use cloud system

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The system is intuitive and easy to use. We were able to have secure single sign on using certificates. Both IT and support staff are friendly to deal with.

Likes Least

IT and support seem to be different functions and server migration didn't come under support.

Recommendations

Make full use of the functionality. There is a lot available.

 
 

from Minova Insurance
Specialty: Insurance
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Intuitive, easy to use with great support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is intuitive enough to use with minimal training but is powerful enough to use across multiple countries. The support that is offered is outstanding and allowed us to implement the most advanced features of the software with minimal hassle and maximum impact to the business.

Likes Least

Very little - our biggest issue was trying to co-ordinate both teams to deliver across a range of features but that was a fault of our ambition and not CipHR.

Recommendations

Many systems offer the same functionality but the degree of support, which actually makes the difference to how quickly and effectively implementation is achieved, varies enormously.

 
 

from Oakhaven Hospice
Specialty: Healthcare / Medical
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Great Product and Excellent Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use, great for streamlining processes and brilliant report writing system/statistical analysis.

Likes Least

Currently unable to recognise complex shift patterns. This is not a problem but does impact absence statistics.

Recommendations

Make contact with other organisations using it to gain a better understanding of the day to day workings.

 
 

from Walsall Housing Group
Specialty: Non-Profit
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

CiPHR - 'Does what it says on the tin'

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Likes Least

Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

Recommendations

Ensure you know what you need now and in the next few years. Dont be sold on what looks good, ensure you speak to users of systems and know what solutions you are looking for then compare systems that will solve these needs for you.

 
 

from Air Business Ltd
Specialty: Distribution
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Changed the view of HR to a strategic partner

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ease of report generation and the vast array of reports that can be tailored to the business needs.
It gives a great visibility of terms and conditions across all business units and varying sites. The support from our Account Manager is fantastic and she is extremely knowledgeable about the product.
The mobile function is great for employees and managers who work remotely.

Likes Least

The internal forms can sometimes be restrictive in flexibility and in terms of who can add narrative but this can be worked around. All issues can be solved but there is nearly always a cost hence 'work around' are sort.

Recommendations

Clean your data before migration and even after migration spend time attaching documents to individuals files. You get so much more from this product if you invests resource into verifying data, attaching documents and customising reports for managers to use in employee interventions.

 
 

from ZPG Ltd
Specialty: Software / Technology
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Fantastic Support and Easy to use System!!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

System - easy to use and if you are a busy HR team like most and need something that is out of the box but customisable when you need it to be then this is the system to use.

Vendor - Fantastic support from the Tech Support team but also from our Account Manager, no problem is too big or small and always resolve the issue within 24 hrs

Likes Least

Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.

Recommendations

Ask for CIPHR to put you in touch with a current customer. We found this incredible valuable as it was real time and gives you a real insight into what the system is capable of.

 
 

from RCNi
Specialty: Other
Number of employees: 101-250 Employees Employees number: 101-250 Employees

very user friendly and eay to pick up

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Being able to download reports into excel. I use reports a lot in my role and find this function very useful.

Likes Least

I really don't dislike anything about this product

Recommendations

NA, first decide what you expect from an HR system then look for the appropriate software to match your requirements.

 
 

from Previously Aetna Global Benefits
Specialty: Insurance
Number of employees: 251-500 Employees Employees number: 251-500 Employees

User friendly HR system, strong customer service and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Likes Least

I think it would always be the cost, even if it's competitively priced!

Recommendations

Ensure beforehand you have a clear specification of what you need and how the system can be tailored for your needs and within your budget. What is planned for system features in the near future? Review other businesses that are using the system and especially those that are similar to your HR system needs. It can mean the system already has the specifications developed for another business and therefore be implemented more easily and quickly.

 
 

from whg
Specialty: Other
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

Software Advice

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use and understand. Functionality of the system and the help and advice you receive from the whole team

Likes Least

The creation of your own reports - it is not always easy to understand where to find the inforamtion you wish to extract from the system which can slow you down however the support line is only a phone call away and they are always very helpful.

Recommendations

I would recommend that you do compare to other systems / products as it always helps to see the functionality of each system and how they differ.

 
 

from Rugby School
Specialty: Education
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

Useful Product, Highly Customisable

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

CIPHR are great & offer easy access support via an online helpdesk & a phone line. During the set up process we also had several sessions with our own consultant ensuring we had the system working the way we wanted it to.

The product is great - we have been able to adapt fields to hold pertinent data & the reporting functions are great. Self service section is easy even for non computer users.

Likes Least

You need a different user name & password for every different CIPHR product unless you pay extra for another level of security that logs you into all at once. Be prepared to have a list!

Recommendations

Be sure of what you really need & do a test data migration so you can see what your input will look like before you do the full one!

 
 
 
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