ECI Empower Software


 

ECI's human capital management (HCM) product is a unified SaaS, cloud-based solution for managing all aspects of employee administration, from pre-hire to retire.

ECI is a single-source, real-time system that aims to eliminate manual and paper processes, automate critical workflows and improve interdepartmental communication. As a web-based solution, ECI does not require hardware purchases or upgrades, and the system is accessible with one login.

From a single access point, employees, managers, recruiters, payroll and benefits administrators and other users have access to data specific to their role, delivered via the Web. These roles are developed and customized by the implementation team to fit each location, division and user while still offering control at the corporate level.

ECI’s HCM applications include Applicant Recruitment, Onboarding, Payroll, HR Management, Reporting, Time & Labor Management, Benefits/OE, Self-Service, Performance Management and Reporting Analytics. ECI comes fully integrated and the interface remains consistent for all users, regardless of role.

ECI serves middle market companies in many industries, including banking, healthcare, hospitality, non-profit and energy.

 

ECI Empower - Mobile capabilities
 
  • ECI Empower - Mobile capabilities
    Mobile capabilities
  • ECI Empower - Benefits statement
    Benefits statement
  • ECI Empower - Performance review dashboard
    Performance review dashboard
  • ECI Empower - Pay Run Task Manager
    Pay Run Task Manager
  • ECI Empower - New Hire Task Completion Summary
    New Hire Task Completion Summary
  • ECI Empower - Employee overview
    Employee overview
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

3 Reviews of ECI Empower

Showing 1-3 of 3

 

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Sally from Berry Companies, Inc.
Specialty: Agriculture
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

ECI Empower User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We used a software that did not offer any personal support. We had to open a ticket every time we had a question. Now that we use Empower, we simply pick up the phone and we have someone right there who can walk us through any issues we might have. The reporting capability is amazing. We couldn't be happier.

Advice to Others

When you look at other options, make sure you really evaluate Empower. They can do everything the others can and at a much more reasonable price.

 
 

Lori from Gibson Insurance Agency
Specialty: Insurance

August 2015

August 2015

I am our benefit administrator here and process bi-weekly payroll.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

As our company made the transition to ECI just a few years ago, I cannot say enough about the support I received through the transition as well as day to day support. Never am I made to feel as if a question, problem, or concern is silly or unwarranted -- all support staff is more than willing to walk be through any situation to its resolve. The best!!!!!

Likes Least

I really cannot think of anything I like the least -- maybe as simple as wishing the system didn't time me out so quickly, but really not a negative thing to say.

Recommendations

Once you have evaluated if the product will adequately support your needs, I would say to look for knowledgeable support staff.

 
 

Maggy from HRD Aero Systems
Specialty: Transportation

March 2015

March 2015

ECI Empower is a valuable HR tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

ECI's reporting capabilities allowed me the flexibility to create on demand reports from various fields to support our operational needs. The standard reports offered by ECI Empower exceeded our expectations.

Likes Least

Empower's recruiting feature was a bit more difficult to administer. The module did not flow continuously, which meant having to go back and forth through different screens.

Recommendations

I would recommend comparing Empower's reporting features as many companies offer solutions that manage and track data but it is quite difficult to retrieve.

 
 
 
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