HotSchedules Software


 

HotSchedules provides mobile, cloud-based technology for the restaurant, retail and hospitality industries. This vendor delivers a suite of workforce, back office, and scheduling solutions designed to automate operational challenges, making working for and in restaurants easier and more efficient.  

HotSchedules' labor management apps give employees, managers and owners the tools to efficiently and proactively manage the schedule and reduce labor costs by as much as two percent.

With advanced reporting and forecasting capabilities, the HotSchedules scheduling solution is ideal for restaurants who are moving away from manual scheduling methods and want to ensure leadership can analyze shifts and monitor labor budgets.

HotSchedules' also includes social recruiting, e-learning, comprehensive labor management, BI, inventory, print and digital logbooks and various applications built on their self-publishing API platform.

HotSchedules serves more than 2 million users in over 150,000 locations across 26 countries.

 

HotSchedules - Forecasting
 
  • HotSchedules - Forecasting
    Forecasting
  • HotSchedules - New scheduler
    New scheduler
  • HotSchedules - Schedule warnings
    Schedule warnings
  • HotSchedules - Schedule w/additional info
    Schedule w/additional info
  • HotSchedules - Certifications
    Certifications
  • HotSchedules - Approve swap
    Approve swap
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

12 Reviews of HotSchedules

 
Software Advice Reviews (9)
More Reviews (3)

Showing 1-9 of 9

from Princeton Information
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Support

My company (national restaurant chain) switched from an old homemade Excel schedule system to HotSchedules. What a difference it made! We were able to adjust schedules on the fly - which is a huge time saver in the restaurant industry. No more signing off on approvals since a manager could instantly approve changes after reviewing overtime hours. It also has built in analytics to calculate labor costs and efficiently determine where to spend labor dollars.

Pros

Ease of use, web and mobile app interfaces, updated frequently

Cons

Not enough customization on layouts

Advice to Others

I would highly recommend this product for restaurant and hospitality companies.

 
 

from Affinity Integrated Solutions Inc. and TGI Friday's
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

Basic

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

For the sake of accessibility in making schedules and sending them out it is pretty good.

Pros

The fact that it will send schedules and changes directly to your email

Cons

It does not send messages created in the mail center to your linked email box. You have to sign in to the program to read anything sent within the message center when it could just easily be displayed in your linked email account.

 
 

from Michael Forbes Grille
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

terrible!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support

really like the scheduling software so we signed up for the inventory...big mistake....this just does not work and i am shocked they are still selling it.....so many bugs they do not know how to fix it...complete waste of money and time..

Pros

none

Cons

it is not a working product

Advice to Others

do not waste your time and money

 
 

from Hooters
Specialty: Food / Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

Hot schedules systems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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I currently work for a resturants and hot schedules just simplifies all of the old hassles of paper scheduling and switching shifts. One has access to contact information of its employees, and informs you have anyone who is willing to make a swap of a shift. It simply eliminates the hassle of paper scheduling.

 
 

from UCBC
Specialty: Food / Beverage

Lacking key elements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ability for employees to swap shifts easily. The mobile app makes it accessible for employees.

Likes Least

Any "time off" hours such as vacation get calculated into actual hours worked so overtime starts calculating before it should. So when you run reports for payroll and the person doing payroll does not realize this, you will end up paying overtime to employees who have not worked a 40 hour week. According to customer service, there is no way to fix this. Reports are not intuitive.

Recommendations

Find a system that has some basic knowledge of fundamental timekeeping and payroll.

 
 

from Carolina Ale House
Specialty: Hospitality / Travel

A great system for keeping track of staffing requirements.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

A great system for keeping track of staffing requirements.

Likes Best

Simple, easy-to-use format that's user-friendly for managers and employees alike.

Likes Least

Needs buy-in and support by entire staff to keep everyone engaged.

Recommendations

Is the system adaptable to your particular organization's needs?

 
 

from KreativElement
Specialty: Other Services

Scheduling just got way easier!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Scheduling is no longer a hassle, and the manager no longer has to be the middle man for scheduling changes between co-workers.

Likes Least

Nothing bad to report about this product. It does what it says it will do with no glitches or downs.

Recommendations

Really get a full understanding of all the features, otherwise you're missing out.

 
 

from Famous Daves
Specialty: Food / Beverage

Hot schedules

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of scheduling for the staff. Ease of communication for the hourly staff.

Likes Least

Complicated reports and navigation around the site. Expensive. Wish the digital logbook was emailed nightly for easier access.

Recommendations

It really depends on what you are looking for in online scheduling programs. In order to get the money out of the product you must utilize all of hot schedules reporting, etc. if you want something simple--there are less expensive programs out there.

 
 

from Red Branch Media
Specialty: Hospitality / Travel

Extremely Helpful

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The ability to copy and paste a schedule for easy schedule creation and also contacting staff when the schedule is complete.

Likes Least

At first, setting up the product takes a long time, but once you get everything filled out and shift needs entered, the product is easy to use!

Recommendations

Consider how HotSchedules can create an easy transition process when converting to using their product.

 
 
 
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