iCIMS Applicant Tracking System Software


 

The iCIMS applicant tracking system is a cloud-based recruiting solution that helps businesses source, recruit and onboard candidates. The software is suitable for organizations of all sizes in any industry.

iCIMS allows recruiters to post jobs to a variety of job boards such as Monster and Indeed. It is mobile-friendly which enable candidates to search job openings from any device. With the social recruiting functions of iCIMS, current employees can also automatically post new job openings to their social profiles.

A central dashboard enables hiring managers to view the full hiring process in one location and create a workflow for each stage of the process. Users can also create standard or custom reports to show recruitment metrics including recruiting performance, job board performance, cost per hire and social media activity.

Users can access an online helpdesk for support. iCIMS is available on a per user per month basis.  

 

iCIMS Applicant Tracking System - Candidate view
 
  • iCIMS Applicant Tracking System - Candidate view
    Candidate view
  • iCIMS Applicant Tracking System - Dashboard
    Dashboard
  • iCIMS Applicant Tracking System - Mobile friendly
    Mobile friendly
Supported Operating System(s):
Web browser (OS agnostic)

243 Reviews of iCIMS Applicant Tracking System

 

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Software Advice Reviews (135)
More Reviews (108)

Showing 1-20 of 135

Amanda from Comcast
Specialty: Media
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

ICIM Review

Ease-of-use

Functionality

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Value for Money

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Decent product - I consider this the bang for your buck CRM tool

Pros

Price

Cons

Connectivity to other L&D/PM systems

 
 

Rich from LHC Group, Inc.
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Our company uses the iCIMS recruiting and onboarding platform and I've found it to be most flexible from a front end configurability standpoint. In addition, we are a Lawson shop and the iCIMs technical team is very familiar with our integration needs. For example, our direct deposit integration now has a checkpoint on the iCIMs site that validates the routing number before the file is exported - it is a huge help in identifying/reducing typos by the candidate. Finally, with many of the support teams I've worked with over the years, iCIMS is hands down the most responsive and proactive.

 
 

Kari from Fox Valley Technical College
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

ATS makes recruitment easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

iCIMS ATS meets our needs for a Technical College and gives our candidates a good customer experience. I highly recommend exploring its capabilities!

Pros

The social media sharing tools make it easy to advertise your positions. The resume parsing feature saves valuable time for candidates filling out the application.

Cons

The onboarding module may require Custom iForms.

Advice to Others

Customer Service is very helpful and can guide you through any process. You can make it as easy or complex as you want.

 
 

Alyssa from University of Maryland Medical System
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Easy to navigate and learn

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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N/A

I have worked with 3 ATS platforms throughout my recruiting career thus far. Overall, the iCims talent management platform is fairly easy to use and user-friendly for someone with or without an experience of using an ATS system. It seems to be very to easy to integrate the platform with other technologies as well. This is tougher with older ATS platforms.

Pros

Easy to navigate and move candidates throughout the hiring process.

Cons

The reporting functions and searching functions could be easier.

Advice to Others

If you are looking to make a switch to a new ATS, I would definitely recommend considering iCims. Not only is it easy to use, but it is easy to integrate with other technologies. It is harder to integrate older ATS platforms but iCims seems to be one of the easier ones.

 
 

Jeremy from gst stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great app for candidate reporting

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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N/A

iCIMS Talent platform helped a lot with finding the right candidates for our organization. It helps us posting the jobs on our website and helps us reaching candidates easily. The app is easy to use. The visual charts are helpful for the reporting purpose.

Advice to Others

Good app to use for managing jobs available in your organization. It helps to manage candidate data easily and helps with the reporting as well.

 
 

Anja from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

iCIMS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It truly helps me with tracking all of my applicants and getting them on boarded, however, the reporting feature could be edited a bit in order to make it more user-friendly. When it comes to updating and dealing with customer service, I will say things do take time and that should be improved.

Pros

Easy navigation throughout tracking applicants, lots of options with integrating!

Cons

Reporting can be confusing sometimes, needs to be more elaborate and maybe simplified. Perhaps have some reports already populated.

Advice to Others

Take a week or so to get yourself familiar with everything

 
 

Angela from QPS Employment Group
Specialty: Staffing Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Good applicant tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This system is a little more complex with some confusing functions. I have used a few other systems and did not find this one as user-friendly as others. I think there were a few functions that I just did not understand how to use. Overall a reliable system but could use some updating

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Best Applicant Tracking System Ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our organization went from having paper applications and using an Excel file to track our candidates, but I had the opportunity to help with the search of finding an applicant tracking system for our organization. Ultimately, after demoing 5 different ATS's program various providers, iCIMS was hands down the best product and especially for the money. The overall use of the system is outstanding as it incorporates all of the main features that we needed, and their customer service/help desk support is the best I have ever experienced having worked with many different vendors in the past.

If the system has a drawback, I would argue that it would be two things.

- The ease of use and capabilities with its overall reporting abilities
- The number of different vendors that iCIMS has partnered with for integration purposes.

Overall, I love iCIMS and would highly recommend to anyone looking for a new ATS.

Pros

- Overall layout
- Ease of use
- Simple process for job applicants
- Continuous updates throughout the year at no cost

Cons

- The ease of use and capabilities with its overall reporting abilities
- The number of different vendors that iCIMS has partnered with for integration purposes.

Advice to Others

Be sure to ask questions if demoing the system because they are more than willing to offer any help.We love iCIMS and have no regrets!

 
 

Carrie from Stillwater Human Capital
Specialty: Recruiting Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Best recruiting software for running reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I started using iCims after using Cyber Recruiter. While I like both for basic recruiting needs I found that running any sort of report was much easier using iCims. The ease and functionality are far superior.

Pros

Ability to run reports.

Cons

A cleaner user interface would be nicer.

Advice to Others

Good for companies with 100 or more employees. Smaller companies may find it to be more than they need.

 
 

Rebecca from Apex
Specialty: Staffing Agency
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

iCIMS Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I use the iCIMS tool frequently in my role as an account manager at a staffing company. While my company itself doesn't utilize iCIMS, one of my major clients uses the tool for all candidate submissions to job requirements. I've been using the tool for about 6 months and can say that it is not the easiest tool to use. I much prefer the tool that my company uses internally, Bullhorn.

Pros

I like that iCIMS allows me to make candidate profiles within the system and submit the candidate to multiple job requirements without having to re-enter any information. This has the potential to be a big time saver for companies that often submit the same candidate to multiple requisitions.

Cons

The interface could definitely undergo a makeover; while functional, iCIMS is not interesting to look at whatsoever. I have also found that it can be a bit of a pain to enter information about candidates to the extent that iCIMS requires. For example, to make a candidate profile, you need to have the correct address and phone number of a candidate. While we usually have the phone number on hand, I usually have to hound people to give me their address quickly so I can submit them in a timely manner.

Advice to Others

iCIMS has the potential to be a great tool, but I would consider other options at this time. It is certainly not my favorite time of the day when I need to log into iCIMS.

 
 

Roxanne from Cell Signaling Technology
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

iCIMS Recruiting Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I recently implemented iCIMS at my employer, after reviewing a number of other platforms. I chose iCIMS due to the ease of use, robust functionality and price.

Pros

Robust functionality and reporting capabilities

Cons

Could use a facelift on the user interface

 
 

Taiyesha from National Louis University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It's very easy to use and navigate through the system once you are familiar with everything. Although the system can be a little cumbersome at first.

Pros

The implementation was practically seamless and customer support has been responsive. Very easy to manage from an administrative standpoint.

Cons

After the system has had an updated things go a little haywire and it's hard to navigate through the system sometimes.

Advice to Others

Have a thorough and very specific understanding of what you'll need from the software, who your users will be and the specific workflow for your different types of hires.

 
 

Iris from Saint Leo University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

iCIMs offers a platform that is easy to use and offers great features for identifying top talent! Their customer service is excellent!

 
 

kelley from A-C Electric Company
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Icims Talent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

iCIMS has the best thus far reporting generator and capabilities and features. This program is very user-friendly and customer service is awesome as well.

Pros

Great report generating.

Cons

Expensive.

Advice to Others

Make sure this is cost effective for you company size. We are 300 strong and it works for our size.

 
 

Christina from HomeBridge Financial Services, Inc.
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

iCIMS: One of the best onboarding systems out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I am an iCIMS Administrator at a company with 1500 employees and the ability to customize all aspects of the system is great. I'm able to put locks on what hiring managers can see and what different login groups have access to. The reporting capability is robust however, we would like more visually pleasing graphs for the hiring managers. iCIMS is integrated with our payroll software and it's seamless. I really don't have any complaints about iCIMS.

Pros

Easy to use, Customization, Help Desk is always helpful.

Cons

Reporting should be more visually pleasing.

Advice to Others

Buy it.

 
 

Valerie from The Arc of Howard County
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Not the best for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using iCims for about a year now and I'm not really impressed. The software is not very user-friendly and hardly any of my hiring managers can figure out how to use the product. I am limited on how many hiring managers can be set up with log-ons which isn't great for us. I wish there were opportunities for us to come train in person because I'm sure there are features I'm missing that just don't stand out right off the bat. This product is also really pricey for what we use it for.

Pros

Stores information and allows you to move applicants through hiring process with good notes section

Cons

Cost, ease-of-use, lack of training opportunities

Advice to Others

You will need to have several training sessions for your hiring managers unless they are computer-savvy; in which case they may be fine with a quick tutorial.

 
 

Shawnita from Delta-Montrose Electric Association
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Extremely Happy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

iCIMS has been great to work with from day one. Although we do not use the software to its full capacity due to being a smaller company, we really appreciate how it can accommodate a smaller (100ee) company. Their reporting is top notch and although they need to improve some small functionalities - they are working constantly to always improve and they Listen! to your recommendations.

 
 

elle from oneharvest
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Not for use in Australia

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Does not integrate with SEEK, app doesn't work on iTunes Australia and consultants/helpdesk struggle with providing support with the time difference - would not recommend progressing if you live outside of the USA bubble.

 
 

Waseem from Baffinland Iron MInes
Specialty: Engineering
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

The Best ATS SYSTEM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This product is extremely user friendly, very easy to use. Evening getting some computer lacking hiring managers trained on this software was extremely easy. if you can use an android phone or apple, this is just as easy to learn.

Pros

web based, user friendly

Cons

not much

Advice to Others

i highly recommend having a look at this before you make your final decision

 
 

Hea from Actsoft
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Talent Acquisition Specialist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The product does what I need it to do but isn't all that efficient in functionality

Pros

stores all of my candidates in one place

Cons

The "job posting" piece that is claims to have produces almost no candidates for me. The views are not user friendly.

Advice to Others

Its an okay product if you have a small operation like ours but if you have a ton of open positions and need to fill stuff quickly it will not be the best option. It is cheap so that is always good but you get what you pay for.

 
 
 
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