myStaffingPro Software


 

myStaffingPro is a web-based Applicant Tracking System (ATS) that offers applicant tracking, candidate recruiting, and on boarding in a scalable, and configurable solution. The application is SaaS based and makes it accessible from any device. It offers integration capabilities into background checking, HRIS, learning and performance management.

myStaffingPro streamlines, simplifies, and drives the applicant workflow and hiring process. It also offers the web 2.0, social media tools and RSS feeds organizations need to stay on the forefront of modern hiring processes.

myStaffingPro allows users to quickly post job openings to a hosted career search screen and then collect applications online. This allows users to easily and efficiently review, note, export and even email applicant data. The critical data can be accessed from anywhere with an internet connection.

The myStaffingPro solution is available in different pricing options that support businesses ranging from a small office to a large enterprise seeking a customized solution. The software is useful for HR professionals seeking a user-centered, cutting-edge ATS.

 

myStaffingPro - myStaffingPro Dashboard
 
  • myStaffingPro - myStaffingPro Dashboard
    myStaffingPro Dashboard
  • myStaffingPro - Applicant Search and Update
    Applicant Search and Update
  • myStaffingPro - Example Career Site
    Example Career Site
  • myStaffingPro - Onboarding
    Onboarding
  • myStaffingPro - Prescreening Management
    Prescreening Management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

55 Reviews of myStaffingPro

 

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Software Advice Reviews (24)
More Reviews (31)

Showing 1-20 of 24

Raegan from Devereux Advanced Behavioral Health
Specialty: Healthcare / Medical
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

User-Friendly and Intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recommend this ATS for small and medium-size businesses, very straight-forward and user-friendly, and our customer service rep is very responsive and helpful!

Pros

Multiple functions that increase efficiency in getting to info quicker (shortcuts).
Hiring manager feature all via email, no login required.
Live Chat Help feature

Cons

Not as effective for larger organization with multiple locations, jobs, applications - more time-consuming to make changes/edits on administrator side.
Limited options for mobile devise users to upload resume.

 
 

Tim from Pep Boys
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Excellent customer service, a company that truly cares.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!

Pros

Extremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.

Advice to Others

An ATS is not a small decision to make, look carefully and extensively before you decide. Think of your needs today, tomorrow and in the future.

 
 

Megan from MXNS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Do not waste your time or money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The My Staffing Pro user interface is confusing, chaotic and messy. The platform that MSP uses is years behind the competition. There are too many clicks required to get through the application process, and there's a huge inability to reformat the tool so that it's more user-friendly. Functionalities with questions can be clicked on or off, but doing small things, like putting the questions on one page to minimize the number of clicks a user has to go through when applying for a position is an additional cost. Furthermore, there is no intuitive way to look through candidates as a hiring manager. The process of downloading a candidate's resume takes over 2 minutes. Above all, the customer care team is completely non-responsive. This has quickly become our largest challenge. While we have ideas for ways to make the tool work for us, we are unable to get an MSP representative dedicated enough to have a conversation and provide follow-up and feedback with us. Needless to say, we will be looking to find other options due to the lack of responsiveness from MSP, and due to not being able to get our questions answered, or needs addressed. This tool is not meant to be used to serve a large company with a consistent request load of 50 or more request per month.

Cons

The customer service is unresponsive and practically non-existent. The functionality is not user-friendly, not flexible, and not easily adjusted to fit the needs of the client.

Advice to Others

Do not attempt to use this software if your company is one that has a large and consistently moving and changing candidate pool, for a large number of openings.

 
 

Emmanuel from Artech Information Systems, LLC
Specialty: Recruiting Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

myStaffingPro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A very great Applicant Tracking System, that helps with full recruiting/HR cycle. Very efficient in the onboarding by making it easy and thorough to manage the entire employment cycle.

Pros

Integration!

Cons

None!

 
 

Kristen from Carnegie Library of Pittsburgh
Specialty: Non-Profit

September 2016

September 2016

Still learning the lay of the land

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

ability to send bulk applicant info to managers via HM Portal and receive their feedback

Likes Least

community based organization feature: we thought you could add your contacts and have a quick solution to send your job postings to them, but you have to type in their info for each requisition and that is not how we thought that worked

Recommendations

ask for referrals and apply for positions on the sites of those currently using the product. also some features are not automatically turned on (like the EEO job code) and we didn't realize that until we asked.

 
 

Jeremy from Clarke's Sheet Metal
Specialty: Manufacturing

August 2016

August 2016

Not really suited for my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is a great product and in the right situation it would be great. Unfortunately I am unable to use this effectively in my business. I just don't have enough turnover to justify all the automation included in this software. The vendor does have great support and helpful training on their website though.

Likes Least

It is suited more to companies with higher turnover and hiring demand than I have, so it doesn't really save me much time.

Recommendations

You need to determine if your turnover is high enough, or if you have a tough time recruiting new personnel. If you hire one or two people a month, this really will not help enough to make it worth your time.

 
 

Tara from TANCO Engineering
Specialty: Construction / Contracting

October 2015

October 2015

Sends openings to candidates

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Integrated with Paychex, a system that we already utilize in a variety of ways

Likes Least

Only integrated with 6 job boards. Other job boards, have to paid for and posted to individually

Recommendations

If posting to Indeed isn't important to you, then this may be a good platform for you.

 
 

Brett from Spherion
Specialty: Staffing Agency

July 2015

July 2015

Applicant and Office Friendly Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the vendor side of things. We were always needing to make changes to things such as adding to a Facebook, LinkedIn and others profile and they were always there to help. We had a dedicated account manager to guide us through it. The changes were made in a timely manner and we always knew when to expect the changes to be implemented.

Likes Least

There was absolutely nothing I did not like about MSP, I liked the product and the company/people behind it.

Recommendations

Make sure you consider what business and needs will be like down the road. Most of us are very aware of where we sit as of now during the implementation process but please consider where you might be in 3-5 years and how this software will work in that environment.

 
 

Fred from Rock Companies
Specialty: Transportation

May 2015

May 2015

MyStaffingPro Administrator and User

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

MyStaffingPro fit the needs of my company and was scalable as we grew. Another plus for MyStaffingPro was that I had a dedicated customer service rep that got to know me and my company, she was familiar with my needs and suggested formatting that worked for my company

Likes Least

The reporting was not as robust as I would have liked.

Recommendations

Make sure that the software can work with your hiring process, you do not want to have software that does not enhance your process. Explain your process to the vendor and have them show how the software works at each step.

 
 

Ashley from Tufts University, formerly used at Hospice of Dayton
Specialty: Healthcare / Medical

April 2015

April 2015

Great Staffing Software.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is extremely user friendly and the vendor can make adaptations to suit your needs which is useful.

Likes Least

N/A I really enjoyed using this software and complain about using Taleo currently :-)

Recommendations

Having used different types of this software, I think it is important to evaluate based on use for the recruiter, use for the hiring manager, and use for the candidate. For example, a software may work really great for a recruiter but make the application really difficult for an applicant. Or, the software may make reviewing applications difficult for a recruiter but seem like a breeze to applicants. It is really important that all three of these things work well together.

 
 

Annette from HCR ManorCare
Specialty: Healthcare / Medical

April 2015

April 2015

MyStaffingPro recommendation from a long-term customer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

myStaffingPro provides excellent customer service. It is a solid Applicant Tracking System but it is their partnership that is the true difference.

Likes Least

We have multiple users types and on occasions upgrades impact these users without prior knowledge of what the impact will be.

Recommendations

We currently use another provider for recruitment advertising/market which handles our career site, job boards, etc. So I am not able to comment on how MSP handles these aspects for clients.

 
 

Gina from Red River Federal Credit Union
Specialty: Banking

April 2015

April 2015

Occasional User of myStaffingPro

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is very user friendly. I recommend it to everyone.

Likes Least

I do not have any dislikes about this product. It is great!

Recommendations

Try myStaffingPro, you'll love it. It would be hard to beat!

 
 

Jessica from Red River Credit Union
Specialty: Banking

April 2015

April 2015

Easy access of using myStaffingPro

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I love the ease of being able to navigate through the software with ease.

Likes Least

At this time I do not have any thing that a like least about the product or vendors.

Recommendations

Great experience using the software. Because of the easy access, it felt that I was in control.

 
 

Scott from Hospice of Dayton
Specialty: Healthcare / Medical

April 2015

April 2015

Strong RMS that is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

My experience with myStaffingPro has been great. The ease of using the system is amazing. I was self-taught after joining a company, and I caught on with no problems. I loved the hands on approach the staff took in helping me make changes and the service was very high.

Likes Least

One thing you need to do is an administrator is make sure that your postings are formatted correctly so they look appealing to applicants. This will take some time and trial & error but once you have a solid foundations the ease of using a post ongoing is amazing.

Recommendations

Take your time in learning the system and play with things. I found in years of using it there always seems to be a new or different feature that I could use to benefit my company, applicants or recruiters.

 
 

Brittney from Hospice of Dayton
Specialty: Healthcare / Medical

March 2015

March 2015

I really like MyStaffingPro. I find it to be user-friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that whenever I have a concern, I am able to contact MSP and I always receive a response quickly. The program is very customizable to your needs.

Likes Least

The thing I like least is that people are able to have several different accounts. It would be nicer if, when someone applies, the system would recognize if they applied before better and merged the account for that person. Also, we tend to have a lot of incomplete applications, which we believe is caused by users not being able to complete applications via their phone. However, I know that MSP has been working to resolve this issue.

Recommendations

I recommend that you use the program as is to start, but gradually customize it to meet your needs. MSP reps are very helpful and want you to have the best experience possible, and the more you customize, the more valuable you will find the system to be.

 
 

Lynda from Hospice of Dayton
Specialty: Healthcare / Medical

March 2015

March 2015

MyStaffingPro improves every year

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have been using MyStaffingPro for 6 years. I have been able to adapt the product to our organizations needs over the years so that it just keeps getting better and making my work more efficient. I can email my representative with suggestions or questions and I always get a prompt and helpful response. I love that I can customize it to make my job easier. Candidates can register for email notification of openings. I can create statuses that prompt automated emails with information, survey links, attached documents, etc. I can save documents and notes that help me keep track of where I am in the process with each candidate and position. We have recently implemented an onboarding process that allows candidates to quickly and easily complete onboarding documents online.

Likes Least

MyStaffingPro could improve the reporting functions to make them more user friendly. I would really appreciate that improvement, but for now I just don't use the reports at all.

Recommendations

MyStaffingPro is affordable, the customer service is prompt and helpful, and the product is very intuitive, easy to learn and adaptable. I would recommend you give it a try!

 
 

Ann from Kelly Outsourcing and Consulting Group-RPO
Specialty: Consulting

March 2015

March 2015

MyStaffing Pro great Applicant Tracking System, good customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that it is very easy to setup and use. Other ATS vendors it might take a few months to setup. In my world I might get a couple of weeks to setup an instance. MyStaffing Pro allows me to setup and manage my ATS, and if I need help their customer service is always there to help me.

Likes Least

Sometimes in their zeal to help a client they push a software release out without fully testing. But if there is a glitch it is always resolved very quickly.

Recommendations

Make sure you pick a flexible system like MyStaffing Pro that is updating and can change with your business needs. Some of the other larger ATS vendors might seem like a Cadillac, but if you need something changed or updated you are out of luck, or it takes months to get the change in place. MyStaffing Pro also offers free end user support via a chat tool or a phone line which frees me up to support the product and not deal with candidates.

 
 

Andrew from Potomac Associates
Specialty: Accounting / CPA

March 2015

March 2015

MyStaffingPro Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

MyStaffingPro is targeted to the recruiting industry and understands what is important when recruiting new talent and what information is necessary and not so necessary .

Likes Least

Limited LinkedIn functionality, the fact that I would like it to interact more with my outlook.

Recommendations

Try and put yourself in the shoes of HR/Recruiters...how efficient the system is with cooperating with a targeted search and what information is clearly visible (don't have to go searching for it).

 
 

Felicia from Red River Employees Fed C U
Specialty: Banking

March 2015

March 2015

Great recruiting product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the fact that jobs are automatically posted to Indeed.com.

Likes Least

The products works fine. I have no additional comments to add at this time.

Recommendations

Make sure the software is user-friendly and there is a good support department.

 
 

Deanna from Hanover Consumer Cooperative
Specialty: Retail

February 2015

February 2015

New to StaffingPro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like this product, because it is simple to use. It does not take long to learn around it. The other thing I like about the product is that it takes away the "any things" applicants. They are forced to apply for a specific position. We dealt with the vendor in training and she was wonderful.

Likes Least

I don't see anything I like the least yet. It is still a learning curve for me.

Recommendations

Because I am very new with this software, I don't think I can recommend until I have used it for a while.

 
 
 
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Showing 1-20 of 31

Yolawnda from Alternatives, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Applicant tracking with ease!

Pros

Easy for applicants! Works well with payroll and Human Resources software. Makes processing applicants easy!

Cons

No issues! Just starting using this product and I highly recommend it. Great customer service. very responsive.

Source: Capterra
 

Kristina from Atlantic Auto Group

February 2017

February 2017

myStaffingPro Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has a lot of great features if you're already a paychex customer. The ease of use for migrating the applicants information into paychex deletes an extra step for the payroll department and makes employee errors almost null. The problem is that the cost for using this program probably exceeds a whole lot of other applicant tracking software, and therefor it is best to A) do your homework before signing up and B) try to do it during a contract renewal so that there is room for price negotiation.

Source: Capterra
 

Birgid from Crossroads

March 2015

March 2015

A Welcome Change...

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Love the new look of MSP. The new features are great and the website is very easy to navigate. Awesome job everyone!!!

Source: Capterra
 

Diane Fisher

October 2012

October 2012

My Staffing Pro is an Excellent System!!

Product Quality

Product Quality
Quality

My Staffing Pro is an excellent program to work with with! It has made our lives so much easier and is simple and user friendly!

Source: GetApp
 

Brett

October 2012

October 2012

Very Convenient!

Product Quality

Product Quality
Quality

My Staffing Pro is so easy to use and saves a lot of time. As manager of a restaurant, I need to coordinate a lot of changes in our staffing. This applicant tracking system makes it easy to update information on current employees and review new applicants. I can easily generate and print out necessary documents for our records, which always seems like such a chore with other websites. It is great to have My Staffing Pro because I can spend more time helping the business grow!

Source: GetApp
 

Terri from AmTrust Financial Services

December 2010

December 2010

AmTrust MSP Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Highly Recommend

Pros

The product is robust, implementation was a snap, the customer service staff is superb and it is very fairly priced.

Cons

I have not encountered any "cons"

Source: Capterra
 

Corinna from Servpro Industries, Inc.

December 2010

December 2010

MSP Offers Excellent Customer Service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, I would recommend MSP to small/medium sized businesses as a good basic system. Realizing that upgrades and new features are added as developed.

Pros

MSP does a good job allowing me to perform my job posting duties and tracking of applicants. The disqualifying feature in the questionnaires really help me eliminate candidates that I do not need to review. The reports seem extensive but I have not had a real opportunity to get into them because we've only had the system for a year. I also love the parsing feature and automatic delivery of email messages. I love the "Register here for future openings" option for candidates. Most importantly, when we have come across stumbling blocks, the staff has been very patient and kind in their time assisting me. I really appreciate great customer service - thank you!

Cons

The system takes a while to really understand and there are basic features missing that I need for my job (ie: when someone doesn't complete the initial application completely and then goes back later to complete it, the system still shows their status as being "Incomplete". Another feature missing (which we are working on) is that any disqualified candidate cannot upload their resume - which frustrates the candidate and doesn't allow us to collect resumes that we could search for later use in upcoming positions. Also, when I candidate goes back into their application, it looks like all of the uploaded job information is missing, so they ultimately end up redoing it all, which frustrates them. I have heard from candidates that it is not the most user-friendly system and is time consuming.

Source: Capterra
 

Donna from VAPremier

December 2010

December 2010

MYStaffingPro

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, a good application and affordable

Appreciate that MSP strives to enhance the system based on user's needs and suggestions.

Pros

affordable

easy to use once implementation has been completed.

MSP open to suggestions/systems enhancements

Currently receiving excellent support from knowledgeable, helpful client manager.

Cons

lack of knowledgeable support during implementation

training and training material lacking for initial implementation

Source: Capterra
 

Melissa from AmTrust Financial Services

December 2010

December 2010

MSP Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very good in overall meeting needs of business.

Pros

Allows unlimited set up of reason codes, quick portal posting, ease of candidate tracking/viewing.

Cons

Would like to see auto triggered emails to internal users that provide notification when applicant complete phase 2 application. Internal administrator has limited capability with regard to some changes (MSP administrator needs to make certain changes).

Source: Capterra
 

Douglas from Blanchard Valley Health System

December 2010

December 2010

Quality product, excellent service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, this is an outstanding service especially at this price point. Support is excellent and the system has been frequently upgraded.

Pros

This applicant tracking system met all our initial needs. More importantly, it had the capacity to offer us morefunctionaliyt as we identified new and different needs in our employment process. The company has been very responsive in finding ways to customize the applications to meet our changing needs MyStaffingPro sets the standards for excellent customer service. Finally, it is a value compared to other similiar offerings.

Cons

Sometimes the company has made improvements to the system that are not communicated. The candidate self-scheduling capacity needs further development and is rather cumbersome to set up. There could also be enhancements to the process for attaching documents.

Source: Capterra
 

Cindy from Spherion of Lima, Inc.

December 2010

December 2010

Spherion

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Would recommend it for any business

Pros

Easy to use
Easy to maintain
Easy record storage/retention/retrieval
Saves time
Saves storage
Saves travel

Cons

I can't think of one.

Source: Capterra
 

Felicia from Red River Federal Credit Union

December 2010

December 2010

RRFCU

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would recommend this product to others.

Pros

User friendly

Cons

Compliling data fo job specific positions

Source: Capterra
 

Matt from South Jersey Industries

November 2009

November 2009

myStaffingPro - Rating

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

At this point I do not have enough experience to really feel comfortable rating "Feature Richness" or "Meeting your needs" above 3 stars. I think as I use the system more I will be in a better position down the road to provide feedback.

Would consider being a referral once I have more experience using the system...but not at this time.

I enjoy working with myStaffingPro. Thank you for allowing me the opportunity to provide feedback.

Pros

Client services has been wonderful. Amy Morman in particular has been very helpful. System is seem easy to use so far, but have had limited experience with it. Alss, still need to have some training on the system reports, etc. once it has enough data populated. Good to know that Client Services is available to help when necessary.

Systems has helped make our job requistion process a lot smoother.

Like how the system organizes info. Would like if you could have jobs sorted by job requistion creator.

Like the system notifications, etc. about enhancements, changes, etc.

Cons

Candidates having not having the ability to go back and change data they have input.

Would like to see some more admin abiltiy related to job req process - ie, if job req is issued and approver does not sign - would like way to cancel that approver.

Source: Capterra
 

Lynda from Hospice of Dayton

November 2009

November 2009

Feedback

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

MSP customer service has been very responsive to any issues we have had. Overall I think the cost and ease of use along with customer service makes this a good investment.

Pros

Can add statuses and automatically send out emails. Can sort multiple ways: by status, date, requisiton, etc. Can post internally for a set number of days and then post externally. Applicants can receive emails when new positions are posted.

Cons

Unless you buy the sourcing module the reports are worthless. There are some tasks that can't be done without asking MSP to do them for us. Would like to archive some old items (questionnaires, certain applicants).

Source: Capterra
 

Melissa from EQ - The Environmental Quality Co.

November 2009

November 2009

HR Assistant

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I like the product and am able to use it with ease. We have had complaints from applicants about the ease of the system, so maybe the process could be simplified somehow.

Pros

Great way to track applicants and keep them all in the same place. Easy to post new positions and remove them when they are filled.

Cons

We have had some complaints from applicants that the process is too difficult for them. Applicants also seem upset that it asks for their social security number, even though they don't have to enter it to continue. Also, at times there have been issues with time-out errors and other problems when going through the process, that prevents applicants from successfully submitting their application. This could be a problem with the connection on their end, though.

Source: Capterra
 

Nancy from FGX

November 2009

November 2009

Top rated

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

excellent would recommend highly

Pros

This has just been an excellent product. It is easy to use, meets all of our needs and the support we've gotten is phenomenal

Cons

absolutley none

Source: Capterra
 

Erin from Saladino's Inc

November 2009

November 2009

An ATS to count on

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have found MyStaffingPro to be a sound system and the support team to be stellar. We have been able to drastically increase the numbers of applications we receive and yet more effectively manage the applications. I now have the ability to better utilize the applications that I receive and ensure that the best qualified applicants are forwarded to our hiring managers.

Pros

The MyStaffingPro ATS has significantly improved our application process.
MyStaffingPro enabled us to quickly implement an on-line application that was very cost effective.
Since implementation we have continued to see the rewards of a single consistent applicant tracking system that is easily accessible by geographically scattered users.
The application screening tools and automatic email features have assisted us in creating a systemic approach to processing qualified applicants and communicating with hiring managers and applicants alike.

Cons

The only concern that I have had with MyStaffingPro is that applicants have ocassionally had questions when the customer support team are not available (this is excaberated by the time zone difference between our locations and the customer support team).

Source: Capterra
 

AnnMarie from Gulian & Associates LLC

March 2009

March 2009

I like the solution. It is a good value for the money.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I like the solution. It is a good value for the money. Although it is not as robust as may other solutions, it does support me and my team as we need. We are a relatively small business. We probably hire about 25-30 people/yr, so the solution is fine. If my volume were substantially larger and I had to manage many more candidates I would likely need to upgrade to a higher level from HR Services. Then I would need to maintain candidate status in a much easier format.

Pros

The system was VERY EASY to implement. I was able to have it running and posting in under a few hours. I like the fact that it maintains notes and history. It meets our current business needs.

Cons

It maintains notes, although sometimes the notes are NOT in consecutive order- so you may need to read down the notes for the latest info. (I would like to see this improved.)
Also, for several years we have had an issue, when we attach multiple documents to sent to a hiring manager, sometimes the same document is sent multiple times. We now use a work around whereby the recruiters send all emails from within the system to their OWN mailbox, and then confirm that the attached documents are correct before forwarding on to the hiring managers. This is a frustration when you are trying to work fast, and it requires that we manually update the notes since it cannot track the date to the hiring manager if we have to send it out of our own email boxes.
I wish the reporting had greater functionality, but we have configured work arounds to get the info we need, and then add in other info manually for our necessary reporting. (ie. hires and hired salaries by recruiter for time periods).

Source: Capterra
 

Patricia from Community Health Partnership, Inc.

March 2009

March 2009

This is an extremely user-friendly system. Technical support is timely and thorough.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is an extremely user-friendly system. Technical support is timely and thorough. Report possiblities are numerous and if you don't know the type of report you want, customer support will help you to design a report specific to the criteria you desire.

Pros

Extremely easy to use - very intuitive. Many ways to adapt the program to your specific needs, thanks to the multiple user-added fields that are available.

Cons

Inactive Requisitions default to an alpha sort, oldest to newest. I'd prefer to see these default by date, most recent first.

Source: Capterra
 

Amy from Corporate Services, Inc.

March 2009

March 2009

Overall, I would recommend My Staffing Pro to other recruiters and HR professionals.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, I would recommend My Staffing Pro to other recruiters and HR professionals. My Staffing Pro is a time saver for full-time recruiters and busy HR professionals. Plus, the technical support we received from My Staffing Pro has surpassed our expectations.

Pros

My Staffing Pro has given me more time as a recruiter to focus on qualified candidates. I spend less time "weeding" through resumes with the My Staffing Pro Position Questionnaire feature.

Cons

The only issue we have currently is the ability for candidtes to upload a copy of their resume. Our candidates can copy and paste their resume online during the application process. However, this has posed problems especially with candidates emailing their resumes in pdf format or dropping off hard copies of their resumes. We understand the upload resume feature is available for an additional fee.

Source: Capterra
 
 
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