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Overall customer rating: Customer rating:

 (120)

 (234)

Recommended by: Recommended by:

89% of users

63% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“The quality is extremely high. There are no bugs in the software, it’s fast. It’s everything we could ask for and more. We love how the product is laid out.”

- Anthony de Pascale, Elite SEM

“ADP offers a diverse portfolio of products and services to meet just about any need a company has. They can integrate complicated systems and processes, and even offer managed services if needed.”

- Aaron Coleman, Pharmakon LTC Pharmacy

Most negative review: Most negative review:

“Not as many out-of-the-box integrations to other products as I’d like. Creating reports is slow and finding the field you want is a painful process.”

- Eric Lew, AppDirect

“If you are a mega corporation that can dedicate a person or persons whose sole purpose is to operate ADP, then it can work and work well. However, the features often break and when coupled with poor customer service, it’s a recipe for disaster.”

- Raymond Cold, Clinch-Tite Corporation

Pricing:

How it's priced: How it's priced:

Namely is a cloud-based solution. You pay a monthly subscription fee for each user login.

Run powered by ADP is a cloud-based solution. You pay a fee each pay period based on the number of employees.

Contract term: Contract term:

Namely requires a year-long contract for cloud-based deployment.

Run powered by ADP requires no contract for cloud-based deployment.

Upfront costs: Upfront costs:

There is a startup fee, and additional fees may apply for implementation (e.g., special integrations, customizations and/or data migration) and training.

Additional fees apply for implementation. This could include special integrations, customizations and data migration.

Recurring costs: Recurring costs:

None, beyond subscription and additional functionality fees.

Fees apply for add-ons and usage upgrades.

What does it cost?: What does it cost?:

Applications:

Personnel tracking: Personnel tracking:

Payroll: Payroll:

Benefits administration: Benefits administration:

Time & attendance: Time & attendance:

Applicant tracking: Applicant tracking:

Ease of Use:

Overall customer rating: Customer rating:

 (120)

 (234)

Most positive review: Most positive review:

“I am so happy with this product and its ease of use. Everything is exactly where it should be and the product has been set up for our needs.”

- Barbara Ray, First Beat Media

“RUN is easy to use, period. I find the product easy to manage and the software to be intuitive.”

- Brian McCarthy, 327 Solutions, Inc.

Most negative review: Most negative review:

“The review process is a little lengthy, from creating templates to finally getting both signatures. There is a high number of moving parts there.”

- Frank Farkas, Diamond Yard Marketing

“So many things that can't be done. So many restrictions.”

- Gabriella Mervis, Key Brand Entertainment

Support:

Overall customer rating: Customer rating:

 (120)

 (234)

Most positive review: Most positive review:

“They are excellent! Our sales rep was very helpful and personal. Our day-to-day rep is truly invested in our success and is always available by phone or email!”

- Stephanie Schroeder, Red Frog Events

“Every time I called for support, they have always responded quickly and efficiently.”

- Lorna Santiago, Scoop NYC

Most negative review: Most negative review:

“I wish there were online tutorials or training materials that administrators could refer to when questions arise. It would be helpful rather than always emailing our account rep.”

- Jennifer Martin, First Beat Media

“Customer service is horrible and they do not play well in the sandbox with other vendors that need to integrate.”

- Trisha Brady, PerfectServe

Phone support: Phone support:

24/7, toll-free support included in subscription fee.

24/7, toll-free support included in subscription fee.

Online case submission: Online case submission:

24/7 Online case submission included in subscription fee.

24/7 online case submission included in subscription fee.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee. Additional support can be purchased.

Help website, knowledge base and online community included in subscription fee.

Training: Training:

“Getting started” online catalogue included in subscription fee. Additional live and/or online training can be purchased.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.