stratustime Software


 

stratustime is a cloud-based software solution that enables users to track employee time and attendance and also offers payroll integration.

Employees can clock in and out, request time off and view their schedule and PTO accruals through a self-service employee dashboard that is accessible on desktop and mobile devices. From their own dashboard, management and payroll professionals can view hours worked, set schedules and get reports that can help them understand labor costs, and comply with wage and hour requirements.

Clock-in and clock-out functionality and basic labor analytics come with the standard stratustime package. Add-ons like biometric time clocks, advanced scheduling and labor-cost forecasting are available as needed.

stratustime can be integrated with all supported payroll systems, and can be placed on almost any device.

stratustime’s support team is based in the U.S. A dedicated integration team customizes systems to the unique labor rules of each organization.

 

stratustime - Manager dashboard
 
  • stratustime - Manager dashboard
    Manager dashboard
  • stratustime - Manager time card review
    Manager time card review
  • stratustime - Employee geolocation
    Employee geolocation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

11 Reviews of stratustime

Showing 1-11 of 11

 

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Catherine from Putnam Pantry LLC
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Horrible system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There is nothing about this product that I like. Paychex has replaced the timeclock twice, because it has issues.

Cons

Stratustime and Paychex Flex are not "intergrated" at all. They are two seperate applications. If you change an employees pay rate in one, it doesn't transfer to the other. Processing payroll is a nightmare. It fails to "submit" most of the time. I spend countless hours on the phone with customer support and no one knows anything. When I was sold the product, I was VERY clear that I use a Mac Computer. I was assured that it would work with Safari. It doesn't. this has caused a whole host of problems. I have tried many times to get in touch with my Rep, but to no avail. I'm hoping that someone will see this review and actually give me a call.

 
 

Emily from Beacon Orthopaedics & Sports Medicine
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Reliable, functional time system works well with Paychex Preview

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that there are IP restrictions, but you can still grant employees with mobile clock in functionality but only if their GPS location is provided to you. It is very easy to configure. Employees and managers have an easy time using the software. Customer support gets back to you quickly. Up time and reliability of any cloud based system is always a concern and Stratustime's is great.

Cons

I would like it better if there was a mobile app instead of having to login to the site through your mobile browser. Time card adjustments default to the first day of the pay period. It would be better if they would default to the current day.

 
 

Gennifer from Family Solutions
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Efficient Time Tracking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, nice interface.

Pros

Easy to add new employees and manage staff. Ability to customize reports and save customization for future use.

Cons

Tech support could use improvement and more streamline assistance. Sometimes multiple calls are needed to resolve one issue.

 
 

Susan from Chesapeake Bay Management
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Product works alright, the support team is an absolute joke.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't bother with Stratustime. It works, as long as you don't need any help with anything AT ALL. Support is an absolute waste of time. I have been trying to resolve a quite simple issue for over two months. I barely get a response and when i do it's about as helpful as a case of strep throat. ABSOLUTELY HORRIBLE SERVICE. They will NOT give you supervisor information when there's a problem. They are completely TERRIBLE.

 
 

April from Family Solutions
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Easy time keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

StratusTime is easy to use, easy to teach others and pretty easy to move around in.

Pros

Mobile

Cons

Updating after each change

 
 

Rachel from Family Solutions
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

A great time and attendance solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We just implemented Stratus time about a month and a half ago. The implementation was relatively seamless. There were adequate training and support from the vendor. Their customer service is timely and very responsive to needs.

Pros

web-based, user-friendly

Cons

harder to accommodate unusual situations

 
 

Sarah from Sarah Monfreda Accounting
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Lack of customer service and it creates labor-intensive payroll

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I am an accountant who recommended Paychex to a client who has about 35 employees. I have worked with Paychex for many years with my clients but, this is the first time I have had experience with Stratustime. It will definitely be the last. The techs, when you can get one, do not return phone calls. They are happy to sell the product to you but once you have it there is a complete lack of back-end service on it. There is almost no integration between Flex and Stratustime. The reps on the payroll side cannot help with Stratustime issues, and vice versa. I am finding that to resolve any issue, at minimum 2 phone calls are required, and often 6+ (yes, that is no joke). Often I have ended up gong back and forth between departments with all of them essentially telling me it is not their problem to resolve. I have had to chase tech people down repeatedly who promise to call back but never do. This has made me look bad to my client, and has caused her a tremendous amount of frustration. What should have made PR processing faster and more convenient has become a time-consuming, money-wasting endeavor for my client. I will be finding her a new service for the beginning of the year and have no plans to recommend this product to any other clients. If I could have given this a zero star review I would have.

Pros

Nothing

Cons

Poor customer support, problems take weeks to resolve. not streamlined with Flex.

Advice to Others

Look somewhere else for integrated timekeeping and payroll software unless you enjoy spending an inordinate amount of time doing your payroll.

 
 

Sandy from Corum Real Estate Group
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great Bang for the Buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've used StratusTime for a year now and, for the most part, love it. It was easy to implement and transition my employees. The price is not the absolute cheapest we found but is really good for a number of features it offers. The customer service is ok. Got great service from sales and implementation. Ongoing support is pretty good but takes a little bit to hear back.

Pros

Easy to manage on a user level. Easy for managers to do their approvals. Can manage time card and time off requests from mobile devices.

Cons

Starts to struggle with varying pay systems. Post-implementation customer service is a little laissez-faire.

 
 

SARAH from SHAKE-N-GO FASHION, INC
Specialty: Other

April 2016

April 2016

PAYCHEX STRATUSTIME

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

If you have a small group (less than 100employees)and have one person does payroll from beginning to the end, this is the right software.

Likes Least

there is no integration between PAYCHEX FLEX people(payroll program) and STRATUSTIME. they told us beginning of last year but it still did not put together yet. We are still waiting for them to do this. until integration, we have to do some manual jobs.

Recommendations

ADP. I have used this ADP for past 10 years and we changed it to PAYCHEX which we should not..

 
 

Soo from Shake-N-Go Fashion, Inc
Specialty: Distribution

April 2016

April 2016

Very difficult to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What's best is that this product is easy to log in and the design is pretty.

Likes Least

First, the names of employees does not sort in alphabetical order, it's difficult to input information and auto-saves without having time to review, and there are a bunch of options listed with similar functions.

Recommendations

Try a demo, ask for specific services, and double confirm if whatever service you're looking for actually works.

 
 

Chris from Murray Chev
Specialty: Auto Dealership

October 2014

October 2014

So far it has done every thing expected.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The admin panel has everything in one place.

Likes Least

I dislike how comp time is transferred. It seems to be confusing for clients.

Recommendations

Give it a try and you will get more then you expected.