Paychex Flex Software


 

Paychex Flex is a modular, web-based human capital management solution designed to meet the needs of employers of any size and industry. With a single login, users can access recruiting and applicant tracking (ATS), onboarding, HRIS, benefits administration, time and attendance, payroll, retirement, and more.

Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across the customizable applications.

Some of the major software functions include applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling and automatic compliance testing.

Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity.

The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.

 

Paychex Flex - Home screen
 
  • Paychex Flex - Home screen
    Home screen
  • Paychex Flex - Requisitions dashboard
    Requisitions dashboard
  • Paychex Flex - Employee profile
    Employee profile
  • Paychex Flex - Payroll journal
    Payroll journal
  • Paychex Flex - Payroll
    Payroll
  • Paychex Flex - Payroll labor costs
    Payroll labor costs
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

252 Reviews of Paychex Flex

 
Software Advice Reviews (243)
More Reviews (9)

Showing 1-20 of 243

from Lendr
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

Paychex

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When we started to work with paychex I was very excited about what they advertise as a great customer service but things have changed and the software is having too many glitches.

Pros

Customer service.

Cons

The new system has too many glitches. Sometimes you can't long in or log out.

Advice to Others

Do no switch to them until they are all done with the changes.

 
 

from Acworth Center for Family Dentistry
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

PayChex Review

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I use this product for my job. It has some glitches but when it works it is very easy to use.

 
 

from Blackforddental Management
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

Pay Check Review

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N/A

I would not recommend paycheck. Paycheck takes very long to load. There are too many tabs/ or links to click on to get to your actual time clock. It often does not work or is down. Leaving many time clock corrections for the manager and sometimes times are overlooked if there are so many employees and there are so many time clock corrections that have to be made due to the system being down.

 
 

from MEDIABUY USA INC
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

Susann Biletta

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We had issues with the way our account was set up but they were solved.
Customer service very inconsistent with an extremely helpful rep and others that just are not.

 
 

from NCI Electric
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

Good so far

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From the past few times that I have logged in over the software, it runs smoothly without any complaints and easy to use.

Pros

Ease to use online.

Cons

None.

 
 

from ECR Software
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

Paychex Flex Works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The software is easy to understand and navigate. Implementation specialists are very good, they have a sense of urgency that keeps you on track. Reports are good, with many being customizable. Some glitches with the digital time clock, however, Paychex was quick to respond with a replacement.

Pros

All inclusive, easy to use

Cons

Speed; There is always a con - 401K catch-up up is a manual transaction as an eligible employee crosses over the 18k limit.

Advice to Others

No payroll/HRIS system is perfect. Perform your due diligence wisely.

 
 

from Vista School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

Ok product, not efficient

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Although Paychex does a lot of stuff, it is slow and data entry not reasonable for an accountant to input or update. The site is normally slow and doesn't respond fast enough for a cloud-based service.

Pros

Collecting data from others is a great benefit.

Cons

Slow refreshing screens. Too much wait time. Too many screens to flip through for simple work such as add bonus checks on the office side and too many screens to click through for time clock entry for employees.

Advice to Others

Check out competition and trial period before making your choice.

 
 

from Niles Animal Hospital and Bird Medical Center
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

Great for large businesses

Ease-of-use

Functionality

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Value for Money

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This is the second location that I've been at that uses Paychex. The first was a large multi-unit business and the second is a small private practice. Between the two I can see there are a lot of different options available to businesses to customize Paychex to cater to each of their needs. Overall this customization is great but the process to get everything into place can be frustrating, time consuming and expensive. I think overall Paychex caters best to large businesses.

Pros

It's great to have a central location that manages time cards, payroll, HR, and benefits. All the representatives that I have interacted with have been very friendly.

Cons

There are too many representatives that you need to interact with. It's frustrating trying to discuss different products Paychex has to offer but then having to meet with 6 different people to get all the answers I need. I also prefer the classic view over the updated one.

Advice to Others

I would recommend Paychex to others. I think it is most beneficial to businesses with over 50 employees to make the costs worth it.

 
 

from Austin Beerworks
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

Only good part of the Paychex system

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Functionality

Product Quality

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They have really improved this website since we first started using it. We are not pleased with our service with Paychex as a whole but we do like the ease of use of PaychexFlex.

Pros

Easy to navigate, easy to understand

Cons

Part of Paycex system

 
 

from blackford dental
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

slow

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it takes me over 5 mins every day o clock in 3 times a day. other times we are locked out of the system all together. when this app is working right its very easy to use and navigate through. I would also like to say it would be nice if we could see our paychecks early. as they are summited on Monday but does not post in till pay day when I can see it in my acct.

Pros

the info u have is great

Cons

speed

 
 

from LPDA
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

paychex

Ease-of-use

Functionality

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paychex is very easy to use and I love how I get notifications when my checks are updated.

 
 

from Appfolio
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

After using a few different solutions, Paychex Flex is my favorite

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I've used ADP and one other solution for paychecks, pay stubs, 401k, time off requests, etc and Paychex is on the top of the list. It's amazing that everything is in one place and you can manage most everything from paychex. The only piece they may be missing is stock option management.

Pros

All inclusive, easy to use

Cons

Stock option management is lacking

 
 

from John Matouk & Co.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

Paychex Flex works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
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Software is easy to understand and navigate. Implementation specialists are very good, they have a sense of urgency that keeps you on track. Reports are good, with many being customizable. Some glitches with the digital time clock, however, Paychex was quick to respond with a replacement.

Pros

Easy to navigate, nice software, dedicated specialists.

Cons

There is always a con - 401K catchup up is a manual transaction as an eligible employee crosses over the 18k limit.

Advice to Others

No payroll/HRIS system is perfect. perform your due diligence wisely.

 
 

from Signature Smiles
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

Ok to use

Ease-of-use

Functionality

Product Quality

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N/A

This product is enough for me. It is easy enough to use.

 
 

from Signature Smiles / Blackford Dental Cape May Court House, NJ
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

Paychex Review

Ease-of-use

Functionality

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Value for Money

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I find the software easy to use. I like the fact I can readily pull up my pay stub and see my deductions.

Pros

It is easy to navigate through, and tracks my paid time off, deductions, hours worked as well as accrued time off.

Cons

The only con is if the internet goes down while I'm trying to clock in or out. I think it should only have one quick link to access my time card instead of all of the questions.

 
 

from Signature Smiles
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

Paychex

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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N/A

Easy to use but takes a lot of time to clock in or out sometimes, happens when you are rushing early in the morning. With paychecks will remember my preferred/current place of work. I wish I don't need to constantly go to classic view to check my PTO.

Pros

Easy, can view my checks from home computer/tablet

Cons

2-4+ minute check in process, cannot check my hours from home

 
 

from blackford dental management
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

paychex

Ease-of-use

Functionality

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Value for Money

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easy to use, user friendly, lots of options, only takes a few minutes to clock in and out, convenient to see payroll information. I would recommend paychex

 
 

from Blackford dental management
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

Paychex flex

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
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Very user friendly. Easy to navigate and team is easy to work with if there is ever a problem

Pros

ease of use

Cons

Haven't had any issues as of yet

 
 

from Blackford dental -kennett office
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

Angela

Ease-of-use

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Value for Money

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This program has been super helpful. Very user friendly.

Pros

This program has been very helpful, well organized all the information I need is all on one page.

Cons

Very slow sometimes, takes a few minutes to bring up

Advice to Others

I really recommend this program

 
 

from blackford dental
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

paychex review

Ease-of-use

Functionality

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Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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easy to navigate website, all of your information is easy find.

 
 
 
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