While Paycor is best known for its payroll software, Paycor’s Perform is an integrated software suite that offers functionality that encompasses the entire employee life-cycle. The Perform suite includes software applications to streamline a wide array of human resources tasks, from payroll and applicant tracking to employee evaluations and time and attendance.
Current clients have praised the software highly for its real-time analytics and customizable reporting capabilities. When it comes to recruiting, users can easily identify bottlenecks and improve the hiring process. Meanwhile, payroll reporting can help users ensure employees are being paid fairly and on time, while also tracking important payroll costs such as overtime pay.
Founded in 1990, Paycor has over two decades of experience serving small and mid-sized businesses across industries, and is well-known for its commitment to customer service. Paycor has won three People’s Choice Stevie® Awards for best customer service, and its Perform product won yet another for best new human capital management software solution.
Lindsey from US Toy Company
Employees number: 201-500 employees
We had a rough start with Paycor, a lot of things did not work out as expected and we ran into a few issues, but once we got worked through them, things have been better and smooth.
Easy to use
Lots of glitches, we receive delinquent notices from state for our employer taxes regularly.
Be sure to take your time when implementing onto Paycor, things can easily be missed and cause bigger issues down the road
Kareem from Golden Life CDS
Specialty: Healthcare / Medical
Employees number: 2-10 employees
Initially it was confusing setting up multiple employee's but after a supervisor intervening the process went very smoothly. Very easy to use and can be accessed ffrom any where.
Easy to use
Shop around and see what others offer.
Natalia from Donty Horton Home Care
Specialty: Healthcare / Medical
it paid and calculated my taxes. I have to do it myself now, since we switched
Didn't offer certain HR services and it gotten too expensive
Consided every factor important for a successful HR operations
Mary from Grinnell College
They seem to be attentive when an issue is brought forward.
The system is not built to connect to other systems with much ease. It feels it definitely is built to tailor to the payroll needs and not to the HR side of the house.
Look closely at the functionality and if you are truly looking for an enterprise wide system, this is probably not the best option.
Michael from Diocese of fort worth
Specialty: Third-Party Administrator (TPA)
Not much basic. Poor use of space. Difficult to navigate
Design and menu is like a patchwork quilt with afterthoughts.
Look closely. Perform extensive user test first. Let employees and management review
Olivia from WHCI Plumbing Supply
Fairly inexpensive, very easy to use, good customer support team, reporting feature is great!
They are based on the East Coast and have had real difficulties in implementing CA state specific laws, their IT support seems to be lacking and I've had issues that still recur and don't seem to get resolved
If you're doing business in California, I'd definitely go with a vendor that's compliant with CA laws and regulations. Larger vendors may be more fancy, but are almost always more expensive and your staff may not be savvy enough to use some of the more technical features. Sometimes, simple is good!
Danielle from Spalding Hosiery Shoppe
The organization within the software is what I like best about this product. The software is very user-friendly.
The non-personable experience is what I like least about the vendor.
If you are just looking for an amazing software to utilize, this is it. If you are looking for a personal experience and having assistance when needed, this is not a vendor to select.
Jennifer from Pepperl+Fuchs, Inc.
nothing it's a horrible system. I would not recommend this to anyone. I really can't think of one thing that is a positive.
there is very little customer service, there are limited customization options, system is unreliable regarding accuracy. we have spent countless hours trying to fix system issues. This system can't even track time off properly for our employees.
It's probably best to keep with smaller companies. Paycor doesn't seem to be able to service larger employers.
Bill from ClaimAid Consulting Corporation
There are three things I like best about Paycor: 1. Easy to use and learn, 2. Support Staff at Paycor, 3. Reporting writing tools
Nothing, it is a great HR & Payroll resource. There is nothing to dislike about this product. It was easy to learn, when I came to ClaimAid, I had 20 years of HR / Benefit experience and little payroll experience. The Paycor team helped me learn the processes, and within 3 cycles, I became proficient.
There are a lot of software options, but the professional support Paycor provides sets them above the rest.
Lisa from Artisan Arms, Inc.
Exceptional Customer Service / Ridiculously Easy Software
I have no complaints. If I have a problem which is usually something unique, I just make a call and my personal representative handles it for me or walks me thru how it take care of it.
You CAN NOT go wrong. Don't waste your valuable time comparing to others.
Gerri from Dayton Acoustics
Specialty: Construction / Contracting
The software is easy to use. I'm given the tools to make our company payroll quick and easy. Moving our payroll to Paycor was simple, quick, and flawless. Every Paycor associate was courteous, knowledgeable, and helpful...and quick to respond to questions and concerns.
I love Paycor. I can't find a thing to complain about.
Check Paycor out! Our company was with the same payroll processor for years. No one likes change but I soon realized that I had no idea what I had been missing. Paycor was more economical for our small business, too. Easy to use. Don't miss out on an opportunity that can potentially benefit your company.
Melody from Women's Care Florida, LLC
Specialty: Healthcare / Medical
All of Paycor's products are easy to use. There is no wait time or downloads for their products to "talk" to each other.
I would like to see a better GL interface product.
Drive it! The reporting options are great for a finance team.
Whitney from Kentucky Bank
Paycor is my go to for all things payroll. They've always been super helpful and great to work with.
Nothing! Everything about Paycor is great. Whenever I have a problem, it's quickly solved.
Talk to someone who uses it! I can definitely tell all of the great things I know about Paycor to someone in conversation.
David from A-TEC Ambulance Inc.
Specialty: Healthcare / Medical
As I am learning to navigate throughout the program, I am finding that I need less clicking to retrieve the information I am looking for. Paycor has always been a proactive and efficient payroll company!
I find as I am scrolling through the employee list quickly I have to wait a couple seconds for the list to catch up. Very minor issue, though always being a hurry it would be nice it could react faster.
As for what I like least with Paycor, I have been asked that many times and I truly have no issues with their processes or customer service!
Check it out... Paycor has always delivered what their sales team sells!
Debbie from Lowry Park Zoological Society of Tampa
The product has a clean look, and it is easy to find information. The vendor is very helpful as we explore functionality.
More integration with other modules needed for better reporting out of the different Paycor applications in a single report. New code set up could also be a bit more user friendly. The different modules also require different support person for each one.
Define the data you want to extract and make sure you know how to do it easily.
Gina from Systems Evolution
Love Paycor - their customer service is usually above reproach.
The newest version of Perform does not work at all for me. It does not accept the payroll extracts we have been using for years and no one told us of that change. It does not calculate the payoll as a whole - only each employee separately. The split screen once you click on an employee is hard to read and annoying. Not a good upgrade at all - it does not work.
Ask for the version now identified as "The Previous Version" to be left available until Paycor can properly fix the "upgrade".
Roxann from St. Julian Winery
They take their customers opinions in to consideration and most updates are user inspired.
Support can occasionally be lengthy in responding to requests.
Paycor offers a ton of options that are sure to fit any companies needs.
Kami from Walker Parking Consultants Engineers Inc
If something does not work the way you want they work with you to make you happy
Vacation - when Out of office just a little slower getting back with you but overall - none.
Customer service - User Friendly - Reporting - Ease of use - Functionality
Betsy from Koenig Equipment
The end-user interface is easy to use for those with an understanding of basic site navigation. Paycor is designed for SMB and handles employee related data easily without unnecessary or bloated modules. Having a combined product eliminates the need for expensive interfacing that requires ongoing maintenance. In addition, the ATS, Newton, is among the best solutions for the SMB market out there; simple, easy for managers to use and intuitive.
Administratively this system is lacking. Fundamental features such as user administration and EEO reporting are ineffective and generate redundant work. The system does not communicate well between HR, payroll and user administration and Paycor gives little regard to the need to address this as they don't perceive it to be a problem with their system, rather it is the client with the problem. Customer service is not stellar and simple requests can take days to resolve.
If you have a small HR staff or are a lone ranger, or have a dispersed non-tech savvy workforce I would think twice before biting the bullet of convenience of having two systems rolled into one. There are a number of significantly better HCM systems out there that will meet your needs without some of the quirks of paycor. Payroll is paycor's backbone and they do it very well, everything else is just an add-on to them.
Patricia from Bethlehem high school
Easy to utilize reliable and consistant easy for employees to access.
There is nothing that I could complain about at this time.
I do not have any reservations about this product at this time.