PeopleMatter Software


 

PeopleMatter is a cloud-based talent and workforce management software system built for restaurant, hospitality, retail and service-industry companies that struggle with managing large workforces across multiple locations.

With over 42,000 customer locations, the software manages critical aspects of the employee lifecycle by ensuring compliance in hiring, consistency of training and accuracy in scheduling. PeopleMatter saves time by automating manual processes and consolidating talent and workforce management processes into a single system, while improving productivity through actionable reporting and analytics.

PeopleMatter’s product suite “talks” across different modules—PeopleMatter HIRE™, LEARN™ and SCHEDULE™—and ensures that all information is up-to-date, while providing features that address the unique challenges of service industry employers and employees.

HIRE™ automates recruiting, applicant tracking, employment screening and onboarding processes in one centralized, paperless hiring software system. Integration with major job boards and social media networks, coupled with a mobile-friendly job application, helps attract tech-savvy talent and maintain a healthy pipeline of applicants.

LEARN™ is a learning management system that allows companies to create training courses, assign content to employees and track progress and comprehension. Companies can upload unlimited content or access a library of service industry-specific training courses.

SCHEDULE™ optimizes employee scheduling by allowing managers to control labor costs, while creating schedules that are compliant with labor laws, company policies and employee preferences. A free mobile application enables employees and managers to communicate updates and trade shifts when needed.

As a robust and full-featured human resources (HR) software system with unlimited support for employees and applicants, PeopleMatter is suitable for growing businesses that have hourly workers and want to attract and effectively manage great employees. Designed to scale, it's suitable for single-location proprietors and enterprise-level franchises alike.

 

PeopleMatter - Applicant tracking system
 
  • PeopleMatter - Applicant tracking system
    Applicant tracking system
  • PeopleMatter - I-9 verification
    I-9 verification
  • PeopleMatter - Assigned employee training
    Assigned employee training
  • PeopleMatter - On the job training test
    On the job training test
  • PeopleMatter - Employee schedule
    Employee schedule
  • PeopleMatter - Share employee schedules on iPhone
    Share employee schedules on iPhone
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

37 Reviews of PeopleMatter

Showing 1-20 of 37

 

from SEQSR
Specialty: Hospitality / Travel
Number of employees: 5,001-10,000 Employees Employees number: 5,001-10,000 Employees

Software Advice Review

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Likes Best

They were able to get me in contact with the people I needed to talk to to make an informed decision.

Likes Least

There was nothing I did not like about the product/vendor

Recommendations

Do as many demos as possible so you an make the best choice.

 

from Ginger H. Enterprises Inc.
Specialty: Consulting
Number of employees: 51-100 Employees Employees number: 51-100 Employees

PeopleMatter is awesome

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Likes Best

Easily to use and implement, knowledgeable sales and terrific customer service

Likes Least

Set-up costs a bit pricey for small companies. This is meant for multiple units or larger enterprises. Ideally, I also wish they offered Time & Attendance but understand why they don't (as a business model).

Recommendations

Although their clients are mostly in the service industry, I've found it suitable for others as well. I implemented this for an amusement park/entertainment client and am considering for an insurance services broker currently.

 

from Humboldt Petroleum
Specialty: Retail
Number of employees: 101-250 Employees Employees number: 101-250 Employees

People Matter especially to the overworked HR Department

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Likes Best

The product has been a blessing to our growing company. It has let us streamline the tedious task of hiring and on boarding new employee's, and giving us a better pool of applicant's to pull from. The PeopleMatter support staff are very helpful and they listen. They are constantly upgrading the system (every quarter) listening to what their clients need.

Likes Least

Our current frustration with the product, that has not been included in an upgrade yet, is that if employee's update their information there is no notification to HR that this update has happened. So the change does not get reported to payroll. The employee's think that it happens automatically.

Recommendations

When going into anything new of course a demo of the program always helps. Also talk to people who are using the program not just the ones who are very familiar but also the frustration of the ones just starting to set up. Also try to find out what are all the hidden costs that you don't know about until it's time to sign the contract.

 

from Top Pot Doughnuts
Specialty: Food / Beverage
Number of employees: 101-250 Employees Employees number: 101-250 Employees

PeopleMatter Review

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Likes Best

Very easy and simple to use. Programs are easy to manage their way through. Easy and simple way to onboard new employees, especially if you're running an one-person HR department in your organization. Ensures completed and timely delivery of necessary paperwork that sometimes can lag the old-fashion way.

Likes Least

Every organization is not one-size fits all, need more customizations features for companies with multiple locations. For instance our company has multiple locations with different store hours. We'd like to be able to customize our application process for each store and set specific shifts that applicants can apply to, this is not a feature. Shifts are one-size fits all stores.

Recommendations

Do your research, there are lots of different software programs available for onboarding new employees. I found this one to be useful for us because it is geared more towards the restaurant industry.

 

from Hofman Hospitality Group
Specialty: Food / Beverage
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

PeopleMatter is an amazing product!

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N/A

Likes Best

They make every step simple and not complicated or intimidating.

Likes Least

Their service and being open to meeting our company's specific needs.

Recommendations

Try PeopleMatter, they are an up and coming software company that you will be hearing a lot about.

 

from Mary's Pizza Shack
Specialty: Food / Beverage
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

Peoplematter - Learn

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Likes Best

The ease of use. The customer service. The integration with my systems. The filtering of applications.

Likes Least

Wish we could use something other than emails to send employee updates and or hiring. It seems candidates/employees change their email all the time and can't remember what they used.

Recommendations

Will this be a tool for your managers? Have key managers sit in on demos. You need their buy in and support when launching tools such as these.

 

from Bay Street Biergarten
Specialty: Food / Beverage
Number of employees: 51-100 Employees Employees number: 51-100 Employees

From a Biergarten

Ease-of-use

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Likes Best

The way to have real time scheduling and information to our employees instantly to their phones.

Likes Least

It doesn't integrate with our POS system. At least I'm unaware. It would be great to have a labor report and model of projected vs actual.

Recommendations

Customer service is excellent and my employees really like it services.

 

from Stop'nGo of Medina Inc.
Specialty: Retail

People Matter software

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Likes Best

Peoplematter is very user friendly, for both the administrator and my managers. I like the heads up on any updates that are coming our way, and also listening to suggestions. People Matter has changed the whole way that we do our hiring. We get better fit for the job and save on hiring cost with quicker hires.

Likes Least

The assessments are not always a good measure if the applicant is going to be a good fit for the job. We have hired red candidates and had successful hires. The reports cannot be altered.

Recommendations

Compare pricing and features with others hiring systems.
Look to see if it has technology and can perform the right functions that you are looking for in a hiring system.
Does it have a good tech support system, and the availability of the tech support.

 

from Stop'nGo of Medina Inc.
Specialty: Retail

People Matter software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
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Likes Best

Peoplematter is very user friendly, for both the administrator and my managers. I like the heads up on any updates that are coming our way, and also listening to suggestions. People Matter has changed the whole way that we do our hiring. We get better fit for the job and save on hiring cost with quicker hires.

Likes Least

The assessments are not always a good measure if the applicant is going to be a good fit for the job. We have hired red candidates and had successful hires. The reports cannot be altered.

Recommendations

Compare pricing and features with others hiring systems.
Look to see if it has technology and can perform the right functions that you are looking for in a hiring system.
Does it have a good tech support system, and the availability of the tech support.

 

from Reedy Corp
Specialty: Hospitality / Travel

Easy navigation and great response time!

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Likes Best

The interface is very simple for outside staff to navigate.

Likes Least

I would like to see more areas and categories for permissions.

Recommendations

Find out what your non-negotiable needs are and make sure it is a perfect fit. Every company's staffing needs are unique and just because one program fits someone perfectly, doesn't mean it will fit you. Do the research!

 

from Reedy Corp
Specialty: Hospitality / Travel

Easy navigation and great response time!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

The interface is very simple for outside staff to navigate.

Likes Least

I would like to see more areas and categories for permissions.

Recommendations

Find out what your non-negotiable needs are and make sure it is a perfect fit. Every company's staffing needs are unique and just because one program fits someone perfectly, doesn't mean it will fit you. Do the research!

 

from NOK foods Inc.
Specialty: Retail

PeopleMatter Review

Ease-of-use

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Functionality
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Likes Best

It is very user-friendly.

Likes Least

So far, everything is great. I have nothing to complain about.

Recommendations

Try it. You will be amazed at how easy it is. I am glad we are using it.

 

from NOK foods Inc.
Specialty: Retail

PeopleMatter Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is very user-friendly.

Likes Least

So far, everything is great. I have nothing to complain about.

Recommendations

Try it. You will be amazed at how easy it is. I am glad we are using it.

 

from Doc's Country Mart
Specialty: Retail

It has made things easier and more efficient!

Ease-of-use

Functionality

Product Quality

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Likes Best

It is very self-explanatory and efficient.

Likes Least

It is a little difficult to navigate until you get used to it!

Recommendations

Keep it easy to use and do not get too technical! Make sure the average person can navigate it easily and find all the options that it offers!

 

from Doc's Country Mart
Specialty: Retail

It has made things easier and more efficient!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is very self-explanatory and efficient.

Likes Least

It is a little difficult to navigate until you get used to it!

Recommendations

Keep it easy to use and do not get too technical! Make sure the average person can navigate it easily and find all the options that it offers!

 

from Metro
Specialty: Property Management

It is pretty easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Likes Best

The software is easy to use.

Likes Least

It does not contain all of the features that one would need in a system.

Recommendations

Be sure to use all aspects of the software to get the most out of it.

 

from Metro
Specialty: Property Management

It is pretty easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is easy to use.

Likes Least

It does not contain all of the features that one would need in a system.

Recommendations

Be sure to use all aspects of the software to get the most out of it.

 

from Doc's Food Stores, Inc.
Specialty: Retail

Excellent tool for tracking applicants and for the entire hiring process

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

It's easy to use, with helpful instructions along the way if you are unsure of an item. Customer support is knowledgeable and easy to understand.

Likes Least

My only complaint for the site is that the "smiley guy" is a little juvenile.

Recommendations

Take time in the beginning to go through all offerings that the site has.

 

from Doc's Food Stores, Inc.
Specialty: Retail

Excellent tool for tracking applicants and for the entire hiring process

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to use, with helpful instructions along the way if you are unsure of an item. Customer support is knowledgeable and easy to understand.

Likes Least

My only complaint for the site is that the "smiley guy" is a little juvenile.

Recommendations

Take time in the beginning to go through all offerings that the site has.

 

from Doc's Foods Inc.
Specialty: Retail

The product saves time.

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Likes Best

I like having everything at my fingertips. I can review and communicate with a candidate without having to look through my files.

Likes Least

Some of the candidates have trouble getting everything filled out. They seem to miss something.

Recommendations

Just make sure it fits your application. It's adaptable to most business needs.

 
 
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