Criterion HCM was originally developed in 1984 and continues to provide an integrated HRIS system with Payroll, HCM, and suite of essential HR features. The system uses a modular approach to make sure that each client has the applications they need to be successful.
This modular approach also allows companies to add applications as needed, ensuring that the system can grow along with a company and meet all of their evolving HR requirements.
The employee self-service portal improves the overall flow of information within the workplace and helps employees manage the accuracy of their own data. The overall look of Criterion HCM's portal can be adjusted to fit each business's brand; customization options include the ability to white label the product to support a company's needs.
If a support call is not answered after three rings, it is directed to every phone in the office, including those of the executives.
The payroll functionality streamlines the overall payroll process and integrates it with HR features to smoothly keep track of time and attendance. All taxes can be filed directly from the system, reducing the potential for human error.
For businesses in a variety of industries, including legal, financial, nonprofits, and education, Criterion HCM is an end-to-end solution that offers complete employee lifecycle management, from hire to retire.
Brenda from Archon Woodworks
Employees number: 51-200 employees
We decided to go with Criterion for our payroll / HR management. We were told 6-8 weeks to get set up. We are going on 9 month with no end in site. Avoid this software at all costs. If we could get our money back and go with another company we would and save the time and headache.
People are friendly
Everything! never meet timelines, broken promises.
Peggy from Idaho Courts
I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.
It runs a little slow sometimes, but there is really nothing I don't like.
If you have a small workforce, I would recommend that you talk with Criterion. What you get for the price is well worth it.
Jimie from Florida Fruit & Vegetable Association
I like the ease of use and the efficiency of the support staff.
The products we use don't really have any downsides.
Consider what needs your company has, and make sure that these products will fill them.
Laura from Dickinson Wright PLLC
I always get fast and great help from the customer service department. The system is easy to use.
I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.
Use some real life situations to test software, such as hires, rehires, salary, and job changes.