Performance Pro Software


 

Performance Pro by HR Performance Solutions is a web-based, comprehensive performance appraisal software for HR professionals. Performance Pro is entirely customizable, making it simple to keep employee focus on a company’s strategic goals. The system can automate the entire process, from ongoing check-ins to standard appraisals. It comes complete with all the tools management needs to administer simple and effective evaluations.

Performance Pro comes with intuitive dashboards, customizable templates, writing assistance, and powerful reporting. Competencies are measured by behaviorally-anchored rating scales. Employee’s goals are easily cascaded with the rest of the organization, to better align with the established objectives. It comes with pre-built templates for specific job titles, all of which can be modified. Management also has access to a robust library of resources for best practices for evaluating employees.

Workflows are streamlined within Performance Pro. The multi-appraiser module lets up to twenty different appraisers submit evaluations on a single employee. Since everything is stored in the cloud, appraisals can be completed anywhere, at anytime. The electronic signature feature allows the process to be entirely paperless. Past appraisals are accessible, so they can be referenced later if needed.

The team at HR Performance Solutions have been developing systems for over 20 years. Backed by industry experience and knowledge, Performance Pro works well for any size company and across verticals, because it can be tailored to each organization’s unique goals and objectives.

 

Performance Pro - Home
 
  • Performance Pro - Home
    Home
  • Performance Pro - Content Customization
    Content Customization
  • Performance Pro - Evaluate Competencies
    Evaluate Competencies
  • Performance Pro - Evaluate Goals
    Evaluate Goals
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

90 Reviews of Performance Pro

 

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Software Advice Reviews (8)
More Reviews (82)

Showing 1-8 of 8

John from South Carolina Retirement System Investment Commission
Specialty: Public Sector
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great experience with their staff. Implementation and user training was very good and was easy to follow and use.

Pros

Price/value equation is very advantageous. The company constantly solicits user feedback and upgrades the software based on the feedback.

Cons

There is only one thing I would have liked to see and has been provided to them for change consideration.

Advice to Others

Worth your consideration.

 
 

Jack from Firefighters Community Credit Union
Specialty: Banking
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very fair to Employee and fairly simple for Managers.

Pros

Consistency through factors. Individual through goals. Notes help clarify ratings.

Cons

Would like to have 360 degree review option.

Advice to Others

.

 
 

Susan from Saralux
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

360 Reviews with Lots of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Performance Pro is a solid solution to managing the performance management process. I don't think that there is anything that they haven't thought of. Their customer support is excellent and their regular webinars are wonderful for making sure that nothing is missed in the process.

Pros

Numerous feature and additions. They are always improving their platform.

Cons

User interface is a bit clunky (have to go from here to there to get things done).

Advice to Others

If you need a robust program, regardless of your company's size, check out Performance Pro.

 
 

Shannon from NE Fl Healthy Start
Specialty: Non-Profit

March 2016

March 2016

It was very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our employee like it was very easy to use and our managers was also please with this product.

Likes Least

I have nothing to say. So far all of my questions has been answered in a timely matter

Recommendations

I would recommendation seeing the demo. You would like what you see.

 
 

Chris from Holy Rosary Credit Union
Specialty: Banking

July 2015

July 2015

Performance Pro Summary Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, accountability with appraisers, maintaining the database, creating your own factors and when I do have a question - the staff is so friendly and helpful!

Likes Least

At this point of time I don't have any dislikes. I may not be using the whole system as intended.

Recommendations

Performance Pro is just that : Pros as what they do!

 
 

Jennifer from Indianapolis Neighborhood Housing Partnership (INHP)
Specialty: Non-Profit

July 2015

July 2015

Ease of Use of Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro has been a great product for our organziation. Specificially, it meets the needs of our performance review process by being easy to use and flexible to change. It was important that the software that we chose could handle our 9 point rating scale, job specific competencies and work plan goals; Performance Pro delivered on all of these features.

Likes Least

I like it all. All of my interactions with Performance Pro including training, customer support and implementation have been good.

Recommendations

Have a good idea in mind of what you need the software to do and know how simple it is to customize and maintain that customization. Performance Pro offers a very easy Administrator platform which is a plus for the HR person who wears many hats like myself. Plus Performance Pro is reasonably priced and won't break the bank!!

 
 

Jeff from DPS Associates
Specialty: Accounting / CPA

April 2015

April 2015

Owner, DPS

Ease-of-use

Functionality

Product Quality

Customer Support

Owner, DPS

Likes Best

Value and price with flexibility across a broad spectrum

Likes Least

Non-scalability on certain components and functions. Should be more customized.

Recommendations

Determining global needs on a broad scale. Warranty, options to expand features.

 
 

Jennifer from MCUL & Affiliates
Specialty: Consulting

February 2015

February 2015

Performance Pro - Making everyone's lives a little easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro eliminates most of the headaches that come with any type of Performance Management process. The goals in implementing an effective Performance Management process should be to make it an effective and efficient process. Performance Pro has been able to do this for us by streamlining the Performance Management and Performance Review process by offering a web based solution and eliminating the need for paper documents to support reviews, performance improvement plans, coaching forms, etc. Everything is offered and housed in one system and is completely customizable. Most systems that offer customization really mean that the system provider will customize it for you for a fee. What I found is that this can get extremely costly, and then you are reliant on the system provider for the simplest change. Performance Pro allows me to customize most elements of the Performance Review process and forms for free, and the system is completely user-friendly.

There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you are trying to sell this cost to your CEO, break it down; your administrative expenses will be reduced, and you should see an immediate return in that your goals and factors align directly with business objectives.

Likes Least

There is nothing that I necessarily do not like about the product. If anything, my wish would be that it would fully integrate with my HRIS system. But I heard that this is going to be happening quite soon!

Recommendations

I evaluated and sat through demos of many Performance Management software products, and what I found is that what most showed me was the top-of-the-line versions with all the bells and whistles that you could think of. Once it really got down to it, the top-of-the-line version was always in a price range that would not make sense for the organization, and each of the bells and whistles was an extra cost or had to be customized at an extra cost.

When viewing Performance Pro, what you see is what you get. There were no hidden costs and no hidden agendas. The system could be customized at the hands of the user. I would recommend making a matrix of all the must haves and nice to haves to truly identify what will work for your size organization.

 
 
 
Showing 1-20 of 82

Shannon from School Employees Lorain County Credit Union, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I never have problems with this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: Capterra
 

Lori from Arsenal CU
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Excellent Review Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a small business, Performance Pro is a great tool. It allowed us to standardize our process and utilize an easy system for implementing a review system. It offers a routing tool, easy system set-up, easy to change factors and goals. Highly recommend for small businesses.

Pros

Routing, formalization

Cons

Navigation at times can be confusing

Advice to Others

highly recommend if you need format and standardization

Source: Capterra
 

Donna from Keesler Federal Credit Union
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Performance Pro

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed.

Pros

All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others.

Cons

None at this time.

Source: Capterra
 

Franklin from State National Bank
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Solid Performance Review Package-customized to our needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Source: Capterra
 

Rick from KEMBA Financial Credit Union
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

Review from KEMBA Financial Credit Union

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

Pros

Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Cons

n/a

Source: Capterra
 

Janelle from San Mateo Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

EXCELLENT customer service & very user friendly system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working with HRN is always a pleasure. They are incredible helpful and quick to respond every time. We have really appreciated all of their assistance, especially now that we are doing appraisals on a semi-annual basis.

Source: Capterra
 

Mike from Eaton Family Credit Union
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

HR Pro Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The main issue for us it getting all the staff to use it to track progress and knowing who is using the system.

Source: Capterra
 

Stephanie from UT System Administration
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2016

August 2016

UT System Administration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our service representatives are knowledgeable and responsive. Jannine is great and we appreciate her service.

Source: Capterra
 

Sue from Northeast Bank
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

We are happy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.

Advice to Others

The pricing is very reasonable for what you receive - many other systems are SO much more.

Source: Capterra
 

Brooke from Telco Community Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Benefits Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are definitely fans of Performance Pro. Last year we tried to utilize a different product, and very shortly after we changed back to Performance Pro. There are still some things I am learning to do in Performance Pro. However, I like that whenever I reach out for assistance to correct something that it is quickly fixed, and I am provided with directions on how to fix it in the future myself if I wish to.

Source: Capterra
 

Martin from Astera Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Very Good Performance Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it is pretty good. I like the overall ease of use, and the automatic email notifications.

Pros

Self-evaluations, location for notes.

Cons

Not easy to select Performance Factors and commentary quotes

Advice to Others

None

Source: Capterra
 

Belinda from Pen Air Federal Credit Union
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2016

July 2016

Excellent Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions.

Pros

Overall use of this software is good. Easy to navigate.

Cons

. I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming.

Advice to Others

If my con were enabled this would be awesome.

Source: Capterra
 

Bob from Mobiloil Federal Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Software makes performance Reviews a tolerable task every year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Performance Pro for all my Senior Management Team as well as for admin support for 7 years and find it to be a constantly improving and convenient, easy to use, method to accomplish the often arduous task of giving annual performance reviews in a consistent and interactive manner. I also find that in the right cultural environment, the device eliminates squabbling and claims of unfair or special treatment of staff. I hear no complaints in the use of the software. Especially true when combined with Compease and good salary administration.

Pros

The ease and consistency of entering actual goals and reporting on the accomplishment (or not) of those goals. The clarity it provides for the individual being evaluated. The inclusion of factors that fairly present the personal qualities needed in various senior management.

Cons

Nothing in particular. It can be a bit confusing to use at first, but with training and support it quickly becomes easy to use.

Advice to Others

It is adaptable to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When combined with good salary administration it eliminates the often acrimonious discussions about fairness and who gets what.

Source: Capterra
 

Betty from West Virginia Federal Credit Union
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Performance Pro Rating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Still learning the system. The customer service at Performance Pro has been very friendly and very helpful with any problems I have had. I really appreciate the team.

Pros

If I make a mistake it can be corrected.

Cons

None

Source: Capterra
 

Debbie from Butler Armco Employees Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

HR Performance Solutions Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using the Compease and the Performance Pro products several years ago. I find the software easy to use but the most important aspect is the outstanding customer service. No matter how ridiculous my question, they are prompt in responding and provide immediate assistance. I have not talked with anyone there that has not

Pros

It is primarily user friendly and still helps me accomplish my goals.

Cons

What I liked least was that they didn't talk to each other, however, it looks like you are fixing that.

Advice to Others

Not that I can think of at the moment.

Source: Capterra
 

Cathy from New Dimensions FCU
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Performance Pro Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this program since 2003 for annual evaluations, to document coaching sessions, track introductory progress (30, 60, 90 days), add notes and documents related to job performance, review job descriptions, develop new job descriptions, and generate reports.

Pros

Very easy to use. Information up to date for industry.

Cons

When logging in, defaults to user name even though I cannot view my own file. Should just default to the first name on the menu.

Source: Capterra
 

Shari from Diversified Members Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Performance Pro Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The best customer service available. Each time I have an issue I call and get a quick response and most of the time someone will walk me through the steps to fix the problem. They never make you feel stupid, even when the fix is a simple one!

Pros

the vast list of factors and their descriptions

Cons

When changes need to be made. Since we only use it basically only a review time which is once per year, this infrequency causes a lapse in memory on how to move throughout the site.

Source: Capterra
 

A from CPI
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2016

July 2016

Good system with great customization options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used this software for a number of years, with varying options enabled. It has served me well over the years.

Pros

Intuitive for managers to use
Fully customisable
Very versatile

Cons

Could do with ability to write own reports

Advice to Others

I would always advise anyone considering using any software to check that it meets their requirements thoroughly - I do not accept any liability for any advice offered - companies and individuals must form their own opinions on software suitability.

Source: Capterra
 

Maria from Liberty Bay Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Performance Pro Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Performance Pro for awhile now and am very happy with it. When I call I always get a friendly representative that goes the extra mile.

Source: Capterra
 

Annette from Advantage Plus Federal Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this software for a few years and we really like the upgrade. This is easy for our employees to use. The reminder emails that we are able to set up make using this product efficient in our execution of getting reviews done on time.

Source: Capterra
 
 
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