Recruiterbox Software


 

Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks, and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn, and Facebook to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews), and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system, and assign themselves to-dos. The software enables recruiters to collaborate with team managers and interviewers without the need of email exchanges.

Evaluation templates, candidate messaging and interviewer notes help recruiters in conducting a smooth interviewing process for candidates. Recruiterbox integrates with popular applications like bamboo HR and slack.

 

Recruiterbox - Dashboard
 
  • Recruiterbox - Dashboard
    Dashboard
  • Recruiterbox - Candidate openings
    Candidate openings
  • Recruiterbox - Applicant flow
    Applicant flow
  • Recruiterbox - Openings dashboard
    Openings dashboard
  • Recruiterbox - Position creation
    Position creation
  • Recruiterbox - Workflow assignments
    Workflow assignments
Supported Operating System(s):
Web browser (OS agnostic)

104 Reviews of Recruiterbox

 

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Software Advice Reviews (25)
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Showing 1-20 of 25

Charlie from Chab Dai Coalition
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great Applicant Tracker

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you're interested in using this product, the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200). As a small organization, we lasted us a solid year before we decided to upgrade.

Pros

This software is really easy to use. The layout and user interface are quite excellent - everything is right where I expect it to be. I have used it with my HR team, and also with managers who don't do much hiring, and all of them have had no problems using it.
It is a great organizational tool, it properly highlights applicants who might have applied for a job with us before, basing it off name, phone, and email address. No more ctrl+f and a giant spreadsheet.

Cons

Really the only downside is that there are only 2 types of users, administrators and basic users, both of which have the ability to work on files and contact applicants. I would like another level of user which would allow people to view files, but not interact with the workflow or email out to applicants. I have a specific user in mind who wants oversight, but doesn't always do software well.

 
 

Kelly from 1FORCE
Specialty: Other Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

You guys are awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First, the customer service team is amazing. They are responsive, friendly, and completely willing to take the time to understand any issues, and to see them through to conclusion. Every person that I have spoken to at this organization has been fantastic to work with. They are eager to learn how to provide more meaningful support and ease of use for our specific circumstances, even when I'm sure we don't represent the broader group in the way we utilize the processes and tools.

Pros

First class customer service at all levels, not just the ones that are "supposed to" - We have not had a partner company more willing to work with us to find solutions.

Cons

As with all systems there are times when you are looking for individual tweaks. All situations can't be accommodated immediately, but even when they can't, I feel that they always are willing to find every possible way to provide service tailored to your needs. On the rare occasions when this isn't possible, I've always had great faith that it wasn't for a willingness to work towards the goal of meeting our needs.

 
 

Taylor from Rydell Auto Center
Specialty: Auto Dealership
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

RB is a great price for what it offers, but could use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is still a great Applicant Tracking System (ATS), especially for how affordable it is. However, I've found I was much happier with the system 1 year ago than I am using it right now and hope they remove some of the "busy-ness" from the interface.

Pros

- Extremely affordable for smaller and mid-sized companies
- Ability to allow multiple users have access to the same application in order to keep track of where they are in our process.
- Constantly implementing updates (sometimes a con as well)
- Pretty intuitive and easy to use for the most part

Cons

- Although they implement many updates, I don't view all of them as improvements. For example they used to have a Dashboard on the home screen that was one of RB's best features. You had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value. Sometimes it seems they make it busier more complex than it needs to be in order to add value. I've used it for 3 years and have been disappointed with their updates in the last year.
- The search function works very poorly and inconsistently. I can search an applicant's exact name at times and "no results found" is what I'll get.
- If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely seperate stages. For example, "BGC and DT" vs "BGC & DT"
- The RB support is very prompt in resonding to your chat, however they've asked me for my feedback 3 different times on the same exact matter. They say they will pass it along to their engineering team and I don't hear anything more which makes me think it never goes anywhere. Even a later response saying "it was talked about but here's why it can't happen right now.." would be good enough.

 
 

Eli from Mortgage Lenders of America
Specialty: Real Estate
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Avoid Recruiterbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is a below average product with minimal features and definitely not worth the amount per month we pay for it. There is no phone number to call for support and the chat support team constantly fails to take ownership of issues. The fact that I have chatted with all of their reps on numerous occasions is a good indicator of just how many problems we have had with this software. Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

Pros

Somewhat user friendly

Cons

Poor Support, lacking many basic features such as ranking resumes by keyword strength, total lack of customization, did I mention the poor support?

Advice to Others

Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

 
 

Gustavo from FDH Consulting
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Excellent SaaS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best thing about Recruiterbox is their customer support. They are:

- Really quick to answer any question, doesn't matter how technical it is.
- Make sure the answer they gave you is what you were looking, even if that means getting back to you at a later date.
- Even if they don't have a functionality, they will look with you at your process, and brainstorm on how to find a solution to your need, with or without a Recruiterbox functionality.

Pros

Extremely good customer service.
Really easy to use and understand.

Cons

Not too flexible with reporting
Too few social networks integrations

Advice to Others

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

 
 

Jon from 64 Digital
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Feature packed and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm still using the trial but I've tried 3 similar products and this is by far the best.

Pros

They seem to have thought of everything

Cons

Nothing really.

Advice to Others

If you just need something to manage candidates and the hiring process then this software is perfect.

 
 

Jaclyn from Township of Upper St. Clair
Specialty: Public Sector
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Great Solution at an affordable price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Recruiter box for about 7 months now. It's a breeze to maneuver through and really helps keep me organized. It's extremely cost effective and plan to continue using for the recruiting and screening of applicants.

Pros

Cost Effective!

Cons

N/A

Advice to Others

Try it! You will like it.

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

COO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We went from zero application tracking as a new company to Recruiterbox. Onboarding was very easy and it allowed us to do some easy integrations to facilitate our workflow. It also helped us centralize the notes and intelligence in one place where we could actually start analyzing our pipeline. Larger companies may outgrow the functionality.

Pros

Simple

Cons

Could use better analytics

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great value!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

RB has been exactly what we needed at our stage of growth. We were a company of 20 and grew to 40 and next year we'll be at 70. RB seems to add features frequently enough that I'm not concerned about the features it lacks.

 
 

Sasha from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Perfect ATS for small startup!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product. Has a lot of really great functionality. Great for collaboration between users, provides clear history of candidate on one profile, lots of opportunity for feedback and organization (can assign tasks to users, create internal notes, schedule directly from the app). Been awesome for our needs.

Pros

-great bang for your buck
-they are constantly pushing out new features
-great, friendly customer service

Cons

-their email is a little funky in terms of functionality
-they are also a startup, meaning there are the normal growing pains.
-email uploads can get weird formatting if they aren't PDFs

Advice to Others

It's a great option for a small, fast growing companies. They allow unlimited users, unlimited candidates, and $20/per posting (unlimited).

 
 

Bryon from iuvo Technologies
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Recruiterbox is a great tool and getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used Recruiterbox for more than a year now and it has changed the way we track our candidates and pipeline. We used to dig through emails, resume folders, one note pages or whatever and we were never sure where things were or what happened with Candidate X or Y. We now have full visibility to our candidate pipeline, status and next steps. They provide easy ways to create openings and our website can easily integrate with it. It has always been stable and they are adding new features and improvements all the time. For a company who is growing as rapidly as we are, it has been critical to our hiring success.

Pros

Simple to use
Easy to compartmentalize sensitive data (like salary discussions)
Great workflow
Great integration with email flows, where I can respond via email and all correspondence is captured in the tool on each candidate. Nothing gets lost
Integration with our Open positions on our website as well as hiring tools like Monster, Dice,etc

Cons

I don't really think it has cons for what it is.
I would love it if they could expand their product to also manage employees after they hire, an HRMS functionality.
Reviews, goals, reminders for development activity, places for them to sign/agree to company policies or whatever. I would pay extra for that, as long as it doesn't detract from them making the current product work as well as it does.

Advice to Others

If you are not using anything yet and trying to manage the hiring workflow, this is a great value.

 
 

Imalka from Softcodeit Solutions
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Excellent Software for Recruitment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Actually,this is very good software for us.Very easy to handle the Recruitment system.

Pros

Easy to USE.

Cons

slow

Advice to Others

This product is actually useful for HR employees.Very easy to manage recruitment process by this system.

 
 

Diane from CRM
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Only Wish We'd Found RB Sooner!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

5Stars all the way - except Customer Support, since I've never had to use them. The product is so easy to use in an intuitive way that help was never needed. Our organization has used several other larger org. products, but nothing ever really fit and they were SO expensive. We tripped over Recruiter Box and have never looked back. We've been able to customize our program to fit all our needs and at a fraction of the cost. Our parent company has 3 divisions and another one has seen how well RB works for us and how we are able to so seamlessly bring new staff on-board, that they are about to start using RB as well!

Pros

Able to get reports and reminders to the right people in automated way, not based on someone's memory to send an email.
COST - just a fraction of larger programs with less functions.
Can have several different streams of recruiting happening and funneling into the same process.

Cons

Only that we didn't find it sooner!

 
 

Shelby from TASER International
Specialty: Engineering

September 2016

September 2016

Great for Rising Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Their product is simple to use and they are always adding in new/better features.

Likes Least

The hard part with Recruiterbox is at this time its not very scalable for companies in rapid growth. We can't mass email 300 applicants in a single stage, and stages if spelled slightly differently (On-site vs on-site) won't stack up in the dashboard.

Recommendations

Make sure you know what your company size is and what it will be in the next 2-5 years.

 
 

Brittany from The Pocketbook Agency
Specialty: Staffing Agency

July 2016

July 2016

Great for storage of many resumes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

its stores the resumes well, and is easy to access from anywhere.

Likes Least

you are charged for openings, not easy to search for specific keywords.

Recommendations

its great for storage, easy to access and a great price for the value.

 
 

Ailia from AHK Accounting Recruiters
Specialty: Recruiting Agency

July 2016

July 2016

Fulfills the needs for a small business. User friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Response time is quick and is easy to use. Layout of the product is good.

Likes Least

Not enough payment options and only a select few free job boards.

Recommendations

I would recommend them looking at the type and number of job boards available.

 
 

Sharlene from Brighter Brain
Specialty: Software / Technology

June 2016

June 2016

Past user as a technical recruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is user friendly and it has several great features that I have not found using similar products.

Likes Least

I have no complaints, I found this very user friendly.

Recommendations

I highly recommend it, It is easy to use and has many great features.

 
 

Rebecca from Apex
Specialty: Staffing Agency

June 2016

June 2016

Simply and Highly Effective ATS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I most enjoy the simplicity of this product. As a tenured recruiter in the IT industry, I have used MANY different applicant tracking systems in my career. The visual layout of the software allows for simple reading and comprehensive understanding in a way that other ATS systems lack.

Likes Least

I have used ATS in the past that allow for direct job publishing to major job boards from within the ATS. That is a feature that could be integrated to Recruiterbox to make it even better, though not necessarily something that I don't like about it.

Recommendations

Get to know all the intricate features of the program and really take advantage of the demos provided. All systems are different and have their intricacies, and getting to know the little things about Recruiterbox will make your job easier!!

 
 

destiny from Brighter Brain
Specialty: Software / Technology

June 2016

June 2016

we go back, RB and I..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like how easy it is to use and organize my candidates. also love that I can search by phone number, that is a huge help

Likes Least

I don't like that I cant call and speak directly to a tech or representative when I have an issue as this is much much faster than going back and forth via IM.

Recommendations

try it out and see if it works for you and your needs.

 
 

Crystal from BB
Specialty: Software / Technology

June 2016

June 2016

User Friendly; terrible customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The site was relatively easy to use and user friendly. Movement through the stages was fluid and the ability to star candidates was a huge plus in order to keep track of certain folks. It was super quick and easy to learn and the custom templates were perfect for our needs.

Likes Least

Customer Support was lacking. Often they turned the concern over to how it was a user error and took little accountability. I understand user error happens often and that's ok, but when the site is down for over 3 hours nationwide I'm pretty sure that's a network issue on THEIR end.

Recommendations

I definitely think this is a great Applicant Tracking System, I wish I had a better experience with the actual vendor.

  Response: Chelsea, Recruiterbox

Date: June 2016

June 2016

 

Customer Support is something we hold in the highest regard, and I apologize that you received anything but. Thank you for bringing this to our attention so we can dive deeper on this particular situation. Taking a look, we were not able to find any incident matching what you describe. We’d love a chance to make this right, but need more information to go on, as we can not find any record of such downtime or outage. If you have any questions or continued issues, please feel free to reach out at any time to our Support Team.

 
 
 
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