Saba Software


 

A pioneer in Intelligent Talent Management, Saba provides companies across the globe with cutting-edge, cloud-based learning and talent management applications designed to drive higher employee engagement, increase productivity, and improve overall business results. 

In addition to providing applications for traditional talent management that include learning, performance management, goals, succession planning, recruiting, and more, Saba enhances each with innovative social and mobile capabilities that further transform, simplify, and optimize strategic talent management processes.

The Saba Cloud is comprised of a diverse set of applications that are designed to optimize how you manage your people from hire to retire. The platform offers end-to-end support for every step of the process, and was designed to be highly configurable. Saba understands that one size does not fit all, so the platform can be flexed to meet each company's unique needs, even at the global level. As well, end users can customize their own personal experience, resulting in greater user engagement and increased productivity.

Saba also offers highly advanced cloud delivery and currently supports over eleven million users around the globe. Certified secure and highly reliable, Saba Cloud offers a number of benefits, including high scalability, a faster implementation, and reduced IT costs.

We recommend Saba to large companies in any industry seeking innovative ways to support and empower their people.

 

Saba - Contact
 
  • Saba - Contact
    Contact
  • Saba - Mobile access
    Mobile access
  • Saba - Dashboard
    Dashboard
  • Saba - Plan dashboard
    Plan dashboard
  • Saba - Reports
    Reports
  • Saba - Candidate review
    Candidate review
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

18 Reviews of Saba

Showing 1-18 of 18

 

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Mishal from FAMA Holdings
Specialty: Hospitality / Travel
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Software review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Software, it's nice and easy to use. popular

Pros

easy to use

Cons

NA

Advice to Others

Please use it

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Saba Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the implementation process with Saba and their customer support team has been excellent. They are timely in responding to requests, answering questions, and progressing in each step of our implementation. Also, they did an excellent job with the product demo and showing us everything that is available for use. I could see us using the system for much more after having used it for a year or two getting comfortable with all of its functionalities. Our employees are very excited about the changes we are able to implement based on the performance management side with Saba allowing employees to stay up to date daily with their performance expectations and goals.

Pros

- Customer support
- Modern feel to the system
- Ease of use.

Cons

- Many of the capabilities of Saba are add-ons to the system that cost extra.

Advice to Others

- Be sure to request a demo because you learn about everything Saba has to offer, which was a lot more than we realized.

 
 

Ali from FHG Business Group
Specialty: Hospitality / Travel
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Saba is one of the best in Learning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with SABA LMS has been great. They have a very powerful product and the features of their LMS are phenomenal. Their customer service is always there to support their customers as well. The offering is a bit pricey, though. All in all, I recommend them wholeheartedly for their LMS!

 
 

Cori from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Changed Performance Management Forever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company was looking to completely change our date performance management process. No more yearly reviews, but monthly conversations between managers and employees, and quarterly performance appraisals using Cultural, Leadership, and Technical competencies. Saba was the system that we found to help us accomplish our goals. The system has been wonderful since implementation.

All of the learning tools that we use are housed in Saba. It also interfaces with our HRIS System, Kronos Workforce Management, to have up-to-date employee information (reporting structure, etc.), as well as photos - which has been really helpful. The Org Charts that Saba has created for us are beautiful, and help managers to easily track employee movement. Working in the financial industry, many of our employees require various certifications, and Saba allows us to track their progress, expiration dates, and recertification credits.

The Virtual Classrooms are a fantastic tool that allows us to complete training at our satellite campuses all over the US, and the Social Collaboration aspect helps our company remain inclusive.

Pros

- Detailed Analytics reporting
- Ease of use
- Social Collaboration (learners can chat with each other, post discussions, hold virtual meetings)
- Gamification - Custom Badges have been really popular at our company - employees WANT to learn to earn badges

Cons

When implementing Saba, we had been clear about the functionality we needed from the first meeting. Everything that we needed had been discussed and included in pricing quotes. Once we received the final contract, there was a fairly large discrepancy, as a feature we needed had not been included in the price quote. This delayed implementation, but was eventually resolved through our account manager.

Overall, we have been extremely pleased with this product.

 
 

Christie from National Seating & Mobility
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Saba Implementation

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have been configuring the system for almost three months and our soft launch is scheduled for next week. So far, I love the intuitive nature of the system and the endless capabilities. We reviewed 20-25 systems before we narrowed it down to three. Then Saba won out due to the analytics and robust configurations.

Pros

Intuitive, robust, good user interface, configurable, endless capabilities.
Forgo live, we have narrowed down what our learners will see. Once everyone is comfortable and we have worked out the kinks, we are going to turn on the social collaboration features of the system.

Cons

But the endless capabilities can also be a caveat since I do not know what I do not know.

Advice to Others

First and foremost, be organized about the configurations you have turned off and on in your sandbox environment, You will want good records so you can replicate in the production environment.
Have a good, invested team. Otherwise, you will be doing all the work.
Make sure your implementation consultant is a good one---THIS WILL MAKE OR BREAK your project.

 
 

Mary from EY
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Saba Learning Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I implemented the Saba LMS for a large multi-national organization. The tool has deep administration capabilities for complex organizations, can house almost 30 languages for navigation, allows for multi-level curriculums, and provides several options for content delivery including the virtual classroom. The development team works to stay current on trends in the industry and to incorporate into the tool as makes sense. The underlying code is fairly organic with the cloud version being close to 100% organic making integrations easier to develop and implement. The user interface can be customized and simplified to meet varying audiences. Prescriptive rules, business rules, and auto enrollments ease the transactional tasks for administrators.

Pros

The product can be offered on different technical infrastructures. The depth of administrative capabilities. Proven global deployments.

Cons

The assessment tool is minimal; user interface has improved with the cloud but needs to continue to evolve for ease of use.

Advice to Others

Consider the size, complexity of your organization against the proven scalability of systems before making a selection. Some look prettier on the surface than Saba, but if your company is large and complex, no one beats the tools ability to manage these types of businesses.

 
 

Jessica from NASPO
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Not Your Biggest Fan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented Saba about a year ago and haven't been very happy with our choice. I wish they had better Customer Service, a more responsive Support Team and a system that worked as it is designed. In the past year I have opened 38 support cases and it has taken in upwards of 69 days to resolve a case. In my opinion, that is unacceptable and should never happen.

Many attempts to provide this exact feedback have fallen on deaf ears. I have been in contact with their Support Manager and he acknowledges there are issues and constantly assures me they are making changes. However, I have not seen any improvements.

I share this feedback because I wish there had been this information available when we were inquiring about their system. I hope this information can help someone avoid making the same mistake we did when we purchased and implemented the Saba system.

Pros

At this time I am unaware of any pros that would make Saba a better choice than any other LMS vendor in the market.

Cons

Customer Service,
Unreliable Support
Constant issues being experienced
Functionality not working the way it was designed

Advice to Others

Do your homework and make sure you are purchasing the BEST LMS to meet your needs. Hire an LMS Consultant to help you make sure the system will meet your needs in the short and long term.

 
 

Shilanna from inVentiv Health
Specialty: Pharmaceuticals
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Our Saba Experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Unfortunately, our Saba experience has been nothing but issue after issue. From the lack of functionality within the tool, to the lack of customer support we receive, it has just been a very disappointing and deflating experience. Many of the tools/features of the system that we tried to implement do not work ("bugs" in the system), and as a result, we have to develop workarounds. Day after day, we hear nothing but complaints from our employees, as the tool is not intuitive, it's klunky, and many things that should be straightforward are not. The user adoption process has not been easy, to say the least. Perhaps what is most disappointing, however, is the lack of customer support we have received to help us mitigate these issues. Over the last year and a half, we have had 4 different customer success managers, and at the end of the day, we still feel as though we are left to fight the battles alone. There have even been instances where we have figured something out on our own, and then our CSM will come back to us asking how we fixed the issue.

 
 

Patricia from Rescue Social Change Group
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Saba Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company uses Saba as a part of our training and development program. Saba is where we house our new hire orientation, training and presentation videos, and completing the performance review process each year. I rated three stars for ease of use simply because it takes multiple steps to set up a course on the platform. I find it difficult that you have to add content here, manage the class there, edit the course content somewhere else, etc. If this was all done as one feature it would make it a lot easier for client users on the back-end. Being able to delete a class is also a difficult step.

Pros

Many features we can use - upload training videos, performance reviews, tracking who has completed certain classes by building reports.

Cons

Cannot upload videos onto the platform itself - must use an outside source to house the video like YouTube or SCORM and then upload it within the Saba. Sometimes if the video file is too large it takes a long time for the video to play within the platform. Being able to create a new class and delete old classes - I don't understand why we can't delete certain classes or content or courses because there are certain subscribers but if the content is old and I choose not for those subscribers to see it, why don't I have the power to delete it?

Advice to Others

Availability of customer service representatives. I would love to just pick up a phone and speak to someone about my technical difficulties. I often use the chat feature but I find that it takes a long time for the representative to respond back.

 
 

mai from SHIRE
Specialty: Pharmaceuticals
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

SABA

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SABA is the most advanced LMS i have seen on the market. Easy to use, has lots of functionality especially the bulk imports, it really helps alot

 
 

George from Cognizant Technolgies Solution Ltd
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

My Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is good overall. However there are some cons like the fields available in Saba standard report templates are minimal, making it difficult to pull required details like vendors etc. Also the support received from the customer care is not up to the mark.

 
 

Corey from Best Buddies International
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Staff really likes Saba

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our staff really likes Saba which is a great first step since moving from our old LMS. The UI is accessible and the system, per the staff, is very intuitive. We use the meeting app quite a bit and feel it gives team leaders a great way to start building their training.

In the next two quarters we will be move beyond the original learning module and are optimistic that the performance module will solicit the same positive results.

Pros

Easy to use. Easy for learners. The meeting app gives all staff a wonderful tool to use. Tech support has been very quick and attentive. The training consultant and tech support from Saba that I used to go live were terrific.

Cons

I am an admin team of one and there are not enough hours in the day to explore Saba. I think the notifications can be complicated and, in many cases, are system-wide. Also, there is no way to send a test to yourself to see what they look like.

Advice to Others

Make sure you can communicate with your sales & implementation folks and explain exactly what you want to do so that they build the the right start plan and understand your priorities.

 
 

Jason from The Co-operators
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Our Saba Cloud Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This past June we completed our migration from Saba SEC 5.5 to Saba Cloud. The upgrade process itself was lengthy and at times a bit challenging, but in the end was a success and well worth it.

The migration took close to a year (from initial meetings to launch day), and because we were on such an old version of SEC which included customized reports, we found it a challenge to build new processes and functionality to accommodate existing business requirements, given that Saba Cloud doesn't allow for customizations. In the end we chose to export the required data elements using Analytics, and build a separate external system to manage the data.

Saba cloud itself was well received by our internal stakeholders and end users. The interface is much more intuitive and we didn't have much resistance or confusion with our staff in using the new system.

Also finally being able to properly integrate Single Sign on has been wonderful.

Pros

Analytics tool is fantastic and much improved over our previous SEC 55 reporting system! We heavily depend on it to run daily reporting and to export large chunks of data to an offsite system and it has been running quite smoothly.

Single Sign on (finally) Is a big plus.

For our people administrators the "Proxy user" from people admin has been invaluable for troubleshooting.

The interface as a whole is a big improvement and has been well received by our clients.

Cons

Coming from SEC 5.5. some things still appear to be the same, and still seem too confusing or clunky:
- Notification system is incredibly flexible, but very confusing to use and extremely time consuming to make changes to. Especially when trying to manage two different locals (EN UK and French Canadian) - especially when these locals are not EN US.
- Completed Courses page: the "Load More" at the bottom of the page is confusing. Even if "Show all" has been selected, the learner still needs to click "Load More" to view other transcripts. Also sorting this list is very limited. Our users have a large collection of courses and had heavily used the sorting features of this page in SEC 5.5

Advice to Others

If you are upgrading to Saba Cloud. Map out your needs and business processes heavily prior to beginning the sprinting process in the Migration.

Sprinting is fast and you won't have enough time to test everything you need to.

 
 

Angela from COUNTRY Financial
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Glitches but strong support available

Ease-of-use

Functionality

Product Quality

Customer Support

We just recently implemented Saba Cloud, so we're still ironing out some difficulties. Overall, I find the product fairly intuitive and usable. We're still having issues getting several of our online courses to work correctly, but I think setting up new courses is easy and adaptable. There are a lot of great features available in the product that we aren't currently using, which gives us a lot of room to grow into the product.

Pros

A lot of nice features. I like the flexibility of things like skills, tasks, etc. I think setting up an instructor-led course is very easy. The Saba team we worked with on the implementation was great. The Saba Community is helpful and active.

Cons

We've just experienced a lot of glitches with our online courses so far. Many of them are somewhat sporadic (only a few users not marking complete...for no good reason)

 
 

Lecayle from Visier
Specialty: Accounting / CPA

September 2016

September 2016

Worst LMS I have ever used as an admin or end user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Nothing about this vendor would make me leave a positive comment.

Likes Least

Their product doesnt work and we had it for 2.5 years

Recommendations

Make sure having it up and running is part of your original contract as they don't honour agreements or provide implementation services after the fact.

 
 

Jasmine from West Marine
Specialty: Retail

May 2016

May 2016

This is a new tool for our company but so far we really like it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Ease of use, nice screen views, collaborative, engaging

Likes Least

so far so good, nothing bad to say about the product

Recommendations

Ensure your company knows what they need and build in all data first

 
 

Jeff from K2
Specialty: Software / Technology

March 2016

March 2016

Using Saba for delivering Virtual Training

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Covers a lot of features and function. Maybe tries too many.

Likes Least

It is obtuse, though it changes and sometimes get better.

Recommendations

It should go through more vigorous UAT. The UX is often cumbersome and difficult to get to what you want.

 
 

Brian from IPM
Specialty: Consulting

August 2014

August 2014

Highly Flexible and Robust

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Saba application is a full suite solution and gracefully manages and integrates objects. Where many systems provide one or two methods of managing an activity, the breadth/depth of the Saba table structure provides more. Finding a way to manage or nest objects is easy.

Support is very solid, if sometimes pricy. At least you get what you pay for.

Likes Least

Built from the ground up as an LMS/LCMS, it is very strong in that arena. It can get a little counterintuitive with the more recent functionality.

Saba provides a well-thought-out approach, but frequently includes additional capability that the industry is not yet ready for. (They pursue the vision.) Expect to have unused functionality that may be moot by the time your organization matures to managing the capability they provide.

Recommendations

It's a straightforward approach to multi-tiered activities. When assessing your data migration, keep it as simple as possible. When dealing with one-off objects, treat them as such and find a way to house them using existing functionality. Tailoring is expensive and not what Saba spends it's coding resources on; you'll have resource availability issues if you work outside the box.