SmartSearch Software


 

SmartSearch is a cloud-based applicant tracking system that caters to staffing firms, corporate, executive search and consulting companies. Primary features include applicant sourcing, applicant tracking, prescreening, email management, onboarding and workflow customization.

SmartSearch helps companies manage their recruitment and talent acquisition process by providing a central database for sourcing, recruiting, applicant tracking and hiring activities. Users also have access to a candidate database, automatic database entries, report generation, a vendor management system and customer relationship management tools.

SmartSearch also provides integrations with other human resources software, enterprise resource planning software, payroll, billing systems and social media sites.

The software is available as a mobile app on Android and iOS devices. SmartSearch provides support via telephone and offers in-person training as well as webinars and email support. A concierge support service is also available.  

 

SmartSearch - Mobile
 
  • SmartSearch - Mobile
    Mobile
Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of SmartSearch

Showing 1-13 of 13

 

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Jacob from Kineticom
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Use it everyday for our company. I like that tracking portion of the system the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Dashboard. It makes follow up and organization easy and those are very valuable to my work and industry.

Cons

Updates to the system and how long it takes to do a software update, when a change request has been issued.

Source: Capterra
 

Michelle from PeopleAxiom

April 2015

April 2015

Great product and WONDERFUL service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The product is great - flexible, customizable, easy to use for sure. What makes it even better is that the people behind it are there for their customers. I've had nothing but great experiences from the initial sale contact to finalizing our implementation to follow up and questions. Just a first class organization with people who really care about their customers and want to deliver a top-notch product!

Source: Capterra
 

Paul from Unique Systems Design, Inc.

July 2012

July 2012

SmartSearch is effeciency

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

An outstanding product with outstanding support.

Pros

Prior to SmartSearch we did our candidate retention and correspondence in Access database. It was cumbersome, did not perform searches and our fields did not interrelate.
When we introduced SmartSearch into our recruiting process we improved our effeciency tremendously. We can search, store, coordinate, and look up information on clients or candidates. When we talk to candidates or clients, we know what has been said or written and we look very professional because we have correct information.
In addition, the support offered by SmartSearch is quick and accurate. There are webinars, skilled technicians that know the product and have the answers immediately. We are happy we made the investment.

Cons

Really, nothing. If there are concerns, SmartSearch support fixes the problem or incorporates our request in the next version.

Source: Capterra
 

Mary Ellen from Liberty Solutions, Inc

June 2012

June 2012

Smartsearch, the logical choice--again and again.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been in the position several times at different companies where I've had to select applicant tracking software, based on fit. Each time, I review the marketplace to see what is available, investigate the top contenders, match features to cost and every single time, Smartsearch has been the choice. I've been the implementation project sponsor and managed the adoption process. Note: It is ALWAYS easier to manage change among professionals if there is a quality solution that positively impacts efficiency attached. Smartsearch is that solution.

I'm excited to recommend the software and the team behind/beside it.

Feel free to reach out to me personally at Mary Ellen Mesi on linkedin with any specific questions you may have or detail you'd like. I am a raving fan, for sure.

Pros

Reasons I keep coming back to Smartsearch include excellent support from the top down, quick response when there is a question, capabilities that far exceed any other tool in its class, cost that is reasonable and the ability to customize easily--increasing the user's reach and effectiveness while maintaining a personal touch. The staff is quick to respond to helpdesk tickets, the programmers are open to suggestions and the upgrade schedule is quite aggressive--they are always adding new features, the latest including social network tie-ins.

Cons

The new apps for iPhone and Droid are lacking slightly in the Smartsearch 'sizzle' that comes with the standard on-line version, but I'm certain that improvements will be on the way. Also, the Outlook toolbar, which is a solid add-in was designed specifically for PC's, so Mac users are out of luck with that one feature.

Source: Capterra
 

Bill from Kineticom

November 2010

November 2010

It's a great offering - incredible team behind it!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very Good Experience in or first 6+ months, looking forward to tapping in to all that it offers our team and business.

Pros

Excellent team behind SmartSearch - Recruiters love the new tools and features! Happy with our decision to roll to APS as key partner.

Cons

Implemenetation - fairly smooth but still required lots of data clean up

Source: Capterra
 

David from Principal Technical Services, Inc.

April 2009

April 2009

The most versatile, customizable, and integrated ATS product on the market.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The most versatile, customizable, and integrated ATS product on the market.

Pros

As close to a custom ATS without the cost of customization. Support is by far the best I have had from software companies.

Cons

They have exceeded all my expectations.

Source: Capterra
 

Leigh from Belcan

November 2008

November 2008

SmartSearch receives my highest recommendation. It is, quite simply, the best tool on the market.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

SmartSearch receives my highest recommendation. It is, quite simply, the best tool on the market. It assists us in every area of our business, from applicant and job order tracking to customer relationship management to online time and subvendor management. The APS team and their SmartSearch product have earned our loyalty.

Pros

SmartSearch has a great "out of the box" product and provides enough customization capabilities to keep our users and customers happy. It's easy to use and our team members love it. The search speed is unsurpassed. We use it for both technical resume word searches and clerical and light industrial application searches, and it provides us with information very quickly. The only limitation to its speed is the traffic on the Internet.

SmartSearch is reliable. The system is always "up," and our data is secure. We have brough multiple divisions on the system, and the data migrations have gone off without a proverbial hitch.

When I email or call the support team, they find answers. In addition, they listen when we request improvements and incorporate our needs into future releases.

In addition, we appreciate that SmartSearch has maintained their focus on the staffing industry. Many competitive products have come and gone, but SmartSearch is still here doing a great job.

Cons

In recent releases, SmartSearch has addresses their known weaknesses. They have provided an ad-hoc reporting function which has assisted us in generating customized customer-specific reports in a timely manner. They also now provided training content which was not available in previous releases.

Source: Capterra
 

Robin from Omnikron Systems Inc.

November 2008

November 2008

Good software, great team from Sales, to Training, to Tech Support, to Development for new features

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Good software, great team from Sales, to Training, to Tech Support, to Development for new features

Pros

Easy to use and they are regularly adding nice new features

Cons

Still waiting for a good interface between SS and Quickbooks

Source: Capterra
 

Linda from Tekwork, Inc.

September 2008

September 2008

Good product with more potential than we have even been able to use as yet.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Good product with more potential than we have even been able to use as yet.

Pros

Constantly improving!
Integration w/Monster and CareerBuilder

Cons

Duplication of candidates when pulling in from Monster and/or CareerBuilder. Extra step of having to combine and delete one record. Merging to most recent info is still not smooth.

Source: Capterra
 

Margie from Casino Arizona

September 2008

September 2008

I highly recommend this product, especially if you are a company under 3000 employees.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I highly recommend this product, especially if you are a company under 3000 employees where cost is an issue and HR has limited staff.

Pros

The customer service, from sales to tech support has been terrific; especially when it came to dealing with customization issues.

The cost comparison between this service and what others have proposed, for the same product, is phenomenal.

We have never experienced a crash or loss of data of any type.

It allows me to work from home when necesssary!

Cons

Most training is done on a "remote" basis; never on-site.

Source: Capterra
 

Michael from Systems Integration Solutions, Inc.

September 2008

September 2008

We recently successfully completed the conversion and upgrade to the current Web Enabled version.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We recently successfully completed the conversion and upgrade to the current Web Enabled version. We are extremely pleased with this version of SmartSearch and very impressed APS team efforts prior to, during and after the conversion:

The Training Team provides a level of training and orientation that allows our users to be functional on the test database after only 2 3 hours of training.

The Technical Team did a super job of converting our production data and creating a test database to allow us to learn the system functionalities and validate the integrity of our production data.

We sent a snapshot of our latest production database on a Friday evening and the new production database was ready for our IT team and users to validate on Saturday afternoon.

Our production data was intact and a majority of the over 300 queries and reports executed successfully and very a few required limited modification.

Pros

- Data Conversion
- Training
- Customer Support
- System Functionality

Cons

- We haven't found anything worth mentioning.

Source: Capterra
 

Anita from PSE Co.

September 2008

September 2008

I fully recommend SmartSearch.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I fully recommend SmartSearch.

Pros

SmartSearch has been the most valuable addition to our business. It is well designed, the support is excellent and they have the ability to predict needs we didn't realize we needed with each software upgrade. This is a product rich in valuable features.

Cons

I have no complaints about this software. As soon as I list a complaint, their developers create a solution for me.

Source: Capterra
 

Dan from eStaff LLC

September 2008

September 2008

I recommend SmartSearch to anyone involved in the recruiting process.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I recommend SmartSearch to anyone involved in the recruiting process. The product supports client, contact, and candidate tracking. It also features an easy to implement job board that integrates with your web site. The licensing is very flexible and cost effective and minimal training is required. Data conversion is straightforward when handled by the SmartSearch support team.

Pros

SmartSearch is the easiest to use, full featured, and cost effective candidate and client contact tracking system that I have ever used.

Cons

The product is very good.

Source: Capterra