SuccessFactors Software


 

SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the product is mobile, giving users access to their account to view recruiting data, project updates and more.

Core HR, payroll, applicant tracking, on-boarding, learning management, performance review, goal management, and compensation management are all available in the SuccessFactors suite.

SuccessFactors Learning, combines social learning, learning analysis and content management as part of the learning management module. One feature, SuccessFactors iContent, or “content-as-a-service," allows companies to manage digital learning materials, including course materials, training videos and presentations. It also comes with the Jam social collaboration tool built in. With Jam, employees can create training materials, record videos, and share content, ideas, or discussion topics throughout the organization.

SuccessFactors can be implemented in a number of industries - healthcare, retail, manufacturing, nonprofits and more.

 

SuccessFactors - Stack Ranker
 
  • SuccessFactors - Stack Ranker
    Stack Ranker
  • SuccessFactors - Gap Analysis Review
    Gap Analysis Review
  • SuccessFactors - Mobile Accessibility
    Mobile Accessibility
  • SuccessFactors - Team View with Feedback
    Team View with Feedback
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

44 Reviews of SuccessFactors

Showing 1-20 of 44

 

from Northwest Technical Solutions
Specialty: Engineering
Number of employees: 1-50 Employees Employees number: 1-50 Employees

Success Factors

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Likes Best

User Friendly. It was super easy to adapt to our company.

Likes Least

Cost is can be pricey. I used this software at my previous company at 30,000 employees.

Recommendations

Recommend for larger companies. It can be pricey for smaller companies.

 

from northwestern mutual
Specialty: Insurance
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

Recently implemented LMS with SF, growing pains still

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Likes Best

User friendly layout/design. like the customization of the home page.

Likes Least

seems like to use features of the system requires you to be a programmer, it's not intuitive by no means. which has limited our use of some of the great features it offers.

Recommendations

When evaluating the software its important to share the pros and cons of it, to help others understand benefits and risks. Be honest with your input so others can make informed decisions.

 

from Northwestern Mutual
Specialty: Insurance
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

New LMS is a Hit!

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Likes Best

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

Likes Least

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

Recommendations

For our firm, it worked best to have an implementation company come in and help us transfer from our old LMS to SuccessFactors. We used Cognizant and it made the entire implementation go smoothly.

 

from Coca-Cola
Specialty: Manufacturing
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

I have been implementing SuccessFactors product since 2008

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Likes Best

It is easy to use, hosted on the cloud and well supported by SAP. It is also integrated with SAP HR system.

Likes Least

I am not too impressed with SAP JAM or its portal.

Recommendations

It is the best of both world for companies transitioning off traditional SAP HR system

 

from Curtiss-Wright
Specialty: Manufacturing
Number of employees: 5,001-10,000 Employees Employees number: 5,001-10,000 Employees

Engagement and Talent Acquisition

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Likes Best

We use this for some core HR functions such as the talent and engagement piece. Most recently implemented engagement to ascertain our employee morale. Easy to use, easy to implement and very user friendly

Likes Least

The costs can be a little high as well as the reporting is limited

Recommendations

Look at what is offered in reporting and how deep you can drill down in to your results

 

from Northwestern Mutual
Specialty: Accounting / CPA
Number of employees: 1-50 Employees Employees number: 1-50 Employees

Implemented SuccessFactors and an add-on to our HR module.

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Likes Best

The vendor hired an implementation company that worked with us, side-by-side, to make sure that we understood our work processess and were able to transition smoothly from the old to the new system. They brought a lot of issues to the forefront that we were able to circumvent due to their experience doing this over, and over with multiple clients.

Likes Least

Once the third-party support was over per our implementation contract, SuccessFactors offered very little customer support.

Recommendations

Plan for delays and don't bite off a lot all at once. Develop and implementation strategy that can be rolled out in phases. And over communicate. Don't neglect the change management side to all of this. It is extremely important that end users know what to expect. Provide new work flows and processes for both the end users and their managers, especially if you are introducing new functionality. As a training department, make sure your expectations are known and communicated. For example, "The new LMS will allow you to access learning anytime, anywhere; however, from time-to-time, we will push out learning to you so please be sure to check your learning plan weekly."

 

from Themis Medicare
Specialty: Accounting / CPA
Number of employees: 1-50 Employees Employees number: 1-50 Employees

Digital Learning Becomes Easier Now!

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Likes Best

SuccessFactors makes digital learning easier for our team. It provides options to create training's on it's cloud based system. Our HR team can create training materials and also add videos/Audio's for or team to listen and watch. We use these for discussions and feedback's with the employees. This LMS has provided great help to our HR team when it comes to discussing feedback's and idea's with our employees.

Likes Least

SuccessFactors comes with a lot of options. It also includes some of HR software functionality. Sometime it makes it complex when there are too many options. I think SuccessFactors team can simplify the solution with keeping less and useful options.

Recommendations

It works good for training your employees and reviewing feedback's from them. This software provides options to integrated video and audio with your training content which helps users reviewing it.

 

from HelloWorld, Inc.
Specialty: Advertising
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Good Tool for Performance Management

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Likes Best

My team primarily used it as a performance management tool for performance reviews

Likes Least

There wasn't anything that I disliked. It was easy to use.

Recommendations

It's a good tool and pretty cost effective - Team members found it easy to use.

 

from Apperson
Specialty: Education
Number of employees: 101-250 Employees Employees number: 101-250 Employees

Good product - but you need to do a lot of prep work.

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Likes Best

I really enjoyed seeing where I was at in terms of meeting my quarterly and annual goals, and how I could measure against them.

Likes Least

While the concept is good, there is still a LOT of work that needs to be done outside of the system. So many people think that this system is going to make goal tracking easier, and while it is easier, it is not "automated", which is why it falls to the wayside, and does not get thoroughly integrated into the company.

Recommendations

The system is only going to work if the company truly takes the time to develop the goals for each department, see how they are interlinked with other departments, and properly rolls those goals out into the system. If you do not take the time to do the front end work, this system is not going to work on the back end.

 

from AAMVA
Specialty: Software / Technology
Number of employees: 101-250 Employees Employees number: 101-250 Employees

AAMVA review - WS

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Likes Best

Easy rating system, easy to enter goal, objectives, etc. I like the notification emails it can send to other parties like employees or HR

Likes Least

lack of training from my company...there is more functionality that we are not using

Recommendations

compare to at least one other system before deciding whether to invest or not.

 

from Sasol (petrochemical industry)
Specialty: Energy
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

Experience with global implemental of SuccessFactors

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Functionality

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Likes Best

The modules are thorough and robust to meet our needs with operations in all of the major continents.

Likes Least

The configuration and implementation took twice as long as other vendors that I have implemented (loved Cornerstone on Demand and had a simple implementation).

Recommendations

You will need a very sophisticated IT team to help configure and implement.

 

from AAMVA
Specialty: Non-Profit
Number of employees: 101-250 Employees Employees number: 101-250 Employees

Sr Manager Procurement

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Likes Best

It seems straight forward in terms of how the software works

Likes Least

It doesn't have a 360 review module, comp module, and doesn't retain historical appraisals

Recommendations

Look elsewhere as there are better products that cost a lot less

 

from AstraZeneca
Specialty: Healthcare / Medical
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

Successfactors as a Talent suite in among Cloud applications

Ease-of-use

Functionality

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Likes Best

User friendly and wide capabilities of Talent Suite makes this product ahead of other Cloud vendors in Talent space

Likes Least

The integration aspects are not well established with PY systems

Recommendations

1. Integration platform should be much simpler 2. Advance analytical capabilities should be there 3. Easy User friendly UI
4. Easy to implement and deploy

 

from Arista Networks
Specialty: Software / Technology
Number of employees: 1,001-2,500 Employees Employees number: 1,001-2,500 Employees

Great with Performance Management

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Functionality

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Customer Support

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Likes Best

User Experience and look and feel
Their performance management was one of the best I've seen

Likes Least

It could not do anything real complex when it came to compensation plans

Recommendations

If you are an org that likes look and feel then this is the solution for you. Its best at performance management and has lots of functionality from goal management, reviews, 9 box and succession planning

 

from Cincinnati Children's Hospital
Specialty: Healthcare / Medical

My SuccessFactors experience

Ease-of-use

Functionality

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Likes Best

I like to be able to see a photo of my colleague, as well as their location and phone number. Plus, it helps to see the chain of command above or below them.

Likes Least

There could be more information about each employee

Recommendations

Make sure it shows photo, person's name, email address, location, office phone number, etc.

 

from Cincinnati Children's Hospital
Specialty: Healthcare / Medical

My SuccessFactors experience

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
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N/A

Likes Best

I like to be able to see a photo of my colleague, as well as their location and phone number. Plus, it helps to see the chain of command above or below them.

Likes Least

There could be more information about each employee

Recommendations

Make sure it shows photo, person's name, email address, location, office phone number, etc.

 

from NISC
Specialty: Software / Technology

Engineering and operations manager

Ease-of-use

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Likes Best

Simple & easy to use. It's accessible from anywhere.

Likes Least

In flexible when trying to configure current goals and tasks within success factors

Recommendations

Use consulting services to fully implement the software & don't be afraid to change current processes. Software may be better suited for a recommended implementation versus your way of doing it.

 

from NISC
Specialty: Software / Technology

Engineering and operations manager

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Product Quality
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N/A

Likes Best

Simple & easy to use. It's accessible from anywhere.

Likes Least

In flexible when trying to configure current goals and tasks within success factors

Recommendations

Use consulting services to fully implement the software & don't be afraid to change current processes. Software may be better suited for a recommended implementation versus your way of doing it.

 

from Sunovion Pharmaceuticals Inc.
Specialty: Pharmaceuticals

SuccessFactors Review

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Likes Best

Clean and simple interface, responsive, intuitive. Easy to save information for multiple sessions.

Likes Least

I haven't encountered anything that I particularly dislike.

Recommendations

I do not have any particular recommendations for others evaluating.

 

from MWV
Specialty: Manufacturing

Useful tool for establishing goals

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Likes Best

User friendly application - easy to input verbal information

Likes Least

The software is user friendly and it is really easy to input verbal information into the system

Recommendations

As with any software - one must try it to see if it fits the needs that you desire in applications of this nature

 
 
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