SyncHR was established in 2007, and was designed as a single-source HR, Payroll and Benefits solution with one data model to support the entire system. This native integration strategy allows SyncHR to provide a real-time, seamless solution across functional areas within the application. The system is a great fit for businesses of almost any size and industry, particularly mid-sized to enterprise-level companies in industries such as banking, engineering, telecommunications, and many more.
One of our favorite aspects of SyncHR is the Employee Self-Service (ESS) portal, with a high level at customization to match the unique branding needs of each business. Employees have the ability to turn the display of ESS components on or off as well as to “drag and drop” the components within the portal. This way, it can be individually configured to support the display of whatever information the individual employee uses or cares about most. The ESS portal is designed to allow employees to update and maintain their information within the portal itself, rather than having to navigate to other areas. Manager Self-Service (MSS) transactions are similarly intuitive.
As a single database solution, all modules interact cohesively, allowing one action to trigger other relevant actions and/or notifications. For example, when an employee records a marriage event, the software immediately pops a light box asking them whether they’d like to add their spouse as a dependent and an emergency contact. By providing a seamless solution across all functional areas and an intuitive way for employees to take control of their own information, SyncHR reduces the number of necessary calls to HR, and can ultimately help improve the overall workflow of a Human Resources department.
Gina from GuideSpark
Specialty: Software / Technology
Employees number: 51-200 employees
SyncHR was sold to us with the promise of lots of bells and whistles. What we received was a system without any basic features that are necessary for an HR department to function. Simple things such as adjusted service date, historical benefits data, getting basic reports are simply missing or do not function well. As a result, we need to keep a back-up spreadsheet (luckily we are small enough) to make sure SyncHR doesn't delete vital information. They nickel and dime you for reports, updates, changes, etc. I do not recommend this system.
The employee access and user interface works well and employees like it.
Reports are inaccurate or unusable, basis features are missing, deletes important historical information when updating to a new year, EDI feeds often don't work. Lots of time spent troubleshooting with their customer service. And often they charge for that!
This system should either get out of the business or get on the right track. With so many competitors, I doubt SyncHR will survive if they don't get their act together immediately. I do not recommend this system.
Steven from The StaffWell Group
Specialty: Staffing Agency
SyncHR is the first company I have ever worked with that provides real-time retro pay calculations. The combination of some configurable rules along with how T&A and Employee Scheduling is handled has allowed us to reduce our payroll processing time by 55%.
The user defined fields are somewhat limited and look forward to 2016 when this is supposed to receive an enhancement.
It you're looking for a system that enables you to achieve a higher level of data integrity while reducing the number of people that it takes to manage the platform, SyncHR is for you.
Mac from Workfront, Inc.
Employees number: 501-1,000 employees
Is fairly easy to use compared to many other HCM systems. Not as robust and reporting is a nightmare. Ever since the Mt. TAM release the reporting has given many errors and takes long time to load. I have to clear my cache constantly to get reporting to function.
Good user interface, is fairly flexible.
Lacks ability for employees to submit EEO information.
Jeff from Workfront
We use SyncHR as our primary HRIS and while it's good in some areas it's not great. The UI can be kind of clunky at times. One thing I found is that when you shrink your browser, some of your tabs disappear instead of shrinking down. It's pretty easy to use except for the reporting. That was a main selling point for us but it's not super intuitive and some of the reports don't generate the data you want. The customer service is quick to answer but not always quick to fix your problem, even if you mark it Urgent. Some file feeds out of SyncHR to other providers has been incorrect, but luckily our account manager helped us resolve them. Overall good but not great.