Oracle Taleo Enterprise Cloud Service is a cloud-based human resources (HR) suite suitable for large and midsize businesses in all industries. Key features include candidate management and employee onboarding, especially for high volumes of employees, prospective candidates and new hires.
As part of a talent database, current employees and new candidates can be matched to open positions. Users can monitor onboarding activity, track completed onboarding tasks and manage uploaded information from new and current staff.
Employee referrals can be used to source talent, and HR personnel have access to talent reports and recruiting pipeline data to assist with the development of recruitment programs. A single view of available and potential talent across all processes is also available.
Oracle Taleo Enterprise Cloud Service can be integrated with other Oracle software. It is priced on a per user per month basis.
Chris from ALTA IT Services
Specialty: Recruiting Agency
Employees number: 51-200 employees
simple to review information, lots of features, easy to use without needing extensive training, easy GUI interface
Like every tracking system the more features the more time you spend uploading information into the system
Cassandra from Hanmi Bank
Employees number: 501-1,000 employees
not too satisfied with this product. Currently searching other ATS . When we purchased this item I was not aware that I could not use a lot of its features because we only have 700 employees. I was told in order to do some of the items I had to be on the Business Edition. Implementation was not very helpful either I am doing too many manual steps I want a user friendly ATS. Posting jobs, customizing the application, sending offer letters, onboarding into our ATS, and being able to work directly with our background vendor. All features that do not work
Debbie from IQAir North America, Inc.
Employees number: 51-200 employees
Taleo Business Edition (TBE) is an applicant tracking system with tremendous functionality. The problem is finding that functionality. It is very difficult to use, almost programmer like in its requirements for templates and workflows. And although it offers multiple languages to support a global enterprise, it does not allow for separate requirements in terms of requisitions, approvers, etc. Either everyone does it, or no one does. Lastly, the Chinese language used does not translate accurately, per my Beijing group, and so is unusable to them.
Having all my candidates in one place, separated by Req.
Difficult to use. Where's the drag and drop? Where are the smart features? It even looks clunky.
Unless you have a fully integrated recruiting and hiring process where workflows are necessary, don't use this system. It is simply too robust for simplified recruiting processes.
Luciano from Clarity Solutions
Specialty: Software / Technology
Very complete/robust platform, variety of possibilties to setup/customize processes and pages. Chance to integrate with other softwares/platforms and also with social networks to recruit candidates. It offers a great control for managing all the processes (current or concluded). Designed to be consistent and stable.
Software is not very friendly, need of a technical professional to setup processes. The variety of resources and options may be confusing when the project becomes bigger. Right deployment is a key factor for success.
Understand how the software is capable to support your processes and what it offers additionally to improve it. Explore the administration functions to identify what kind of tech knowledge it will demand from your team.
Rachel from Dragados
Specialty: Construction / Contracting
Excellent for the price, easy to use, easy to learn
Lacks a dedicated rep for technical issues. Difficult to get quick answers
If your team is very tech savvy, this is a great product.
Kelly from LivaNova
Specialty: Healthcare / Medical
I like that it does give you a place to house your candidates.
This product has too many features and options to customize, too many reports need to be built only if you know how to code. The scheduling feature is very hard to work with and the bugs that happen are a bit scary.
If you are looking for a product that you can completely customize, this is the one. However, keep in mind, you need to have a TALEO super administrative person on staff or a budget to fill the needs of training, fixing, and setting every little piece up.
Cindy from RehabVisions
Specialty: Healthcare / Medical
It is simple to add in candidates and positions, keeps good track of the candidates submitted for positions, reports are easy to make, easy to open the software, and it keeps track of your recent activity to candidates are easy to revert back to when needed
Duplicates names and positions regularly, can't search via zip code, not efficient enough for recruiting in my eyes unless your a smaller company (1 to 15), can't go back and delete things unless your an administrator (we all make mistakes but Taleo coerces even bigger issues when you have to get others involved). Can be frustrating
Be sure to look into many different platforms before picking one. Don't shy away from a product that might cost you a little more up front as the results will prove why. Make sure when demoing the product to run all the queries you currently do and also the ones that you would like to have/use; just to make sure the product meets those needs
Lindsey from Andersen Corporation
Specialty: Other Services
Our Taleo RSA is fantastic to work with, this does come at a hefty hourly rate.
Taleo is a difficult program for users to access, its slow and not intuitive. I also have not had great success working with our Customer Support Team, it is one of the more difficult vendors to work with.
Taleo is configurable however it's very important to set up the system in your planning process. We have the onboarding tool and have paid for it for 6 years now, however do not use it. This should have been set up from the start. It's very difficult and costly to implement new features in the system w/out an IT ATS wizard on your team.
Kayleigh from NIC, Inc.
Taleo gives us the ability to speed up our Onboarding process and create a positive first impression. Our employees are able to knock out their new hire paperwork before their first day, speeding up their time to production.
Occasionally there are bugs with the PDF's loading. For example the Form I-9 and state tax forms that we have our employees complete are sometimes unable to be completed online and we have to resort to filing them out manually. This causes a hiccup in our process and is sometimes a headache to reach out the employees with the form, ask them to complete it and email and scan back to us in a timely fashion.
I think it is important to shop around, be involved in as many demo's as you can and even ask your network who they are using so you can touch base with them and see what issues they have.
Scott from Dedicated Systems INC
Employees number: 51-200 employees
I used this system as a recruiter for a major trucking company -- Taleo is a great product for storing, managing, and reviewing potential recruits. Job postings are simple enough and allow for quite a bit of in depth detail if needed. From the job seeker side, it is a typical long drawn out process to fill out, and it does lack abilities to pull in correct data from Resumes when loaded. That being said, it is still easy enough to navigate and review even from the recruit side.
In depth and very robust in functionality
Does not do a great job of grabbing correct data from uploaded resumes.
Overall a great product and very easy to navigate, utilize, as well as keep yourself organized when it comes to recruiting candidates.
David from Confidential
Employees number: 1,001-5,000 employees
My organization is currently implementing the Taleo Learn solution. Software is extremely flexible, however this also means a lot of choices must be made for proper configuration.
Very flexible and customizable.
Lots of decisions must be made to customize.
Aaron from Octiv
I managed a team that used Oracle LMS and CRM services for 5 years. Yes, it took an entire team to wrangle all the features and possibilities that these systems through our way. We were overwhelmed from day one with the enormity of possibilities, which often is used as a selling point for a product like this. However, I found that we spent so much time learning how to make the system do what we wanted, we weren't able to focus on our learners and what their needs were. Personally, I felt that many of the features here were simply "industry standards" that were all about creating a compliance learning environment. This is great for companies who provide training as a checkbox because it's the law or so that they can get an insurance break. However, many of the commonly believed truths about how adults learn were not addressed by this system. I preferred a simpler system, with less bells and whistles, that focused more on what they learners really wanted. Quick and easy access to information that helps them be great at their jobs. If you have a huge team and company with tons of time to spare, maybe you could make Oracle work for you. For most of us, it's just too much, both in cost and in complication.
Somer from Issuer Direct Corporation
Employees number: 51-200 employees
Tales served the purpose for what it was supposed to do. However, the system was often very slow and frustrating to navigate. Ease of use and features are definitely not selling points as much as the value for the money which is why most corporate employers choose to go with this option. It gets the job done.
Functional for what it's supposed to do.
Not easy to navigate.
Not at this time.
Trish from WOW! Wide Open West Communications
I've been using Taleo for years now. The ability to really customize according to corporate structure has been the main reason why companies I've worked for have chosen Taleo.
The added Cloud Service feature ensures that all of the features and data are made available from anywhere at any time.
I highly recommend!
Elijah from University of CU
Taleo is a massive recruiting based software. I have used it for about 4 years now and it can definitely have its pros and cons. Pros: fairly easy to use, disposition of candidates, large candidate database.
Cons: Tough to configure, integration's can be difficult
Harsh from Innova
Onboarding capabilities are not as intuitive as other modules. Configuration can be challenging.
Customer service has deteriorated significantly since the acquisition by Oracle. Long response times and lackluster service.
The ATS is not cost-effective for smaller organizations, although there are enterprise and SMB versions.
Elen from Corinthian Colleges Inc
This system is easy to use. I've done training on how to navigate through the system with my campuses.
Katie from Amazon
I used Taleo at my last company, sometimes they were not very flexible with customization. The biggest pain point was the reviews/talent piece of Taleo. If you can't customize by company when each one is soo different, you shouldn't offer the service.
I think the recruiting piece of Taleo is better than the talent piece for sure.
Shilpa from BakerCorp
Pros: Easy to use, great at capturing applicant data, a nice took for an ATS system, great reporting tools. Taleo Enterprise is great (used it in the past)
Cons: could be more user friendly ( using Taleo Business Edition).
Overall my experience has been great, it takes some adjustment from using Enterprise to TBE.
Dana from Austal
Our company will not invest enough money in this ATS, therefore do not get what we need.
Ravi from Penske
we have implanted Taleo 5 yrs ago..we do have all the Taleo apps
Jorge from Kindred Healthcare
Been using the product originally on my last company from the IT end of things. Very manageable, straight forward configuration, easy administration. Now on my new company I am on the HRIS analysts team and even though is taking me a little longer to 'learn the ropes' on the HR side of the business my knowledge of the back end of the product helps me understand the processes easier and faster. We are implementing new capabilities and using them heavily.
Annie from Pontoon
While Taleo has a lot of robust functionality and capabilities, it's also complex, involved, and behind the times. Count on needing a full-time administrator if you select Taleo Enterprise. While it is customizable, the configuration is not simple in comparison to other HCM solutions. The end product is decent.
It is not responsive designed, meaning the mobile access is poor at best. The candidate experience is behind the times. You will have application drop off due to a legacy application process that isn't native mobile enabled.
Carla from Cellular Sales
Oracle Taleo Cloud Service is user friendly. Customer service is a little harder to deal with but overall would highly recommend.
david from pepsico
the pros: it's cloud based, Taleo exchange has an extremely active and helpful community like OHUG.
The cons: it can take a while before your enhancement request gets considered, the current platform is still very slow to navigate. I'm looking forward to seeing the new platform!
Joy from PlanGrid
Pros: Easy to configure, lots of functionality, good work flow options
Cons: user interface is a little outdated.
Juan from Ensco plc
We use this software since 2008. we have career sections for USA and Brazil.
we also have an employee referral program built in Taleo. I think the software works very well
on the downside i have experience difficulties with the reporting tool (it is a bit complex) and the general configuration of Taleo always required some kind of consulting work.
Keisha from Blizzard Entertainment
In order to use Taleo Successfully you really need to do your homework and Have an implementation Specialist dedicated to building you process in taleo.
After that the product is pretty good. Thy have put more in place tpoassist with knowledge sharing and training.
Melissa from N/A at this time
I had no issues with it and loved being able to assist the recruiters with the recruiting issues they were having. I do believe there were quite a few steps for recruiters that caused a lot of issues. Also, having to go back to complete steps after the start date seemed to cause issues since there was a bit of recruiter turnover. I love learning more and more about it. I also worked on the System Administration side to assist with issues after hiring, where Onboarding and the HRIS system were affected, or to solve the snags.