--- title: "JazzHR Software Reviews, Demo & Pricing - 2026" description: "Review of JazzHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/the-resumator-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / JazzHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/the-resumator-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/the-resumator-profile/alternatives/) # JazzHR Review From $99-$499/month Free trial 3 plans Wondering if JazzHR is right for your organization? Our Applicant Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview JazzHR 4.3 [(495)](https://www.softwareadvice.com/hr/the-resumator-profile/reviews/) FrontRunner 2026 Pricing Starting at $99.00 flat rate per month ### About JazzHR JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes. JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR. Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting. JazzHR also has tools for social recruiting and employee referrals which includes sharing jobs, requesting referrals and tracking applicant sources. Wondering if JazzHR is right for your organization? Our Applicant Tracking Software selection experts can help you in 15 minutes or less. ## JazzHR User Interface ## Popular JazzHR Alternatives Main Product JazzHR 4.3 [(495)](https://www.softwareadvice.com/hr/the-resumator-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.33Value for money - 4.28Customer support - 4.12Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3557)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [100Hires](https://www.softwareadvice.com/hr/100hires-profile/) 4.9 [(1199)](https://www.softwareadvice.com/hr/100hires-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.86Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [micro1](https://www.softwareadvice.com/product/529654-micro1/) 4.9 [(915)](https://www.softwareadvice.com/product/529654-micro1/#reviews) Ratings Breakdown - 4.82Ease of use - 4.63Value for money - 4.63Customer support - 4.73Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1932)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1395)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price ## JazzHR Pros and Cons We analyzed 495 verified reviews for JazzHR to find out what actual users really think. Select to learn more Intuitive Interface And Navigation JazzHR offers a clean, user-friendly dashboard that makes navigation simple for all experience levels. Its intuitive layout and straightforward controls help users manage tasks efficiently, with a brief learning curve and easy onboarding for teams across different regions. Responsive And Helpful Assistance JazzHR's customer support team is known for being responsive and helpful, providing timely answers to queries and guidance during setup. Users appreciate the availability of tutorials, live agents, and a willingness to adapt the product based on feedback, making support a reliable resource. Streamlined Recruitment Workflow With JazzHR, teams can centralize candidate management, customize job postings, and automate manual tasks. The platform supports collaboration, clear workflows, and easy tracking from job posting to offer, making the hiring process faster and more organized for recruiters and managers. Sync And Upload Challenges Calendar syncing with Outlook and other platforms is unreliable, causing scheduling issues. Document uploads can be glitchy, with errors and limited preview options. Users also note navigation difficulties and small UI annoyances when managing tasks and files. Limited And Basic Reporting Tools JazzHR's reporting features are considered basic and hard to customize. Users struggle to pull actionable data, track sources accurately, and access advanced analytics. The lack of robust reporting options makes it challenging to gain deeper insights into recruitment metrics. High Costs And Extra Fees Users report that JazzHR's pricing is steep compared to competitors, with additional charges for features like reporting and integrations. Cancelling or pausing accounts can be difficult, and unexpected fees or billing issues are common concerns for many customers. ## JazzHR Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Hero $99.00 flat rate, per month Plan includes: - Candidate Email Alerts - Candidate Importer - Custom Workflow Stages - Document Storage - Email Message Templates - Email Sync - Job Applications - Job Board - Linkedin Integration - Premium Job Listings Read More Plus $325.00 flat rate, per month Plan includes: - Auto-Send Emails - Background Checks - Bulk Action Candidates - Candidate Email Alerts - Candidate Importer - Candidate Reports - Candidate Self Scheduling - Contacts Manager - Custom Fields - Custom Workflow Stages Read More Pro $499.00 flat rate, per month Plan includes: - Auto-Send Emails - Background Checks - Bulk Action Candidates - Candidate Email Alerts - Candidate Importer - Candidate Reports - Candidate Self Scheduling - Compliance Reports - Contacts Manager - Custom Fields Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## JazzHR Features - Popular features found in Applicant Tracking Application Management Assessment Management Background Screening Careers Page Communication Management Interview Scheduling Job Management Pipeline Management Resume Parsing Resume Storage - More features of JazzHR 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Advertising Management Alerts/Notifications API Applicant Tracking Approval Process Control Boolean Search Calendar Management Candidate Management Candidate Profiles Candidate Sourcing Candidate Tracking Collaboration Tools Compensation Management Compliance Tracking CRM Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Discount Management Document Management Email Management Email Templates Employee Database Employee Profiles For Small Businesses Full Text Search HR Management Internal HR Interview Management Job Board Job Posting Job Requisition Mobile Access Multiple Employer Profiles Offboarding Onboarding Payroll Management Performance Management Real-Time Reporting Recruiting Firms Recruitment Management Reference Checking Reminders Reporting/Analytics Reporting & Statistics Resume Database Resume Posting Resume Search Search/Filter Self Service Portal Social Media Integration Social Recruiting Succession Planning Task Management Third-Party Integrations Workflow Management ## JazzHR Integrations Namely Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review isolved Integration rated undefined from -1 review ADP TotalSource Integration rated undefined from -1 review See all 32 integrations ## JazzHR User Reviews ## JazzHR customer ratings - Overall rating: 4.3/5 - Total reviews: 495 ### Rating distribution - 5 stars: 250 reviews (51%) - 4 stars: 183 reviews (37%) - 3 stars: 37 reviews (7%) - 2 stars: 15 reviews (3%) - 1 star: 10 reviews (2%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.1/5 --- ### Solid recruiting tool that brought real structure to our hiring process - Overall rating: 4/5 - Reviewer: Blake A. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered JazzHR has genuinely improved how we manage recruiting. Applications are organized, the process is more consistent, and hiring managers actually have visibility into what's happening without everything going through one person. It's not without its rough edges but for the price point it delivers solid value for a nonprofit that's hiring regularly. We'd recommend it to similar organizations looking to bring some structure to their talent acquisition process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros JazzHR has made our recruiting process a lot more structured. Job postings go out to multiple boards from one place and applications funnel in without us having to chase them down across different platforms. The candidate pipeline view is intuitive and makes it easy for hiring managers to see exactly where each applicant stands without having to ask HR for an update. For an organization that does a fair amount of hiring across multiple store locations, having everything centralized has been a real improvement over how we were doing things before. #### Cons The onboarding side of things is functional but could use some work. It gets the basics done but doesn't feel as polished as the recruiting workflow, and a few of our managers have found it a little clunky when trying to get new hires through the process quickly. Some of the reporting features are more limited than we'd like, especially when trying to pull specific hiring data for compliance or grant reporting purposes. Customer support response times have also been slower than expected on a couple of occasions when we needed help with something time-sensitive. --- ### JazzHR Review 2026 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I've used JazzHR for a few years now. I've also tried and demoed different ATS systems. I've used our HRIS as well. No system has compared in terms of features and functionality. My only critique is having an interview scheduling feature. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the functionality and accessibility. The most useful tool was the candidate search pool, where I was able to cut down resume review time. I especially liked when it would show candidate history, how many times they applied, etc. I like the LinkedIn feature as well that helps hook in a candidate's profile. #### Cons There was nothing I could say I technically "disliked". I think JazzHR has a lot of features most HR recruiters are looking for. The only thing I can think of is adding in calendar management for interview scheduling. #### Reasons for choosing JazzHR It comes down to the features, and what is listed on each candidate profile. Between interview guides and questionnaires, and their LinkedIn page, you can get the full scope of a candidate with one click. --- ### Great recruitting tool - Overall rating: 4/5 - Reviewer: Marisa S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great recruitting tool used for years unfortunately my company no longer uses jazz #### Cons I cant remember why we no longer use jazz i think the price but it was great for recruitting --- ### Excellent platform! - Overall rating: 5/5 - Reviewer: Chris R. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Each company that I've used JAZZHR with was great and they were very open to suggestions. They took user experience seriously and would add new items to our wishlist. Several months later, a new feature was rolled out to enhanse the experience. Very intuitive and the team is responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros JAZZ is so well planned that it's almost seamless #### Cons That's a tough one, I've used JAZZ HR at three different companies and each time it was great. #### Reasons for choosing JazzHR Cost, features, ease of use and implementation --- ### Easy to use - Overall rating: 4/5 - Reviewer: Nayiri T. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good experience, it was user friendly and easy to use and adapt to, easy to use as an admin as well and add templates. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like that you can add as many templates as you want so the candidate emails are quicker to send for recruiting. I love that we can have different teams taking care of different jobs, so as a recruiter you only see the jobs you’re handling. #### Cons I likes the reporting feature the least. I felt like there was always something missing, especially when I needed the report a certain way. --- ### Inexpensive and basic recruiting and talent management - Overall rating: 3/5 - Reviewer: Laurie D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Have used in recruiting new talent and managing the pool of applicants. Have used with multiple users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Pretty inexpensive compared to others available currently. Not bad for a basic system but not robust. #### Cons Takes a bit to learn the system, not readily intuitive. Seems to be a number of steps to take to use the system. #### Reasons for switching to JazzHR Cost and simplicity needed so that multi users could participate --- ### Decent product, but the cancellation process is exhausting and dated - Overall rating: 2/5 - Reviewer: Rick K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Decent product, but the cancellation process is exhausting and dated. There is also redundancy of services and many international applicants one must weed through. #### Cons We used JazzHR for a while and the product itself was fine. My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR. You cannot simply log in, click a button, and cancel. Instead, you have to request cancellation, wait for an email, explain why you want to leave, and then navigate an upsell to a “hibernation” plan just to preserve your data. On top of that, they point you to a 30-day notice requirement that only applies on a bill date, which in our case means we’re locked in and paying until January 22, 2026. Key issues from our experience: No self-service cancel option. Everything has to go through a representative via email. Friction-heavy process. Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default. Billing terms favor JazzHR, not the customer. The 30-day notice tied to a bill date means your “earliest cancel date” may be months away, even after you’ve clearly said you want to terminate. Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged. For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. If you’re considering JazzHR, be aware that getting in is easy—but getting out is a process. --- ### Jazz is easy to use - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience is fine. Jazz does what I need it for. I wish it spoke to the platform we're using as for employee profiles, pay, etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like how Jazz is easy to use, navigate, etc. It has all the functions I need as a human resources recruiter. #### Cons What I like least about Jazz is the reporting function. The report function is not as easy to use, find, etc. --- ### Recommend Jazz - Overall rating: 5/5 - Reviewer: Kate C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered With the exception of not having the ability to put a job on hold and still view the candidates internally without looking each candidate up individually, the program is easy to follow and keeps everyone on track. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate the candidate tracking, user interface and the ability to collaborate with both our HR Team along with the hiring managers. Everyone can see where a candidate is in the process. #### Cons The only thing I have run across is that it does not have the ability to put a job on hold and still view the candidates internally without looking each candidate up individually. --- ### Started good in 2020. Deteriorated over time. Terrible cancellation process. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I spent 5 years using their service. The service didn't improve, and the pricing more than doubled. And then they hit you in the face with extra fees to cancel and fees to keep your data. It's impossible to cancel online without going through someone. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros When I started in 2020, it was a great price. It was relatively easy to use and we were able to consolidate our applications in one place. #### Cons Over time, the product got worse and the price went up. And no additional features were added. I think the PE company that bought them is essentially milking it. --- Showing 1 - 10 of 495 Reviews [See All Reviews](https://www.softwareadvice.com/hr/the-resumator-profile/reviews/) ## JazzHR Popular Comparisons [BambooHR vs JazzHR](https://www.softwareadvice.com/hr/bamboohr-profile/vs/the-resumator/)[100Hires vs JazzHR](https://www.softwareadvice.com/hr/100hires-profile/vs/the-resumator/)[micro1 vs JazzHR](https://www.softwareadvice.com/compare/1987-the-resumator/vs/529654-micro1/)[Paylocity vs JazzHR](https://www.softwareadvice.com/hr/the-resumator-profile/vs/web-pay/)[Paycom vs JazzHR](https://www.softwareadvice.com/hr/paycom-profile/vs/the-resumator/)[Rippling vs JazzHR](https://www.softwareadvice.com/hr/rippling-profile/vs/the-resumator/)[ZipRecruiter vs JazzHR](https://www.softwareadvice.com/hr/the-resumator-profile/vs/ziprecruiter/)[Zoho Recruit vs JazzHR](https://www.softwareadvice.com/hr/the-resumator-profile/vs/zoho-recruit/)[RUN Powered by ADP vs JazzHR](https://www.softwareadvice.com/hr/adp-run-profile/vs/the-resumator/)[CEIPAL ATS vs JazzHR](https://www.softwareadvice.com/hr/ceipal-ats-profile/vs/the-resumator/)[Paycor vs JazzHR](https://www.softwareadvice.com/hr/paycor-perform-profile/vs/the-resumator/)[NEOGOV vs JazzHR](https://www.softwareadvice.com/hr/neogov-profile/vs/the-resumator/)[Paychex vs JazzHR](https://www.softwareadvice.com/hr/paychex-flex-profile/vs/the-resumator/)[Workable vs JazzHR](https://www.softwareadvice.com/hr/the-resumator-profile/vs/workable/)[Greenhouse vs JazzHR](https://www.softwareadvice.com/hr/greenhouse-profile/vs/the-resumator/)[JobDiva vs JazzHR](https://www.softwareadvice.com/hr/jobdiva-profile/vs/the-resumator/) [Compare All Alternatives](https://www.softwareadvice.com/hr/the-resumator-profile/alternatives/) ## Other Top Recommended Applicant Tracking Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3557) Recently recommended **577** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1395) Recently recommended **446** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4871) Recently recommended **377** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1932) Recently recommended **264** times Stuck Between Options? 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