UltiPro Software


 

Providing an end-to-end approach to people management, UltiPro by Ultimate Software is a comprehensive payroll, human resources (HR) and talent management system that is delivered on-demand as Software-as-a-Service in the cloud, giving organizations an accessible solution for human capital management (HCM). With UltiPro, companies have complete visibility of the entire employee life cycle—from recruitment to retirement.

UltiPro includes unified feature sets for talent acquisition, on-boarding, payroll, benefits administration, real-time reporting, performance reviews, time and attendance, succession planning and more, as well a secure role-based Web portal for executives, managers and employees. All of this functionality is deployed in the cloud, offering organizations 24/7 mobile and global access, while cutting costly IT resources.

UltiPro can be scaled to meet the needs of companies of all sizes in a variety of industries. Ultimate Software's 2,300 customers include Elizabeth Arden, Adobe Systems Incorporated and Ruth's Chris Steak House.

Delivering one system of record to effectively consolidate, manage and analyze worldwide workforce information, UltiPro reduces administrative workload by automating and streamlining all company HR processes. Data is available across all areas of HCM for reporting and analysis.

 

UltiPro - Dashboard
 
  • UltiPro - Dashboard
    Dashboard
  • UltiPro - Requests
    Requests
  • UltiPro - Add/change compensation plan
    Add/change compensation plan
  • UltiPro - Search
    Search
  • UltiPro - Current benefits summary
    Current benefits summary
  • UltiPro - Payroll gateway
    Payroll gateway
Supported Operating System(s):
Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic)

331 Reviews of UltiPro

Showing 1-20 of 331

 

from Sunwing
Specialty: Hospitality / Travel
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

Great Software

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N/A

Likes Best

Easy to navigate the interface. The Software from a user end point of view is easy to access.

Likes Least

Nothing bad to say so far. To date, the product UltiPro has been good.

Recommendations

There are no reccomendations that I can think of at this point in time.

 

from Boston Pizza International Inc
Specialty: Hospitality / Travel
Number of employees: 51-100 Employees Employees number: 51-100 Employees

Ultipro Review

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Likes Best

Ultipro works with most of the other HR programs out there. One stop shop

Likes Least

Slow support. The support is there but it takes time. Doesn't work well with urgent needs

Recommendations

Ask for a demo. Ultipro team provides excellent demos

 

from Thermacore Inc
Specialty: Manufacturing
Number of employees: 101-250 Employees Employees number: 101-250 Employees

Well Worth the Investment

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Likes Best

I like that the product is extremely adaptable to the many changes HR often has to make in order to comply with laws and regulations. Our vendor keeps up-to-date with the changes and is proactive in adapting the software to accommodate the changes.

Likes Least

Sometimes the cost factor for entering data is a bit pricy for our organization. I least like that some of the data (that we chose to enter ourselves) can be tedious to enter (e.g., college information). However, I am sure if we wanted to pay the cost, we could have the vendor enter the data.

Recommendations

I recommend that when others are evaluating software, it is very important to find out how adaptable the software is to changing laws and regulations. I know that when the regulations for healthcare was instituted, I knew many organizations that were trying to adjust their HRIS software and found it difficult. Most ended up purchasing new software. Whereas, with Ultipro, they were so proactive in updating their software to comply with the regulations, that when the time came for our organization to comply, all I had to do was "push a button". I had no stress!!!

 

from San Diego Convention Center Corporation
Specialty: Non-Profit
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Super user of UltiPro

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Likes Best

The product is easy to use and the customer service is top notch.

Likes Least

Sometimes they are right on time with compliance issues, it would be nice to see things done a little earlier so that we have time to check and verify information is correct.

Recommendations

I don't have any recommendations for others evaluating software like this.

 

from Sunwing Travel Group
Specialty: Hospitality / Travel
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

User-friendly but not very Canadian friendly software

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Likes Best

Modern design and easy to use features/tools. Like the monthly tech talks.

Likes Least

Features that don't support Canadian laws/regulations

Recommendations

Recruitment module should be more Canadian employer friendly

 

from Yakima Valley Memorial Hospital
Specialty: Healthcare / Medical
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

Analyst friend

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Likes Best

The report building software is amazing and is an analysts best friend.

Likes Least

The training of the system is complex and unfriendly

Recommendations

Oracle is another alternative that will work but the HR side of Ulti our performs Oracle

 

from HCA
Specialty: Healthcare / Medical
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

Backend System

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Likes Best

Not much other than it houses information, like payroll and onboarding.

Likes Least

It was not easy to upgrade in fact we could not use it for a lot of our processes. It was not robust in the sense you could pull reports with out have to build out an excel spreadsheet.

Recommendations

Look at something different to upgrade or enhance Ultipro would have cost us 6 figures.

 

from IdealU
Specialty: Software / Technology
Number of employees: 1-50 Employees Employees number: 1-50 Employees

UltiPro comes with modern Interface

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Likes Best

UltiPro provides the required HR functionality along with its standard web interface. Working with UltiPro is really easy. It provides best user experience. Searching for records is easy.
Reporting works great and can be printed in good and nice format.

Likes Least

I like this software as it helps our HR team. Nothing to get improved with current version.

Recommendations

Ultipro is a good software application for HR department. Its clean and simple.

 

from Neff Rental
Specialty: Construction / Contracting
Number of employees: 1,001-2,500 Employees Employees number: 1,001-2,500 Employees

Ultipro from Ultimate Software - great company and product

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Likes Best

Good support staff; easy to use; has the features you need as a company

Likes Least

Need to work on mobile offering; they are behind some of the newer companies on this

Recommendations

Very stable and dependable company; great support; great functionality

 

from Monument
Specialty: Real Estate
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Superior HCM that can handle even the most complex needs

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Likes Best

The amount of flexibility with the system is superior. It automates even the simplest of calculations, enabling the HR person to save time. Even complex calculations can be preformed with ease. It has a very sophisticated back end reporting tool. This would be a great HCM for a company that has a complex payroll with cost centers or job costs.

Likes Least

Nothing comes to mind. The HCM is really good. I am yet to experience something I don't like.

Recommendations

Get an in-depth demo. Research a list of requirements prior to the demo.

 

from Matrix
Specialty: Healthcare / Medical
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

Buyers Remorse

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Likes Best

Nothing comes to mind, not a product I would buy. Pass

Likes Least

ATS, navigation is not intuitive, compensation module is very basic, unable to accomodate multiple incentive programs.

Recommendations

Look at other products. Ultimate Software caters to prospective clients, once you sign and become a paying client, service levels drop significantly.

 

from UMA
Specialty: Education
Number of employees: 1,001-2,500 Employees Employees number: 1,001-2,500 Employees

Basic HRIS System

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Likes Best

There isn't much that I like about it. It is not a great system for easy reporting or employee relations functions.

Likes Least

Additional cost for everything and hard to reach customer support.

Recommendations

Know if your process can be used with UP in an efficient manner.

 

from RealPage
Specialty: Software / Technology
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

4+ Years UltiPro User

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Likes Best

I like that the reporting solution is Cognos BI. That is a very powerful reporting tool.

Likes Least

It's not user friendly at all. The system is a collection of many different products that they piece together. They do not work well together and require constant system troubleshooting.

Recommendations

If it's for a small company it could work; however, larger companies should be cautious.

 

from Maxion Wheels
Specialty: Manufacturing
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

My ULTIMATE Experience

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Likes Best

User friendly, great customer service, works like a charm

Likes Least

there is nothing I don't like about this fantastic wonderful product

Recommendations

Use them or you will be sorry you didn't, trust me!

 

from Meyer Corporation
Specialty: Other
Number of employees: 251-500 Employees Employees number: 251-500 Employees

Ultimate Software - UltiPro review

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Likes Best

Very easy to use and rapid response is usually wonderful

Likes Least

Sometimes the Account rep is unavailable and we have to wait days for assistance

Recommendations

User friendly payroll software and intuitive for use.

 

from Google Search Tips
Specialty: Software / Technology
Number of employees: 1-50 Employees Employees number: 1-50 Employees

Payroll is on next level!

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Likes Best

Using Ultimate the Payroll processing is set to next level. We have been extremely satisfied using this product. It has organized our process and we can make Payroll quickly now.

Likes Least

Employee management can be improved a little bit. Managing timesheet is good but the interface can be improved.

Recommendations

Seems good to use if you have to manage Payroll online. It removes the hassle of managing it.

 

from PMHS
Specialty: Hospitality / Travel
Number of employees: 1,001-2,500 Employees Employees number: 1,001-2,500 Employees

Ultimate is AWESOME

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Likes Best

Ultipro takes the employee experience to the next level. Awesome reports!

Likes Least

Ultipro Time Management software does not host rate

Recommendations

Hire a HRIS manager to be solely responsible for the implementation process

 

from CST Services LLC
Specialty: Retail
Number of employees: 10,001+ Employees Employees number: 10,001+ Employees

UltiPro produces accurate and timely payrolls

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Likes Best

I support the UltiPro system for my company as an IS employee and work closely with the support staff at Ultimate to resolve our issues in a timely manner.

Likes Least

Some of the functionality does not work like it should and Ultimate has not taken the time or invested in resources to fix issues that affect many of it's customers. Missing supervisors in the Org Charts cause the entire tree to not be displayed and this is an issue that could be resolved.

Recommendations

Make sure you select the correct modules that you need for your company. We selected the wrong time product UTM and now it is very expensive for us to change to UTA and our company size limits us from using UTM for all employees if we desire in the future.

 

from Independent Bank
Specialty: Banking
Number of employees: 501-1,000 Employees Employees number: 501-1,000 Employees

Ultimate Software is revolutionizing the HR and Payroll workspace!

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Likes Best

The best quality about Ultimate is their support staff and their dedication to customer service. Their set up for support is hands down better than any application I use for work.

Likes Least

My least favorite quality about the UltiPro product is the fact that there are so many great tools, I don't have enough time in the day to be able to leverage everything that I want to.

Recommendations

Absolutely ask to see the Business Intelligence reporting capabilities.

 

from Oldcastle APG (Precast)
Specialty: Manufacturing
Number of employees: 2,501-5,000 Employees Employees number: 2,501-5,000 Employees

Ultimate Feedback

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Likes Best

The best thing about the product is that it is a live system and for the most part, is user friendly.

Likes Least

I dislike that the upgrades conflict with our custom pages. Each time an update is done, some of our pages have issues and we have to create a case to have it corrected.

Recommendations

I would recommend that they understand that they will be building the database on their own, with little help from their implementation consultant. This is especially difficult for someone who is new to the software. Things that "made sense" in their old software may not work the same way in Ulti.

 
 
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