VidCruiter Software


 

While many Applicant Tracking systems put a good amount of emphasis on managing resumes and paperwork, VidCruiter takes a completely different approach, revolutionizing the way companies evaluate candidates. By allowing users to watch recorded interviews at their own pace, the system makes the most of the often limited time recruiters have for interviewing candidates and scoring applications.

With VidCruiter, recruiters can decide how many (or how few) questions need to be asked to determine whether or not a candidate is a good fit for a position, and present those questions in each application. From there, applicants can record their answers to each question, allowing recruiters to get the most accurate picture of how applicants present themselves.

Traditional phone interviews, while useful, leave recruiters with only their notes to reference after the call is finished. VidCruiter’s interviews can be replayed as often as needed, so that an applicant’s answers to each question can be properly analyzed. Often, the quality of an applicant can’t always be determined by a resume or application, and VidCruiter does a great job of providing a platform to accurately measure the qualitative data that can be overlooked by more traditional methods.

We like the flexibility of VidCruiter's recorded interviews, and for companies looking to expand internationally, VidCruiter provides an easy way to interview candidates in any time zone. Interviews that catch a recruiter’s eye can be shared with others within the team, and each person evaluating can score and rank the candidate compared to others within the pipeline.

 

VidCruiter - Company dashboard
 
  • VidCruiter - Company dashboard
    Company dashboard
  • VidCruiter - Positions
    Positions
  • VidCruiter - Video interview
    Video interview
  • VidCruiter - Group video interview
    Group video interview
  • VidCruiter - Video response
    Video response
  • VidCruiter - Candidate profile
    Candidate profile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

55 Reviews of VidCruiter

 

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Software Advice Reviews (11)
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Showing 1-11 of 11

TSE THENG from Digi-X
Specialty: Telecommunications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Not User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customizable to the organization's requirements
Many functions available
Great customer support available

Cons

Slow server
Complicated to use
Poor user interface and experience
Hard to learn
Did not think through on the user journey

 
 

Chaude from University of Hawaii at Manoa
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

VidCruiter is very supportive and quick. They also are flexible and easy to work with. The system is new for us but is saving us so much time. This has been a quick and yet worthwhile system for us.

Pros

The support team is awesome. They are able to customize platforms for our specific needs.

Cons

We've had to do some work arounds but it is our first time so it's good for our needs.

 
 

Janet from University of Hawaii, Special Education Department
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Best value for the functionality of doing one-way interviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our department decided we wanted to explore the possibility of doing one-way interviews as part of our application process because we serve a unique demographic that is spread across many different islands. We looked into three different platforms in order to see which had the most functionality for the best price. We ended up going with VidCruiter because of the large variety of functions and how customizable each feature is. Also, when compared to other platforms that offer the same customizations, VidCruiter was able to provide us with more for less money. They also were more flexible and offered to give us a trial rate with the option to add on more if we were happy with the product. Lastly, they offered us a 20% discount for being a non-profit organization. We were happy that we were able to get a very robust platform for much cheaper than the other platforms we had looked into. This will be our first year using this product, but we feel confident that it will provide us with the tools we need as we were given multiple demos and their customer support has been fast and effective.

Pros

- value
- customizations/variation
- customer support

Cons

None at this time.

Advice to Others

While their platform is typically used for workforce applicant interviews, we encourage other institutions of higher education to look into utilizing this type of platform for admissions interviews.

 
 

Timothy from KIPP Metro Atlanta
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When it comes to using a Video Interview service, the options can be daunting. This one and only choice are VidCruiter. Simply put, if there are any issues, the VidCruiter team is on the case and ensuring that everything is working smoothly. Other companies should study the VidCruiter model.

 
 

Candice from Wondersitter
Specialty: Other Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

VidCruiter was a game changer for us as we scaled from one market to 20 in 2 years. Support was great in getting us up and running quickly and over time as we have questions.

Pros

Flexible software. Good value. Great support.

Cons

Applicant side interface could be more "slick." Reports could be more robust.

 
 

Nick from FloodGate Medical
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been a partner with VidCruiter for several years. They are a great organization and constantly innovating. Their technology and service is top notch!

 
 

Mike from Dragonfly Ltd
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

My experience

Ease-of-use

Functionality

Product Quality

Customer Support

I would like to start by saying, I am a user of the software, not the person who set it up.
So my experiences might not be optimal.
Vidcruiter in general works fine.
Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc.
It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes.
I received minimal help in using from customer support when it was first implemented and we had lots of problems.
When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

  Response: Kyle, VidCruiter

Date: January 2017

January 2017

 

Hello Mike,

We are sorry to hear that you received minimal training. Every user has access to unlimited training, and it appears that this was not communicated to you properly when you were invited to join the platform. Our Account Managers continually work with their client's users to evolve their recruitment process and ensure that it meets their needs. We have forwarded your comment to your Account Manager so that they can connect with you and help rectify the challenges that you have faced. We look forward to providing you with the experience that every VidCruiter user typically receives.

 
 

Adam from Optima Communications
Specialty: Telecommunications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use vidCruiter daily. They provide great service and support. Making my life as a recruiter easier. The interface is easy to use. All the features help me organize and track all of my candidates.

Pros

Helps me organize and track my candidates.

Cons

Can be slow at times.

 
 

Stephanie from Liberty Mutual Insurance
Specialty: Insurance
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

VidCruiter for the Win!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In my last role, I was assigned the not-so-small task of choosing a new video interviewing platform for our 50,000+ organization. Our recruiters source and interview literally hundreds of candidates a day, and with remote working capabilities being more in demand, it no longer makes sense for us to spend the money on flying every candidate in to our home office. I put in months of research, pros and cons comparisons, and cost analyses on every possible video interviewing software available on the internet, and I can honestly say VidCruiter is one of the best out there. I was blown away by the level of detail the demo call went into, and the representative I worked with was able to answer each of my questions, and even circled back on the specific ones he needed to find out more for. The trial period was lengthy and cost-effective, which allowed my managers to take ample time in testing the functionality across multiple groups to ensure it was a best fit. The software itself is amazing, and appears to be limitless in its capability from a UX perspective. Customizable design, easy to work with, security, organization, recovery options if a network connection occurs, you name it--they've got it! We invested in a broader package once we worked with the tool in its entirety, since every recruiter had a great experience working with it and said it came fully equipped with everything they need. My managers and I are very grateful to have come across such a great software, and will continue to invest since it will guaranteed only get better from here! Would highly recommend to any company of any size.

 
 

Jennifer from York Region
Specialty: Public Sector

February 2016

February 2016

Great Screening Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is easy to navigate, the orientation/training provided is good and customer support throughout is excellent. And, the product has the capacity to make previously manual tasks (such as contacting references) automated.

Likes Least

I can't think of anything I didn't like about this product and vendor.

Recommendations

Consider both the product and (level of) customer service/support the organization provides.

 
 

Trisha from Regional Municipality of York
Specialty: Public Sector

January 2016

January 2016

Professional and Practical!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The customer service was excellent, training was very useful and the software was very user-friendly! It helped our screening process to be more efficient and helped ensure that we made the best selection for interview candidates.

Likes Least

Many functions are grouped together and so they are difficult to navigate. The automatic email feature was not easy to use.

Recommendations

Make use of the 24 hour support. Take the time to explore each of the functions prior to launching the competition.

 
 
 
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