Kronos Workforce Ready Software


 

Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes. 

Kronos Workforce Ready is a single cloud-based solution that incorporates recruiting, onboarding, performance management, compensation planning, time and attendance, scheduling, absence management, payroll and more.

Workforce Ready features a single employee record shared across all its applications. All employee data is maintained in a single database, with a single user interface to pull reports and launch workflows across the organization. Data is updated in real time, so managers can make decisions based on the latest, most accurate information. A mobile application is also available.

 

Kronos Workforce Ready - Payroll register
 
  • Kronos Workforce Ready - Payroll register
    Payroll register
  • Kronos Workforce Ready - Timecard approvals
    Timecard approvals
  • Kronos Workforce Ready - Compensation worksheet
    Compensation worksheet
  • Kronos Workforce Ready - Recruitment dashboard
    Recruitment dashboard
  • Kronos Workforce Ready - To do items
    To do items
  • Kronos Workforce Ready - Employee schedule
    Employee schedule
Supported Operating System(s):
Web browser (OS agnostic)

80 Reviews of Kronos Workforce Ready

 

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Software Advice Reviews (72)
More Reviews (8)

Showing 1-20 of 72

Denise from Brookhaven
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Overall a good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

overall easy to use.

Pros

I like the reporting of this program, very easy to use , and that you can add in the data that you need.

Cons

That you cannot put everything on the timecard, you have to go to the extras tab like the other verson.

 
 

Tracy from Arnett Carbis Toothman LLP
Specialty: Accounting / CPA
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great Functionality - not easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

lots of options, friendly and knowledgeable sales team, system can grow with your company, Kronos is well known name

Cons

confusing welcome/implementation instructions. Welcome team tells you to gather your info to get ready for implementation. Implementation team then told us what we had was not usable. Waste of our time getting ready.

 
 

JESSICA from CREATE-A-PACK FOODS
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Not a system for a dynamic company with multipul time keepers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The project roll out was rough and left us needing to open countless cases with customer support to resolve the issues. This also caused more problems, however, because customer support seemed new to the system as well and often didn't know how to resolve issues. Or, if they did resolve it, their changes in the system created new problems. We continue to struggle with the system to this day and have essentially given up the hope it will ever work the way we need it to. We are back to tracking accruals and absences in spreadsheets outside of the system as we can't trust the data in Kronos

Pros

The sales pitch was great in that you can have accruals, absence management, time off request, etc for one price whereas with WFC we had to pay a large amount for each add on

Cons

This system is designed to work in a "perfect world" situation and fails with the intricacy's and shortcomings of manufacturing and multiple time keepers with varying amounts of discipline when it comes to time card management.

 
 

Vanessa from Aviagen
Specialty: Agriculture
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

This is our first experience at a true HRIS and we love the versatility, options, and it is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We are a multi company organization and the fact that all employees are in the same database is very helpful and fast for us on running reports. Kronos is user friendly for us admins.

Cons

The VCA- it does cause problems for us and our work force as not all of them are tech savvy. Also, we don't like that you use an email address when completing an application at our kiosk- again, not all our work force as email and we are forced to make one up.

 
 

Cindy from Captive Aire
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Human Resource Manager

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's easy to use, like that you can code multiply employees at one time. Exception reports make it easy for deductions with our bonus program.

Cons

Some codes don't show on an exceptions report. If you code someone unexcused for a partial day where they leave early it doesn't show up on exceptions report.

 
 

Gretta from Bethel Lutheran Nursing & Rehabilitation Center
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Web based so I can access anywhere/anytime, user friendly, good report options, strong security, better payroll functioning capabilities than our previous system.

Cons

Repeat logins, requiring some info to perform certain functions but it's not required when setting up an employee, double entry on different screens, does not give a warning that an employee is not going to get a check when performing payroll, turns off benefit automatically without warning when an employee's hours drop below a certain point.

 
 

Susan from Portage County Health Care Center
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Less than satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented and went live 1/1/2017 with Time and Attendance and Scheduler. The Scheduler had so many features missing on 1/1/17, we had to postpone implementation until the 4/1/17 release date. Every time we ask a functionality question, the answer is "That's a good idea, maybe we can incorporate that in a later release." Not necessarily a good response, when someone is paying you to use software and your question is something you said it could do in the demo. The 3 months worth of credit for our billing I have yet to see applied to our account.

And there are the time clocks, well 5 months in and I am working on getting my third one to see if it will work correctly. First one we bought was compatible with barcodes. We purchased barcodes from a Kronos recommended supplier to fine out they were not compatible with the new clocks. When told we should have sent them in to be tested, I had the response "but we bought them where you told us to buy them." Then, we sent our proximity badges in for evaluation to change from a barcode scanner clock to a proximity badge scanner. Almost a month to get the test results that they worked with the clock, another month to get a correct order form to sign, then 3 weeks to ship to us all to find out Kronos ordered us the incorrect time clock reader. So I am almost 3 months into a process that has been a huge waste of my teams time.

We use a small portion of this product and will think twice before we ever expand it.

Pros

I like the core of the product line, the Time and Attendance module. It is easy to use and the self service is easy for employees to understand. Our consulting team doing the implementation has been great to work with.

Cons

Customer Service with this product has been huge disappointment. Tech Support has been even worse. And don't plan to get a response on anything unless you contact them with a follow-up.

 
 

Devonna from Bedford County
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Overall an effective tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer services is not up to standards.

Pros

It's great to be able to have the employees do everything through Kronos - request time off, view their schedules.

Cons

The fingerprint module is hit and miss with our employees and there should be a feature for employees to view their payroll week.

 
 

Jacki from Bulk Handling Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Awesome transition team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend Kronos to any company that is looking for a time keeping system!

Pros

Kronos has an awesome implementation team! They were very helpful! There were there for us every step of the way!!

Cons

Some of the navigation is a bit confusing. I have had to call numerous times to figure out how to get where I needed to be to do certain tasks.

 
 

Devonna from Bedford County Nursing Home
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer support was a letdown. Our "specialist" was in another county and it was hard to understand him and he had a hard time understanding our questions as well.

Pros

Workforce Ready has some great features such as being able to clock in and out remotely via smartphone, reviewing schedules and time via smartphone or computer and on-site with the kiosk. The fingerprint clock in is great- it keeps employees honest!

Cons

I miss the feature of employees being able to review their entire pay week on the clock - this isn't available online or via smartphone for employees either, which results in employees requesting a lot of printouts.

 
 

Aman from Boston Pizza International Inc
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

There's an app for that

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend KRONOS to everyone looking to make a hassle free transition to an easy to use and amazing attendance management platform.

Pros

Workforce Ready by Kronos is the definition of a great tool. If you want the best return on your investment, Workforce Ready is the way to go. Thank you KRONOS for helping us replace piles of paperwork with a digital platform. Workforce Ready delivers on everything a business professional can expect from a truly effective HR software. Thanks to this program we have an app for attendance management. We are one step closer to becoming an ultra modern workplace.

 
 

susan from action
Specialty: Transportation
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

not sure friendly, difficult to import into adp.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

the download does not work into adp, i have to do a lot of work to manipulate.

Pros

i don't like anything with kronos. and it is very expensive. i don't see the value for what we pay

Cons

too difficult don't like anything with kronos. and it is very expensive. i don't see the value for what we pay

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Susan,

I appreciate your candid feedback and sincerely apologize for your experience with our solution. I have escalated your concerns to your sales representative and they will be reaching out to discuss your pain points further and to see how we can help. In the meantime, if you have any additional questions or concerns please reach out to me at holly.bouffard@kronos.com.

Sincerely,
Holly Bouffard

 
 

Kim from American Fidelity
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Works well with our company's unique pay policies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The reporting ability is outstanding. I love that I can report on just about anything I can think of.

Cons

Wish colleagues can make a time sheet change request to delete an extra line. It seems that this should be an option to keep managers from making any changes directly on the timesheet.

 
 

Sarah from Augusta Coating and Manufacturing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is very easy for me to use and my managers as well. Frees up time and like the videos that I can watch if I need help.

Cons

I would like additional report options. I also have one report that I needed support on and that has not been resolved yet. Since it's been a year I really am not holding my breath.

 
 

Julann from Arbor Day Foundation
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Workforce Ready, great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I am really glad we switched over to WFR from WFC, it has made my job much easier as well as allowing new functionality that was not there before. Not having to wait on our internal Database Manager to update patches is nice, Kronos takes care of all that now. We have been on WFR a little over a year now and have been very happy with the product.

Pros

The reporting is much improved over Workforce Central with so much flexibility to customize reports. Love the ability to customize views for end users and the overall functionality to customize the program the way we need to use Kronos for our business without needing a lot of additional programming costs.

Cons

Response times are a bit slower than on Workforce Central but nothing that has caused business interruptions. There are some fields that are not options in some reports that I wish were there but we have found workarounds.

 
 

Holly from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

I would like to see improvements but overall good system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having a real HRIS system is a plus. We are not fully utilizing the system due to poor implementation team but we see potential.

Cons

Customer Service needs improvement. Not available when needed. Sometimes don't get calls back at all.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Holly,

Thank you for your feedback, we really appreciate it, and we’re sorry your experience was not as positive as it should be. I thought you would like to know that we have increased the number of support staff and are continually improving our internal training to better serve our customers. If you have any additional concerns, please feel free to connect with me at holly.bouffard@kronos.com – I would be happy to help.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Michelle from American Fidelity
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Wokforce Ready is a decent product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lots of reporting options available, and not just for administrators. Our managers love all the reports they have available, and how customizable they are. We have had good response times from support.

Cons

Some of the change requests are confusing in the way they are worded. For example, when modifying a punch the times show "From" and "To" implying that you should enter the new time in the "to" box, when actually the "From" is the in punch and the "To" is the out punch. Nowhere else in the system are "From" and "To" used in this manner. Also, as an administrator, it would be nice if the pending requests could be sorted by date.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Michelle,

Thank you for your review, we are happy to read that the reporting functionality is working well for your team! Regarding the issues you mentioned, usability is a huge focus area for us, and I would like to connect you with our product management team to further discuss your suggestions surrounding change requests. Please feel free to connect with me directly at holly.bouffard@kronos.com and I would be happy to put you in touch with them.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Alcira from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Kronos has never given me any issues.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's pretty user friendly. I am enter to enter time without any issues. Once you get used to the system it's second nature.

Cons

I can't really think of anything I dislike. Maybe the only thing would be that it could be compatible with our PR system.

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, Kronos is a software that allows for many different functions. My organization generates almost all of our HR reports from the information contained within the software and we also use it for timekeeping and payroll.

Cons

From my perspective, the biggest con I have with Kronos is that the system is not very easy to navigate and it needs to be modernized to stay up with the times as far as providing a welcoming experience for users.

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hello Michael,

Thank you for your feedback - we are always interested in hearing from our customers how we can improve our solutions. One of the biggest focus areas for Workforce Ready in 2017 is improving the user experience, so you should expect to see positive changes in the ease of use throughout the year and beyond.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Amy from Kalamazoo Anesthesiology
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Best decision I made for improving our Human Resource Department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that every Human Resource function from interviewing to retirement can be done in one system. Every corporate document is within the system. The ease in which it allows us to perform Open Enrollment. The ACA reporting module is amazing. The best payroll system I have ever used. The implementation team does and excellent job training and setting up each module so that it functions exactly how you need it to.

Pros

I love how easy the payroll is processed. The ability to have all our time entries flow into payroll without issues is such a huge time saver. The continuous improvements and enhancements that Workforce Ready makes.

Cons

I least like the BSI module that is used for tax reporting. It is very difficult to use. It is a clunky system and does not make sense when trying maneuver
through the software.

 
 
 
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Showing 1-8 of 8

Angela from St. Bernards

June 2017

June 2017

Kronos is easy to learn and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to individual Kronos entries, edits and punches. The software allows customization to your company's needs.

Cons

The Java script settings changed with a recent upgrade. It was difficult getting all PCs updated as quickly as needed.

Source: Capterra
 

Cassandra from Miracle Ear
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

I enjoyed using this product because it helped to keep accurate time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I got the benefit of being able to use this software and not worry about it being accurate or working. I enjoyed using it very much.

Pros

I liked that this software kept accurate account of employees clocking in and out and attendance days.

Cons

There was not anything I did not like about the software. I do not recall any problems and was happy to be able to use it.

Source: Capterra
 

Christina from Volt
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Awesome Program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the way I can get just what I'm looking for and how easy it is to do. When I need to look up missed punches it wraps them together so I can fix. Also easy to link all timecards together so I can just go card by card down the whole list. when I'm in a hurry I can look up name and time card pops up quick. When I just looking for temp employees that all that comes up.

Pros

its so easy to use.

Cons

sometimes it log out and takes a minuet to come back up.

Advice to Others

Super easy and friendly to use

Source: Capterra
 

Karen from PHYmed

December 2016

December 2016

Good app/easy to use/tracks time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use Kronos to punch in/out. Keeps track of hours, OT, & call. Can go back to previous weeks. Easy to use.

Pros

Easy to use...punch in/out quickly
Able to use offline

Cons

Sometimes can't connect

Source: Capterra
 

Jared from AIT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Would Never Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an IT person the hardware provided by Kronos is always having issues. I have seen this company do more things wrong than right especially from a Customer Service perspective. From 2013 to 2016 they sent out defective parts and expect some people to pay for their replacement services. I would literally go with anyone but Kronos from my personal experiences.

Pros

When it works it works.

Cons

Spending more time and money fixing issues than desired.

Source: Capterra
 

Andra from NPAIHB

October 2016

October 2016

Great Time Keeper!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos is easy to use and tracks all the information we need. A great tool for employees and supervisors.

Source: Capterra
 


April 2016

April 2016

It is helpful

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Have used a number of different technology platforms and find this one to be in line with many years others. You can really build on it once it's being utalized.

Pros

I like the number of users you can have under one group.

Cons

Takes a while to get used to, there are some tips and hints to use to help you along the way.

Source: GetApp
 


April 2016

April 2016

Good Timkeeping System

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We have used Kronos at NYC Transit for over 15 years to capture timkeeping data for annual (non-hourly) employees. We are in the process of an upgrade to the next version.

Pros

Instantly see clock swipes online

Cons

while newer version has more features, graphics take awhile to get used to

Source: GetApp