Kronos Workforce Ready Software


 

Workforce Ready by Kronos is a human resources (HR) platform that offers enterprise-class human capital management (HCM capabilities).

This cloud-based solution incorporates recruiting, onboarding, performance management, compensation planning, time and attendance, scheduling, absence management, payroll and more.

Workforce Ready provides a single employee record shared across all applications. This means that all employee data is maintained in a singledatabase, with a single user interface to pull reports and launch workflows for the entire organization.

Data is updated in real time, so managers can make decisions based on the latest, most accurate information. Workforce Ready also includes a mobile application at no additional cost.

Users can decide to start with a single module or the entire suite.

 

Kronos Workforce Ready - Payroll register
 
  • Kronos Workforce Ready - Payroll register
    Payroll register
  • Kronos Workforce Ready - Timecard approvals
    Timecard approvals
  • Kronos Workforce Ready - Compensation worksheet
    Compensation worksheet
  • Kronos Workforce Ready - Recruitment dashboard
    Recruitment dashboard
  • Kronos Workforce Ready - To do items
    To do items
  • Kronos Workforce Ready - Employee schedule
    Employee schedule
Supported Operating System(s):
Web browser (OS agnostic)

69 Reviews of Kronos Workforce Ready

 

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Software Advice Reviews (63)
More Reviews (6)

Showing 1-20 of 63

Devonna from Bedford County Nursing Home
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer support was a letdown. Our "specialist" was in another county and it was hard to understand him and he had a hard time understanding our questions as well.

Pros

Workforce Ready has some great features such as being able to clock in and out remotely via smartphone, reviewing schedules and time via smartphone or computer and on-site with the kiosk. The fingerprint clock in is great- it keeps employees honest!

Cons

I miss the feature of employees being able to review their entire pay week on the clock - this isn't available online or via smartphone for employees either, which results in employees requesting a lot of printouts.

 
 

Aman from Boston Pizza International Inc
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

There's an app for that

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend KRONOS to everyone looking to make a hassle free transition to an easy to use and amazing attendance management platform.

 
 

susan from action
Specialty: Transportation
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

not sure friendly, difficult to import into adp.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

the download does not work into adp, i have to do a lot of work to manipulate.

Pros

i don't like anything with kronos. and it is very expensive. i don't see the value for what we pay

Cons

too difficult don't like anything with kronos. and it is very expensive. i don't see the value for what we pay

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Susan,

I appreciate your candid feedback and sincerely apologize for your experience with our solution. I have escalated your concerns to your sales representative and they will be reaching out to discuss your pain points further and to see how we can help. In the meantime, if you have any additional questions or concerns please reach out to me at holly.bouffard@kronos.com.

Sincerely,
Holly Bouffard

 
 

Kim from American Fidelity
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Works well with our company's unique pay policies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The reporting ability is outstanding. I love that I can report on just about anything I can think of.

Cons

Wish colleagues can make a time sheet change request to delete an extra line. It seems that this should be an option to keep managers from making any changes directly on the timesheet.

 
 

Sarah from Augusta Coating and Manufacturing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is very easy for me to use and my managers as well. Frees up time and like the videos that I can watch if I need help.

Cons

I would like additional report options. I also have one report that I needed support on and that has not been resolved yet. Since it's been a year I really am not holding my breath.

 
 

Julann from Arbor Day Foundation
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Workforce Ready, great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I am really glad we switched over to WFR from WFC, it has made my job much easier as well as allowing new functionality that was not there before. Not having to wait on our internal Database Manager to update patches is nice, Kronos takes care of all that now. We have been on WFR a little over a year now and have been very happy with the product.

Pros

The reporting is much improved over Workforce Central with so much flexibility to customize reports. Love the ability to customize views for end users and the overall functionality to customize the program the way we need to use Kronos for our business without needing a lot of additional programming costs.

Cons

Response times are a bit slower than on Workforce Central but nothing that has caused business interruptions. There are some fields that are not options in some reports that I wish were there but we have found workarounds.

 
 

Holly from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

I would like to see improvements but overall good system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having a real HRIS system is a plus. We are not fully utilizing the system due to poor implementation team but we see potential.

Cons

Customer Service needs improvement. Not available when needed. Sometimes don't get calls back at all.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Holly,

Thank you for your feedback, we really appreciate it, and we’re sorry your experience was not as positive as it should be. I thought you would like to know that we have increased the number of support staff and are continually improving our internal training to better serve our customers. If you have any additional concerns, please feel free to connect with me at holly.bouffard@kronos.com – I would be happy to help.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Michelle from American Fidelity
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Wokforce Ready is a decent product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lots of reporting options available, and not just for administrators. Our managers love all the reports they have available, and how customizable they are. We have had good response times from support.

Cons

Some of the change requests are confusing in the way they are worded. For example, when modifying a punch the times show "From" and "To" implying that you should enter the new time in the "to" box, when actually the "From" is the in punch and the "To" is the out punch. Nowhere else in the system are "From" and "To" used in this manner. Also, as an administrator, it would be nice if the pending requests could be sorted by date.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hello Michelle,

Thank you for your review, we are happy to read that the reporting functionality is working well for your team! Regarding the issues you mentioned, usability is a huge focus area for us, and I would like to connect you with our product management team to further discuss your suggestions surrounding change requests. Please feel free to connect with me directly at holly.bouffard@kronos.com and I would be happy to put you in touch with them.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Alcira from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Kronos has never given me any issues.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's pretty user friendly. I am enter to enter time without any issues. Once you get used to the system it's second nature.

Cons

I can't really think of anything I dislike. Maybe the only thing would be that it could be compatible with our PR system.

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, Kronos is a software that allows for many different functions. My organization generates almost all of our HR reports from the information contained within the software and we also use it for timekeeping and payroll.

Cons

From my perspective, the biggest con I have with Kronos is that the system is not very easy to navigate and it needs to be modernized to stay up with the times as far as providing a welcoming experience for users.

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hello Michael,

Thank you for your feedback - we are always interested in hearing from our customers how we can improve our solutions. One of the biggest focus areas for Workforce Ready in 2017 is improving the user experience, so you should expect to see positive changes in the ease of use throughout the year and beyond.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Amy from Kalamazoo Anesthesiology
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Best decision I made for improving our Human Resource Department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that every Human Resource function from interviewing to retirement can be done in one system. Every corporate document is within the system. The ease in which it allows us to perform Open Enrollment. The ACA reporting module is amazing. The best payroll system I have ever used. The implementation team does and excellent job training and setting up each module so that it functions exactly how you need it to.

Pros

I love how easy the payroll is processed. The ability to have all our time entries flow into payroll without issues is such a huge time saver. The continuous improvements and enhancements that Workforce Ready makes.

Cons

I least like the BSI module that is used for tax reporting. It is very difficult to use. It is a clunky system and does not make sense when trying maneuver
through the software.

 
 

Tony from NewCourtland Senior Services
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

IT Analyst

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to use. User interface is comfortable. The reporting is easy. Essentially every screen you view is a report and you can export it to just about any format you need. It covers all the bases for HRIS and Payroll software.

Cons

As a SAAS product it's not always easy to get to the hidden data you want. If I had access to the database we could get everything we want to report on and create our own reports and dashboards.

 
 

Brittney from Stevens Industries
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

I'm pretty new to the HR Software world but i do think there are good and bad features about Kronos. Overall, the staff is very helpful when it comes to questions on the system. I do think the look is a little bulky and there are a lot of fields to navigate through. I haven't used the Kronos Community too much yet but did attend KronosWorks and think there's potential for the software to improve on customization.

Pros

I really like the search feature within the software and also that you can make every screen a different report but switching out columns, etc.

Cons

Least is also the reporting tool and not being able to run reports for a specific point in time. It's also difficult to set filters and add totals within the report. I'd also like to see the onboarding improve in appearance.

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hello Brittney,

I really appreciate your candid feedback and will pass it along to the appropriate stakeholders. In regard to reporting, we run a series of Best Practice customer webinars throughout the year, and one of them is specifically about reporting. If you would like access to this webinar, please do not hesitate to reach out to me at holly.bouffard@kronos.com and I will be happy to provide you with the link.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Melinda from Aviagen
Specialty: Agriculture
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

A whole new world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We recently transitioned from a finance-based database to Kronos for the timekeeping and HR reporting features. As a multi-EIN company, we needed all of our data under one "roof", and Kronos WFR has provided just that. We quickly realized the benefits of this robust system and decided to not only adopt TLM and HR, but Recruiting, Benefits, Payroll, Compensation, Accruals, and some of the Marketplace add-on features. This software will enable us to streamline processes and share a single platform across dozens of locations in different states.

Pros

Customization, Reporting, Employee Self-Service, time saving, process streamlining.

Cons

Some challenges with integrating with external payroll platform (Great Plains). Resolved by purchasing the WFR Payroll module, which proved much more flexible and time saving for our payroll department.

 
 

Paulette from UOSA
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Implementation for small government utility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos is a great product, but it is a very complex system that requires experienced module leads for the build out and implementation of the product. We wasted four months with inexperienced module leads and had to start all over again from scratch. Once we had experienced module leads we made a lot of progress, but those leads still had very little time for us because they were assigned too many customers. We implemented HR, Timesheets and Payroll, which is a pretty complex implementation. If we had only implemented one of the modules, it would not have been as difficult.

Pros

Kronos has a number of features that work well for our business. We use a lot of work orders for our plant and we were able to import work orders each day and create a search for employees to find them in their timesheets. The integrated system works well once it is set up properly. We have eliminated a number of manual processes with this system. Reporting is very easy to use and our end users are very happy with their ability to create reports.

Cons

The biggest issue with Kronos is the virtual implementation and lack of time that the Kronos implementation team has for each customer. Kronos module leads have too many customers to support, so you only have a few hours of their time each week for the build out. If you have any complexity with your timesheets and payroll, you will need to have experienced module leads. Our implementation took twice as long as planned because we started with inexperienced leads.

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hello Paulette,

Thank you for taking the time to share your experience with Workforce Ready. While we are always happy to hear what customers enjoy about the product, we are deeply invested in learning what we can improve. Your feedback on implementation is truly helpful and we are sorry that the process did not go as expected. I thought you would like to know that based on customer feedback we have recently restructured our onboarding process for new customers and have put a strong focus on improving internal training for the implementation team.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Lindsay from Hoyt Archery
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Big Company Technology - Small Family Feel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a new user of Kronos - I have been impressed with the value placed on customer service and community support. Workforce Ready is a newer platform and as with all changes, there are a few glitches; however, the tech support and responsiveness makes you feel as though the system issues are minor and worth it. Every single time we call for assistance, the experience is helpful rather than stressful. Product wise - I love the cloud technology and the community features. One of my favorite features is the export option. When first using the product I kept looking for where to "Run Reports" for basic info - when I realized I could manipulate the columns and then just export the data I was looking at I was thrilled. It isn't complicated, doesn't require that I run a bunch of numbers - I just pick what I want to know at that moment & export the file. Then I can easily sort/filter the excel data as needed. I also appreciate the ability to search by multiple details - other platforms require the last name only, but WFR let's me search by multiple features - including the exact name or "starts with". I still have a lot to learn about the system and am anxious for the upgrades and suggestions to be implemented (like the ability to click back/forth between pages as you move through a file without having to go back to the home page); however, I'm pleased with the product and love the relationship - so as long as the focus stays on technological advances, combined with stellar customer service - Kronos will get my vote at the executive table.

Pros

PEOPLE! Software is available and mostly similar - we have a lot of choices in HRIS/Payroll systems, so how you treat your customers is the most important factor in being better. Kronos has this in spades!!

Cons

Benefit plan set up isn't ideal - I need to be able to put in an effective date AND an enrollment date, as they are not the same thing. If my employees don't elect their benefits before the "waiting period" the "New Enrollment" radio button disappears. An employee's waiting period and eligibility dates do not match their election period. I'd like the opportunity to select the different options.

 
 

Penny from WESCO, Inc.
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Ease of Going Paperless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper.

Pros

Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation.

Cons

There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready.

 
 

Michael from URENCO USA
Specialty: Engineering
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Highly configurable immature Human Capital Management system with poor customer support due to hyper growth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall the experience has been awful. I came on board after a very bad implementation. The support, training, and responsiveness have been so poor that for the first time in my life, I received a poor annual review. Everything to the way the product was sold (no, you don't need and HRIS person), to sucktastic implementation team, to thousands of settings and a counter-intuitive interface. We can't get rid of Kronos WFR because senior management doesn't choose to believe it's the fault of horrible implementation and support, so we are moving toward the next best thing, move from a direct client to a service that configure the system and runs the back end of payroll.

Pros

Highly configurable. If we had support and all parts of the configuration reviewed with a fine-tooth comb, it may be possible to even like the system. The ability to have a "living W2" and "living pay statement" is pretty awesome, as are many other features. Too back Kronos does care enough to spend the time to make sure their customers are as success as they are.

Cons

See "Your Review" above. Poor support is the primary problem. Many open tickets for weeks on end. Horrible implementation. We use almost every module...maybe that was the problem. Maybe only time and labor and payroll are truly out of beta.

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hello Michael,

I appreciate your candid review, and I apologize for your experience. We understand that our support call time has been a cause for concern, and to improve this we have added additional resources to our support organization as well as revamping our own internal training. You should expect to see faster call times enabling you to obtain a faster resolution to your questions and issues.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Camille from Mitsukoshi USA
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Mitsukoshi Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is very helpful and will always walk you through something if you don't understand.

Pros

Doing reports are very easy
Working through the system is easy
You always listen to our suggestions
Good Customer Service

Cons

There is still a lot of the system I don't understand. I tried to go to the My Learning and there are items that I want to learn about that I don't see there.
Alot of issues with Advanced Scheduler

  Response: Kronos, Kronos

Date: April 2017

April 2017

 

Hi Camille,

Thank you for your review. I thought you would like to know that we run a series of customer webinars that you might find helpful. Our Best Practice webinars will provide you with tips and tricks for using the system while our What’s New, What’s Next webinar highlights new key product features as well as provides a sneak peek at what’s to come. You also always have available to you our MyLearning offering which you can access directly within the product. Please feel free to reach out to me at holly.bouffard@kronos.com and I can provide you with additional information on our upcoming webinars as well as information on the topics that are covered within MyLearning.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Kevin from KYOCERA SGS Precision Tools
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

WFR Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we have been happy moving from Workforce Central to Workforce Ready

Pros

Easy to use for admin as well as employees.
Self service is very easy to implement
Allows employees to review pay statements and print, W2's, review time sheets, request time off, and review their profile
Security functions for data access has a variety to set up multiples levels for managers to view employees.
Reporting is great, easy to use and create your own reports
Ability to have HR, Payroll, T&A, Leave, Benefits, Recruitment and more hosted by Kronos in the cloud
No more legislative updates, version updates or consulting fees to do updates. All updates are done for you.
Once you understand the configurations of policies it is easy to make adjustments.
Tech support is always helpful to make any changes.

Cons

Some features still need development for attendance and leave especially. Functional and can use effectively but could use improvement.

 
 
 
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Showing 1-6 of 6

Christina from Volt
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Awesome Program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the way I can get just what I'm looking for and how easy it is to do. When I need to look up missed punches it wraps them together so I can fix. Also easy to link all timecards together so I can just go card by card down the whole list. when I'm in a hurry I can look up name and time card pops up quick. When I just looking for temp employees that all that comes up.

Pros

its so easy to use.

Cons

sometimes it log out and takes a minuet to come back up.

Advice to Others

Super easy and friendly to use

Source: Capterra
 

Karen from PHYmed

December 2016

December 2016

Good app/easy to use/tracks time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use Kronos to punch in/out. Keeps track of hours, OT, & call. Can go back to previous weeks. Easy to use.

Pros

Easy to use...punch in/out quickly
Able to use offline

Cons

Sometimes can't connect

Source: Capterra
 

Jared from AIT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Would Never Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an IT person the hardware provided by Kronos is always having issues. I have seen this company do more things wrong than right especially from a Customer Service perspective. From 2013 to 2016 they sent out defective parts and expect some people to pay for their replacement services. I would literally go with anyone but Kronos from my personal experiences.

Pros

When it works it works.

Cons

Spending more time and money fixing issues than desired.

Source: Capterra
 

Andra from NPAIHB

October 2016

October 2016

Great Time Keeper!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos is easy to use and tracks all the information we need. A great tool for employees and supervisors.

Source: Capterra
 


April 2016

April 2016

It is helpful

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Have used a number of different technology platforms and find this one to be in line with many years others. You can really build on it once it's being utalized.

Pros

I like the number of users you can have under one group.

Cons

Takes a while to get used to, there are some tips and hints to use to help you along the way.

Source: GetApp
 


April 2016

April 2016

Good Timkeeping System

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We have used Kronos at NYC Transit for over 15 years to capture timkeeping data for annual (non-hourly) employees. We are in the process of an upgrade to the next version.

Pros

Instantly see clock swipes online

Cons

while newer version has more features, graphics take awhile to get used to

Source: GetApp