Kronos Workforce Ready Software


 

Workforce Ready by Kronos is a human resources (HR) platform that offers enterprise-class human capital management (HCM capabilities).

This cloud-based solution incorporates recruiting, onboarding, performance management, compensation planning, time and attendance, scheduling, absence management, payroll and more.

Workforce Ready provides a single employee record shared across all applications. This means that all employee data is maintained in a singledatabase, with a single user interface to pull reports and launch workflows for the entire organization.

Data is updated in real time, so managers can make decisions based on the latest, most accurate information. Workforce Ready also includes a mobile application at no additional cost.

Users can decide to start with a single module or the entire suite.

 

Kronos Workforce Ready - Payroll register
 
  • Kronos Workforce Ready - Payroll register
    Payroll register
  • Kronos Workforce Ready - Timecard approvals
    Timecard approvals
  • Kronos Workforce Ready - Compensation worksheet
    Compensation worksheet
  • Kronos Workforce Ready - Recruitment dashboard
    Recruitment dashboard
  • Kronos Workforce Ready - To do items
    To do items
  • Kronos Workforce Ready - Employee schedule
    Employee schedule
Supported Operating System(s):
Web browser (OS agnostic)

62 Reviews of Kronos Workforce Ready

 

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Software Advice Reviews (56)
More Reviews (6)

Showing 1-20 of 56

Holly from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

I would like to see improvements but overall good system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having a real HRIS system is a plus. We are not fully utilizing the system due to poor implementation team but we see potential.

Cons

Customer Service needs improvement. Not available when needed. Sometimes don't get calls back at all.

 
 

Michelle from American Fidelity
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Wokforce Ready is a decent product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lots of reporting options available, and not just for administrators. Our managers love all the reports they have available, and how customizable they are. We have had good response times from support.

Cons

Some of the change requests are confusing in the way they are worded. For example, when modifying a punch the times show "From" and "To" implying that you should enter the new time in the "to" box, when actually the "From" is the in punch and the "To" is the out punch. Nowhere else in the system are "From" and "To" used in this manner. Also, as an administrator, it would be nice if the pending requests could be sorted by date.

 
 

Alcira from Aegis Treatment Centers, LLC
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Kronos has never given me any issues.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's pretty user friendly. I am enter to enter time without any issues. Once you get used to the system it's second nature.

Cons

I can't really think of anything I dislike. Maybe the only thing would be that it could be compatible with our PR system.

 
 

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, Kronos is a software that allows for many different functions. My organization generates almost all of our HR reports from the information contained within the software and we also use it for timekeeping and payroll.

Cons

From my perspective, the biggest con I have with Kronos is that the system is not very easy to navigate and it needs to be modernized to stay up with the times as far as providing a welcoming experience for users.

  Response: Holly, Kronos

Date: April 2017

April 2017

 

Hello Michael,

Thank you for your feedback - we are always interested in hearing from our customers how we can improve our solutions. One of the biggest focus areas for Workforce Ready in 2017 is improving the user experience, so you should expect to see positive changes in the ease of use throughout the year and beyond.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Amy from Kalamazoo Anesthesiology
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Best decision I made for improving our Human Resource Department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that every Human Resource function from interviewing to retirement can be done in one system. Every corporate document is within the system. The ease in which it allows us to perform Open Enrollment. The ACA reporting module is amazing. The best payroll system I have ever used. The implementation team does and excellent job training and setting up each module so that it functions exactly how you need it to.

Pros

I love how easy the payroll is processed. The ability to have all our time entries flow into payroll without issues is such a huge time saver. The continuous improvements and enhancements that Workforce Ready makes.

Cons

I least like the BSI module that is used for tax reporting. It is very difficult to use. It is a clunky system and does not make sense when trying maneuver
through the software.

 
 

Tony from NewCourtland Senior Services
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

IT Analyst

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to use. User interface is comfortable. The reporting is easy. Essentially every screen you view is a report and you can export it to just about any format you need. It covers all the bases for HRIS and Payroll software.

Cons

As a SAAS product it's not always easy to get to the hidden data you want. If I had access to the database we could get everything we want to report on and create our own reports and dashboards.

 
 

Brittney from Stevens Industries
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

I'm pretty new to the HR Software world but i do think there are good and bad features about Kronos. Overall, the staff is very helpful when it comes to questions on the system. I do think the look is a little bulky and there are a lot of fields to navigate through. I haven't used the Kronos Community too much yet but did attend KronosWorks and think there's potential for the software to improve on customization.

Pros

I really like the search feature within the software and also that you can make every screen a different report but switching out columns, etc.

Cons

Least is also the reporting tool and not being able to run reports for a specific point in time. It's also difficult to set filters and add totals within the report. I'd also like to see the onboarding improve in appearance.

  Response: Holly, Kronos

Date: April 2017

April 2017

 

Hello Brittney,

I really appreciate your candid feedback and will pass it along to the appropriate stakeholders. In regard to reporting, we run a series of Best Practice customer webinars throughout the year, and one of them is specifically about reporting. If you would like access to this webinar, please do not hesitate to reach out to me at holly.bouffard@kronos.com and I will be happy to provide you with the link.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Melinda from Aviagen
Specialty: Agriculture
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

A whole new world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We recently transitioned from a finance-based database to Kronos for the timekeeping and HR reporting features. As a multi-EIN company, we needed all of our data under one "roof", and Kronos WFR has provided just that. We quickly realized the benefits of this robust system and decided to not only adopt TLM and HR, but Recruiting, Benefits, Payroll, Compensation, Accruals, and some of the Marketplace add-on features. This software will enable us to streamline processes and share a single platform across dozens of locations in different states.

Pros

Customization, Reporting, Employee Self-Service, time saving, process streamlining.

Cons

Some challenges with integrating with external payroll platform (Great Plains). Resolved by purchasing the WFR Payroll module, which proved much more flexible and time saving for our payroll department.

 
 

Paulette from UOSA
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Implementation for small government utility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos is a great product, but it is a very complex system that requires experienced module leads for the build out and implementation of the product. We wasted four months with inexperienced module leads and had to start all over again from scratch. Once we had experienced module leads we made a lot of progress, but those leads still had very little time for us because they were assigned too many customers. We implemented HR, Timesheets and Payroll, which is a pretty complex implementation. If we had only implemented one of the modules, it would not have been as difficult.

Pros

Kronos has a number of features that work well for our business. We use a lot of work orders for our plant and we were able to import work orders each day and create a search for employees to find them in their timesheets. The integrated system works well once it is set up properly. We have eliminated a number of manual processes with this system. Reporting is very easy to use and our end users are very happy with their ability to create reports.

Cons

The biggest issue with Kronos is the virtual implementation and lack of time that the Kronos implementation team has for each customer. Kronos module leads have too many customers to support, so you only have a few hours of their time each week for the build out. If you have any complexity with your timesheets and payroll, you will need to have experienced module leads. Our implementation took twice as long as planned because we started with inexperienced leads.

  Response: Holly, Kronos

Date: April 2017

April 2017

 

Hello Paulette,

Thank you for taking the time to share your experience with Workforce Ready. While we are always happy to hear what customers enjoy about the product, we are deeply invested in learning what we can improve. Your feedback on implementation is truly helpful and we are sorry that the process did not go as expected. I thought you would like to know that based on customer feedback we have recently restructured our onboarding process for new customers and have put a strong focus on improving internal training for the implementation team.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Lindsay from Hoyt Archery
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Big Company Technology - Small Family Feel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a new user of Kronos - I have been impressed with the value placed on customer service and community support. Workforce Ready is a newer platform and as with all changes, there are a few glitches; however, the tech support and responsiveness makes you feel as though the system issues are minor and worth it. Every single time we call for assistance, the experience is helpful rather than stressful. Product wise - I love the cloud technology and the community features. One of my favorite features is the export option. When first using the product I kept looking for where to "Run Reports" for basic info - when I realized I could manipulate the columns and then just export the data I was looking at I was thrilled. It isn't complicated, doesn't require that I run a bunch of numbers - I just pick what I want to know at that moment & export the file. Then I can easily sort/filter the excel data as needed. I also appreciate the ability to search by multiple details - other platforms require the last name only, but WFR let's me search by multiple features - including the exact name or "starts with". I still have a lot to learn about the system and am anxious for the upgrades and suggestions to be implemented (like the ability to click back/forth between pages as you move through a file without having to go back to the home page); however, I'm pleased with the product and love the relationship - so as long as the focus stays on technological advances, combined with stellar customer service - Kronos will get my vote at the executive table.

Pros

PEOPLE! Software is available and mostly similar - we have a lot of choices in HRIS/Payroll systems, so how you treat your customers is the most important factor in being better. Kronos has this in spades!!

Cons

Benefit plan set up isn't ideal - I need to be able to put in an effective date AND an enrollment date, as they are not the same thing. If my employees don't elect their benefits before the "waiting period" the "New Enrollment" radio button disappears. An employee's waiting period and eligibility dates do not match their election period. I'd like the opportunity to select the different options.

 
 

Penny from WESCO, Inc.
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Ease of Going Paperless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper.

Pros

Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation.

Cons

There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready.

 
 

Michael from URENCO USA
Specialty: Engineering
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Highly configurable immature Human Capital Management system with poor customer support due to hyper growth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall the experience has been awful. I came on board after a very bad implementation. The support, training, and responsiveness have been so poor that for the first time in my life, I received a poor annual review. Everything to the way the product was sold (no, you don't need and HRIS person), to sucktastic implementation team, to thousands of settings and a counter-intuitive interface. We can't get rid of Kronos WFR because senior management doesn't choose to believe it's the fault of horrible implementation and support, so we are moving toward the next best thing, move from a direct client to a service that configure the system and runs the back end of payroll.

Pros

Highly configurable. If we had support and all parts of the configuration reviewed with a fine-tooth comb, it may be possible to even like the system. The ability to have a "living W2" and "living pay statement" is pretty awesome, as are many other features. Too back Kronos does care enough to spend the time to make sure their customers are as success as they are.

Cons

See "Your Review" above. Poor support is the primary problem. Many open tickets for weeks on end. Horrible implementation. We use almost every module...maybe that was the problem. Maybe only time and labor and payroll are truly out of beta.

  Response: Holly, Kronos

Date: April 2017

April 2017

 

Hello Michael,

I appreciate your candid review, and I apologize for your experience. We understand that our support call time has been a cause for concern, and to improve this we have added additional resources to our support organization as well as revamping our own internal training. You should expect to see faster call times enabling you to obtain a faster resolution to your questions and issues.

All the best,

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Camille from Mitsukoshi USA
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Mitsukoshi Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is very helpful and will always walk you through something if you don't understand.

Pros

Doing reports are very easy
Working through the system is easy
You always listen to our suggestions
Good Customer Service

Cons

There is still a lot of the system I don't understand. I tried to go to the My Learning and there are items that I want to learn about that I don't see there.
Alot of issues with Advanced Scheduler

  Response: Holly, Kronos

Date: April 2017

April 2017

 

Hi Camille,

Thank you for your review. I thought you would like to know that we run a series of customer webinars that you might find helpful. Our Best Practice webinars will provide you with tips and tricks for using the system while our What’s New, What’s Next webinar highlights new key product features as well as provides a sneak peek at what’s to come. You also always have available to you our MyLearning offering which you can access directly within the product. Please feel free to reach out to me at holly.bouffard@kronos.com and I can provide you with additional information on our upcoming webinars as well as information on the topics that are covered within MyLearning.

Holly Bouffard
Community Manager, Workforce Ready
978.947.5173
holly.bouffard@kronos.com

 
 

Kevin from KYOCERA SGS Precision Tools
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

WFR Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we have been happy moving from Workforce Central to Workforce Ready

Pros

Easy to use for admin as well as employees.
Self service is very easy to implement
Allows employees to review pay statements and print, W2's, review time sheets, request time off, and review their profile
Security functions for data access has a variety to set up multiples levels for managers to view employees.
Reporting is great, easy to use and create your own reports
Ability to have HR, Payroll, T&A, Leave, Benefits, Recruitment and more hosted by Kronos in the cloud
No more legislative updates, version updates or consulting fees to do updates. All updates are done for you.
Once you understand the configurations of policies it is easy to make adjustments.
Tech support is always helpful to make any changes.

Cons

Some features still need development for attendance and leave especially. Functional and can use effectively but could use improvement.

 
 

Paul from YMCA of Greater Boston
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Y of Greater Boston

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Product. Implementation was challenging but overall we are very happy with the product. It's easy now 2-3 years later to see what we could have done better, but focusing on having a great implementation will help the managers acclimate quickly.

Pros

Reporting & HRIS functionality! Timekeeping and payroll.

Cons

scheduling.. although they are working on this

 
 

Surba from Cen-Tex Family Services, Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am still learning the program, but find the ease of use to be incredible. The program is user-friendly and allows our agency to create modules that are unique to our employees. The features and functionality are like no other software. Customer support is courteous and quick. This software has significant value for the amount our agency pays for our programs.

 
 

Lisa from Spinx Co.
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Solid HRIS, but some updates/improvements needed for some features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place.

Pros

1. All in one product that including ATS, HR, payroll, benefits, ACA and reporting.
2. One system, one number for customer support, one community (great customer portal), one company you are working with.
3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc.
4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs.

Cons

1. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider.
2. No development site. Everything is conducted in live site.
3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements.
4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered.
5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future.

 
 

Heather from Stanadyne
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Kronos is a fantastic tool for timekeeping.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that you are able to capture data in real time. This product makes timekeeping more efficient and effective for payroll and reporting. The customer service we've received has been amazing. I've been able to have many things customized to our policies and have utilized the teams help to make many changes.

Cons

While the customer service has been great, there have been a few functions that Kronos could not perform for us. We've adapted the best way that we could though and things are running smoothly.

 
 

Diane from Van Rooy Properties
Specialty: Property Management
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

New and Refreshing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos is a tool that our Company is learning as we go, and it is much more we have to learn. But the over all learning process is great ! Once you get it, there is more that will tie into the one thing that you learned about that day. You have to explore and get into the process and you will see that Kronos has a lot to offer. When our company first signed on with kronos we were just using the timekeeping module and later we signed on to use the payroll module, and Wow that opened up a lot of what Kronos can accomplish, We are a company with a lot of different issues that a normal company would not have. But Kronos was able to accommodate us with our needs. They have a great support team (The Application Consultant) (Technical Support team).

Pros

I like the way this product ties in and gives you what you need. You can create any kind of report.

Cons

I am a little disappointed in the timely status of customer service getting back to you when you call or put a ticket in through the kronos community. Sometimes you need to know something at a moments notice and we don't have the option to get that answer right away. I think there should be different levels of customer service techs.

 
 

Katina from The Lexington School
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Having payroll, HR, and ACA in one software program is very convenient.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Kronos has a very good customer support staff. Kronosworks is a wonderful event that we enjoy attending each year.

Pros

The communication between the different instances of HR, Payroll, and ACA allow for more efficient processing and tracking.

Cons

Right now, my only input for improvement would be the HSA calculation adjustments when someone switches from a family plan to a single plan. We currently have to keep them on the family plan and watch the deductions ourselves, otherwise it will take the deduction post-tax.

 
 
 
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