Zenefits Software


 

Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling.

When new employees are hired, HR professionals using Zenefits only need to complete five online fields to begin the onboarding process. Employees sign all agreements online, and Zenefits can automatically process their information. When employees leave, HR can remove them from payroll and benefits and initiate COBRA setup with a single process. Zenefit also offers an employee self-service portal.

Zenefits can integrate with payroll, health insurance and other systems, and users can also set up new payroll, insurance, retirement plans and more. Zenefits has a development team that makes weekly changes based on user feedback. They also have a team of in-house HR, payroll and insurance specialists to answer questions via phone or email.

 

Zenefits - Time and attendance
 
  • Zenefits - Time and attendance
    Time and attendance
  • Zenefits - Payroll
    Payroll
  • Zenefits - Time off requests
    Time off requests
  • Zenefits - Mobile time clock
    Mobile time clock
  • Zenefits - Mobile homepage
    Mobile homepage
  • Zenefits - Homepage
    Homepage
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

174 Reviews of Zenefits

 

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Software Advice Reviews (110)
More Reviews (64)

Showing 1-20 of 110

Darshan from Beautologie
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

terrible disaster after massive layoffs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd stay away from this product until they get their company back on solid footing... they are a total mess right now..... maybe headed to bankruptcy?

Pros

nice user interface- at leat it looks good, but the benefits stop there, there is no customer service at all.

Cons

terrible customer service! we have had huge problems with them filing our taxes for us in California, we cannot get ANYONE to answer emails or calls for weeks!!!

 
 

Jenna from EmeSec Incorporated
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Zenefits has changed they way we do everything!--In a good way

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Zenefits is extremely user friendly. Our employees use it with no errors and we have changed our processes because of how well Zenefits works.

Cons

Payroll was a nightmare to say the least--this feature needs a lot of work. I would also like to be able to have my managers be able to utilize the performance management platform--which currently they cannot unless I give Admin rights (which we do not want to do)

 
 

Vanessa from Southwestern Petroleum
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Good but not Great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When I first joined the app that I needed was free, but Zenefits then made some changes and some its features were no longer free.

Cons

They dont have great customer service. Once I had an issue using the PTO app and it took over 2 weeks to resolve. Horrible service.

 
 

Victoria from Cobs
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy to use, employee friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Employee experience and navigation extremely straightforward. No training needed: intuitive user friendly design.

Cons

Lack of customization in some areas. Heavy focus on core benefits, limited tools for additional benefits, such as linking 401ks.

 
 

Shanele from Measure
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Zenefits Good but Not Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Zenefits is easy to use and employee raves about the simplicity of the platform. There is not much to complain about in terms of technical support as we rarely encounter hiccups and find it easy to troubleshoot and is generally a just ID10T error. I do enjoy the fact that my employees can navigate about without too much training or hands-on support from me.

Cons

I think the platform can be more robust. I enjoyed being on another platform with a more established brand where we are able to use the total HRIS solutions to house all personnel files, handbooks, and they worked with us in an HRBP capacity to ensure we were in compliance. It would be great if Zenefits had more hands on physically accessible staff who came on client site monthly to assist with HR matters especially for smaller organization with HR departments of one.

 
 

Megan from Total Technology Solutions
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

very easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, its a really easy to use tool

Pros

I like the simplicity of the dashboard. A lot of other programs just list everything or its very cluttered.

Cons

I guess the one thing I would like to see is the time off tab, if the days you have could be split up into different categories. Like PTO, sick, bereavement. Anytime i need to know i either have to go ask around my office or have to read my employee handbook.

 
 

Matthew from Atlas Preparatory School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Director of Talent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is easy to use, and it's easy to sync with our other HR tools. We even purchased a new ATS just to use with Zenefits.

Cons

The customizability of forms and what not is limited. I would like to create more forms, but the process is not as easy.

 
 

Missy from Zeel Networks, Inc.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Zenefits is a great start to easing the pains of onboarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would prefer some more true benefits advice from the benefits advisor. while she helped me a lot with this open enrollment, I felt that I was driving the discussions rather than she. I would've like more advice from her regarding which plans to target and what other companies my size are doing.

Pros

Zenefits makes onboarding and benefits enrollment paperless and easy. The third party app integrations help round out the onboarding process.

Cons

Sometimes the app integrations don't work. Third party app store is minimal. Would like integration with my current 401k provider.

 
 

Matthew from Aerial Intelligence
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Efficient Onboarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Sales support!

Pros

Employee on boarding, HR Handbook wizard, 3rd Party App integration - ADP, XERO. Great Sales support!

Cons

The payroll module doesn't allow for Illinois payroll.

 
 

Charielle from Owen Homes LLC
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Zenefits is great for our small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program is easy to use, easy to set up and great way to organize our employee information/benefits. The phone app made it that much easier since we have a lot of off-site employees. Zenefit's staff is great too-- they are always very helpful and quick to respond.

Cons

I'd like to see more features to the program - a section to schedule an employee review (reminders to do so on the management end), HR request from our employees (request to meet, anonymous suggestions), ability to add in custom fields (our reasoning: under the benefits section we could add fields that state vehicle they operate, if they have a company cell phone, company computer, etc. just to keep those records all in one place).

 
 

Feras from Best Home Healthcare Network
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great HRIS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The integrations are very useful and are helpful in taking or HR processes to the 21st century. I would highly recommend it/

Cons

The cons are that the document feature is very weak and we were under the impression that it would be included in the order of zenefits.

 
 

Adriana from Mishimoto
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Eh

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not worth it. They are starting to charge a lot of thing when they didn't before. It was you pay the broker and get the program free now you don't. Also it doesn't have a lot of features

Pros

User friendly

Cons

No payroll

 
 

Lauren from French Broad Chocolates
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Zenefits Review - French Broad Chocolates

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It would be great if there were a way to require that employees enter bank account information and disable the paper check option all together. I believe this is legal in North Carolina, where we are located, as long as the employee receives a pay stub. It would also be amazing if there were a built in team communication portal. We currently use GSuite to build Groups which can encompass non-Gmail email addresses, as well as HotSchedules. It is a bit difficult to always be adding folks' emails to so many different systems. If Zenefits could track employee reviews based on their position/wage changes, that would also be amazing! That's all for now.

Pros

The aesthetic of the site is nice. The overall idea of employee/administrator shared duties is nice. The onboarding process is almost as efficient as I think it could be and the insurance function works pretty well with some exceptions. The multiple integrations with other software are also vast and offer many options for integration.

Cons

Does not integrate with QB Manufacturing Edition. Does not offer multiple job roles/pay rates (this keeps us from further exploring any timekeeping or alternative payroll integration). Org chart does not allow for multiple owners/CEOs. Does not allow for tracking of certifications or training for employees. Insurance deductions aren't correct after 2 fixes...still waiting on support for this. There is no general alert system upon logging in, as there was on the old platform. I-9 verification does not require employees to upload enough documentation. i.e. they can upload a driver license and not the 2nd form of ID, so when I receive the request to verify, there is only one form of ID there and I have to chase them down for the 2nd. If they do go into Zenefits to upload another form of ID, it is difficult to navigate.

 
 

Deven from Lifebloom Corp.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall I believe zenefits is very user friendly. The layout is very pleasant on the eyes.

Pros

I like that you have the option to put a picture to every employee and that you can create charts with the information you want.

Cons

The templates for on-boarding is a bet confusing. I always have to triple check my work before I send any offer letters or 3 month probation papers.

 
 

Lee from ADS Ventures, Inc.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Zenefits has put a lot of thought into their features.

Pros

Many features.

Cons

Not a totally intuitive app and not always easy to find answers. I end up emailing Support for how-to's and for workarounds.

Advice to Others

It does just about everything I need.

 
 

Cindy from Bonding Solutions LLC
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Lacking in Customer Support and Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our needs are fairly simple for a small company with under 10 employees, but we have discovered that Zenefits can't even handle some of the smaller requests we have inquired about, to totally messing up our insurance enrollment and leaving our employees having to pay out-of-pocket to doctors for the first 2 months of our plan.

Pros

PTO tracking - but now Zenefits is going to charge for this.

Cons

Poor customer service - you need to have a designated rep instead of inquiries and problems going to a general support team. Your software is too rigid for a smaller company and allows no flexibility to accommodate a smaller company's needs. The software can be very difficult to navigate. Setting up PTO has been extremely challenging. Health Insurance enrollment was a disaster in 2016.

Advice to Others

Look elsewhere for a HR support company - we are.

 
 

Alan from Ftech int.
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Employee savings management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As an HR system, we get most of the functions within zenefits. it also helps to manage and keeping employee savings details. We provide a couple policies to employees to have their savings. Zenefits calculate the savings for all people and reminds us of time when to provide them extra money to make their savings.

Pros

If employees can also see their saving details and have a login to zenefits, that will be best. As of now, we as HR have logins and team does not have it. So having a guest user type will be best.

Advice to Others

The user management can be improved. Rest all works fine and is helpful for our company. We can manage all data in the required way and get reports out of this system.

 
 

Suzy from juvia
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Bait and Switch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Zenefits is a great system overall. You can tell the functionality and comprehensiveness that the HR department needs is there, but that's where my positive review ends.
I recently signed my company onto their platform sold on specific features like PTO. I selected Zenefits BECAUSE these functions where part of their free platform and I could add on what I needed (for a fee) as I went. I partnered with JAZZ their ATS recommendation and put all my eggs in Zenefits basket, which was a BIG mistake.
Their synch of my payroll took 5 weeks (was supposed to take 2 at most) and was ported over as a complete mess with wages and employees all mixed up, this took weeks to fix.
Finally, when all of that was sorted out they changed their free base plan that included PTO (one of the major reasons I signed on) to a paid plan! BAIT and SWITCH! You would think they would grandfather their old clients in or create a bare-bones option that still gives you a remnant of the function you were sold on. I would recommend a company that has better support and can DELIVER on what they have their sales people sell.

Their client support kept insinuating I was lucky to have anything left for free! Terrible way to handle the situation!

Pros

The platform itself seems user-friendly, I did not have a chance to use all the features since the plan changed but overall seems fluid, and clear to use.

Cons

Horrible customer support takes literal DAYS to reply. They are also on Pacific time but do not start replying until 9 am their time, horrible for each coaster.
Feels like they want to squeeze money out of you. If they cannot afford to run a free platform then they should not offer it, not punish the client later for their bad decisions.

Advice to Others

Look at other software, they are pricey but seem to have their act together. They are not in a "change" period like Zenefits. I wish I would have selected one of these two, at this point, I am hung out to dry with no option than to pay for something that was free 10 days ago.
NOT TRUSTWORTHY.

 
 

Jeremy from gst stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Attendance management using Zenefits

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

"Zenefits helps with managing the attendance for my team. Every day we mark the attendance using this software. In past, we used to have the manual paper system but now its all automated through zenefits solution.
It also provides good reports which are used to manage pay for team base don their attendance data."

Pros

I would like to have an export of all attendance data to excel document. it will help me sort any data and perform calculations over them.

Advice to Others

Attendance and time entries help to understand the availability of our team within the office. It provides info on who is staying most in office and who stay less in office. Good solution.

 
 

Shasta from ProActive Business Solutions Inc.
Specialty: Other Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Payroll Accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Medical Deductions are ALWAYS wrong! I've worked with several different people over several months trying to get this error corrected with no luck, I've even had to put a "stop sync" on the account, it takes hours every time I run payroll...Ridiculous!

Pros

On-boarding is easy.

Cons

That the dashboard is constantly changing.

 
 
 
Showing 1-20 of 64

Alexa from Paintzen

June 2017

June 2017

So easy to use and super helpful platform for tacking HR needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Onboarding feature is great and the HR specialists are super helpful! They are extremely responsive and knowledgeable.

Cons

No automated performance review system, however they do have many tools and docs that are easy to use and lead you in the right direction.

Source: Capterra
 

Clayton from AirPR

June 2017

June 2017

Great tool for making benefits information available in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that the cards are available quickly via mobile app. I also find that having access to pay stubs and additional information is very useful because I don't like to carry a lot of cards on me.

Cons

The mobile app is a double edged sword; while it's convenient to have access to your information, it's not very easy to make changes on the go.

Source: Capterra
 

Krista from The Register Works

June 2017

June 2017

Zenefits has made onboarding easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Onboarding made simple

Pros

I love the onboarding feature. It allows me to have a very specific sign on employment letter laying out the specifics of an employee's employment requirements. I can also get the required tax information upfront. So simple to use and the customer service has been great with any of my questions!

Cons

I dislike the fact you now have to pay per employee to obtain the sick/vacation time feature. I realize things cost more as improvements are made, but I liked having the sick/vacation feature part of the free package.

Source: Capterra
 


June 2017

June 2017

Simple to use for admins & employees love it!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

As Zenefits users for the past three years, we've loved how easy the solution is for onboarding new employees. Employees have made comments like "I knew the company really 'got it' when the onboarding was so simple. It also nice to manage everything in one platform - payroll, benefits, onboarding, business intelligence, etc. Without Zenefits we would likely need an additional employee just to do paperwork. Zenefits has always been responsive to our needs as an organization and our customer success manager has been extremely helpful.

Cons

We had a rough open enrollment process with the tool, but we started earlier this year and should be in better shape. Because the tool is constantly evolving, sometimes features come and go (Zenefits got rid of an in-house stock options tool they had built and so we had to switch vendors as a result).

Source: GetApp
 

Tessa from Finally Free Productions

June 2017

June 2017

Recommended for entrepreneurs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cheap to use, very user-friendly. It's an all-in-one stop for anyone in HR. Quite useful and definitely worth a try.

Cons

Their payroll system would integrate better with Quickbooks Online. It integrates but only if there are no other payments.

Source: Capterra
 

Alexa from Paintzen

June 2017

June 2017

Easy to use platform. Takes the guess work out of HR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

they have help articles for every single topic, they have an HR specialist for any questions you may have

Cons

they do not have payroll in all 50 states - yet , you do not have a designated account manager - although it is working out well for us anyway!

Source: Capterra
 

Susan from InvestEdge
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Zenefits so super easy to use for employer and employee.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Freedom to do other work. Not having to do paperwork all day.

Pros

That it's super easy to use by everyone. I spend less time doing paperwork. Employees can take control of their onboarding and make changes. They can request PTO and see what is pending and how many hours they have remaining. Zenefits is like having a silent HR person.

Source: Capterra
 

Mona from LOC Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Used by my company

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really like the interface and how easy it is to navigate the site. It was a little difficult to change my address though.

Cons

I wish you could make your info public so that employees can find out public information about others.

Source: Capterra
 


May 2017

May 2017

Just doesn't work as advertised

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The theory of what they are trying to do is huge, especially for small business.
UI was better 18 months ago when my clients signed up.

Cons

Service took a major hit after their very public issues. When I reached out for assistance with an issue, they didn't even attempt to fix it in a satisfactory way. If they actually want to retain clients, their service team shouldn't just assume it doesn't work for you and infer "take it or leave it."

Source: GetApp
 

Aimee from Branches, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Zenefits Product Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is not a one size fits all HRIS, but Zenefits comes close. The user-friendliness is unlike anything I've seen yet, and I've used many HRIS's. The customer services is pretty good, though I have had to follow up on more technical questions that I needed to be resolved. The sales team did oversell the customization, but the system has come closer than any other to meeting our tracking and compliance needs.

Pros

User-friendly

Cons

Can't customize a few things

Source: Capterra
 

Tammy from Lumo Bodytech, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Zenefits the one stop place for all your HR needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Zenefits is great for start-ups that are looking to grow. Easy to use and employees have the ability to view personal information along with benefits, compensation, it interfaces with Expensify, Lever, and many more apps. Easy to make changes to employees profile, makes everything paperless when it comes to managing employee information.

Reports are great, you can create your own or use the ones they provide. They offer the ability to manage not only benefits but corporate liability insurance, FSA and commuter benefits. Payroll syncs easily if you use one of their partners or use Zenefits own payroll service. If your company is on a budget this is the way to go as you have insight into everything! Do away with PEO's as they are costly!

Pros

Easy to use and syncs with many apps out there. ADP workforce, Lever, Slack, Expensify and many more.

Cons

Sometimes hard to figure out where stuff is in each of the sections from and administrator point.

Advice to Others

Employees love it as it's easy to use

Source: Capterra
 

Kristina from Titan Web Marketing Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Top Hr Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love using Zenefits for my HR tasks. It keeps everyone's information in one spot, digitally, and secure. It saved me so much time by employees being able to request time off from their computers and being able to track their vacation time.

Pros

Cheap to use, very user-friendly. It's an all-in-one stop for anyone in HR

Cons

It is free, so you don't get the extreme features of the paid software, but I found that it had everything I needed right there.

Source: Capterra
 

Ijeoma from NA

December 2016

December 2016

Zenefits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We transitioned to Zenefits and it has been an interesting transition. I like the features and the ease of use. The only thing is the fact that I can't necessarily call customer service. It is through email and as we all know, things can be lost in translation via email. When you do finally get someone on the phone, they are very helpful. It just takes a bit of back and forth before that happens.

Source: Capterra
 

Jessica from Methodology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Awesome Onboarding process

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The Onboarding process with Zenefits is easy on employers and employees. It is simple to use and gives great results!

Pros

Easy to use and works well.

Cons

They send a TON of emails!

Advice to Others

Love the product!!

Source: Capterra
 

Rachelle from Sqor, Inc.

December 2016

December 2016

Great value for cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall a good HRIS system for no cost. The implementation specialists are great and helpful. I ran into a few problems switching from a previous COBRA provider to Zenefits, but the transitions issues were only partially Zenefits' fault and they worked at quickly remedying the issues.

Source: Capterra
 

Steven from Lotus energy

November 2016

November 2016

Amazing user interface!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love benefits. We use it for our business and it makes logging in to your account to check your health benefits, change your financial disclosures and see how much money you're investing so so easy! Highly recommend this modern platform.

Source: Capterra
 

Matt from HPC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Awesome Platform and Integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Platform is easy to use and streamlines employee onboarding and integrating with other apps. Have some big plans in store for working with Zenefits, our clients, and other SaaS partners.

Pros

Free platform that does SO much and makes sense to tap into their other products sooner or later depending on needs.

Cons

Ehh.... not sure..

Advice to Others

Onboard your employees in one place and send data to the other apps like payroll, and more. They also have some resources for helping streamline HR as a whole.

Source: Capterra
 

Cameron from Maximum Games, LLC

November 2016

November 2016

Um, so great1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it to the bone. Only needs a mobile app and it will be my prefect time-tracking, HR handling, vacation responding companion.

Source: Capterra
 

Lindsey from ThoughtSTEM, LLC

November 2016

November 2016

Highly Recommended to My Fellow Entrepreneurs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using Zenefits for the past year now, and I don't think I'm EVER going back. When we started our company we had to hire a special person to help manage HR, payroll, etc. When it comes to managing paperwork and copy & pasting data from one place to the next, people are incredibly error prone. Zenefits has taken all the error-prone mistakes out of our HR processes and replaced them with a streamlined onboarding and HR managements experience. Zenefits is integrated with our Quickbooks Online Payroll, so employees can update their address info, withholdings, etc. on Zenefits and the data gets seamlessly transferred to Quickbooks! We love Zenefits!

Source: Capterra
 

Caleb from Pick Your Plum
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Perfect for a small business wanting to start off their HR compliant and paperless. This software has saved me so much time, and has helped us get to a paperless environment. Zenefits isn't as 'personal' as an in-person agent, so I would say requires whoever is doing HR to be more knowledgeable about the insurance offerings (which they should be anyway IMO). It also requires employees to become a little more knowledgeable as well, rather than being spoon fed information every 6 months about "how insurance works." I would only recommend Zenefits in the instances where it integrates with Payroll.

Pros

HR is now completely paperless
Hiring and terminations are very easy
Includes company org. chart
Integrates with some payroll providers
Compliance is a breeze
Reporting is decent

Cons

Only worth it if it integrates with your payroll provider (worth switching to one that does)
Probably not great for very large companies
Replaces your existing Broker (I guess this could go in the Pro column)
Less hand holding during open enrollment period

Advice to Others

Do it if you meet the following criteria:
Have or are willing to have a payroll that integrates
Are a small or medium sized business
Have a tech saavy or want a tech saavy employee base
Have a desire to go paperless

Source: GetApp