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Network Monitoring Tools

 
LogicMonitor logo
 
LogicMonitor is a cloud-based network performance monitoring solution that helps businesses monitor on-premise, cloud-based and hybrid data centers, as well as physical devices, from a single platform. LogicMonitor automatically discovers... Read More
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LogicMonitor is a cloud-based network performance monitoring solution that helps businesses monitor on-premise, cloud-based and hybrid data centers, as well as physical devices, from a single platform. LogicMonitor automatically discovers... Read More
 
Pulseway logo
 
Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing its users... Read More
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Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing its users... Read More
 
Auvik logo
 
Auvik is an IT asset and network monitoring solution designed for managed service providers (MSPs) to manage entire network infrastructures, including physical servers, data centers, workstations and more. The solution offers the enhanced... Read More
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Auvik is an IT asset and network monitoring solution designed for managed service providers (MSPs) to manage entire network infrastructures, including physical servers, data centers, workstations and more. The solution offers the enhanced... Read More
 
PRTG Network Monitor logo
 
PRTG Network Monitor is an on-premise network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth... Read More
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PRTG Network Monitor is an on-premise network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth... Read More
 
EventSentry logo
 
EventSentry is an on-premise network monitoring solution that helps businesses monitor the performance of their IP-based devices such as routers, switches and workstations. EventSentry offers four core functionalities: managing logs,... Read More
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EventSentry is an on-premise network monitoring solution that helps businesses monitor the performance of their IP-based devices such as routers, switches and workstations. EventSentry offers four core functionalities: managing logs,... Read More

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ConnectWise Automate (Formerly LabTech) logo
 
ConnectWise Automate (Formerly LabTech) is a cloud-based IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents and publish content... Read More
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ConnectWise Automate (Formerly LabTech) is a cloud-based IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents and publish content... Read More
 
NetCrunch logo
 
NetCrunch is an on-premise network monitoring, alerting and reporting solution suitable for businesses of all sizes across various industry sectors. The solution helps businesses remotely visualize their system performance and monitor... Read More
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NetCrunch is an on-premise network monitoring, alerting and reporting solution suitable for businesses of all sizes across various industry sectors. The solution helps businesses remotely visualize their system performance and monitor... Read More
 
ManageEngine OpManager logo
 
ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management, fault management and more. The solution is suitable for businesses of all sizes. OpManager... Read More
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ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management, fault management and more. The solution is suitable for businesses of all sizes. OpManager... Read More
 
Traverse logo
 
Traverse is a cloud-based network monitoring solution that offers tools to monitor hybrid cloud and network infrastructure. The solution is designed to help service providers and enterprises manage their data flow across multiple networks... Read More
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Traverse is a cloud-based network monitoring solution that offers tools to monitor hybrid cloud and network infrastructure. The solution is designed to help service providers and enterprises manage their data flow across multiple networks... Read More
 
Continuum RMM logo
 
Continuum RMM is a cloud-based network monitoring solution designed for enterprise-grade managed service providers (MSPs). The solution helps in-house IT support teams monitor, troubleshoot and manage various network devices including... Read More
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Continuum RMM is a cloud-based network monitoring solution designed for enterprise-grade managed service providers (MSPs). The solution helps in-house IT support teams monitor, troubleshoot and manage various network devices including... Read More

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WhatsUp Gold logo
 
WhatsUp Gold is an application and network monitoring solution designed for IT enterprises and managed service providers (MSPs) to manage their IT infrastructure. It offers tools for visualizing and monitoring network devices, displays... Read More
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WhatsUp Gold is an application and network monitoring solution designed for IT enterprises and managed service providers (MSPs) to manage their IT infrastructure. It offers tools for visualizing and monitoring network devices, displays... Read More
 
nVision logo
 
nVision is an IT infrastructure management solution that helps in monitoring network devices, checking server performance and controlling the environment of the server room. In addition to network monitoring, it comes with a series... Read More
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nVision is an IT infrastructure management solution that helps in monitoring network devices, checking server performance and controlling the environment of the server room. In addition to network monitoring, it comes with a series... Read More
 
Network Performance Monitor logo
 
SolarWinds Network Performance Monitor (NPM) is a cloud-based network monitoring solution that enables users to detect, diagnose, and resolve network performance issues. The solution allows users to design a customizable topology for... Read More
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SolarWinds Network Performance Monitor (NPM) is a cloud-based network monitoring solution that enables users to detect, diagnose, and resolve network performance issues. The solution allows users to design a customizable topology for... Read More
 
TrueSight Pulse logo
 
TrueSight Pulse is a cloud-based network monitoring solution designed for cloud-based applications and offering features such as agentless AWS CloudWatch monitoring, real-time streaming visualization and third-party integrations. Businesses... Read More
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TrueSight Pulse is a cloud-based network monitoring solution designed for cloud-based applications and offering features such as agentless AWS CloudWatch monitoring, real-time streaming visualization and third-party integrations. Businesses... Read More
 
RG System logo
 
RG System is a network monitoring solution designed for managed service providers (MSPs) and independent software vendors (ISVs) to monitor, secure and manage IT infrastructures. RG System is a modular solution containing three integrated... Read More
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RG System is a network monitoring solution designed for managed service providers (MSPs) and independent software vendors (ISVs) to monitor, secure and manage IT infrastructures. RG System is a modular solution containing three integrated... Read More

 

Buyer's Guide

by Craig Borowski,
Market Research Associate


Organizations with highly trafficked websites or intranets must make sure that their sites are always accessible, with little to no downtime. To achieve this, many organizations rely on network monitoring software, a type of business security software, to track and manage network related issues.

This guide will give you a glimpse of the network monitoring software landscape so that you can better understand which choice is right for your organization.

Here’s what we’ll cover:

What Is Network Monitoring Software?
Common Network Monitoring Software Features
What Type of Buyer Are You?
Pricing
Key Considerations for Network Monitoring Software

What Is Network Monitoring Software?

System administrators use network monitoring software to identify bottlenecks, slow spots, malicious threats and overall server performance. Users can find issues before they become serious problems and receive alerts when the network is experiencing problems. This software is also used to gauge metrics such as response time and server uptime.

Many of the available options provide activity dashboards that visualize overall usage statistics such as traffic, bandwidth, memory consumption and bandwidth and memory consumption.

Spiceworks dashboard

 

Spiceworks’ network monitoring dashboard

 

Network monitoring software is essential for large organizations with multiple server locations, as it provides an overview of all of a network’s performance statistics and data in one place, allowing the system administrator to quickly identify and respond to network issues.

Common Network Monitoring Software Features

Below are some common network monitoring software features that are available in most of the major vendors’ platforms.

IP SLA Internet Protocol Service Level Agreements (IP SLA) ensure that the network is performing as guaranteed. The agreements set specific metrics for server performance. The system administrator can run reports that test and measure those key performance indicators.
Trend prediction Trend prediction collects historical network data to forecast future network issues.
SNMP Simple Network Management Protocol (SNMP) is a network management operations standard. Most network monitoring software platforms are fully compatible with SNMP.
Alerts Network administrators can set up custom alerts which are sent via email, text or phone when the network reaches the threshold for certain problems.
Inventory Users can track physical hardware devices and software within their organization.
Distributed monitoring Users can offload an overwhelmed server’s resources to another server within their organization.

What Type of Buyer Are You?

The size of your business can significantly impact your networking monitoring software needs. In general, desired features and the scale of the solution can be divided between small businesses and large enterprises:

  • Small business. A small business with only one server location and moderate amounts of internal and external traffic typically does not need fully featured network monitoring software. Small business users usually just need to ensure that their networks are being properly maintained and that they are aware of any potential issues.
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  • Large enterprises. Big businesses with multiple server locations across different geographical locations typically need more advanced network monitoring features. Their network administrators usually need more advanced tools to prevent and diagnose network-related issues.

Pricing

Many network monitoring software platforms are available for free, with limited features or with additional fees for larger server networks. Spiceworks, for example, offers a freely available network monitoring platform, but displays ads within the software and charges fees for premium features.

Most paid network monitoring platforms charge a monthly fee based on the size of the network. Users typically pay additional fees when adding new server locations to their network, and pay extra for support and premium features or add ons.

Key Considerations for Network Monitoring Software

Before you start the process of evaluating potential network monitoring systems for your organization, you should detail all your requirements and categorize them based on their importance. Below are some of the parameters that can help you identify the best solution:

Scope of the system. The network monitoring system that you select should be capable of handling all the different variations that you require in your process. For instance, it should be able to handle virtual environments, process specific network devices and monitor multiple geographical locations.

Customization in process and other specific priorities. Since every organization and their monitoring requirements differ widely, the solution must be customizable in terms of alerts generated and the process for each alert. As a buyer, you must know exactly what you want to monitor and whether you need alerts for your support teams, reporting only or both.

Automated discovery of components. A network monitoring system with an automatic discovery module is especially important if you operate a large network across multiple locations. It’s not always possible to physically send in a technical team member to check on components, so the automatic discovery feature is quite useful. For example, whenever a new network component is added to a network monitoring solution, the automatic discovery module scans the new component using Simple Network Management protocol (SNMP) and updates the system to ensure that the network map is up to date.

Scalability. Your network should be able to grow alongside your business. So, the solution you select must be able to scale and handle changes effectively.

After-hours support model. Another critical factor is whether the solution you choose has an after-hours support model that meets all your requirements. Be sure to check the overall process and procedures for after-hours incidents beforehand.

Clearly defined service level agreements (SLA). This is one of the most important parameters to check before going with any networking monitoring solution. You must know the escalation process and timing of each option. If the SLA does not match your requirements then you can ask for a different SLA that matches your specific needs.

Location of support contacts. As a network monitoring solution buyer, be sure to know the location of your support contacts and also about the type of network that they're monitoring for you. You should note whether they are located in your area, region or country and also how this will impact their overall support service.

Availability of internal IT staff. Make sure that you have enough resources and internal IT team members to handle any additional work that is generated by your network monitoring solution. The internal team must be able to triage incidents and interpret reports. In case a network issue occurs, the internal IT team must be aware of its specific role and communication needs.

 

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