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Fundraising Software


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Salesforce.com logo
 
Salesforce fundraising and donor management software lets nonprofits effectively manage the complete donation cycle. This cloud-based tool has advanced reporting features and is great for any size organization.
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Salesforce fundraising and donor management software lets nonprofits effectively manage the complete donation cycle. This cloud-based tool has advanced reporting features and is great for any size organization.
 
NeonCRM logo
 
NeonCRM by Z2 Systems provides small to large nonprofit organizations with a scaleable, cloud-based platform that helps automate daily processes. It features email tracking, online donation forms and unlimited custom fields.
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NeonCRM by Z2 Systems provides small to large nonprofit organizations with a scaleable, cloud-based platform that helps automate daily processes. It features email tracking, online donation forms and unlimited custom fields.
 
DonorPerfect Fundraising Software logo
 
DonorPerfect is a comprehensive solution for nonprofits of all sizes. It offers features for targeted email campaigns, grant tracking, special event support, fundraising, storing donor data and more.
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DonorPerfect is a comprehensive solution for nonprofits of all sizes. It offers features for targeted email campaigns, grant tracking, special event support, fundraising, storing donor data and more.
 
MemberClicks logo
 
MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read More
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MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read More
 
Salsa CRM logo
 
Salsa CRM offers a range of tools for donor management, volunteer management, marketing and outreach and more. It's web-based, accessible on an iPad and offers unique features such as a database query tool to track member records.
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Salsa CRM offers a range of tools for donor management, volunteer management, marketing and outreach and more. It's web-based, accessible on an iPad and offers unique features such as a database query tool to track member records.

Call us for a free FastStart Consultation: +35 376 680 1856


 
Bloomerang logo
 
Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier... Read More
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Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier... Read More
 
eTapestry logo
 
Blackbaud's eTapestry is a Cloud-based solution allowing unlimited users. A great solution for small nonprofits, this system manages donors, members, and volunteers as well.
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Blackbaud's eTapestry is a Cloud-based solution allowing unlimited users. A great solution for small nonprofits, this system manages donors, members, and volunteers as well.
 
GrowthZone logo
 
GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that... Read More
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GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that... Read More
 
Kindful logo
 
Kindful is a streamlined and intuitive donor management tool nonprofits can use to manage donor profiles and giving history. It integrates easily with most third-party systems.
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Kindful is a streamlined and intuitive donor management tool nonprofits can use to manage donor profiles and giving history. It integrates easily with most third-party systems.
 
Trail Blazer Non-Profit Manager logo
 
Trail Blazer's Non-Profit Manager is ranked in the top 10 fundraising solutions in the United States. Its customizable tools combine robust fundraising and CRM features to increase retention and collect more donor dollars.
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Trail Blazer's Non-Profit Manager is ranked in the top 10 fundraising solutions in the United States. Its customizable tools combine robust fundraising and CRM features to increase retention and collect more donor dollars.

Call us for a free FastStart Consultation: +35 376 680 1856


 
SilkStart logo
 
SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
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SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
 
iMIS logo
 
iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities,... Read More
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iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities,... Read More
 
NetSuite logo
 
With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application. It integrates accounting, fundraising, customer relationship management... Read More
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With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application. It integrates accounting, fundraising, customer relationship management... Read More
 
MatchMaker FundRaising Software logo
 
Focused on fundraising strategy, MatchMaker tracks relationships, focuses on donor development, and manages multiple campaigns. This solution offers standard, enterprise and online editions, and is a great solution for any NPO.
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Focused on fundraising strategy, MatchMaker tracks relationships, focuses on donor development, and manages multiple campaigns. This solution offers standard, enterprise and online editions, and is a great solution for any NPO.
 
FUND E-Z Fund Accounting logo
 
FUND E-Z is a fundraising software for nonprofits that gives visibility into every facet of their organization. The software helps users to create and track budgets across fiscal years, detailing actual vs. budget for multiple projects,... Read More
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FUND E-Z is a fundraising software for nonprofits that gives visibility into every facet of their organization. The software helps users to create and track budgets across fiscal years, detailing actual vs. budget for multiple projects,... Read More

Call us for a free FastStart Consultation: +35 376 680 1856


 
DonorStudio logo
 
DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs. DonorDirect has developed an entire suite... Read More
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DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs. DonorDirect has developed an entire suite... Read More
 
AccuFund Accounting Suite logo
 
AccuFund CRM components offer an affordable solution for fundraising. This system is great for nonprofit organizations seeking donor management, online fundraising tools, and reporting features.
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AccuFund CRM components offer an affordable solution for fundraising. This system is great for nonprofit organizations seeking donor management, online fundraising tools, and reporting features.
 
Findjoo logo
 
Findjoo Membership Management Solution is a software platform developed for non-profit organizations of scaling sizes and segments. Arts and cultural organizations, associations, higher education, human services, environmental, education,... Read More
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Findjoo Membership Management Solution is a software platform developed for non-profit organizations of scaling sizes and segments. Arts and cultural organizations, associations, higher education, human services, environmental, education,... Read More
 
Virtuous logo
 
Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s... Read More
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Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s... Read More
 
Sparkrock logo
 
Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More
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Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More
 

FrontRunners for Nonprofit Donor Management, June 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing Nonprofit Donor Management Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 260 Nonprofit Donor Management products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
  •  
  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
  •  
  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
  •  
  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 3.0 for capability and 3.0 for value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, a product that has robust donor management capabilities alongside strong membership management and volunteer management might find itself in the Leaders sub-quadrant, while one that focuses on tying together donor management specifically with volunteer management could be found in the Masters sub-quadrant.

You can download the full FrontRunners for Nonprofit Donor Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

To be considered at all, products must have at least 10 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, donor management alongside either membership or volunteer management functions.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

123Signup
360Alumni
4aGoodCause
501 Auctions
@EASE
Abila Fundraising 50
Abila Fundraising Online
Abila Millennium
Abila netFORUM
Accelerate Kimbia
Accelevents
Acceptiva for Nonprofits
AccuFund Accounting Suite
ACTIVE Net
Acumatica Cloud ERP
Akubo CRM
Altru
Ambix
AMO
Anedot
Aplos Accounting
App-Garden Volunteer Tracker
Apricot Social Solutions
Arts People
AuctionMaestro Pro
Auctria
Award Force
Benevity
Bernard
bidcoz
BiddingOwl.com
Bidr
Big E-Z Bookkeeping
Campaign Manager Aristotle
CaseWorthy
Causecast
Causeview
CauseVox
CERVIS
Charity Auctions Today
Charity Republic
CharityEngine
CharityMaster
CharityTracker
CharityWeb
Checkout Donations
Church MemberLink
Classy
ClearGIVE
Click & Pledge
ClickBid
ClickTime
ClubExpress
ClubRunner
CommunityOS
Configio
Continue to Give
CrowdRise
Dashboard by Adoptdash
dataIDEAL
DaySchool
Deltek Costpoint
Denali
DenariOnline
Donarius
Donately
DONATION
Donation Director
Donation Organizer Pro
Donation Split
Donorbox
DonorCommunity
DonorNation
DonorStudio
Doubleknot
Duplie
e-CImpact
easyTithe
eCoordinator
Ekualiti KC
Elexio Giving
Engaging Networks
ePhilanthrAppeal
ETO Software
Event Essentials
Event Software
EverTrue
EveryAction
Exceed
Fieldbook
Financial Edge
Findjoo
Firespring Website Solution
Flexi-Grant
FluidReview
Fluxx
Fresh Vine
FUND E-Z Fund Accounting
Fundly
FundRaiser
Funraise
Get Connected
GiveCorps
GiveGab
GivePulse
GivingFuel
GivingTools
Good Done Great
GoodCloud
GovPilot
Graduway
Grant Lifecycle Manager
Grant Manager Team Solutionz
GrantHub
Grants Network
Grants United
Greater Giving
GreenRope
Higher Logic
ICARIS
iDonate
infoodle
InitLive
Intacct
iVolunteerOnline
Keela
Kindful
Kindrid
kintone
LegacyGiftmaker Suite
List Master CRM
Litmos LMS
LiveImpact
Luminate Online Marketing
Marketplace
MatchMaker Fundraising Software
Member365
MemberClicks
MemberLeap
MemberNation
Membership Management System
Microsoft Grants Manager Plus
MobileServe
Mogiv
MOHID
MyEvent
NationBuilder
NetSuite
Network for Good Donor Management and Fundraising
NewOrg Management System
NGO Connect
NonProfitEasy
NonProfitPlus
OASIS
One - Event Management
OneNFP DonorVision
Online Giving
OpenWater Awards
Optimy
OvationTix
PatronManager CRM
PeopleFlow
Personify360
Polis
ProClass
Pushpay
Qgiv
QMember For Charities
Qorus Breeze Proposals
QuickBase
Quickbooks Non-Profit
QuickStaff
Raklet
RallyBound
REACH
Red Stampede Websites
Regpack
ResultsPlus
Rosterfy
Sage 50
Salesforce
Salesforce Foundation
Salsa Engage
Serenic Navigator
Servant Keeper
Sheep
Shelby Financials
Shiftboard
Signup Zone
SignUp.com
SignUpGenius
Silent Auction Pro
SilkStart
SimpleGive
SlickPie
SmarterSelect
Sparkrock
StarChapter
Submittable
Sustain
SWEET
Tendenci
Tessitura
The Databank
The School Volunteer
The Silent Partner
Theatre Manager
Timecounts
Tithe.ly
Trail Blazer Non-Profit Manager
TRS
Truist
Unit4 Business World - Non-Profit
UniVoIP
Valid Eval
Virtuous
Volgistics
Volunteer Impact
Volunteer Time Tracking
VolunteerHub
VolunteerKinetic
VolunteerLocal
VolunteerMark
VolunteerMatters
Vonigo
VROOM!
VSys One
WebLink Connect
When I Work
Windward System Five
WizeHive Grant Manager
WonderWe
Xledger
YourMembership.com

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 21, 2017


Here's what we'll cover:

What Is Donor Management and Fundraising Software?
Benefits of Donor Management and Fundraising Software
Common Features of Fundraising & Donor Management Software
Key Considerations for Donor Management and Fundraising Software

What Is Donor Management and Fundraising Software?

Fundraising and donor management software provide a platform for nonprofit organizations (NPOs) to track their collected dollars and the donors contributing them. It helps organizations of all sizes maximize their potential through multiple channels and marketing campaigns. Meanwhile, donor management features manage existing donors while strategically sourcing prospective supporters for an organization. These tools work together to recruit, engage and retain donors while optimizing their strategies.

Key performance indicators screenshot in DonorPerfect

Key performance indicators screenshot in DonorPerfect

This buyer's guide will cover both cloud-based and on-premise deployment models. For more on online fundraising platforms, visit our buyer's guide here. Additionally, churches and faith-based nonprofits may find dedicated church management solutions useful for tracking contributions and donations from members.

Benefits of Donor Management and Fundraising Software

The several benefits offered by donor management and fundraising software include:

Better trend analysis of donors. An important feature of the software is the tracking of interactions. This feature records the outbound and inbound interactions between staff and donors. It helps organizations develop and introduce various patterns and trends that eventually enable them to target the right donors for specific campaigns.

Higher response rate. The software allows segmenting various donors based on the specific causes they support. It helps nonprofit organizations effectively target the relevant donors after segmenting them into different groups as per their donating patterns and demographics.

Allocation of work hours. With this software, staff can spend their time on more useful activities such as developing relationships with donors instead of doing time-intensive activities such as manual data entry.

Reduction in errors. Usage of fundraising and donor management software is bound to decrease the number of introduced errors. It will integrate the nonprofit organization’s accounting system with the donor management system. It will also reduce the chances of data errors and eliminate duplicate entries.

Reduction in campaign costs. The implementation of donor management software in nonprofit organizations will increase their efficiency and automatically reduce the operational and campaign costs.

Common Features of Fundraising & Donor Management Software

Campaign management. Whether launching a single fundraising campaign or establishing an ongoing effort, this feature helps users create personalized, direct email and online marketing campaigns. These tools also measure the overall success of former and current campaigns, helping improve strategy over time.

Custom fundraising solutions. The days of direct mail are not over. Nowadays, donors often vie for simple online donation forms and, in some cases, social media channels, to donate to their favorite causes. Donation software allows NPOs to manage donations from online and offline channels in a single system. There are also specific programs for on and offline giving like online fundraising software for nonprofits and online donation software.

Donation and pledge management. These tools measure the effectiveness of a campaign by tracking donations and pledges made toward a particular campaign. These tools also calculate all inbound donations, whether from individuals, matched gifts, company donations, recurring contributions etc.

Donor tools. Donor software tracks one-time and recurring donors, and organize donor information, with an ultimate goal of turning transactional donors into lifetime supporters. These features help organizations increase contacts and acquire new donors by looking at giving trends and assigning prospective supporters to specific campaigns.

Reporting and analysis. Reporting and analysis features provide summaries for all donations, pledges and grants. These tools also measure donor retention and year-over-year fundraising performance so an organization can measure their success and develop strategies to improve efforts.

Grant tracking and management. Some solutions provide features for nonprofits that monitor application statuses, proposals and awarded funds. Once an award is issued, these tools allocate the funds to their respective department.

Other fundraiser features. For other features commonly found in nonprofit systems like accounting and volunteer and constituent relationship management, visit our nonprofit management buyer's guide.

Key Considerations for Donor Management and Fundraising Software

Here are some more points to keep in mind as you evaluate donor management and fundraising software products:

Assess your requirements beforehand. Before buying any donor management and fundraising software, thoroughly evaluate your requirements. Make a list of all the features you wish the software would offer. You should consider a product that meets your needs and don’t choose one that either offers too little or a lot more than what you require. In addition, avoid solutions that advertise “cool features”; many of them may not be relevant to your business.

Ease of customization. Another thing you should consider is the ease with which you can customize the software. As all nonprofit organizations have different requirements and their programs keep changing, it is crucial to select a solution that enables customizations.

Ease of use. As the software will become a fundamental part of the organization, it must be easy to use and be intuitive so as to be adapted to the organizational requirements. Therefore, it is advisable to watch several demo videos before selecting the software.

Fits into your budget. It is important that the software fits into your budget, both current as well as in the future. To ensure this, you need to check the total cost of ownership with the vendor, which includes various costs such as those for license, installation, training, support and future upgrades.

Data security. As your nonprofit organization would deal with the bank accounts and personal information of several donors, you would require a software that also effectively addresses any and all security concerns your donors may have.

Technical support. This aspect is often overlooked when it is really one of the most important considerations to be made. In case of a technical glitch, you must be able to contact the solution’s technical support team through various communication channels such as email, online, phone, FAQ, written documentation and training videos.

Import and export data. The software must also be able to import and export data to and from your database efficiently. Data, such as a list of donor names and addresses, would need to be imported and exported often for activities such as email marketing and campaign management.

Free Download:
Nonprofit Software Pricing Guide

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