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Furniture Store Software


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Lightspeed Retail logo
 
Inventory functionality is essential for furniture retailers. In Lightspeed POS, users have access to purchase orders, multiple inventory matrices, and inventory reports. Retail CRM and e-commerce functionality also included.
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Inventory functionality is essential for furniture retailers. In Lightspeed POS, users have access to purchase orders, multiple inventory matrices, and inventory reports. Retail CRM and e-commerce functionality also included.
 
Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
 
Cybertill RetailStore logo
 
Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More
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Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More

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Smartwerks_USA logo
 
We like this solution because of its extensive accounting functionality. Smartwerks_USA is customizable and can help jewelers with all aspects of the sales process. Ideal for small to mid-sized businesses.
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We like this solution because of its extensive accounting functionality. Smartwerks_USA is customizable and can help jewelers with all aspects of the sales process. Ideal for small to mid-sized businesses.
 
RetailSTAR logo
 
RetailSTAR by CAM Commerce is an on-premise point of sale software solution for furniture store retailers in the market for a platform with strong inventory management and control, credit card processing features, and more.
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RetailSTAR by CAM Commerce is an on-premise point of sale software solution for furniture store retailers in the market for a platform with strong inventory management and control, credit card processing features, and more.
 
CORESense logo
 
CORESense is a POS and inventory management system that also includes robust customer management features. Options like layaways, price quotes, and customer/salesperson history make it well-suited for furniture stores.
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CORESense is a POS and inventory management system that also includes robust customer management features. Options like layaways, price quotes, and customer/salesperson history make it well-suited for furniture stores.
 
MultiFlex RMS General Merchandise logo
 
MultiFlex RMS General Merchandise supports stores with a large diversity of items. Inventory management functions include markdown management, versatile reporting, automated and manual cycle counts and customer relations.
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MultiFlex RMS General Merchandise supports stores with a large diversity of items. Inventory management functions include markdown management, versatile reporting, automated and manual cycle counts and customer relations.
 
NetSuite logo
 
This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
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This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.

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Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
 
STORIS logo
 
STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The complete suite of STORIS includes Point of Sale, customer service, inventory control, merchandising, accounting, finance,... Read More
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STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The complete suite of STORIS includes Point of Sale, customer service, inventory control, merchandising, accounting, finance,... Read More
 
Celerant Command Retail logo
 
Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.
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Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.
 
iVend Retail logo
 
Furniture store retailers of all sizes that are looking for a point of sale solution should consider CitiXsys's iVend POS software. This system features a touchscreen or keyboard for ease-of-use and inventory management.
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Furniture store retailers of all sizes that are looking for a point of sale solution should consider CitiXsys's iVend POS software. This system features a touchscreen or keyboard for ease-of-use and inventory management.
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More

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Genesis Advantage logo
 
We recommend Genesis Advantage for small to medium-sized furniture store retailers, generally with upwards of 50 employees. Offers accounts receivable management for both installment and revolving credit. Also open-to-buy capable.
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We recommend Genesis Advantage for small to medium-sized furniture store retailers, generally with upwards of 50 employees. Offers accounts receivable management for both installment and revolving credit. Also open-to-buy capable.
 
Retail Express logo
 
Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
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Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
 
ERPLY logo
 
ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
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ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
 
Visual Retail Plus logo
 
We like that Visual Retail Plus includes integrated POS, inventory management, and CRM features within its retail application. Furniture store retailers can use the service module to help with furniture maintenance and delivery.
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We like that Visual Retail Plus includes integrated POS, inventory management, and CRM features within its retail application. Furniture store retailers can use the service module to help with furniture maintenance and delivery.
 
Teamwork Retail logo
 
Teamwork Retail is a point of sale (POS) solution with integrated applications available for inventory management, customer management, e-commerce, warehouse management, memberships, business intelligence and time clock. The solution... Read More
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Teamwork Retail is a point of sale (POS) solution with integrated applications available for inventory management, customer management, e-commerce, warehouse management, memberships, business intelligence and time clock. The solution... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: May 26, 2017


Here's what we'll cover:

What Is Furniture Store POS & Inventory Software?
Common Features of Furniture Store POS & Inventory Software
Market Trends to Understand

What Is Furniture Store POS & Inventory Software?

Furniture and home decor stores face challenges on three fronts. First, there is the sheer size of the inventory, both in scope and in actual physical dimensions. Second, there are the options that the store has to pay for stock inventory. Third, there are the options that customers have to pay for purchases.

Furniture and decor items can range in size from sitting on a coffee table to filling an entire room. Often, purchases are delivered directly to the customer. The POS system must handle delivery scheduling and there should be a module for route planning for delivery. Inventory may be located on the showroom floor, in a storeroom or in a separate warehouse. Items are generally one of three types; stock, special order and customize to order. The POS should handle customization options and take deposits.

Expensive furniture, decor and antique inventory is often floorplanned. The inventory system and the accounts payable system must share information to calculate floorplan amounts and payments.

Installment sales are the rule for furniture; stores either factor the sale or carry the paper. In the first case, the system needs to calculate the discount and notify the factoring company. In the second case, the POS and the accounts receivable system must calculate payments (including “no interested for X months” calculations) and generate coupon books, if required.

Payroll is standard, but most furniture and decor retailers need support for commissions and sales quotas. General ledger is standard, but there tend to be many corrective entries as accounts payable and receivables change; for example, if a customer takes longer to pay then 24 months, then the interest rate changes from zero percent to 22 percent. Most systems are run on-premises, but software as a service (SaaS) offerings are available and cloud-based systems are attractive alternatives for those upgrading existing computer systems or replacing paper-based systems.

Common Features of Furniture Store POS & Inventory Software

We often hear interested buyers ask, "What's the best furniture store software?" While it's hard to drill down to just one vendor that offers the best POS for furniture store, these are the requirements that buyers should inquire about. In addition to core business functions, furniture and decor retailers should consider the following functions to meet their unique requirements:

Floor planning The system needs to track which items are floorplanned and the due dates for payments. If a floorplanned item is sold, the system needs to post the transaction through to accounts payable for payment.
Suite sales Furniture and decor items are often sold in suites, for example, a dining room with a table, chairs and buffet. The POS and inventory should properly price the sales of suites and individual items and reset inventory valuation as necessary.
Factoring The system should support factoring accounts receivable. It should prepare factoring documentation as required and correctly update the accounts receivable system.
Credit sales The POS and accounts receivable need to properly handle credit sales. It must handle variable terms and promotional terms. It must be able to handle a mix of store-held paper and factored credit.
Layaway The POS system should allow customers to put products on layaway and identify the item as such in the inventory system. The layaway payments should be treated as deposits in the general ledger.
Promotional pricing The system should allow sale and promotional pricing. The pricing should change in the POS and inventory automatically at a specified time and date, if desired.
Line management Pieces of furniture and decor items are often produced as part of a line. The system should track which other items are available in stock and which are available by special order.
Delivery scheduling The POS system should be able to schedule deliveries at the time of purchase. Fulfillment systems should be able to plot delivery routes for each day.
Customizing/special order Many items are available customized to order, a basic frame with a choice of finishes or upholstery. The POS system should be able to quote for customized-to-order goods, estimate finish dates and schedule pick up or delivery.
Inventory tracking The system should be able to track the location of each item, whether it is on the floor, in the stockroom or in the warehouse. For chain stores, furniture retail software should track which showroom has the items and allow in store transfers or customer pick up at other locations.
Appointment management Stores that have sales quotas or commission pay should have an appointment system to support the sales representatives. Customers can ask for availability and schedule appointments with specific sales reps if desired. Advanced systems will have self-service appointment systems available online.
Split tender The system must be able to accept payment over several different methods. For example, a customer may want to pay with cash and two different credit cards. The system must properly apply the split payments to the correct ledger accounts.

Market Trends to Understand

There are a few things furniture store software buyers should be paying attention to:

  • Software as a Service: Retail furniture software buyers have more options than ever when it comes to managing their store, with more vendors offering multiple deployment options. Software as a Service (SaaS) solutions are deployed online, giving you access to inventory management and POS from any supported Web browser. Updates and patches for your system are downloaded and installed, with IT support bundled into the month-to-month pricing model. Your POS and inventory management systems are hosted by the vendor, and easily sync with your online storefront. And because upfront costs are low, these solutions tend to be more affordable than traditional on-premise deployment options.
  •  
  • Support for mobile devices: Furniture software systems are increasingly offering retail solutions with mobile capabilities. Some of the best furniture software store vendors are developing native apps for mobile devices that put the power of your register in an employee’s pocket. With mobile technology, employees can review inventory availability, create purchase orders and schedule shipping directly from the sales floor via their smartphones or tablets. And with ecommerce integration, Mobile versions of your online storefront allow customers to browse your product or track orders on the go.

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